Country Coach Charter pulled the old bait-and-switch on me, pocketed my deposit, and refused to refund me the money back when I received the invoice (months before the date of service) with services we did not agree on.
Several months before ...my wedding, I requested a coach bus with air conditioning that seats 50. Darcy immediately responded and asked me to fill out a form on her website and submit the deposit, and she would immediately send over the invoice. Wanting to lock down transportation, I foolishly did so as I thought this was a honest, business relationship.
When I finally received the invoice, it was for a a shuttle bus that doesn't even seat 50, with no air conditioning in the middle of summer (the shuttle bus wasn't even pictured on their website or facebook page). When I respectfully emailed back immediately saying that this is not what we agreed on, and if I could receive my deposit back, Darcy did not respond for months, after repeated calls and emails. My CC company would not refund me the money either due to filling out the form on her website first (which was my mistake).
I am very disappointed that CC of Maine would conduct business in this manner, and am personally insulted that they wouldn't even return my phone calls or emails, even as I was being respectful. I hope that people will learn from my experience.