CAKE Wedding Films

ty and I often had to wait quite a while for a response. I wasn't in a rush to book anyone so this didn't bother me too much. the day of they were both wonderful and helpful in so many different ways. But, there were issues after the wedding. We received our videos on time and even got a few extra copies to give to family. As badly as we wanted to stop everything and watch it right away life got in the way and some time passed before we could watch the video. Once we finally sat down to watch the video froze in the middle of our toasts. we switched out the DVD for another (we had 3 left after giving some copies to our parents) and skipped to the toasts. We made it about 5 minutes further before that DVD also froze. And then the same thing happened with the third DVD. I reached out to Ken & Cortnie and they apologized and said they would get us new copies. A month went by with multiple follow ups before I heard back from them. After a month they said our videos were redone and ready along with a flash drive that they would send to us that also contains the video. They also provided a link to our video on GoogleDrive. After another month of not receiving the videos I emailed them to provide our new address as we were preparing to move within the next month. it's now been 4 months since I was told our videos would be redone and sent to us and we still have not received them. As wonderful as Ken & Cortnie are as people, and as lovely as our video is, I just can't recommend them as videographers as this has truly been a difficult journey and we feel we didn't get what we paid for. Our video is wonderful, but the headaches from communication issues is just not worth it.

ad I met them sooner I would have used them for the photography and video. At our consultation they were completely focused on our priorities and our important moments. They were both present for the ceremony, but Cortnie went with me for my photos and Ken stayed with my guest during the cocktail hour. Cortnie was attentive to detail and even kept lip gloss in her pocket for those in-between touch up moments  I haven’t seen the video yet but I am sure it will be great as they were all over the place! There was even an unmanned camera to capture all the in-between moments. I highly, highly recommend this company for your next event!