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Chantilly Place

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4.6
(78)best-of-weddings

73 Princeton Street Unit 7, North Chelmsford, MA

About This Vendor

Offering a personalized and intimate experience

Chantilly Place is a locally owned and operated bridal boutique located in North Chelmsford, MA. Our goal is to provide brides in the New England and Greater Boston Area with an outstanding wedding dress shopping experience. We are a small boutique that offers a personalized and intimate shopping experience, helping you find the gown of your dreams. We are a full service boutique offering bridal, bridesmaids & mother of gowns. We are the only bridal boutique in the area that can also design and make you an original custom gown. We offer on-site alterations and are happy to alter your designer gown so that it is perfect for you. We carry a unique selection of accessories including veils, jewelry, & belts to help complete your wedding day look.

Details

Dresses
Bridesmaid Dresses, Mother of the Bride Dresses, Wedding Dresses
Fashion Services
Alterations, Custom Designs, Private Appointments Available
Awards and Affiliations
2021 Best of Weddings Winner2018 Best of Weddings Winner

Chantilly Place Reviews

Share your thoughts with other couples
Reviewed On 10/02/2020 by Alicia R
The BEST experience!! I was super worried that I wouldn’t have my special day due to covid. I was very wrong. Colleen was absolutely amazing and listened to exactly what I wanted. I found my dress almost immediately, it was the 3rd dress I tri...
ed. And it was a hard decision every dress was beautiful! I brought my bridesmaids there to pick out their dresses and this was super easy as well!! They let me try on my wedding dress to see the color/style next to it. 10/10 recommend going to Chantilly Place! My mom will be going back for her MOB dress!!
Reviewed On 9/14/2020 by Danielle F
I cannot thank Colleen and her staff enough for taking care of me in more ways than one for my #2020wedding. It was quite a rollercoaster and they were there for me to ensure I was happy for the big day! Chantilly helped me choose the perfect j...
ewels for my first gown and when my wedding was postponed to a different season, they helped me create a brand new custom gown in just months! I shared my inspirational images, they measured me, and created the reception dress of my dreams! I appreciated the attention, detail and emotional support Chantilly provided me as a bride in 2020.
Reviewed On 7/08/2020 by Ashley P
I would highly recommend Chantilly Place to any bride, near or far - this shop was not particularly close to me (40 minute drive), but I decided to try on dresses there after seeking out some particular Maggie Sottero designs. Colleen and her t...
eam are very friendly, kind, and helpful. They are as "hands on" as you feel comfortable with - they will help you with anything you request as far as trying on, or picking out dresses, but are also okay with you browsing around on your own with family/bridesmaids and only asking for help/input as needed. I liked this approach; it was less pushy and sales-y than other places I went. Never once did I feel pressured into anything. The shop itself is clean, bright, and set up nicely. Colleen was very responsive via email - she actually took a few hours to respond to an email once as she was getting the answer for me - and apologized for the delay, which made me smile because NO other wedding vendor I worked with was that responsive - she truly cares about her brides and it shows with her professionalism and demeanor. I am a COVID-19 bride and she made the experience so easy, not stressful - one less thing I had to worry about. Highly recommended!
Reviewed On 3/31/2020 by Jenna E
I have been working with Chantilly Place for a few months- between myself and my MOH looking for a dress we have had nothing but AMAZING service. The women who work there are so kind, warm, patient and know how to get you the perfect dress whil...
e having a truly fairytale experience. Even with any hiccups associated with the COVID-19 crisis Colleen and her team have been so helpful and communicative and have done a fabulous job of navigating such a stressful time. I would recommend everyone and anyone to shop Chantilly!
Reviewed On 3/04/2020 by Danielle L
I got my wedding dress from here back in September, and it was such an amazing experience. From the moment I walked in I was greeted with a friendly face and felt at ease the entire time. They really listen to what you want and how you feel abo...
ut the dresses, and pulled the perfect dress for me. I would recommended this place to any bride who is looking for a personal experience when looking for their wedding dress!!
Reviewed On 3/03/2020 by Tina D
My experience with Chantilly Place was the most magical experience I could have ever dream of. Not only did I find the wedding dress of my dreams, but I was able to share my experience with my family. We had the store to ourselves and my MOH an...
d bridesmaid was able to bring in hors d'oeuvres and champagne. Colleen brought out so many different pieces for me to try on and made sure she gave me all of her time and attention. We had such a wonderful experience that my future mother-in-law came back to purchase her dress with them. I would strongly recommend that if you are looking for a once in a life time experience, book your appointment at Chantilly Place. You will not regret it.
Reviewed On 3/03/2020 by Anna B
I cannot recommend Chantilly Place enough! I went in on a Sunday with my family and we had the entire place to ourselves. I had an absolute blast trying on dresses while my family sipped on champagne. My bridal consultant new exactly what I wan...
ted before I even knew. I went in with a specific silhouette in mind, but when it wasn't working my consultant pulled a completely different dress and it ended up being PERFECT! My dress came in the promised 4-6 months and I cannot wait to get married in it!
Reviewed On 3/03/2020 by Sarah M
I first went to Chantilly Place as a bridesmaid in my friend’s wedding last year. I had such a good experience, that I went back for my bridal appointment after getting engaged a few months later! The staff was knowledgeable, friendly, and help...
ful. I found the perfect dress with their help and I can’t wait to go back in a few months for bridesmaid dresses! I can’t recommend Chantilly place enough.
Reviewed On 3/02/2020 by Amelia L
I highly recommend Chantilly Place and the phenomenal women who share their passion working here! There are no words to describe the emotions I had for my 1st visit to try on wedding dresses and lucky for me, I started here. Walking through the...
door, I was immediately greeted with smiling faces and a genuine welcome from all their staff. They even remembered my Matron of Honor, who also highly recommended them and purchased her dress from them years prior. They began by discussing my hopes and ideas of styles I may like. I didn’t feel rushed at all and was able to share pictures of what I envisioned I may like. We were offered champagne and treats, while being made comfortable in their clean, elegant, and well lit show room. They immediately found a large variety of styles similar to what I had shared. I’m not one to be the center of attention but their assistance in the fitting room, pinning and zipping each dress, and offering all their expertise in how each dress could be altered or accessorized instantly calmed my nerves and made it a truly enjoyable and memorable experience. To my surprise, I fell in love with a style very different from what I originally thought and found THE dress that morning. Each woman working shared in my excitement and far exceeded my expectations for the visit. I cannot stress enough how grateful I am for the knowledge, professionalism, and kindness this team provided me from scheduling my appointment to purchasing my dream wedding dress! I highly recommend Chantilly Place for your own memorable and stress-free wedding dress adventure!
Reviewed On 3/02/2020 by Danielle D
I would highly recommend Chantilly Place to any bride or bridal party! Amy was super helpful and patient as I took the time to pick out my dress. She encouraged me to try out all different styles and made sure I never felt rushed or pressured i...
n the whole experience. All of my bridesmaids loved working with Amy as well. We all left happy with our choices!
Reviewed On 3/02/2020 by Allyson M
Wow I absolutely love everything about Chantilly place!! I went there to try on wedding dresses for the very first time and ended up picking the dress of my absolute dreams thanks to Amy! I had such an amazing time picking my dress and finding ...
out what I liked and what worked for me, it made it pretty easy for me to fall in love with the place. I brought all my bridesmaids here to find their dresses as well, and I’ll be back with my mom to pick out hers! I seriously can’t get over how much I love chantilly place!!
Reviewed On 3/02/2020 by Charlene A
I had my appointment with Amy on 2/23/20. She was excellent. She was patient and listened to all of my requests, answered all of our questions, etc. She ended up finding me a gown that is just so perfect. It wasn't something I may have picked o...
ut myself on my own, so I am so grateful to have her help and perspective. She also happily helped my girlfriends open a few bottles of bubbly we brought. The shop is beautiful, they have a great selection. I cannot wait for my dress to come in! It's a really fantastic local business I am happy to support.
Reviewed On 2/04/2020 by Katie O
COLLEEN AND HER TEAM ARE THE BEST IN THE AREA! They make you feel beautiful and special. They provide every ounce of help to find your dream dress. They never pressure you and genuinely care about finding you the perfect dress! Once you have fo...
und your dream gown, their alterations are the BEST in New England. They customized my wedding gown and it was everything I dreamed of and more. It looked STUNNING on the night and everyone could not stop talking about the gown. My gowns fit me like a glove. Thank you Colleen and Chantilly Place!!
Reviewed On 1/30/2020 by Ashley W
Run, don't walk, to Chantilly place if you need a wedding dress. They were so attentive and really made me feel comfortable and welcome. I was both excited and nervous about dress shopping because I can be both picky and indecisive when it co...
mes to stuff like this. They talked with me for a full ten minutes before my appointment even started and took note of my styles, likes and dislikes, and looked through my saved photos with me so that they could pull dresses that were what I was looking for. I never felt rushed, and I really feel like they heard me and got my style just right. I had been to a few other places where I felt like I was just being shuffled along on an assembly line, or like they really weren't listening to my preferences at all. At Chantilly, I felt heard, cared for, and special. Is that how all brides should feel during this experience? Through every step from fittings, to measurements, to the last pickup, they were there with smiles a reassurances, and for that I am so grateful. Thank you Chantilly for giving me my princess moment!
Reviewed On 1/22/2020 by Julie R
Chantilly place was my first and only stop when I was in the process of finding my wedding dress! The girls made it so easy and stress free. They let me look through their dresses rather than having someone pick ones out for me which I absolute...
ly appreciated. Would highly recommend!
Reviewed On 12/15/2019 by Brittany J
I just bought my dress from Chantilly Place and it was an amazing experience! I visited a few weeks ago and loved the whole process. Everyone was so kind and helpful, but also knew when to give me space and time to think. They pulled tons of op...
tions based on my preferences and what trends they saw me leaning towards. I wouldn't have been able to pick out my perfect dress without their help! They didn't pressure me the first visit, but gave me time to process everything. I came back with my parents and tried on a few more dresses, but still kept going back to one from my prior appointment. They patiently let me try the dress on a few times and added accessories to help complete the look! Everything was perfect and for someone who doesn't shop much, they made the whole experience very fun and pain-free! I highly recommend them!!
Reviewed On 10/31/2019 by Lauren S
I went to quite a few salons, and Chantilly was where I knew I wanted to buy my dress. The salon itself is beautiful and just a really great place to shop. Colleen and her team are super knowledgeable, and I really appreciated her honest feedba...
ck on potential changes to get the exact dress I wanted. I also did my alterations at Chantilly, and the fitting team was great--they did an amazing job!
Reviewed On 9/20/2019 by Rachel M
I knew the exact dress I wanted going into the appointment and they made sure that it was in the shop for me to try on. They were SO helpful through the whole process and made me feel so beautiful! They even showed different alterations that co...
uld be made to make my dress absolutely perfect. I cannot wait until my dress comes in for alterations!
Reviewed On 9/14/2019 by Kelsey K
I was pretty anxious about my first time wedding dress shopping. It. was. wonderful. I really enjoyed having a small changing room to myself - it gave me a moment with every dress without anyones opinion and I felt that I had the privacy to get...
into the dress on my own. The selection was wonderful, and I ended up buying the first dress that I tried on. It was such a wonderful experience that my MOH wants to go dress shopping there for her own wedding!
Reviewed On 9/10/2019 by Jennifer S
I got my wedding dress and bridesmaids dresses from Chantilly’s. The girls there were so awesome helping me find a wedding dress I loved. When my dress came in, the bustle wasn’t exactly as I wanted, so they took the time to change it and made ...
sure I liked the way it turned out. They did a great job with the alterations so it fit perfectly. I loved my dress! I would highly recommend them.
Reviewed On 8/26/2019 by Kaitlyn A
I absolutely loved Chantilly Place! The first dress I tried on was the one I chose, but every dress is high quality, detailed and stunning. Amy was amazing, and incredibly helpful. Both my gown and mother of the bride dress was purchased here a...
nd we could not be happier! I can't wait to find an excuse to go back to Chantilly! Thank you Chantilly Team!!
Reviewed On 8/13/2019 by Jacquelyn M
I had a wonderful experience finding my wedding dress at Chantilly Place. I had an appointment with Amy who really listened to what I was looking for and helped me find the dress of my dreams! I went back for my bridesmaids dresses and again sh...
e helped me find a dress that fit everyone nicely. She even helped my mom find a gorgeous mother-of-the-bride dress that she felt confident in (a difficult task). I would highly recommend visiting Chantilly Place and don't forget to request Amy, she is the best!
Reviewed On 8/12/2019 by Katherine W
We went to Chantilly Place for my wedding dress. Growing up in the area, I had already heard great things and knew I wanted to look for my dress there. When I first went to try on dresses, I brought in pictures of a few I had seen online. They ...
were able to pull those exact dresses along with a few more in that style for me to try. They were very helpful and I even ended up choosing the first dress I tried on, which was the same one I showed them when I walked in. We had such a great experience that my mom ended up going there for her dress as well. Everyone is so friendly and we loved getting to work with them!
Reviewed On 4/23/2019 by Andrea D
The one positive thing to Chantilly was that they do have a wide selection of bridesmaid dresses. However, the customer service is poor at best. The email correspondence I had with the salon, while making an appointment, was very short and lack...
ed basic email etiquette with no greeting or signature ever. For bridesmaid appointments, the website says "Have the store all to yourself and enjoy some Champagne while you and your maids shop our collection of bridesmaids dresses." We did have the store to ourselves, but we were not given champagne, or even offered a glass of water. All of my bridesmaids dresses were too big when they came in. I understand that you need to order dresses based off of someone's largest measurements, but each dress could have easily gone down one size. When my bridesmaid brought up concerns about their dresses, two associates had very defensive and tact remarks that were completely uncalled for; instead of explaining things in a more professional manner. I do have to say I was able to see that service the brides receive, and it appears to be a thousands times more polite and cheery, than what my bridesmaids and I received.
Response from the Vendor on 04/23/2019
I am sorry to hear that you have such negative thoughts on our shop, that it certainly not something we are used to and we absolutely want to fix. I do wish you would have contacted us via email or phone before this review so we could have trie...
d to rectify the situation but I will respond here. Our email is suppose to have an automatic signature on every email sent so I apologize if that did not come through to you and made the emails seem rude or short we will make sure that is working correctly. There must have been a confusion regarding champagne because the website says that you are allowed to bring champagne and small appetizers to your private appointments on Sundays it does not say that we offer it complimentary. we legally in the state of Massachusetts are not allowed to supply alcohol to customers. I’m sorry that you were disappointment by not receiving it, most bridal shops don’t even allow you to bring it in for fear of spilling or damages but we do, we just can’t supply it for you. I will speak to the staff regarding how you felt you were spoken to when you thought the girls gowns were big and I am sorry if you felt it was rude I can assure you that is never our intention and is not the norm for us at all. we try to explain why the sizing is the way it is and why alterations are typically needed because most people don’t fall exactly into a designers size chart. We try and give the best experience to each customer which is why we offering private appointments when we can and I’m sorry you feel you didn’t get the same treatment as everyone else because that is not our standard. Thank you for the review and we will make adjustments to assure it doesn’t happen with another customer.
Reviewed On 4/03/2019 by KATRINA G
SYAY AWAY! This place is the worst. My 4 bridesmais bought dresses from here. Over $300 each. They told us they would call me when they came in. My wedding is April 2019, the dresses came in in February and they never called me. Fast forward to...
March and one of my bridesmaids called and found out that the dresses were in. Surprise! So I called to see what was going on and they told me that they indeed did call... except my phone records show they didnt. To be clear, I always answer and if not always check my voicemail. I'm in the process of job hunting and will never ignore a phone number I dont recognize for that reason. The woman told me that she was "sorry I didnt FEEL like I got a phone call". I literally didnt, but they cannot admit that maybe they made a mistake. My phone records show they never called. They also tried saying that maybe my voice mailbox was full but 1. If it was they wouldnt have been able to leave a voicemail but the woman "remembered" calling and leaving one (?!?) And 2. I NEVER let my voice mailbox fill up because, again, job hunting. Anyways, all my ladies went to go pick up their dresses and they were all HUGE on them. One of my bridesmaids even fit perfectly into the sample dress and her dress came in waaaaaayyyy too large on her. I'm almost certain they oversized the dresses to make money on alterations. Save yourself the headache GO ELSEWHERE. This is not worth the added stress. I have been to plenty of other salons and this is not normal.
Response from the Vendor on 04/03/2019
I am sorry that you feel this strongly that we were out to cause a negative experience. I assure you I would not be in such a high stress business for over 15 years if that was the case. We do not order gowns intentionally big, We love when gow...
ns come in and don’t need alterations as it is not about making money for us. our alterations are completely separate and she is her own cost we do not benefit from it we simply offer it as a convenience to customers. I truly apologize that no one called you, that is not acceptable. But I assure it it was not an intentional thing. Our policy is to always call girls when their gowns arrive so it is very out of character that we didn’t and I am sorry that it happened. I hope that you would reconsider your review as I don’t think lack of a phone call is worth such an absolutely horrible review but I respect your decision and do appreciate your business even if you felt it was a negative experience. Please contact me directly so I can try and rectify the situation at [email protected] Thank you Colleen- owner
Reviewed On 1/17/2019 by Chantal L
I cannot thank Chantilly enough for my experiences not only as a bride, but also as a maid of honor. Every time I walk through the doors, I am welcomed with a smile and endless efforts to find the perfect match. Amy was such a huge help when fi...
nding my wedding dress. I am on the curvier side, and she was so helpful with finding a style that really accented my figure. They really know how to make a bride feel like they are their one and only priority. I cannot thank them enough!
Reviewed On 12/12/2018 by Amanda C
I had been to a few other bridal stores before going to Chantilly and I was just not getting that special feeling you hope to get while wedding dress shopping. Amy and the other girls at Chantilly made me feel so comfortable and special. I foun...
d my perfect dress and they fit it to me perfectly. My bridesmaids also got there dresses here as well and they were stunning! I love my dress and my whole experience with Amy and Colleen at Chantilly! I would definitely recommend!
Reviewed On 12/10/2018 by Samantha F
Choosing Chantilly Place to find my wedding dress was one of the best decisions I made during my wedding planning. When I first went there to find my dress I was immediately comfortable in their boutique. The shop is located in a beautiful bric...
k mill building with a fairytale like effect. When I had gone it was around the holiday season and was tastefully decorated with a festive touch and had lovely Christmas music playing faintly in the background. It was a very special day that I will cherish always. I found Colleen and her team to be such a pleasure to work with. Everyone was so friendly and helpful and immediately put you at ease. I knew I was in good hands. The boutique has a beautiful selection of dresses, a team of experts in the wedding industry and an amazing tailor to help you find the perfect dress that any bride would dream of. I found the dress of my dreams with the help of loved ones with me and Chantilly’s fabulous consultants. Colleen had known I had always hoped for a dress with sleeves and so with her vision and tailor Celeida they were able to add sleeves to the dress I choose. What they were able to do for my dress was incredible and so stunning. I could not be more grateful. With such a great experience finding my dress we all knew that’s where everyone would want to go for theirs. So, my mom, my mother in law to be, and all my bridesmaids found their dresses at Chantilly place as well. Everyone shared that same great experience that I had at Chantilly Place which as a bride couldn’t have made me happier. Colleen and her team at Chantilly Place even helped my bridal party surprise me with an amazing bridal shower in the restaurant within The Mills! They are truly a wonderful group. If you are looking for your wedding dress or for a dress of any special event I highly recommend you visit Chantilly Place.
Reviewed On 7/14/2018 by Taryn V
The people there were really helpful and I loved my dress! But after the final fitting and I brought it home, 3 days before the wedding, I found a black mark on it- then while at the church, a decorative button fell off the back of my dress. I ...
was very disappointed with the quality of my dress and the final days before. I would not recommend.
Reviewed On 7/09/2018 by Joanna F
Got my Essence of Australia gown here and was so happy. The process of finding my gown was easy and I ended up finding the dress of my dreams! Colleen and the whole staff were helpful with each visit. They were able to make small adjustments my...
gown to make it more of what I had envisioned and it looked like it was designed that way originally! I received so many compliments on my wedding day and i felt like a million bucks. Thank you for making my wedding dress dreams come true!
Reviewed On 6/25/2018 by Jen P
Chantilly's went above and beyond. Before I started my dress shopping, I had no idea what look I was going for except that I wanted a "traditional" classic dress. It didn't take long to figure out exactly what I wanted. The problem was I could...
not find the dress. Chantilly's was able to create the dress I wanted. They added a front and elaborate back. Everything was perfect. What I loved most is that you could not tell the front or back were added. I got so many compliments on my dress , and I was one happy bride. I highly recommend this place. They have a ton of dress options in the store, but if you don't find exactly what you are looking for, they will work with you to create it.
Reviewed On 6/12/2018 by Katie P
Chantilly Place was not only easy to work with but so enjoyable! I found my wedding dress in one stop thanks to Colleen. She is so knowledgeable and easy to work with. She made me feel comfortable and relaxed while trying on dresses. I would hi...
ghly recommend working with her!!!
Reviewed On 4/27/2018 by Deanna J
They are only open by appointment to provide a more intimate setting for you and your entourage! They had so many beautiful how’s to choose from and made everything work around my travel schedule since I live out of state.
Reviewed On 3/09/2018 by Rachel F
My experience at Chantilly was nothing short of wonderful! Colleen was a dream! She was able to adjust as my vision changed throughout the appointment and my dress is utterly unique and beautiful! It is my dream princess ball gown with a fun tw...
ist!
Reviewed On 11/18/2017 by Lauren C
Chantilly Place was my first stop and my last stop-- I tried several other stores in between and none came close to the quality or customer service that Colleen and her staff offered. Appointments were private and personalized; I felt like thei...
r top priority. After trying on many dresses at a variety of stores, I realized I wanted a simple, classic look in satin and Colleen found me the perfect dress. Would highly recommend!
Reviewed On 11/02/2017 by Amy T
I was very excited to try on wedding gowns at Chantilly Place while home for Christmas last year. My wedding was in Maine, but I live in NC. I had planned on doing the whole dress day with my bridal party just to get an IDEA of what kind of dre...
ss I really wanted... and then coming home and buying a dress in NC. But Colleen is AMAZING at what she does, and after I gave her a vague idea of my likes and dislikes, she pulled a bunch of gorgeous dresses, and I ended up falling in LOVE with the very first one!! (It's funny how that happens) We later had a complication with altering due to her seamstress having to leave the country for an emergency the very same week I came back up to MA for my fitting, but Colleen was quick to resolve the issue and offer another option. My dress was very well taken care of, and was absolutely perfect for my wedding last month. Everyone raved about it. Thank you Colleen!
Reviewed On 10/26/2017 by Suzanne C
I was beyond happy with my experience at this shop! Finding my wedding dress was enjoyable and easy with the help at chantilly place. Colleen was amazingly sweet and made the whole experience stress free! I had absolutely not worries or doubts ...
whenever I went to the shop. Very welcoming atmosphere. The alterations were also done with such care that I knew my dress was in great hands! I was recommended this bridal shop and would highly reccomend it to everyone I know! This is the only place you need to go to find the perfect dress and a perfect experience!
Reviewed On 10/09/2017 by Tara S
Amy at Chantilly Place was amazing! She opened the store early on a Sunday to accommodate my friend's son's nap schedule so all of my friends could be there with me while I tried on bridal gowns. We had our own personal appointment ...no one el...
se in the store. She let us bring champagne and take lots of pictures of me in dresses. She found the dresses I really liked (even with all the details I requested) and was so relaxed, really listening to my ideas, and welcoming. Such a fun experience at Chantilly!!!
Reviewed On 9/27/2017 by Jennifer C
Colleen and her team we great to work with! I felt so welcomed and at ease during the process during a time that can be so overwhelming. She picked out so many great dresses I had trouble choosing. I even went to another salon, had a not so gre...
at experience, and Colleen was ready to order sample dresses that I liked from there so I could try them on at Chantilly! I ended up going with one of the first dresses anyway (isn't that how it always works?). There was an emergency during the alteration process and the schedule was all jumbled. I got a little nervous but Colleen handled it with such professionalism and everything was perfect! My bridesmaids from all over the northeast also ordered their dresses through Chantilly, even though two of them didn't try the dresses on there. Super easy process, and an overall great place to work with!
Reviewed On 9/09/2017 by Courtney C
Chantilly Place is by far the best bridal shop around! Their selection of gowns is endless and the staff is wonderful! Amy and Colleen were amazing to work with. They created such a pleasant and relaxing atmosphere. Chantilly place was my first...
stop, and I found the dress of my dreams right away! Their seamstress was amazing as well and the prices were super reasonable! Not to mention their new location is gorgeous!
Reviewed On 8/21/2017 by Lauren J
Highly recommended! They gave my family and I such a fun and relaxing experience! Amy was wonderful to work with - she was super helpful and listened to everything I said I liked and didn't like and I ended up with the most perfect dress!! When...
it was time to find my mom's dress, we visited Chantilly and all the girls jumped right in to ensure she found exactly what she was looking for. THANK YOU Chantilly, for an amazing wedding dress experience.
Reviewed On 8/21/2017 by Kayla D
I highly recommend this shop! The owner, Colleen, is an absolute professional. I showed her a picture of what I had in mind and she grabbed about 5 samples for me to try. The first one I tried on was the one! And she also had it altered to give...
me the sweetheart neckline I dreamed of! It was an amazing experience from start to finish! Exactly how a bride wants to feel while picking out her wedding gown!
Reviewed On 8/21/2017 by Ashley R
Simply put, Chantilly Place is amazing! I gave Colleen a very broad idea of what I thought I might want, and the first dress she picked out for me ended up being the one! It was such a relaxed and fun atmosphere. We went back for my Bridesmaid...
s dress and Mother of the Bride dress; everyone involved had a great experience. Every time I go back into the store I know I’m going to have a great time. I would highly recommend Chantilly Place to anyone.
Reviewed On 8/21/2017 by Jenna G
I had the best experience at Chantilly Place. My dress was stunning with custom designs, my veil was custom made as well. I absolutely love this shop and the staff. Colleen worked very closely with me right up until the morning of. I walked out...
with a one of a kind dress and veil. Wonderful place I highly recommend it over any trendy Bridal warehouse.
Reviewed On 8/08/2017 by Katie V
I cannot recommend Chantilly Place enough! From the moment I stepped foot in the boutique I knew I was going to have an amazing experience whether I found my dream dress or not. Colleen and the Chantilly girls are the nicest and sweetest around...
. I showed Colleen the style I was looking for but also gave her free reign to pull dresses she thought I may like even if they differed from my original vision. Sure enough my dream dress was one she handpicked on her own for me. She was right by my side throughout the whole process providing professional recommendations that I knew I could trust regarding all of my other accessories. Thank you Colleen and Chantilly Place for helping me feel beautiful on my wedding day!
Reviewed On 8/08/2017 by Jessica S
Since wedding planning can be stressful, do yourself a favor and go to Chantilly Place for a stress-free experience. Every time I went in to Chantilly, it was so easy and fun. When it came to picking out a dress, Colleen is just amazing. She kn...
ows what will look good, listens to your wants and needs, and is honest with her expert opinion. In the same day, I found my dress, popped some champagne, and my bridesmaids found their dresses. Both mothers got their dresses at Chantilly and loved them since there are so many classy styles to choose from. The dresses and accessories are high quality and stylish. The seamstress is professional and knows exactly what is needed. I am so thankful for everyone at Chantilly who made the whole "dress process" exciting and something to look forward to!
Reviewed On 7/20/2017 by Larisa O
Chantilly Place was so great to work with. They moved locations during my process and I was a little concerned, because how do you keep track of all those dresses? They did an amazing job and there was never a need to be concerned. They were pa...
tient with me and let me go over my first appointment time. They truly understand how important this decision is for brides and want to make the experience whole and memorable. They are a bit pricey on the alterations but it was well worth the money spent for peace of mind and ease to work with.
Reviewed On 6/27/2017 by Lindsey S
Colleen was fabulous! After a bad experience earlier in the day, I walked into Chantilly Place with high hopes for a better experience. That's exactly what I got. Colleen chose dresses that fit EXACTLY what I was looking for and just kept pulli...
ng more dresses as I tried each dress on. When I thought I found THE DRESS Colleen gave me one other to try on that was similar which I was able to compare and make a final decision. She also gave me options for alterations to create a special back to fit my exact wants and needs. Once I decided I have found the dress Colleen even added accessories to give me the full picture and offered helpful feedback. I am so happy with my experience at Chantilly Place, and would recommend it to any bride! Thank you so much for turning my day around!!!!
Reviewed On 4/20/2017 by Lindsay G
Absolutely loved Chantilly Place! Such a cute little shop with a ton of dresses to choose from. When I went in, I had no clue what I wanted for a wedding gown, I had only a couple pictures of some dresses I liked. Colleen was great, she looked ...
at my pictures briefly and off she went to pull a bunch of dresses for me to start trying on. After trying on quite a few dresses, I fell in love with two (very different) dresses, and had to "sleep on it." Colleen and the girls at the shop were so easy going and accommodated around my schedule to get me back in to make a decision. I went back a week later and said "Yes to the dress!" The atmosphere at the shop is so relaxed and fun! Buying a wedding gown can be a stressful experience, but not when you are in the right hands!! Beyond thrilled with my experience and purchase at Chantilly Place!!
Response from the Vendor on 04/21/2017
We are so happy to hear you enjoyed your experience with us and we hope to see some of your wedding pictures! Please email them to [email protected]
Reviewed On 11/07/2016 by Amanda K
When I first got engaged, the idea of dress shopping filled me with both excitement and a bit of dread. The feeling of dread quickly disappeared when I stepped into Chantilly Place. I had stopped in to pick up a bridesmaid dress and had seen an...
advertisement for a sample sale. I was curious to see what the shop had to offer, but had low expectations because I am not what the fashion world would consider to be a "sample size". I was greeted with a warm welcome, big smiles, and best of all, a wide variety of dresses to choose from! The gowns I tried on were gorgeous, and the size range was impressive. The feedback I received from Colleen as I tried each dress on was honest and appreciated on my end, as I chose not to bring an entire entourage with me for this. The final dress I tried on was "the" one. We all knew it as I stepped out and looked in the mirror. From that point on it was a very smooth, enjoyable process. My bridesmaids were able to select a beautiful Bill Levkoff dress that looked incredible on everyone, and my maids of honors shined in their sequined gowns. Colleen and her staff are knowledgeable, kind, and extremely accessible and easy to communicate with. They were always happy to answer any question and work with us to solve any issues that arose. Chantilly Place is unlike any other bridal shop I have been to. It is so refreshing to see a business that embraces women of all shapes and sizes, and works to make everyone feel special and unique. With each visit to Chantilly Place I left feeling beautiful and confident, which is not the norm for most shopping experiences. ​ My Casablanca gown was the first thing I purchased for our wedding, and I am so thankful to Colleen and everyone at Chantilly Place for helping me find my dream gown. As a non-traditional bride who was planning a superhero wedding, you truly helped find the dress that made me feel beautiful and flawless. My husband commented on how much he loved my dress all night, and my guests gushed over it as well. Thank you for helping make me feel like a true princess, and for being so incredible during our planning process. I continue to recommend Chantilly Place to all future brides I meet!
Reviewed On 10/25/2016 by Ashley B
Colleen and her staff at Chantilly Place made my wedding dress shopping experience fun and stress free. Colleen’s sense of humor and honesty was refreshing. Colleen helped me find my perfect wedding dress and even helped me visualize customizat...
ions that I wanted. I never thought I would say this but picking my wedding dress was one of the easiest parts of planning our wedding. The attention to detail and patience of Colleen and her staff helped to make dress shopping fun and comfortable. I LOVED my Essence of Australia wedding dress, it was absolutely perfect! Colleen also helped with my 8 bridesmaids Bill Levkoff dresses, all the same color but each girl picked a style they loved the most! Colleen then helped my mom find her dress and ensured that the color was just right. Colleen made each of my experiences in her shop fun and exciting. THANK YOU Colleen and your staff for making sure me and my ladies all looked perfect on my wedding day!
Reviewed On 10/24/2016 by Elizabeth D
Colleen and her team at Chantilly Place made dress shopping and alterations easy. This was the only dress shop I visited. I tried on about 15-20 dresses and came back to the same Stella York fit & flare style three times during the same appoi...
ntment before deciding on that particular gown. Our visits were always short and sweet, and I appreciate the attention to detail. Thank you!!
Reviewed On 10/19/2016 by Erin S
I had an non-traditional approach to wedding dress shopping, and Chantilly Place helped bring what I had in mind to life! I knew I wanted something simple - no frills, not too much bling - and was advised to search for bridesmaid dresses in ivo...
ry. I went to Chantilly Place after inquiring if they had a few styles I found online, and they were immediately so helpful. They assisted me in envisioning the style I wanted (keep in mind when I first tried on dresses they were all different sizes and colors, being bridesmaid dresses). Once I picked one out and ordered it in ivory they also advised on small but effective ways to dress it up (adding a belt, picking out jewelry, etc.). The staff there were friendly throughout the whole process, and going there is a great way to support small business if that is important to you. Even if it's not you should still go! Highly recommend.
Reviewed On 9/14/2016 by Melissa M
I have had two experiences here, first as a bridesmaid and then as a bride! The bridesmaid dress experience was very pleasant -- we were the only group in the salon and so had free reign to pull dresses by the bride's chosen designer and try th...
em on. Our attendant was great, didn't seem overwhelmed by 4 excited bridesmaids, and offered her tasteful opinion when we needed it. I live out of state, so I did not have alterations done there, but everyone who did seemed satisfied. As a bride, my experience was even better. This was the first salon I went to, and it was so comforting and low-key, exactly what I wanted. The dressing area has a skylight that floods the room with beautiful natural light and huge mirrors so you can see everything from all sides. (None of that direct-overhead show-all-your-lumps fluorescent nonsense!) Colleen pulled dresses in various silhouettes to help me narrow it down, and she and her assistant offered helpful, positive advice and comments. I felt so comfortable and confident, which isn't always the case when you are just a bit too big for sample sizes. We finally got it down to one dress, but I was unsure, so we left and continued on the search. I ended up finding my dress elsewhere, but I cannot say enough positive things about Chantilly Place. I absolutely recommend them!
Reviewed On 6/07/2016 by Kat N
I LOVED my wedding dress and Colleen and team were so helpful all along the way! Right at the start, Colleen picked out a few dresses based on the pictures I showed her. The third dress was the one! They performed all alterations including bust...
le and adding cups. Chantilly's really went above and beyond with my veil. I wanted to wear my mom's veil and they were able to clean it and put it on a comb instead of the hat. Highly recommend!!! Ylook.
Reviewed On 4/16/2016 by Kara M
I can’t say enough about Colleen and her team. When you walk into the shop it’s cute, organized, and totally not overwhelming. I went in with a clear idea for my wedding dress – clean, simple, comfortable – and ended up leaving with a not whi...
te, fitted, extended train head turner. And I LOVED it. I was glad Colleen and her team were inviting enough for me to trust them, and I was so happy I tried on dresses outside of what my comfort zone was. I looked great and felt great on my wedding day. The boutique was super accommodating for my mom and bridesmaids as well. My mom got an off the rack dress during a sale and it was a steal. She and I both got our alterations through Chantilly as well, and everything came out great. My bridesmaids loved coming in to see my dress, and Colleen and her group let us hang out, sip champs, and gossip. We had a great time every time we went into Chantilly, and I will definitely work with them again if I am in other weddings or need a more formal dress as a guest. Thanks again Colleen, xo!
Reviewed On 11/22/2015 by Meridith M
They open by appointment only on a Sunday so you have the whole place to yourself. They were very laid back and helpful! It was such a relaxed atmosphere, we had fun shopping and will be back in January for the new collection!
Reviewed On 9/29/2014 by Holly R
I used Chantilly Place to buy my bridal gown, my mother and mother in law's gowns, and for alterations to my bridesmaid's dresses. I chose Chantilly Place because they were the only place in the area who had the Maggie Sottero dress I had been...
interested in (and ended up buying!) Colleen was fantastic and so accommodating. She made me feel at home in her shop and gave her feedback on the dresses I tried on. Anytime I wanted to try on my dress or had a question, Colleen was so great! She even dressed my mother and mother-in-law who both looked beautiful! Colleen was also great about helping with an issue I had with another bridal shop who I got my bridesmaids' dresses from. She was always available to listen and give advice! The only issue I have with this shop was with the alterations. My mother's hem was merely tacked together with fabric glue and fell apart at the wedding. My sister-in-law's dress also tore at the hemline as well. I wouldn't suggest the alterations be done here for that fact, but otherwise the dresses are beautiful and service was wonderful.
Reviewed On 6/06/2014 by Rebecca G
Cute little place that has a pretty good selection of dresses. Found the Mother of the Bride dress here on sale. The quality of the dress was very nice and the sales people were friendly. We didn't have an appointment so we just browsed on o...
ur own and found the perfect dress!
Reviewed On 3/06/2014 by Carol J
Service was great initially. After the dress came in the service was changed a little bit and they seemed a little irritated with my alteration requests (which i was still paying for).
Reviewed On 10/07/2013 by Rachel M
I tried on my desk and knew it was the one. Colleen and her staff were excellent and over the top with makingthe experience a wonderful one. I didnt have my dress tailored there so I cant comment on that but the process of having everything in ...
on time was exceptional, including all of my bridesmaids dresses as well. I would highly recommend making an appointment to see Colleen and her team. It was overwhelming at first with the amount of dresses they have but once they get to know you a bit, they picked out some beautiful gowns.
Reviewed On 7/17/2013 by Nicole H
I first went to Chantilly Place when it was in Lowell, MA. It was the only boutique that was open on a Sunday and that was the only day my mother could accompany me to dress shopping. I didn't expect to find my dress here, but I did! I got a...
beautiful Maggie Sottero dress. It was originally an asymmetrical dress, but Chantilly Place custom ordered me another strap to the dress. The seamstress here is absolutely amazing! She worked wonders adding the strap to my dress and also taking my dress in over 2 sizes when I lost a lot of weight after ordering the dress originally. After I ordered my dress, Chantilly Place moved locations to Chelmsford, MA, and when this happened I was very stressed and nervous about my dress being delivered to the right place. I called and e-mail the shop numerous times and got no response on multiple occasions. Once, I went in for my fitting appt (and had confirmation of the date and time in my e-mail from the owner), and they said that my appt was the prior week but that they would "fit me in anyways." I sat there for at least 20 minutes waiting for them to bring me back for my dress fitting and the owner was rude to me. Although I was very happy with my dress, I was not happy with the service here. They treat you like you should be privileged that they are working with you and making time for you (when it really should be the other way around if you ask me!) I absolutely recommend the seamstress here, however, I can't say the same for the boutique itself.
Reviewed On 11/08/2012 by Melinda F
Got my Bridal Gown and My mother got her MOB gown and we were both very happy with our Gowns. Getting my Dress perserved there now Too!!
Reviewed On 9/27/2012 by Beth O
Chantilly was I believe the 3 dress place that I went to. There were many on hand. The dress that I really like had jewels on it that I hated. They told me that I could order it without so that is what I did. Once it came in (which was earl...
y) I was able to customize the way that I wanted. It came out awesome. There was one time I came in the the top was mis matching a bit in size, but by the next appointment it was fixed. They stayed with you the whole time while you were trying things on which makes you feel a lot better. I haven't stopped getting compliments about my dress. I would reccomend this place to local people, it is kind of hard to get to if you live in the city!
Reviewed On 8/01/2012 by Lindsey O
I couldn't be happier with my experience with Chantilly Place. I always felt comfortable and everyone is so helpful! I absolutely loved my dress and vail... My bridesmaids dresses and my mothers dress were all purchased there too!! Everyone h...
ad great things to say!! Thanks Colleen!!
Reviewed On 7/02/2012 by Moira D
Chantilly was great! They actually pulled my dress fore that ended up being my pick! They listened to my ideas then made a great choice! Couldn't ask for anything better!
Reviewed On 2/12/2012 by Kristyn K
Overall, my experience was good at Chantilly. I absolutely loved my dress and received so many compliments. The seamstress, however, was terrible. She did a bad job on my bustle. My train was very heavy, and after the wedding I learned that...
I should have had the bustle tied up under the dress, as opposed to 3 small buttons on the outside of the dress. After about 30 minutes of dancing, the dress ripped because the buttons could not hold the train. I spent a total of 45 minutes of my wedding with different guests trying to sew my dress back up. Not ideal! After the wedding, I called Chantilly and asked to speak to the owner about this because I had to dance holding my dress up all night at my wedding. Despite making two calls to them after coming home from my honeymoon, they never called me back or addressed the issue. Also, the panel in the back of my corset dress was supposed to be completely redone after my first fitting. It was not done after the first or second fitting, and the seamstress lied, telling me it had been done. One of the owners had to talk to her and by the time of my final fitting, it was finally fixed. Finally, my mother's dress had some work done to it and there was a lot of detailed lace at the bust. The seamstress removed the lace and never put it back on one side, which was noticed too late as the dress was picked up the day before the wedding. Luckily my mom had a little jacket to wear over her dress for photos, but the seamstress never fixed the dress properly. Nor did she give my mother any of the extra fabric that had been removed from the dress, which she should have done. Again, when my mom called the shop after the wedding to talk about this, they never called her back, nor addressed the problem properly. If you like the dress at Chantilly, buy it, but go somewhere else for your alterations.
Reviewed On 10/20/2011 by LAURIE C
I recommend everyone I come in contact with who just got engaged to go to Chantilly Place. Their selection is amazing and their service is out of this world.
Reviewed On 9/27/2011 by Becki D
I have mixed feelings about Chantilly Place. My dress was absolutely gorgeous, unique, and romantic, and I am so happy they carried it. I have Maggie Sottero more to thank for designing the amazing dress though, than the store. At my first appo...
intment, I had to wait for quite a while after my scheduled time before anyone helped me, which I thought was rude. To be fair, there are really only two girls working here all the time (not including the seamstresses), so they both work really hard and often have to help many people at once. Having an appointment is not usually a guarantee of having one-on-one time with someone. After I tried on my first dress that my mom picked out, they brought me other dresses that they thought would look good on my body type and they were all beautiful and made my decision tough. In the end I went with the first dress, but they do know how to pick the right dresses for your shape. I am a size 16, full-figured girl, and many of the samples almost fit me, which was nice to be able to get a good feel for what it would really look like. They were also all very flattering. Even though they are in Lowell (not the nicest of cities,) they have many gorgeous gowns and nice designers. I did not expect to find my wedding gown here on my first day of looking and I did. They accidentally marked my dress with a tag that had a lower price than it was, and tried to charge us the real/ higher price, but my mom fought it and won. It was their mistake after all, and they should have honored the price they were advertising. It turned out that my dress had the option of purchasing a matching hair piece, made of the same fabric and flowers as my dress. This option was not presented to me by the store, but rather it was something I found out through my own research of accessories to go with the dress. I am so glad I found this out on my own, as I ordered it and it turned out to be perfect. Their service really varied. Sometimes they were helpful, and sometimes they weren’t. When I came in to try veils on, for example, they acted like I was bothering them. Then there was a whole fiasco with my veil where they told me it would take 4-6 weeks for it to be ready, and when I called after that time frame to check on it, they said it hadn’t been made or ordered yet. Then suddenly they had one ready for me, but it was the wrong color; it was white when my dress was light gold/ champagne. At first they tried to convince me the white veil went well with my dress, saying they were afraid to go darker for fear it might look too yellow. Luckily, they corrected the mistake after I told them I didn’t want my veil to be white, and they dyed the veil to match the dress. Once they corrected it, it matched my dress perfectly. One of the good things about Chantilly is that they actually do order you the right size. I have had experiences with other dress shops where they try to order bigger sizes just to make money off alterations. My dress fit perfectly when it came in and it just needed a hem and a little tightening around the chest. Their prices for alterations were reasonable and comparable to other wedding gown alterations, and the seamstress did a great job with the adjustments and the bustle. There was one thing that caused me unnecessary stress the week of the wedding. My hair piece was "lost" but then they found it. Overall, Chantilly Place is a store with a nice selection of wedding gowns at reasonable prices, and inconsistent service.
Reviewed On 9/17/2011 by Alice B
I agonized over the dress decision, but the staff at Chantilly made it easy. I got a great dress, at a reasonable price, and the alterations worked the first time. I also got my prom dress at Chantilly, and they were great then too. They are ri...
ght in the middle of Lowell, so parking isn't always easy. This store lets you take pictures, to help you remember (not all places would do that)
Reviewed On 2/23/2011 by Linda W
AJ was great to work with in designing the dress I wanted. The semstress was great to deal with and my dress was perfect. My only comment I have is that the other staff was not helpful at all, "snobbish" at times.
Reviewed On 5/25/2010 by Jennifer B
They have a lot of Maggie dresses at Chantilly Place, which was nice. I brought in a lot of pictures from Maggie's website and they had almost all of the dresses that I wanted to try. I ended up loving one of the dresses and bought it in Ivor...
y. Here was my first mistake. I thought about ordering it in White but was talked into ordering it in Ivory because I was told it looked better on me and that the dress looked better in ivory. I still wish I went with white to this day. Once the dress arrived, it ended up taking 4 trips to get the bustle right because they kept messing it up. The first time I tried on the bustle I was in tears because it looked so bad. The thing I discovered during the alteration process was that if you were getting a dress custom made, they will give you the best possible service. If you're just buying a dress and having it altered, you get average service. My sister had her prom dress custom made here several years prior and had a fantastic experience. They were so attentive to her and took such great care of her dress whereas I felt like I was just a number and they really didn't care. In the end, the dress turned out OK, it was priced fairly reasonable compared to other places I checked, but it wasn't the most pleasant experience.
Reviewed On 5/10/2010 by Teresa L
the designer if the Salon AJ was able to change the dress a little to make it feel more like it was customized just for me.
Reviewed On 5/10/2010 by Tracy R
They are great to work with. I told them what designer I was interested in and even though they didn't have a lot of her dresses in stock I described the dress I had seen elsewhere and she found it in her catalog and I ordered it without tryin...
g it on.
Reviewed On 5/10/2010 by Tracy F
Reviewed On 5/10/2010 by Meghan M
My consultant, Filumena, was able to size me up and tell me exactly which looks would look good on me and which would not. She was absolutely right. Everyone at Chantilly place was friendly and helpful.
Reviewed On 10/30/2008 by Tina W
Excellent selection and superb assistance!
Reviewed On 9/21/2008 by Michelle C
;Very busy poor customer service made the wrong dress for me and did not accomadate
Response from the Vendor on 04/21/2017
Can we please have the review removed? There has been a new owner at the shop since 2009 and this was a previous owner, previous staff, and previous location.

Contact Info for Chantilly Place

73 Princeton Street Unit 7, North Chelmsford, MA
(978) 446-0700

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