Crowne Plaza Cleveland South - Independence

I first want to start off by thanking Stephanie for all her had work and for making my vision a reality!! She was always so attentive and emailed me back so quickly- I appreciated that so much! When I walked into the Skyline Ballroom and saw how the room was transformed I was... Read More absolutely blown away!! Seriously Stephanie I cant thank you enough!! We had so many compliments on the food throughout the night, some people even said that was the BEST chicken they have ever had! Our bartender was so friendly, and our guests loved her!! It was so nice having a patio connected to the room- so you could easily go out and get fresh air and not miss anything! We even had a view of the Cleveland Skyline, which the guests loved! We had a block of rooms and a lot of our guests stayed the night, the rooms are very spacious, and the beds were so comfortable! There are so many choices for reception venues, but I'm so thankful we choose the Crowne Plaza!! It was the best night of my life, and if I had to do it all over again, I would not change a thing!! Thanks again to the Crowne Plaza Staff and Stephanie for all your hard work, we are forever grateful!

I got married at this hotel a few weeks ago and it was everything I wanted and more! When I first started looking at venues with my mom and we were mostly considering hotels for convenience, I wasn't sure if I was going to be able to have the "Pinterest" wedding every millennial... Read More dreams of. However, I was blown away at how we were able to have a classy, beautiful, high-end affair! Stephanie is a dream to work with and everything came out wonderfully!! My family is mostly from out of town, so it was great to take advantage of it's central location to the airport and also the amenities of the Cleveland area. The Crowne Plaza Independence really gives you a lot of bang for your buck and was by far the best price in the area!! Additionally, since I had to do all the planning (again...my family was out of town!) it was wonderful to have a day of coordinator in Stephanie who was so helpful during the planning process leading up to the wedding and making sure all my little projects got done on the day of the wedding so I didn't have to worry!! She also coordinated with my vendors which was a huge relief. We got hitched without a hitch, thanks to the hard work of Stephanie, the amazing food from Chef, and all the amenities and staff at the Crowne Plaza Independence!! We highly recommend this venue to future couples!!

I can not say enough good things about Stephanie and the rest of the staff at the Crowne Plaza in Independence. We really liked the location, the easy accessibility of the venue, the large parking lot close to the ballrooms, and the fact that having the reception at the hotel... Read More makes it easy for guests that want to stay so you don’t have to worry about hotel shuttles or people driving after drinking. We started planning our wedding reception with them in the Skyline Ballroom around a year before the event. We had just short of 150 guests which maximized this room for an intimate feel. Throughout the entire process, Stephanie was more than helpful and accommodating to us as we planned our Christmas themed winter wedding reception. She would check in periodically to see if we had any questions on our minds and when we would email or call, she was prompt in getting is a response. We received several perks from the hotel for planning the event in the winter which I would recommend anyone take advantage of. In addition, the various wedding reception packages were a great value compared to a lot of the other venues we looked at prior to booking with the Crowne Plaza and I never felt that I was nickeled and dimed. Everything was discussed upfront and very reasonable. They also allowed us a great deal of flexibility in decorating the room (including helping extensively with the set up and tear down) how we envisioned it as well as bring in our own snacks and late night food which saved us money. The food was delicious and we were able to try everything at a tasting ahead of the event. We had crab cakes and bacon wrapped dates as appetizers as well as the steak and stuffed chicken breast as our entrees. The food received really good reviews from our guests. The entire wait staff was very professional and as soon as the cake was cut and the first dances were over, the staff immediately came out to serve everyone at once for all tables. The guests really appreciated that no one had to wait on their food. We had two bars for our receptions and the bar tenders were able to make any drink that was requested and serve guests quickly which kept the waiting down at the bar. The Skyline ballroom itself is a unique room with plenty of room for a large dance floor with no bad views of the head table. We really liked the gold striped wallpaper, chandeliers, and windows in the room from which you can see the skyline of downtown Cleveland. It all lent itself to be a very classy ballroom. I would recommend this venue to anyone looking to have a wedding reception in the Cleveland area.

Stephanie and her partners did an AMAZING job making our wedding the best ever!! EXTREMELY easy to work with and very attentive to our needs throughout the process and the day of. My wife and I couldn't be more happy with the service, food and setup of our room. If I could... Read More give them 10 stars, I would!!

We had the best day ever! Stephanie and her team were there from start to finish answering all of our questions, setting up our place cards and favors and making sure everything was exactly how we enviosioned. We were worried since we had a smaller reception (80 people) that... Read More we wouldn't be given that much attention, but every detail was taken care of with careful attention. The food was fantastic and our guests had such a great time! Truly the best day ever!

The Crowne Plaza was absolutely the right choice, I really can't recommend it enough!! The pricing was totally straight forward and there are numerous packages to select from. The accommodations were great for all of our out of town guests (and we had a lot!). Stephanie and her... Read More team made the planning so easy and were always available to help and answer questions. It was so well organized during the planning and the day of. They day of the wedding, the Crowne set up all of our decorations exactly as we asked, making the day so easy and stress free. When we walked into the Crowne Stephanie was waiting and ready to make sure we had everything we needed and everything was exactly as we had planned. The staff took great care of all of our guests all night. The Crowne made our special day absolutely everything we had wished it would be!!

Our wedding reception was all that we hoped it would be and more! Stephanie and her team were there from start to finish. The food,setup, service... can't say enough! Everything was Great!

Great venue! The staff was very attentive the day of. Stephanie was great to work with leading up to the event - kept in contact and was very responsive. The food was delicious and we received many compliments.

My husband and I were married in June 2016. We chose the Crowne Plaza Cleveland South based on word-of-mouth from a friend that had booked a baby shower with the hotel. We began to plan our wedding about 10 months in advance. We attended one of the wedding open houses and... Read More felt very welcomed. Jessica Bulone was the first Wedding Coordinator we worked with. She was exceptionally helpful in making suggestions and answering questions. We never felt pressured to make a deposit or to make a decision on a detail until we were fully comfortable doing so. Jessica went on leave part way through the process and we began to work with Stephanie Irelan, Director of Catering. We got the sense she was as excited for our wedding day than we were. She easily visualized our intent of a simple, classically-styled look to our reception. She quickly pulled linen samples and accents that would help the vision come alive. We chose to book the Skyline Ballroom. We chose the smaller ballroom because of the view of the Cleveland skyline in the background when on the private patio, especially since our ceremony was at Trinity Episcopal Cathedral. It is also an elegant and intimate space for smaller receptions and kept us within the budgeted limit of guests we could afford to invite. Our guests are still complimenting the menu. Crudités, a selection of cheeses and charcuterie greeted our guests as they entered the ballroom. Wait staff passed Caprese skewers, stuffed mushrooms, and mini crab cakes. A plate of the passed h'ordeouerves was awaiting us at our sweetheart table after we entered the reception and cut our wedding cake. We recommend the Platinum Package as the entrées offer the best selection for guests. We selected the petite fillet paired with either sautéed chicken or roasted salmon. The vegetarian option of roasted vegetables in puff pastry was well-received. We never felt so cared for by a wait staff. The smiles that greeted us were so big it gave us the feeling that the servers, bartender, and banquet managers fought one another to work our reception. They really helped to make our family and friends feel comfortable and relaxed and we felt as though there wasn't anything to worry about. Stephanie was also very helpful in making sure our personal touches were present in the ballroom. A few days before, we were invited to deliver wedding favors and any other items that would help make the event memorable. We highly recommend the Crowne Plaza Cleveland, South for your wedding reception. We'd love to find another event to have hosted by Stephanie and her team.

Our wedding was perfect! At the crowne plaza. Stephanie and the entire staff were a class act! Thank you for the great wedding day memories!

Jessica first began working with us, but then was blessed to have another child, and unable to return. My fiance and I were a bit nervous to have a new coordinator, but Stephanie put our minds and hearts at ease! Stephanie met with us multiple times, answer countless emails,... Read More and was there right beside us through our grand entrance. Her team was AMAZING! Not only did they help set up the MANY decorations my in-laws and I brought it, but they also added their decorative touches to make it bigger and better than we could have ever imagined! The food and drinks were delicious especially after a very busy day! The atmosphere was made so special by the table set-up along with the dinner plates cleared off. A wedding is such a memorable and expensive day, but it was ALL well worth it by having a PERFECT ending evening to begin a lifetime together with my husband!

The food here was very good and the banquet room looked beautiful!

Absolutely amazing. From the food to the staff, everything was exceptional.

May 28, 2016 Let me start off by saying I couldn't of had a better venue. Not only the venue our experience working with Stephanie was phenomenal. Stephanie went above and beyond to meet our expectations, she was always there for my phone calls, my personal complaints or any... Read More issues that occurred during this hectic process of putting a wedding together. She is very patient and extremely helpful. It is hard to find good workers that whole heartily enjoy their job and are there to help.... Phyllis the waitress such a wonderful lady and pleasure to have her be a part of our wedding day. She is someone you don't forget. Many many compliments from family members, of her great service and friendly personality.. If I could have I would've hired 14 Phylliss to accommodate all 14 tables. 😀 John Not sure of his title but he was the gentleman that watched over everything that was being taken care of during the reception . There were some complaints about that temperature being too hot in the room , but John was there to help and to take care of anything that needed to be done, thank you again.. The food was fabulous ......We had the beef and salmon , The portions are great they're more than enough everybody was pleased and raved about the food, Absolutely outstanding ... Delicious . The appetizers we chose were bacon wrapped dates and Tuscan ratatouille tarts , Excellent choice .... These appetizers were amazing . Unfortunately we didn't even get to taste the other appetizers which we chose fresh vegetables served with hummus gourmet crackers and cheese. It was taken from table too early ... Other then the two minor issues such as the heat and the appetizers being taken too soon this place was overall five-star, I would recommend this venue to anybody and everybody . It's always a extra plus when you have staff such as Stephanie, Phyllis and John . I am sure many more that I could have added to this list ... but these are the few that stood out and made our Wedding reception memorable . Once again thank you Crowne Plaza Independence Cleveland South.. Sincerely, Stacie

Incredibly Perfect Venue!

Crowne Plaza was the first & ONLY place I looked at for my venue. I had other options in mind, but while meeting with Jessica I knew that I wouldn't have to look elsewhere. She answered all of my questions & provided me with any information I may need. My husband and I live... Read More in Toledo & she was in constant communication with me at all times, so I never felt as though I had to rush back to Cleveland to make sure everything was going okay. I only had a few ideas in mind & Jessica took those & made them amazing & perfect. From the initial food tasting, to the constant communication, and let's not forget the INCREDIBLE staff, my wedding was absolutely perfect. The venue itself may look like it's on the upper end of one's budget, but you don't have to go to outside vendors for many of the extras you may want. Jessica was so patient with me as we tried to decide on sashes & tablecloths (who knew it would be that big of a deal!) & she even sent me pictures of options I could do to make it easier. I had more compliments on the food than anything else - the head chef is great, and he even came out to meet the families at the tasting so everyone could get to know him. We also opted for a late night nacho bar and my guests were amazed at how much the venue offered. They not only allowed me to have the perfect wedding day, but a wonderful day for my guests as well. We also had a bit of a rowdy guest during the reception that Jessica & her staff took control of & barely anyone noticed. To me, that's worth all the money in the world. The way they set up the venue was absolutely amazing, and everything was done perfectly. The staff were incredibly attentive during the reception & were the kindest people as well. At the end of the night, the staff cleaned up EVERYTHING & brought it up to our room to sort through. I wasn't running around at all trying to get everything together which made it incredibly stress free. I would recommend The Crowne Plaza & Jessica & her staff to any bride-to-be. You may end up spending a little more than in your budget, but to have a staff that wants to ensure your day is PERFECT & comes through with it is totally worth it!

The Crowne Adapts to Any Type of Wedding

Our experience at the Crowne was equally surprising and reassuring. The staff, especially our point of contact, Jessica, provided us with support and solutions throughout the process. Our wedding planning period was less than six months, and while we felt the stress of... Read More planning so much in a short period of time, the Crowne Plaza took a tremendous amount of stress off our plate. The role Jessica and the staff took in planning our wedding helped guide us throughout the entire process. As I’m sure most couples are, we were overwhelmed by the many facets of making a wedding and reception happen. Jessica was skilled at helping us navigate different obstacles while giving us advice on how to sidestep common snags. Her expertise and experience not only saved us many headaches but also helped us create a wedding and reception that friends and family told us over the holidays, “That was a really cool wedding.” One of the defining characteristics of our experience was the flexibility Jessica and the staff provided. We had an atypical event: we had a cocktail hour precede a short ceremony in the Skyline Ballroom before eating dinner and enjoying awkward but enthusiastic dancing. While our format was uncommon, Jessica skillfully adapted their package to our format. At no point did it feel like we had to fit a square peg into a round hole, potentially creating a problem. She helped us navigate food allergies, smooth out tricky transitions between parts of the evening, and provide solutions to a myriad of small yet significant issues. Jessica constantly adapted what the Crowne could provide to our ideas, yet her resourcefulness is only surpassed by her optimism. Looking back, the Crowne exceeded our expectations. We looked at several different locations before deciding on the Crowne. We looked at several trendy restaurants and venues around Cleveland because we didn’t feel we could find a venue that could be unique and flexible. The Crowne created both AND provided the convenience of being a hotel where all of our guests stayed. Our guests’ convenience was very important to us, and the Crowne made it convenient for everyone. I strongly encourage anyone to talk to Jessica at the Crowne about the possibility of creating the unique wedding. I’d be surprised if they couldn’t create a solution you would embrace.

Best venue for the best day of my life

Crowne Plaza in Independence was the perfect place for our reception. It is so nice to have your reception at a hotel so your guests have the option to spend the night and not worry about driving home and they can have more fun. Jessica, the wedding planner, was awesome she... Read More walked us through step by step to make sure everything was ready for our special day. And the ballroom was absolutely gorgeous! I was amazed when I walked in before the reception started to see it set up even better than I could've imagined. The cocktail area was perfect as well since guests could be inside by the food or outside in the courtyard. If you choose the crowne plaza you will not be disappointed!

They are fabulous to work with, especially Jessica, their Wedding Coordinator. They were so accommodating and flexible, we couldn't have asked for more. It made everything stress-free and allowed us to have the best night of our lives! The food was amazing, the staff was so... Read More courteous and professional, and we were so glad we went with a hotel for the ease of our traveling guests. Worth every penny and thensome!!

Stress Free!

Simply amazing. I was super busy planning my wedding in medical school and I was out of state, yet working with this venue made my wedding planning very easy and stress free!!! Jessica, the wedding specialist at the venue is super nice and very helpful. She made sure... Read More everything was set up the way I wanted. She was very responsive in replying back to my emails or voicemails. I would highly recommend this venue for any event!

Excellent Service!

The Crowne Plaza in Independence, Ohio provided excellent service for my wedding and reception. The staff was phenomenal; everyone was extremely helpful every step of the way! Jessica, their Catering Sales Manager is excellent, she is very genuine and helpful. I highly... Read More recommend using their services!

Jessica and her team were amazing from the beginning, but especially those last few days with all the minor details, decorating the room and last-minute changes. They took care of everything and we walked into our room during cocktail hour and it looked amazing! We were able to... Read More celebrate the entire evening without one issue arising; I believe the first time I had to speak to any staff was at 11pm when we asked to keep the bar open an additional hour. The Skyline room is wonderful with the attached patio- there was plenty of room for about 20 -30 people to hang out there throughout the evening, and for the kids to do sparklers, which they accommodated. They also hung up white lights on the bushes that we provided, which added to the ambiance. The food was great and came out very fast- I would definitely recommend the beef. The chef even changed the sauce to our preferences. We had 148 in the room and never seemed crowded. I do wish the bar next door was open late for our guests after the wedding, but they did allow us to stay on the patio even after the wedding as some of our guests were not ready to end the night. :)

Amazing service & no hidden costs.

Jessica and her team were amazing from the beginning, but especially those last few days with all the minor details, decorating the room and last-minute changes. They took care of everything and we walked into our room during cocktail hour and it looked amazing! We were able to... Read More celebrate the entire evening without one issue arising; I believe the first time I had to speak to any staff was at 11pm when we asked to keep the bar open an additional hour. The Skyline room is wonderful with the attached patio- there was plenty of room for about 20 -30 people to hang out there throughout the evening, and for the kids to do sparklers, which they accommodated. They also hung up white lights on the bushes that we provided, which added to the ambiance. The food was great and came out very fast- I would definitely recommend the beef. The chef even changed the sauce to our preferences. We had 148 in the room and never seemed crowded. I do wish the bar next door was open late for our guests after the wedding, but they did allow us to stay on the patio even after the wedding as some of our guests were not ready to end the night. :)

Crowne Plaza Wedding Review

From start to finish everything was fantastic. Jessica and her staff provided an exceptional experience.

Wedding

The price is always a little scary but for what we were looking for they had the best price comparably in my area. Make sure you book way ahead of time if you want a certain date though because they book up real fast. They assisted me with every aspect of the reception and... Read More were very accommodating to all of our needs for the wedding. They have a person there specifically to help you with your wedding which is very nice. Definitely would recommend them.

Beautiful Reception

I loved my reception at the Crowne Plaza! The Skyline room and patio were perfect for our 135 guests. The outdoor patio and bar was especially wonderful. The whole staff was great to work with, but Jessica was so helpful in coordinating all of the details with me! I received a... Read More lot of positive comments on the food, atmosphere, etc. Everything turned out great and ran so smoothly. Thank you, Jessica and Crowne Plaza!!