About this vendor
Camelot Party Rentals is a wedding rental company based in Medford, NY. This business provides stylish decor and accessories for special events. The team is dedicated to helping you bring your wedding vision to life, creating a truly stylish setting in which you can celebrate.
Camelot Party Rentals is a family-owned operation, committed to creating a one-of-a-kind customer experience. Lori and her team strive to craft excellent relationships with each couple that they work with, curating a unique selection of decor that speaks to their tastes. Their superior range of equipment and event accessories makes them a trustworthy choice for your special event.
Camelot Party Rentals offers a selection of event tents (including clear top, sailcloth and more), tables, chairs, linens, china, dance floors and catering equipment. They can even provide vintage china for an authentically romantic look. All delivery and setup are managed by the dedicated team, allowing you to enjoy the marvelous aesthetics of your day.
Details
Business Attributes
- Woman-owned Business
Rentals & Equipment
- Chairs
- Benches
- Chiavari Chairs
- Cross-back Chairs
- Folding Chairs
- Sweetheart Chairs
Reviews
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4.7
out of 5.023 reviews
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We rented supplies from Camelot for a September outdoor wedding this year. While they did do a great job setting up the tent and it looked great, the 1 star review is in relation to their customer service and misleading staff...
We made a reservation order which included 2 generators ($700 each) at the recommendation of Lori when explaining the layout. Multiple times we were told that adjustments can be made until day of event so let's just "reserve it for now". Fast forward we did not in fact need 2 generators, only 1. I emailed Lori asking if we can adjust our reservation to only 1 generator, to which I was told "yes no problem we can do that for you". However, they still charged the $700 for it and did not deliver it.
I followed up 3x via email regarding a reimbursement and I did not get a response. I called 1 month after event to try and speak to Lori, but had to speak to a different agent instead. Then I was told that "just because the email said no problem doesn't mean you'd get the money back".
The company is misleading and avoidant. I highly recommend AVOIDING Camelot and using a different rental company that values customer service a bit more than Camelot.
Great experience! Would recommend them to anyone who needs a tent for their special occasion!
Dear Camelot,
I just wanted to reach out to thank you all so much for your amazing work. From the calls with Beth and Lori to make sure we had everything set and to finalizing and setting up our wedding. Joe I can't thank you and your set up team for your endless work to make sure everything came together beautifully. The tent, the lights, the drapery, the lanterns with greenery, all were absolutely breathtaking and it truly was the wedding of our dreams. I remember walking through the tent the day of the wedding and being in awe to how amazing it looked and how it all came together. I am so so grateful for all the hard work that you all put in to make this day the best day of our lives. WE LOVE YOU CAMELOT!
Best,
Hannah and Martin Naro
Julie, Lori and Beth at Camelot Rentals went above and beyond to accommodate me during the process of my renting wine barrels for my son's wedding. Each team member that I spoke with was courteous and extremely helpful. The wine barrels completed the look my son and his fiance were hoping to achieve at their ceremony. They were perfect!
I'll be sure to recommend your company to my family and friends for future events. Thanks again!
Lori and her team at Camelot Rentals were a key component to our last minute backyard wedding (true 2020 style) I called Lori frantic, explaining how our venue fell through a week prior to our event. All she needed was a headcount and withing minutes she had a custom, affordable package including everything we needed for our event. We adjusted the order multiple times with no issue. Myself, Camelot Rentals and our caterer communicated flawlessly to provide us with a day that left us with not a thing to worry about. Delivery and setup was without a hitch days prior and all of the equipment was of great quality. With so little time, you are forced to trust your vendors and we are so glad we had professionals like these. I cannot recommend them highly enough
Lori and Joe were a pleasure to work with. The pricing is fair and their products were great. We rented tables, chairs, tent, dance floor, bouncy house, tent lighting and heaters from them. Everything was in great condition and delivered a few days early - they accommodated and SET UP in the pouring rain. This helped the grass inside of the tent not be soaked on the day of our wedding. I recommend them!
I had interviewed and done site visits with several other tent rental companies, and couldn't be happier that I went with Camelot! Lori and Joe are just phenomenal, and the products were stellar. My guests were blown away by the clear-top tent and lights, and the wine barrel bar is to die for. Worth every penny!
I can’t say enough AMAZING things about the team at Camelot Party Rentals. We had a more unique wedding at our families’ property on the beach in Southampton, NY and the team executed flawlessly at making our dream wedding come to life. We threw a lot of curve balls at the team throughout our wedding process and leading right up to the week of the wedding, but the team handled it with the utmost professionalism and did everything on their end to make sure our wedding came to fruition. They worked tirelessly on our wedding and had all hands on deck to see it through and make sure it was exactly what we envisioned. They went above and beyond what we expected and we couldn’t have been happier we chose to work with Camelot Party Rentals for our wedding. Our wedding was a huge undertaking and they made it look easy! We had been working with Camelot for over a year and throughout the process they were extremely responsive and flexible in meeting with us, which was very helpful for our schedules. Our wedding was so much fun and looked absolutely beautiful and we owe A HUGE THANK YOU to team Camelot for bringing the event to life. I highly recommend working with Camelot Party Rentals, as they are truly a professional company that can execute anything thrown at them.
A celebration of 50 years deserves nothing but the best. We decided a restaurant would not be good enough for this special occasion, it just would not have the social interaction that a house party would have but no-one had a house big enough for entertaining. As a family we decided to investigate renting a tent and upon recommendation of others we called Camelot Party Rentals in Medford NY. We were so excited to find out that they rent everything that we could think of and had exactly what we wanted. What exceeded our expectations was the level of care and enthusiasm that the Camelot team put into helping us design and the perfect package for our parents special day. Lori is an expert in party planning and her suggestions of Vintage China, Silverware, Gold charger plates, Wine glasses, Silver serving trays and wine chillers along with Gold overlays on the tables with natural wood chairs with gold bows were spot on to make our back yard event a super elegant celebration that a marriage of 50 years deserves. The set up/ pick up crew were friendly and professional and the tent was installed in the perfect place and everything looked great. Bringing the party to our parents was the best idea we ever had and the easiest for them since they did not have to go anywhere. Their party is now the talk of the town and everyone loved how beautiful everything looked. The Vintage China really created a level of elegance and beauty that surpassed our expectations. We can't thank you enough for helping our parents have a wonderful and memorable 50th Anniversary Celebration.
Camelot. Is. The. Best! My now husband and I had an off-site tent wedding and Lori and her brother went above and beyond for us. I was in tears when I saw what they had created. They made custom wood poles for our tent and hung the most beautiful lights and lanterns. They even surprised me by giving us upgraded chairs for our long table. Lori is a lifesaver. I had called her many times with wedding anxiety and she always calmed me down. She assured me everything was going to be perfect and it was. Camelot has so many rentals to choose from and Lori is so helpful in making your dreams a reality. They are also great at working with your budget. They were always very honest in telling me what we would need or not need which was great because they saved us a lot of money that we would have wasted on things we didn’t need. I can’t stress enough how wonderful Camelot is. The best the best the best!!!! 💗
Our wedding was June 9th and Lori and her staff helped make it an amazing day! Everything came out perfect! Lori was always available by phone to help me with my many changes throughout the year. I absolutely recommend them for your wedding needs.
We used Camelot Tent Rentals for our daughters shower. Lori and Joe were an absolute pleasure to work with. They really took the time to make our vision become a reality and their attention to detail was amazing. We really felt like they treated us like family and made sure everything was perfect. We highly recommend Camelot Tent Rentals for all occasions. We cannot thank you enough for the outstanding job you did for our daughters shower! The whole staff at Camelot was very attentive and really listened to our thoughts and made sure exactly what we wanted happened! You guys rock! Thank you SO much!
-Rose Haskell, Oakdale
Mike and I just want to say thank you SO much for everything you did to make our wedding the most beautiful party we could have ever dreamed of. We have people seeing pictures asking what venue it was at! You guys mayde it so special and we really felt like you knew exactly what we wanted and made it come true. It was more than we could have ever imagined and it was beyond perfect. Thank you again from the bottom of our hearts!!
This company deserves a rating higher than 5 stars!
I cannot say enough great things about this company. I had a really bad experience with my wedding planning company (not with camelot) and Camelot stepped in and helped to fill a lot of the holes/mistakes the company made.
Lori was such a pleasure to work with too! She helped transform my outdoor dream wedding into a reality.
The next time we throw a party we will definitely be working with Camelot!
I chose Camelot for linen rentals for my sisters engagement party and had a wonderful expierence! The linens were ready on time and looked amazing ! There's was a great choice of colors as well!
Lori helped me plan my wedding and she was in charge of the set up... It was soooo beautiful!!! The details were absolutely perfect and she is a pleasure to work with. I can't thank her enough for listening and knowing exactly what I wanted, then executing my vision above and beyond. She made my day even more special!
We used Camelot Rentals for our wedding . I had researched many other rental companies before using Camelot. I ran into issues like pricing, professionalism, and availability. Camelot was recommended by a friend, and I was so impressed. In my first meeting, they were friendly, they offered tons of suggestions, and worked hard to provide me with what I needed. They made me feel like my wedding was important to them and reassured me and calmed my nerves. The tent I was provided with was absolutely beautiful, clean, and made my outdoor wedding picture perfect. They were very easy to work with, great at communicating, and willing to work with my last minute changes. I highly recommend Camelot!
Our daughter's wedding shower was yesterday. We rented a large tent with lights which looked great at night, tables, chairs, cooler, coffee urn, and high bar tables. They delivered on Thursday per our request so we could decorate. Lori, Julie, and Christie were very helpful and knowledgeable. The crews who set it up and took it down were very efficient and fast. I would not hesitate to use them again or recommend them to anyone.
Almost a month ago we met with Joe at our wedding site to go over tent location and other details. He was very knowledgeable and suggested additional lighting options, a speaker system for the ceremony, and a few other things. I had a few quick questions so last week I placed a call to the company to speak with him. The woman who answered said she could help me but I let her know I wanted to speak with the individual who we met with and knew our outdoor event site. She seemed annoyed by this request. I did not receive a call from Joe last week so I called back Monday and was told he has been busy because it was a big graduation weekend. To me this sounds like a lame excuse for poor customer service and mismanagement of an employees time. I still have not received a call from him and all I need is ten minutes of his time. I'm unimpressed with the customer service I've experienced from the office staff. I'm wondering if we'll ever get a call back from Joe....
Great
We decided to host our wedding on our property but had never done any of this before. After some minor online searching, we found Camelot Party Rentals (and quite a few other companies). From the moment I spoke with Lori, she and Camelot stood apart from the rest. First and most important, she always called back, answered the phone, or responded to emails. I was amazed at how many companies could barely communicate in today's tech-heavy environment, especially with competition being greater than ever. Additionally, whenever talking or emailing with Lori, she was thorough, efficient, and extremely calming. The stress of planning a wedding can be very time consuming and overwhelming, but Lori always made me feel like everything would be fine. She never showed signs of stress, was always flexible with my demands and requirements, and had great ideas too.
Lori offered excellent visualizations of different tent and table configurations, always offered a speedy cost quote, and would update and review pricing immediately. Her experience and professionalism really shined on the day of my wedding. With the weather not cooperating up to the day of the event, we watched forecasts closely. Looking like we would be fine for on the actual day, Lori assured me we would be fine so we wouldn't need rain protection. With a last minute change in the forecast the morning of the wedding, without prompting, Lori called to say she would be coming by before the event to be sure everything was set for a great party. Lori arrived with a great attitude, a willingness to help in any way possible, and with side walls just so I would feel comfortable should the rain keep falling later that day. Well just as Lori said, the rain cleared and stayed away for my special day. While she may not have control over weather, she was able to control my stress levels by showing up and offering me help and sidewalls. It might sound like a simple gesture, but it was consistent with her demeanor throughout the entire process. She was a partner in planning and I truly appreciated her help.
Lori and the team at Camelot are aces in my book. Use them, you will not be disappointed.
Best,
John Colon
Lori was fantastic! She was there on the day of the wedding to make sure that the tent, tables, chairs and linens were perfect! She helped to decorate too! She gave the best suggestions for the most beautifully set up tent I've ever seen! I didn't have a wedding planner but Camelot and Lori came pretty close!
we loved everything, they had the most amazing customer service. prices were great, very reasonable!
Contact
1131 Station Road, Medford, NY | Long Island, Metro New York and the Tri-State Area
Camelot Party Rentals
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