Artistic, Classic, Documentary, Lifestyle, Vintage
Bridal Portraits, Engagement, Trash The Dress
Getting Engaged, Wedding
Online Proofing, Digital Files, Printed Enlargements, Wedding Albums, Photo, Second Shooter Available, Social Media Sharing, Photo + Video
Wonderful wedding photography studio! We knew this was the place for us upon our intial consultation with Rich and Dasha. They made us feel comfortable and really listened to what we wanted from a wedding photographer. We loved that the engagement shoot was included with the package we chose and that they chose a photographer based off of that. Pete, who shot our actual wedding was a true pleasure to work with. He took many beautiful shots and we couldn't be more pleased with how they turned out! Would definitely recommend for anyone looking for a great value for wedding photography.
Claire Pruett is the best!!!! The coverage of the pre-wedding festivities was very smooth and professional despite our best efforts to the contrary. During the ceremony and reception our photographer was everywhere without being intrusive. She has a great sense of humor and encouraged the wedding party and guests to indulge their own sense of fun and silliness. The best for me came when we received the proofs on-line. Their display and organization made the selection process sooo easy. We met with the owner to discuss albums and he could not have been more helpful. Many ideas and suggestions were made to improve our selections. There was no pressure and the focus was on what we wanted and our budget. Our album is a thing of beauty and I couldn't be more pleased with it. I would absolutely recommend this company to anyone planning a wedding (or any other event). Their service, attention to detail, product and even their prices are among the best in the area, definitely the people to call for any event.
Clair Pruett was great to work with! Our photographer Gary was the perfect match for us. He was very chill, calm, and arrived super early to get a feel for the space. Our photos are beautiful and turnaround time was faster than expected, just about 5 weeks.
Fantastic photos, competitive prices, a little slow responding to email. I appreciated that they didn't try to oversell me into a more costly package, and the photos came out beautifully!
We had a great experience with Rich & Dasha. They did both our engagement and wedding photos and everything came out beautifully. We had friends and family over to view photos and they were in aw with how well they came out. Rich has a really great eye and he gets you in and out so you can enjoy what you paid for, the actual wedding! It's not a great photographer for the price, it's a great photographer with a great price.
Eight months after my wedding and I'm still incredibly unhappy with how our photos turned out. To me, the photography is such an important part of the wedding. I feel like i could have hired anyone with a nice cannon camera to take the same quality photos our photographer, Laura, took. I am very camera shy, and Laura offered no direction. She took 1500 photos for us, and they all look like duplicates. She offered no creative instruction, so if you're looking for pinterestesque pictures, I would look else where. I can, however, say she was very sweet. Another large problem we had was with the office. My in-laws ordered 4 prints in October, paid over $100 for them, and didn't receive them until late January. I spoke with Rich, who said he would look into it and call me back. I waited for two weeks for him to get back to me and never heard from him. Then I called again and left a message and he never returned my call. Finally I went down to the actual office and spoke with Dasha about the prints. Rich was sitting directly behind her and never acknowledged the fact that we had spoken previously or that I had called him. I asked them to cancel the order multiple times and they still sent out the photos to my in-laws. On top of all of that, one of the photos they printed wasn't one that they had picked. Overall I'm very disappointed with the company. Looking at my wedding photos makes me angry because of the poor quality and lack of creativity. I've actually considered hiring a different company to retake our wedding photos on our one year anniversary.
Our photographer ( Jack) didn't listen to us at all. We said we wanted candid photos but he made me re-pose every moment. He was so particular about having the right setup and lighting, I actually had to tell him I was missing too much of my wedding. After all, it wasn't a photoshoot- It was my wedding! Also, I'm more disappointed in the pictures that he didn't get. Zero pics from our cocktail hour or our guests. We had 150ppl there but from the photos he only got about a dozen :( Possibly because he helped himself to a really long break with a dinner, which wasn't discussed beforehand. Our whole event was only 5 hours long. So many friends and family there with no pictures! I've been trying to reach out to people to send me any personal photos they took for us to have. The family portraits that were taken, didn't come out well. My family told him a handful of time that they didn't think the shots he was getting would look good or too posed for. He promised they would look great but they don't! Again- he didn't listen. It took him soo long to get every picture that it really stressed me out being that we only had so much time and it goes by so quickly. Oh and even though I gave him a detailed timeline of our wedding and told him it was a loose non traditional style- He complained to my Event Coordinator that we didn't do a first dance. She told me about it during my wedding that he was complaining to her- unprofessional! When I followed up calling Pruett after I got the photos and asked about chunks of time where pictures were missing- they gave me nothing, just a- you have what we got. Overall I don't recommend! Obviously we did get some good photos, but I'd chalk that up more to the editing than the photography or Jack. Get a photographer that has better reviews.
We could not be happier choosing Clair Pruett to capture our big day. Dasha and Rich were such a pleasure to work with throughout the whole planning process. They were very helpful with our shot list, gave great recommendations, and helped us get over our camera posing hesitations by doing the engagement shoot with our pup. We were lucky to have the team of Dasha, Rich and Rachel on our wedding day 10/8/16. They each did such a fantastic job and truly were the most enjoyable and down to earth people to work with. We were so happy to get our pictures (over 1200!) back before the holidays, and were very impressed by them all. Still having a hard time narrowing them down into our album! These guys really are the best, we highly recommend Clair Pruett for your next event!
We had a fantastic experience with Clair Pruett! We met with Dasha and Rich to learn more than what we saw online to see their packages. With a longer engagement, we booked far in advance and got our top picks for photographers. Our team included Maureen, Mary, and Bruce (videographer). In planning our shot list, Maureen did an excellent job the day of to ensure we got all of our pictures. She also has a ton of experience and creative flair so we got some artsy shots. Our second photographer was Mary, though she is too very talented, I was surprised she wasn't a main photographer. We got about 1,500 pictures! Our wedding was 10.1.16 and we got our photos right before Thanksgiving. Bruce did a nice job with our trailer, 2 minutes, and full length video, about an hour. For couples on the fence about video, I'd recommend doing it. It's so much fun to watch! We got our video the week before Christmas. Thanks for capturing our special day!
To be honest, I am shocked anyone was able to rate this company higher than 2 stars. Maybe it is the luck of the draw. I never write bad reviews, even if I didn't have a positive experience but I have come to realize how important honest reviews are when it comes to pricey things And also invaluable moments. We chose Laura as our photographer. Her portfolio was impressive on the website. Laura had an assistant who was also another woman named Laura. She was to photograph my husband and his groomsmen prior to ceremony. Laura showed up to my husbands home a half hour late. She then kept asking which poses to photograph. my husband isn't the type to have an opinion on that and felt she was asking him for direction. Nonetheless the photos were atrocious. There were several shots where he was standing and blocking view of part of the groomsmen. My photographer, the main Laura, was only 15 minutes late. Now, 15 minutes is not extensive. But It was never acknowledged that she was late, no apology. That, to me, is 15 minutes of photo opportunity lost. Now fast forward to post wedding. I was first told 6-8 weeks for photos. At the end of the 6th week, I emailed Dasha who coordinates the editing etc. she then told me they were very busy so it would be 7-8 weeks. I emailed them again on the 8th week and of course they pushed it to 9 weeks. They wouldn't even allow us a sneak peek. We were planning to use a photo for our thank you cards so you can see why I would become increasingly impatient. So finally on the end of the 9th week we were sent out gallery online. The option to save the photos to your desktop is unavailable so therefore the pictures were useless at time because I wasn't not able to print them, upload them to my computer, etc. I emailed Rich the owner for the flash drive. That was on December 5th. Rich said it would be sent out by the end of the week. By December 15th, I had yet to receive a flash drive to I emailed rich yet again. He said the flash drive was sent but would take longer because media doesn't do their mail electronically or some other bs like that. Excuse my language but this is when I just had about enough. We received the flash drive in the mail on December 20th. The date stamped on the package stated it was sent on December 16th. So rich had lied about it being sent out prior to. And now what upsets me the most is the quality of the photos. I even won a free album via a fb promotion And I won't even be going through with it because the photos are not album worthy. We took many photos outside. It was mosquito season so naturally I had mosquito bites all over one shoulder. There were only 2 photos that showed the bites. Clair pruett couldn't even bother to edit it out. And yes, the bites are that noticeable that I would even mention it. So invest your money somewhere else.
Amazing photographer and very pleasant experience on my wedding day!! Looked into numerous photographers and had a great feel from this one and the prices were very reasonable!! They made my wedding day stress free and did an amazing job! I would recommend this company to anyone! Thanks so much!!!
Below is an email correspondence between us and Clair Pruett. We wed in August of 2015 and received our Wedding Album from Clair Pruett in August of 2016. Since the email below was delivered to Clair Pruett, we have not heard from them, nor have been provided a resolution to the issue... We are the couple featured on "The Best of Philly Magazine" photo submitted by Clair Pruett. Congratulations to Clair Pruett, but the couple they featured in "Best of Philly" is extremely disappointed in their experience with the vendor - So disappointed we felt it necessary to share our experience Dasha, Thank you for providing us with the Wedding Album. I am trying to access the Wedding Approval Link to show our Change Requests because we feel that there are photos missing from the Final Approval that we made. We'd like to see the Audit Trail of the Change Requests because although you provided us with a Wedding Album, the Final Product doesn't reflect the Final Changes that we had approved. In addition, according to the Invoice of our Photography Package, we were allotted 80 Images in our Wedding Album and then we opted to upgrade to 90 Images. After our initial "disagreement", we'll call it, we asked to be refunded for the album and we would go our separate ways. You offered to refund us for the 90 Image Upgrade but include it in the Final Product to remedy the situation. This is all documented and agreed upon through an email thread. ... With a quick review/count of the Photos in the Album you provided us today, it only contains 64 Images. I thought we had agreed upon 90 Images... We have been extremely patient; even agreed to let you and Rich attempt to remedy the customer satisfaction issue while he berated us in an incredibly unprofessional way. Seems like that's a common occurrence with Rich acting unprofessionally towards customers - We have read through a number of Yelp Reviews, Facebook Reviews, theKnot.com, etc. We too, are on the verge of writing an unpleasant review to share our awful experience with interacting with Rich... That speaks volumes considering that our photo was selected to be the feature on "The Best of Philly" Magazine... I write to you, because I feel like you're much more reasonable to communicate with - Much like working with Laura and the other Photographer/Videographers we worked with. It is unfortunate that I have to look at this Final Product called our "Wedding Album" and feel displeased with the outcome - Both the quality and the experience in trying to have it meet the expectation we had set forth when we agreed to use your services for our wedding.... Is there a way to resolve this issue? I'm open to suggestions, however, I have little faith at this point that Clair Pruett will be able to deliver a pleasant resolution. We have documentation showing that the Final Product does not match the Invoice at which we paid. We also have email communication, confirming that you had agreed to provide us with the upgrades referred to in this email, and alas, they are not in the final product...
My husband and I were married on July 17, 2016. Prior to the wedding we had a lot of communication with the company including a meeting with our day-of photographer, Laura. On our wedding day Laura was so professional and terrific! She took so many photos and was never invasive! We just received our online gallery and the photos are absolutely lovely! Thank you to Clair Pruett Photography and to Laura for making our wedding so memorable! :)
Clair Pruett Photography was amazing! We got great photos and they were easy to work with as well. We loved having them be a part of our special day!
I was married 6/6/14 and used this company to do my photography and video. I was pleased at first with the attention to detail from the reps at the company. However, after the event, it took nearly 2 years to get my video back, and the photo album was a disaster. I asked Bruce to NOT cut our mass down in any way other than a portion where a guest passed out. I told him that we paid a lot of money for musicians and a singer. I told him that we had to petition our priest to approve our songs which meant a lot to us and we didn't want to see them cut. After nearly 2 years of unreturned calls, emails and our account changing hands nearly 3 times- we received the video and our mass was cut down. All of the vocal performances gone. The photography was great- but the company they sub the photo album out to, ignored our change requests multiple times, and then they tried to charge us for revisions to fix the things they didn't fix. I have emails dating back 2 years to prove everything. The owner, Rich, said we'd get a credit for our video and then went back on his word. Bruce said he would fix my issues with the video- it's been 4 months and he has been MIA. Do NOT use this company. Check the review section on facebook to see how they respond to negative reviews. They do not apologize for bad experiences or use the feedback to make improvements- they call you a joke and a scumbag. Again do not use. Here is their response to a bad review- "Clair Pruett Photography & Video- Christina, you are a joke. You have been the hardest, most BIDEZILLA we've ever had to deal with. If I could go back in time, I would have told my sales person that you are a DNW. meaning Do Not Want. Christine, your photos are gorgeous. Your dress is gorgeous. But....you sold your dress only a couple of months after your wedding....why? Because you said "it was worth thousands of dollars ". Sorry Christina, you have buyers remorse. It's not a the photos, its about buyers remorse- and to boot, I ran you through our DE office to save you money on sales tax. Scumbag. Not about pictures, your rant is about $$. Like · Reply · March 30 at 7:36pm. Regardless of this bride's intent that is not how you respond to a dissatisfied client. It would get any one working with customers fired immediately. DO NOT USE. Save yourself the headache.
During my search for a wedding photographer, I was very impressed by how personable and responsive Rich was which ultimately led me to book Clair Pruett. My fiancé and I had our engagement shoot a couple weeks ago, and it was a great experience! The estate we shot at was beautiful and Rich and Dasha did a wonderful job making us feel comfortable throughout the entire process. The pictures were edited and returned to us extremely quickly and were beautiful. Looking forward to working with them for our wedding day!
My husband and I were married on 5/28/2016, and the Joseph Ambler Inn. Maureen was our photographer and, although she was not initially assigned as our photographer (we lost her because we wouldn't pay the retainer), her portfolio was one of our favorites and we were excited to work with her! Maureen was very professional and easy to work with. Our guests commented, multiple times, on how she was able to be unobtrusive yet manage to be there for every great moment! We just received the link to our online album, and are thrilled with her work. I am having such a hard time deciding on the images for our album (which, by the way, was included in our package - all at a very reasonable rate)! While I am obsessed with pretty much all of the formal shots, there are some candid and movement shots that are not my favorites in terms of composition. However, my husband assures me that this is because I am the pickiest photo consumer ever, and then points out some really incredible shots that she managed to catch! Overall, we are in love with our photographs. With regard to Clair Pruett as a company, I have nothing but positive things to say. Everyone was very sweet and easy-going. While I occasionally wondered whether or when I would hear from someone (a tad stressful for a type-A like myself), in retrospect I think they were all really just a no-stress, accommodating, non-pushy group, and probably all for the best considering the stress of wedding planning!
Could not have asked for a better experience! Rich and Dasha worked directly with us on every step of the process and responded to any emails or questions right away. While many vendors we worked with took advantage of the fact that we needed their services, with packages that involved far more than we really wanted, Rich made sure that our package was tailored to our specific needs, and only those needs, with no agenda for pushing his own product. The photographers we worked with the day of the wedding were also great. They had great ideas, but also quickly picked up on our personalities and adjusted accordingly. We had some little ones involved, and they did a great job of quickly catching some great shots. The free engagement photos, which Rich took himself, were also really great. Awesome people, awesome experience, awesome product!
Clair Pruett is top notch!!! We got our wedding photos back two weeks after our wedding on May 7th and they are STUNNING! Rich and Dasha were amazing to work with and exceeded all our expectations. We also got the video and I cant wait to see it. I would HIGHLY recommend Clair Pruett to anyone looking for a wedding photographer!! Their prices are very reasonable and the quality is absolutely amazing. We will cherish these photos forever. THANK YOU!!!
I was married on 10/9/2015 and Clair Pruett did the wedding videography.I have left messages for Clair Pruitt to return my calls regarding when the video would be done and received no return call. I have spoken with them on two occasions when I called, and the first time they told me the video would be done the end of March. I called April 20 and they said it would be done within 12 days and sent out FedEx. It is May 5 and I still do not have the video. I cannot recommend this company due to lack of communication and not delivering the video when they said they would, and I feel 7 months is too long to wait.
My husband Ryan and I were married in June of 2015 at St. Mary's church in Hockessin, DE. Our reception was held at White Clay Creek Country Club in Wilmington, DE. We had a very positive experience with Clair Pruett. We received both photography and videography services and are pleased with the outcome. We worked with Dustin and Mary for photography and they were a joy to work with. They were not only professional, but fun and receptive to our requests. Dustin met with us before the wedding to get an idea of what we were looking for and communicated with me easily via e-mail. They arrived on time and worked hard to make sure we got all of our complicated family photos taken at the church. The weather was crazy that day and extreme rain and wind prevented us from getting all of the outdoor shots that we had hoped for at our reception venue. Dustin really made this work shooting some beautiful pictures underneath the patio so that we could be out of the rain, but still have some natural lighting and greenery in the backdrop. We received 4 cds worth of photos (that's over 1200 photos) within a reasonable amount of time. We just recently ordered our album and have not yet received the final product, but I have no doubt that it will be beautiful. We met with Rich and Dasha to iron out the details this past week and they were very friendly and extremely accommodating. We also received videography from Bruce. I was a little nervous at first because we didn't speak until shortly before the wedding, but he was very professional and captured all of the important moments of the day. I almost didn't notice him shooting video at times. Bruce was also receptive to my e-mails and took several of my song selections into account. We just received our video and watching it made me cry happy tears all over again. Thanks to all of you at Clair Pruett for working with us to preserve the memories of such a wonderful day!!! Renee & Ryan
Every single aspect of working with Clair Pruett was terrible from start to finish. Horrible photos, horrible service - they don't care about you, they only care about getting your money. Read the many bad reviews hidden in the back pages of theknot and there are even more on yelp. The owner Rich was our photographer and he didn't bring a second one as specified in our contract that we paid for - instead brought his wife. We deeply regret using Clair Pruett for our wedding photos as we do not even have one single good one of my bride and I. Didn't listen to our shot list where we gave them specific examples of photos we wanted - instead, they claimed that the contract says "no photo has any value above another". Beware!
Clair Pruitt did a fabulous job with our wedding photos!!! They exceeded all our expectations, the photos are beautiful. Rich and Dasha are true professionals, and it shows in the photos. We can not express how much we appreciate all they did to make our day so special!!! Thank You, Stacy Miceli
I signed up to Yelp JUST to post this review. PLEASE, DO NOT GO TO CLAIR PRUETT FOR YOUR WEDDING PHOTOS OR VIDEO! PLEASE DO NOT DO IT. SPEND THE MONEY ON REAL PROFESSIONALS!! I can't stress this enough. We had an absolutely catastrophic experience with these guys and we want to save anyone else from the HORRIBLE experience we had. They were the cheapest out there, but looking back we deeply regret spending a dime on our wedding photo/video with Clair Pruett. First off, multiple guests claimed that Rich looked really tired the day of our wedding like he barely slept. He comes into my home, and instead of taking photos of me (he took only a few HORRIFIC photos of me at my house with my bridesmaids/etc. with the sun glaring in our faces), he was in the dining room eating food with his wife!!! He claimed his wife was our 2nd photographer that we specifically paid for, when she barely took any photos. I clarified to them THREE TIMES the time/date/place of our venue and they called me the night before the wedding with the WRONG TIME, VENUE OF RECEPTION!! In multiple of our wedding shots, the videographer was in the way! They claim that they work well together and that was one of our selling points, but these guys had NO IDEA what to do!!! I don't want a video of myself walking down the aisle with my father and the VIDEOGRAPHER is IN THE WAY!!!!! The videographer promised our video 6 months after the wedding. After trying about a thousand times to reach him, Dasha finally answers and asks ME to try to reach out to HIM because THEIR OWN VIDEOGRAPHER DOESN'T RESPOND TO THEIR PHONE CALLS!!!!!!!!!! If I sound outraged in this, I have fulfilled my duty. I seriously seriously seriously CANNOT stress ENOUGH how disgusted I am with everything that has to do with Clair Pruett. These guys are AMATEURS. The photos they gave me had RED EYE, were BLURRED, the COMPOSITION WAS TERRIBLE, they got in each other's way, the COLOR was screwed up, literally everything!!!! I literally can say I had ***ONE*** single photo of myself and my husband that I half-liked out of THE ENTIRE DAY. I had zero of us with our bridal party. He only took ONE of us with our bridal party and it was guy/girl/guy/girl/etc then TWO GUYS. WTF - I mean seriously, can Rich even SEE the photos he's taking?! I had way better photos from my wedding from guests' CELL PHONES!!!!!! That's sad. Thank God we had an awesome wedding or else I'd be even more pissed off about the photos/video. The memories will last, but no thanks at all to Clair Pruett. I would have rather saved the 4k+ we spent and done anything else in the world with it. All of our guests said the photos were HORRIBLE, everyone agreed. Not a single person liked a single photo. AMATEUR WORK and Rich is the owner so we thought he'd be the best photographer to choose!! Unbelievable. I warned them of traditional things going on at the wedding that I NEED pictures of - nope. "Don't remember them happening" was our response, in both photo and video!! Oh and after I complained, their answer was, "omg really, but your wedding was featured on our facebook page" - they shared our photos on their facebook page WITHOUT OUR PERMISSION. Just writing about this is upsetting me right now. The ONE day we paid so much money for to capture the moment, the perfect weather, everything was perfect, but these guys f'ed it up so badly I can't even stand talking about the wedding photos/videos.
Laura is Awesome!Reviewed on 1/06/2016 Amanda H
Our photographer was Laura. She was awesome! She was at the venue and ready to shoot before I even got there. She was very organized and made sure that she got all the shots that I had requested. She also took a lot of candid photos through out the night which some photographers don't do. Through out the night I had her take extra pictures of friends and family. She did a great job. I can't wait to get my photos back.