Chantilly Place

also got my dress altered here, bustle added, shortened about and detachable off the shoulder sleeves added, it couldn't have been more perfect! The dress was everything I could have imagined on my wedding day! I highly recommend getting your dress here!

to find my dream dress! I truly felt like a bride and can’t stop looking at pictures of it. I’m so excited and grateful for the experience I had, I would highly recommend Chantilly Place to any bride!

on to detail meant the world to us. Colleen also had a piece of grandmother's dress sewn perfectly into mine and it made my wedding day that much more meaningful.

y what they needed to do to make sure that dress fit me like a glove. I loved the way my dress fit on the big day! I felt beautiful and comfortable I was able to dance the night away!

ommend! Such a great experience

ner Maggie Sottero, which eventually led me back to Chantilly. I made an appointment to try on a certain dress that I thought was "the one". I hated it. My consultant, Heather, easily figured out the style I was going for before I even really knew what I was going for. I was able to order loaner dresses that they didn't have in the shop already. It took me THREE trips to this boutique before finally deciding on a dress. I knew from my first visit I didn't want to shop anywhere else. I didn't want to add to the confusion of finding the perfect dress and I loved the fact that I could get my alterations done at the same shop AND my bridal party could get theirs too (with a discount!). All the girls who work at Chantilly Place are so patient and so helpful. They knew what dress was "the dress" before I did. I cannot wait to wear my dream dress on my wedding day and I can't thank the girls at Chantilly Place enough for their efforts and kindness that made finding my dress so memorable.

ed. And it was a hard decision every dress was beautiful! I brought my bridesmaids there to pick out their dresses and this was super easy as well!! They let me try on my wedding dress to see the color/style next to it. 10/10 recommend going to Chantilly Place! My mom will be going back for her MOB dress!!

ewels for my first gown and when my wedding was postponed to a different season, they helped me create a brand new custom gown in just months! I shared my inspirational images, they measured me, and created the reception dress of my dreams! I appreciated the attention, detail and emotional support Chantilly provided me as a bride in 2020.

eam are very friendly, kind, and helpful. They are as "hands on" as you feel comfortable with - they will help you with anything you request as far as trying on, or picking out dresses, but are also okay with you browsing around on your own with family/bridesmaids and only asking for help/input as needed. I liked this approach; it was less pushy and sales-y than other places I went. Never once did I feel pressured into anything. The shop itself is clean, bright, and set up nicely. Colleen was very responsive via email - she actually took a few hours to respond to an email once as she was getting the answer for me - and apologized for the delay, which made me smile because NO other wedding vendor I worked with was that responsive - she truly cares about her brides and it shows with her professionalism and demeanor. I am a COVID-19 bride and she made the experience so easy, not stressful - one less thing I had to worry about. Highly recommended!

e having a truly fairytale experience. Even with any hiccups associated with the COVID-19 crisis Colleen and her team have been so helpful and communicative and have done a fabulous job of navigating such a stressful time. I would recommend everyone and anyone to shop Chantilly!

ut the dresses, and pulled the perfect dress for me. I would recommended this place to any bride who is looking for a personal experience when looking for their wedding dress!!

d bridesmaid was able to bring in hors d'oeuvres and champagne. Colleen brought out so many different pieces for me to try on and made sure she gave me all of her time and attention. We had such a wonderful experience that my future mother-in-law came back to purchase her dress with them. I would strongly recommend that if you are looking for a once in a life time experience, book your appointment at Chantilly Place. You will not regret it.

ted before I even knew. I went in with a specific silhouette in mind, but when it wasn't working my consultant pulled a completely different dress and it ended up being PERFECT! My dress came in the promised 4-6 months and I cannot wait to get married in it!

ful. I found the perfect dress with their help and I can’t wait to go back in a few months for bridesmaid dresses! I can’t recommend Chantilly place enough.

door, I was immediately greeted with smiling faces and a genuine welcome from all their staff. They even remembered my Matron of Honor, who also highly recommended them and purchased her dress from them years prior. They began by discussing my hopes and ideas of styles I may like. I didn’t feel rushed at all and was able to share pictures of what I envisioned I may like. We were offered champagne and treats, while being made comfortable in their clean, elegant, and well lit show room. They immediately found a large variety of styles similar to what I had shared. I’m not one to be the center of attention but their assistance in the fitting room, pinning and zipping each dress, and offering all their expertise in how each dress could be altered or accessorized instantly calmed my nerves and made it a truly enjoyable and memorable experience. To my surprise, I fell in love with a style very different from what I originally thought and found THE dress that morning. Each woman working shared in my excitement and far exceeded my expectations for the visit. I cannot stress enough how grateful I am for the knowledge, professionalism, and kindness this team provided me from scheduling my appointment to purchasing my dream wedding dress! I highly recommend Chantilly Place for your own memorable and stress-free wedding dress adventure!

n the whole experience. All of my bridesmaids loved working with Amy as well. We all left happy with our choices!

out what I liked and what worked for me, it made it pretty easy for me to fall in love with the place. I brought all my bridesmaids here to find their dresses as well, and I’ll be back with my mom to pick out hers! I seriously can’t get over how much I love chantilly place!!

ut myself on my own, so I am so grateful to have her help and perspective. She also happily helped my girlfriends open a few bottles of bubbly we brought. The shop is beautiful, they have a great selection. I cannot wait for my dress to come in! It's a really fantastic local business I am happy to support.

und your dream gown, their alterations are the BEST in New England. They customized my wedding gown and it was everything I dreamed of and more. It looked STUNNING on the night and everyone could not stop talking about the gown. My gowns fit me like a glove. Thank you Colleen and Chantilly Place!!

mes to stuff like this. They talked with me for a full ten minutes before my appointment even started and took note of my styles, likes and dislikes, and looked through my saved photos with me so that they could pull dresses that were what I was looking for. I never felt rushed, and I really feel like they heard me and got my style just right. I had been to a few other places where I felt like I was just being shuffled along on an assembly line, or like they really weren't listening to my preferences at all. At Chantilly, I felt heard, cared for, and special. Is that how all brides should feel during this experience? Through every step from fittings, to measurements, to the last pickup, they were there with smiles a reassurances, and for that I am so grateful. Thank you Chantilly for giving me my princess moment!

ly appreciated. Would highly recommend!

tions based on my preferences and what trends they saw me leaning towards. I wouldn't have been able to pick out my perfect dress without their help! They didn't pressure me the first visit, but gave me time to process everything. I came back with my parents and tried on a few more dresses, but still kept going back to one from my prior appointment. They patiently let me try the dress on a few times and added accessories to help complete the look! Everything was perfect and for someone who doesn't shop much, they made the whole experience very fun and pain-free! I highly recommend them!!

ck on potential changes to get the exact dress I wanted. I also did my alterations at Chantilly, and the fitting team was great--they did an amazing job!

uld be made to make my dress absolutely perfect. I cannot wait until my dress comes in for alterations!

into the dress on my own. The selection was wonderful, and I ended up buying the first dress that I tried on. It was such a wonderful experience that my MOH wants to go dress shopping there for her own wedding!

sure I liked the way it turned out. They did a great job with the alterations so it fit perfectly. I loved my dress! I would highly recommend them.

nd we could not be happier! I can't wait to find an excuse to go back to Chantilly! Thank you Chantilly Team!!

e helped me find a dress that fit everyone nicely. She even helped my mom find a gorgeous mother-of-the-bride dress that she felt confident in (a difficult task). I would highly recommend visiting Chantilly Place and don't forget to request Amy, she is the best!

were able to pull those exact dresses along with a few more in that style for me to try. They were very helpful and I even ended up choosing the first dress I tried on, which was the same one I showed them when I walked in. We had such a great experience that my mom ended up going there for her dress as well. Everyone is so friendly and we loved getting to work with them!

ed basic email etiquette with no greeting or signature ever. For bridesmaid appointments, the website says "Have the store all to yourself and enjoy some Champagne while you and your maids shop our collection of bridesmaids dresses." We did have the store to ourselves, but we were not given champagne, or even offered a glass of water. All of my bridesmaids dresses were too big when they came in. I understand that you need to order dresses based off of someone's largest measurements, but each dress could have easily gone down one size. When my bridesmaid brought up concerns about their dresses, two associates had very defensive and tact remarks that were completely uncalled for; instead of explaining things in a more professional manner. I do have to say I was able to see that service the brides receive, and it appears to be a thousands times more polite and cheery, than what my bridesmaids and I received.

March and one of my bridesmaids called and found out that the dresses were in. Surprise! So I called to see what was going on and they told me that they indeed did call... except my phone records show they didnt. To be clear, I always answer and if not always check my voicemail. I'm in the process of job hunting and will never ignore a phone number I dont recognize for that reason. The woman told me that she was "sorry I didnt FEEL like I got a phone call". I literally didnt, but they cannot admit that maybe they made a mistake. My phone records show they never called. They also tried saying that maybe my voice mailbox was full but 1. If it was they wouldnt have been able to leave a voicemail but the woman "remembered" calling and leaving one (?!?) And 2. I NEVER let my voice mailbox fill up because, again, job hunting. Anyways, all my ladies went to go pick up their dresses and they were all HUGE on them. One of my bridesmaids even fit perfectly into the sample dress and her dress came in waaaaaayyyy too large on her. I'm almost certain they oversized the dresses to make money on alterations. Save yourself the headache GO ELSEWHERE. This is not worth the added stress. I have been to plenty of other salons and this is not normal.

nding my wedding dress. I am on the curvier side, and she was so helpful with finding a style that really accented my figure. They really know how to make a bride feel like they are their one and only priority. I cannot thank them enough!

d my perfect dress and they fit it to me perfectly. My bridesmaids also got there dresses here as well and they were stunning! I love my dress and my whole experience with Amy and Colleen at Chantilly! I would definitely recommend!

k mill building with a fairytale like effect. When I had gone it was around the holiday season and was tastefully decorated with a festive touch and had lovely Christmas music playing faintly in the background. It was a very special day that I will cherish always. I found Colleen and her team to be such a pleasure to work with. Everyone was so friendly and helpful and immediately put you at ease. I knew I was in good hands. The boutique has a beautiful selection of dresses, a team of experts in the wedding industry and an amazing tailor to help you find the perfect dress that any bride would dream of. I found the dress of my dreams with the help of loved ones with me and Chantilly’s fabulous consultants. Colleen had known I had always hoped for a dress with sleeves and so with her vision and tailor Celeida they were able to add sleeves to the dress I choose. What they were able to do for my dress was incredible and so stunning. I could not be more grateful. With such a great experience finding my dress we all knew that’s where everyone would want to go for theirs. So, my mom, my mother in law to be, and all my bridesmaids found their dresses at Chantilly place as well. Everyone shared that same great experience that I had at Chantilly Place which as a bride couldn’t have made me happier. Colleen and her team at Chantilly Place even helped my bridal party surprise me with an amazing bridal shower in the restaurant within The Mills! They are truly a wonderful group. If you are looking for your wedding dress or for a dress of any special event I highly recommend you visit Chantilly Place.

was very disappointed with the quality of my dress and the final days before. I would not recommend.

gown to make it more of what I had envisioned and it looked like it was designed that way originally! I received so many compliments on my wedding day and i felt like a million bucks. Thank you for making my wedding dress dreams come true!

not find the dress. Chantilly's was able to create the dress I wanted. They added a front and elaborate back. Everything was perfect. What I loved most is that you could not tell the front or back were added. I got so many compliments on my dress , and I was one happy bride. I highly recommend this place. They have a ton of dress options in the store, but if you don't find exactly what you are looking for, they will work with you to create it.

ghly recommend working with her!!!

ist!

r top priority. After trying on many dresses at a variety of stores, I realized I wanted a simple, classic look in satin and Colleen found me the perfect dress. Would highly recommend!

ss I really wanted... and then coming home and buying a dress in NC. But Colleen is AMAZING at what she does, and after I gave her a vague idea of my likes and dislikes, she pulled a bunch of gorgeous dresses, and I ended up falling in LOVE with the very first one!! (It's funny how that happens) We later had a complication with altering due to her seamstress having to leave the country for an emergency the very same week I came back up to MA for my fitting, but Colleen was quick to resolve the issue and offer another option. My dress was very well taken care of, and was absolutely perfect for my wedding last month. Everyone raved about it. Thank you Colleen!

whenever I went to the shop. Very welcoming atmosphere. The alterations were also done with such care that I knew my dress was in great hands! I was recommended this bridal shop and would highly reccomend it to everyone I know! This is the only place you need to go to find the perfect dress and a perfect experience!

se in the store. She let us bring champagne and take lots of pictures of me in dresses. She found the dresses I really liked (even with all the details I requested) and was so relaxed, really listening to my ideas, and welcoming. Such a fun experience at Chantilly!!!

at experience, and Colleen was ready to order sample dresses that I liked from there so I could try them on at Chantilly! I ended up going with one of the first dresses anyway (isn't that how it always works?). There was an emergency during the alteration process and the schedule was all jumbled. I got a little nervous but Colleen handled it with such professionalism and everything was perfect! My bridesmaids from all over the northeast also ordered their dresses through Chantilly, even though two of them didn't try the dresses on there. Super easy process, and an overall great place to work with!

stop, and I found the dress of my dreams right away! Their seamstress was amazing as well and the prices were super reasonable! Not to mention their new location is gorgeous!

it was time to find my mom's dress, we visited Chantilly and all the girls jumped right in to ensure she found exactly what she was looking for. THANK YOU Chantilly, for an amazing wedding dress experience.

me the sweetheart neckline I dreamed of! It was an amazing experience from start to finish! Exactly how a bride wants to feel while picking out her wedding gown!

s dress and Mother of the Bride dress; everyone involved had a great experience. Every time I go back into the store I know I’m going to have a great time. I would highly recommend Chantilly Place to anyone.

with a one of a kind dress and veil. Wonderful place I highly recommend it over any trendy Bridal warehouse.

. I showed Colleen the style I was looking for but also gave her free reign to pull dresses she thought I may like even if they differed from my original vision. Sure enough my dream dress was one she handpicked on her own for me. She was right by my side throughout the whole process providing professional recommendations that I knew I could trust regarding all of my other accessories. Thank you Colleen and Chantilly Place for helping me feel beautiful on my wedding day!

ows what will look good, listens to your wants and needs, and is honest with her expert opinion. In the same day, I found my dress, popped some champagne, and my bridesmaids found their dresses. Both mothers got their dresses at Chantilly and loved them since there are so many classy styles to choose from. The dresses and accessories are high quality and stylish. The seamstress is professional and knows exactly what is needed. I am so thankful for everyone at Chantilly who made the whole "dress process" exciting and something to look forward to!

tient with me and let me go over my first appointment time. They truly understand how important this decision is for brides and want to make the experience whole and memorable. They are a bit pricey on the alterations but it was well worth the money spent for peace of mind and ease to work with.

ng more dresses as I tried each dress on. When I thought I found THE DRESS Colleen gave me one other to try on that was similar which I was able to compare and make a final decision. She also gave me options for alterations to create a special back to fit my exact wants and needs. Once I decided I have found the dress Colleen even added accessories to give me the full picture and offered helpful feedback. I am so happy with my experience at Chantilly Place, and would recommend it to any bride! Thank you so much for turning my day around!!!!

at my pictures briefly and off she went to pull a bunch of dresses for me to start trying on. After trying on quite a few dresses, I fell in love with two (very different) dresses, and had to "sleep on it." Colleen and the girls at the shop were so easy going and accommodated around my schedule to get me back in to make a decision. I went back a week later and said "Yes to the dress!" The atmosphere at the shop is so relaxed and fun! Buying a wedding gown can be a stressful experience, but not when you are in the right hands!! Beyond thrilled with my experience and purchase at Chantilly Place!!

advertisement for a sample sale. I was curious to see what the shop had to offer, but had low expectations because I am not what the fashion world would consider to be a "sample size". I was greeted with a warm welcome, big smiles, and best of all, a wide variety of dresses to choose from! The gowns I tried on were gorgeous, and the size range was impressive. The feedback I received from Colleen as I tried each dress on was honest and appreciated on my end, as I chose not to bring an entire entourage with me for this. The final dress I tried on was "the" one. We all knew it as I stepped out and looked in the mirror. From that point on it was a very smooth, enjoyable process. My bridesmaids were able to select a beautiful Bill Levkoff dress that looked incredible on everyone, and my maids of honors shined in their sequined gowns. Colleen and her staff are knowledgeable, kind, and extremely accessible and easy to communicate with. They were always happy to answer any question and work with us to solve any issues that arose. Chantilly Place is unlike any other bridal shop I have been to. It is so refreshing to see a business that embraces women of all shapes and sizes, and works to make everyone feel special and unique. With each visit to Chantilly Place I left feeling beautiful and confident, which is not the norm for most shopping experiences. ​ My Casablanca gown was the first thing I purchased for our wedding, and I am so thankful to Colleen and everyone at Chantilly Place for helping me find my dream gown. As a non-traditional bride who was planning a superhero wedding, you truly helped find the dress that made me feel beautiful and flawless. My husband commented on how much he loved my dress all night, and my guests gushed over it as well. Thank you for helping make me feel like a true princess, and for being so incredible during our planning process. I continue to recommend Chantilly Place to all future brides I meet!

ions that I wanted. I never thought I would say this but picking my wedding dress was one of the easiest parts of planning our wedding. The attention to detail and patience of Colleen and her staff helped to make dress shopping fun and comfortable. I LOVED my Essence of Australia wedding dress, it was absolutely perfect! Colleen also helped with my 8 bridesmaids Bill Levkoff dresses, all the same color but each girl picked a style they loved the most! Colleen then helped my mom find her dress and ensured that the color was just right. Colleen made each of my experiences in her shop fun and exciting. THANK YOU Colleen and your staff for making sure me and my ladies all looked perfect on my wedding day!

ntment before deciding on that particular gown. Our visits were always short and sweet, and I appreciate the attention to detail. Thank you!!

ry. I went to Chantilly Place after inquiring if they had a few styles I found online, and they were immediately so helpful. They assisted me in envisioning the style I wanted (keep in mind when I first tried on dresses they were all different sizes and colors, being bridesmaid dresses). Once I picked one out and ordered it in ivory they also advised on small but effective ways to dress it up (adding a belt, picking out jewelry, etc.). The staff there were friendly throughout the whole process, and going there is a great way to support small business if that is important to you. Even if it's not you should still go! Highly recommend.

em on. Our attendant was great, didn't seem overwhelmed by 4 excited bridesmaids, and offered her tasteful opinion when we needed it. I live out of state, so I did not have alterations done there, but everyone who did seemed satisfied. As a bride, my experience was even better. This was the first salon I went to, and it was so comforting and low-key, exactly what I wanted. The dressing area has a skylight that floods the room with beautiful natural light and huge mirrors so you can see everything from all sides. (None of that direct-overhead show-all-your-lumps fluorescent nonsense!) Colleen pulled dresses in various silhouettes to help me narrow it down, and she and her assistant offered helpful, positive advice and comments. I felt so comfortable and confident, which isn't always the case when you are just a bit too big for sample sizes. We finally got it down to one dress, but I was unsure, so we left and continued on the search. I ended up finding my dress elsewhere, but I cannot say enough positive things about Chantilly Place. I absolutely recommend them!

le and adding cups. Chantilly's really went above and beyond with my veil. I wanted to wear my mom's veil and they were able to clean it and put it on a comb instead of the hat. Highly recommend!!! Ylook.

te, fitted, extended train head turner. And I LOVED it. I was glad Colleen and her team were inviting enough for me to trust them, and I was so happy I tried on dresses outside of what my comfort zone was. I looked great and felt great on my wedding day. The boutique was super accommodating for my mom and bridesmaids as well. My mom got an off the rack dress during a sale and it was a steal. She and I both got our alterations through Chantilly as well, and everything came out great. My bridesmaids loved coming in to see my dress, and Colleen and her group let us hang out, sip champs, and gossip. We had a great time every time we went into Chantilly, and I will definitely work with them again if I am in other weddings or need a more formal dress as a guest. Thanks again Colleen, xo!

interested in (and ended up buying!) Colleen was fantastic and so accommodating. She made me feel at home in her shop and gave her feedback on the dresses I tried on. Anytime I wanted to try on my dress or had a question, Colleen was so great! She even dressed my mother and mother-in-law who both looked beautiful! Colleen was also great about helping with an issue I had with another bridal shop who I got my bridesmaids' dresses from. She was always available to listen and give advice! The only issue I have with this shop was with the alterations. My mother's hem was merely tacked together with fabric glue and fell apart at the wedding. My sister-in-law's dress also tore at the hemline as well. I wouldn't suggest the alterations be done here for that fact, but otherwise the dresses are beautiful and service was wonderful.

ur own and found the perfect dress!

on time was exceptional, including all of my bridesmaids dresses as well. I would highly recommend making an appointment to see Colleen and her team. It was overwhelming at first with the amount of dresses they have but once they get to know you a bit, they picked out some beautiful gowns.

beautiful Maggie Sottero dress. It was originally an asymmetrical dress, but Chantilly Place custom ordered me another strap to the dress. The seamstress here is absolutely amazing! She worked wonders adding the strap to my dress and also taking my dress in over 2 sizes when I lost a lot of weight after ordering the dress originally. After I ordered my dress, Chantilly Place moved locations to Chelmsford, MA, and when this happened I was very stressed and nervous about my dress being delivered to the right place. I called and e-mail the shop numerous times and got no response on multiple occasions. Once, I went in for my fitting appt (and had confirmation of the date and time in my e-mail from the owner), and they said that my appt was the prior week but that they would "fit me in anyways." I sat there for at least 20 minutes waiting for them to bring me back for my dress fitting and the owner was rude to me. Although I was very happy with my dress, I was not happy with the service here. They treat you like you should be privileged that they are working with you and making time for you (when it really should be the other way around if you ask me!) I absolutely recommend the seamstress here, however, I can't say the same for the boutique itself.

y) I was able to customize the way that I wanted. It came out awesome. There was one time I came in the the top was mis matching a bit in size, but by the next appointment it was fixed. They stayed with you the whole time while you were trying things on which makes you feel a lot better. I haven't stopped getting compliments about my dress. I would reccomend this place to local people, it is kind of hard to get to if you live in the city!

ad great things to say!! Thanks Colleen!!

I should have had the bustle tied up under the dress, as opposed to 3 small buttons on the outside of the dress. After about 30 minutes of dancing, the dress ripped because the buttons could not hold the train. I spent a total of 45 minutes of my wedding with different guests trying to sew my dress back up. Not ideal! After the wedding, I called Chantilly and asked to speak to the owner about this because I had to dance holding my dress up all night at my wedding. Despite making two calls to them after coming home from my honeymoon, they never called me back or addressed the issue. Also, the panel in the back of my corset dress was supposed to be completely redone after my first fitting. It was not done after the first or second fitting, and the seamstress lied, telling me it had been done. One of the owners had to talk to her and by the time of my final fitting, it was finally fixed. Finally, my mother's dress had some work done to it and there was a lot of detailed lace at the bust. The seamstress removed the lace and never put it back on one side, which was noticed too late as the dress was picked up the day before the wedding. Luckily my mom had a little jacket to wear over her dress for photos, but the seamstress never fixed the dress properly. Nor did she give my mother any of the extra fabric that had been removed from the dress, which she should have done. Again, when my mom called the shop after the wedding to talk about this, they never called her back, nor addressed the problem properly. If you like the dress at Chantilly, buy it, but go somewhere else for your alterations.

intment, I had to wait for quite a while after my scheduled time before anyone helped me, which I thought was rude. To be fair, there are really only two girls working here all the time (not including the seamstresses), so they both work really hard and often have to help many people at once. Having an appointment is not usually a guarantee of having one-on-one time with someone. After I tried on my first dress that my mom picked out, they brought me other dresses that they thought would look good on my body type and they were all beautiful and made my decision tough. In the end I went with the first dress, but they do know how to pick the right dresses for your shape. I am a size 16, full-figured girl, and many of the samples almost fit me, which was nice to be able to get a good feel for what it would really look like. They were also all very flattering. Even though they are in Lowell (not the nicest of cities,) they have many gorgeous gowns and nice designers. I did not expect to find my wedding gown here on my first day of looking and I did. They accidentally marked my dress with a tag that had a lower price than it was, and tried to charge us the real/ higher price, but my mom fought it and won. It was their mistake after all, and they should have honored the price they were advertising. It turned out that my dress had the option of purchasing a matching hair piece, made of the same fabric and flowers as my dress. This option was not presented to me by the store, but rather it was something I found out through my own research of accessories to go with the dress. I am so glad I found this out on my own, as I ordered it and it turned out to be perfect. Their service really varied. Sometimes they were helpful, and sometimes they weren’t. When I came in to try veils on, for example, they acted like I was bothering them. Then there was a whole fiasco with my veil where they told me it would take 4-6 weeks for it to be ready, and when I called after that time frame to check on it, they said it hadn’t been made or ordered yet. Then suddenly they had one ready for me, but it was the wrong color; it was white when my dress was light gold/ champagne. At first they tried to convince me the white veil went well with my dress, saying they were afraid to go darker for fear it might look too yellow. Luckily, they corrected the mistake after I told them I didn’t want my veil to be white, and they dyed the veil to match the dress. Once they corrected it, it matched my dress perfectly. One of the good things about Chantilly is that they actually do order you the right size. I have had experiences with other dress shops where they try to order bigger sizes just to make money off alterations. My dress fit perfectly when it came in and it just needed a hem and a little tightening around the chest. Their prices for alterations were reasonable and comparable to other wedding gown alterations, and the seamstress did a great job with the adjustments and the bustle. There was one thing that caused me unnecessary stress the week of the wedding. My hair piece was "lost" but then they found it. Overall, Chantilly Place is a store with a nice selection of wedding gowns at reasonable prices, and inconsistent service.