Crowne Plaza Cleveland South - Independence

ffortlessly. The food was great, nothing but great compliments from my guests from service to the cleanliness of the venue. I highly recommend this venue for any event.

the food was and how courteous the staff was, including those who were staying at the hotel. If you're looking for a venue that will take great care of you and your guests and make sure your day is special, go see Stephanie and her team at the Crowne Plaza in Independence.

how the room was transformed I was absolutely blown away!! Seriously Stephanie I cant thank you enough!! We had so many compliments on the food throughout the night, some people even said that was the BEST chicken they have ever had! Our bartender was so friendly, and our guests loved her!! It was so nice having a patio connected to the room- so you could easily go out and get fresh air and not miss anything! We even had a view of the Cleveland Skyline, which the guests loved! We had a block of rooms and a lot of our guests stayed the night, the rooms are very spacious, and the beds were so comfortable! There are so many choices for reception venues, but I'm so thankful we choose the Crowne Plaza!! It was the best night of my life, and if I had to do it all over again, I would not change a thing!! Thanks again to the Crowne Plaza Staff and Stephanie for all your hard work, we are forever grateful!

Pinterest" wedding every millennial dreams of. However, I was blown away at how we were able to have a classy, beautiful, high-end affair! Stephanie is a dream to work with and everything came out wonderfully!! My family is mostly from out of town, so it was great to take advantage of it's central location to the airport and also the amenities of the Cleveland area. The Crowne Plaza Independence really gives you a lot of bang for your buck and was by far the best price in the area!! Additionally, since I had to do all the planning (again...my family was out of town!) it was wonderful to have a day of coordinator in Stephanie who was so helpful during the planning process leading up to the wedding and making sure all my little projects got done on the day of the wedding so I didn't have to worry!! She also coordinated with my vendors which was a huge relief. We got hitched without a hitch, thanks to the hard work of Stephanie, the amazing food from Chef, and all the amenities and staff at the Crowne Plaza Independence!! We highly recommend this venue to future couples!!

having the reception at the hotel makes it easy for guests that want to stay so you don’t have to worry about hotel shuttles or people driving after drinking. We started planning our wedding reception with them in the Skyline Ballroom around a year before the event. We had just short of 150 guests which maximized this room for an intimate feel. Throughout the entire process, Stephanie was more than helpful and accommodating to us as we planned our Christmas themed winter wedding reception. She would check in periodically to see if we had any questions on our minds and when we would email or call, she was prompt in getting is a response. We received several perks from the hotel for planning the event in the winter which I would recommend anyone take advantage of. In addition, the various wedding reception packages were a great value compared to a lot of the other venues we looked at prior to booking with the Crowne Plaza and I never felt that I was nickeled and dimed. Everything was discussed upfront and very reasonable. They also allowed us a great deal of flexibility in decorating the room (including helping extensively with the set up and tear down) how we envisioned it as well as bring in our own snacks and late night food which saved us money. The food was delicious and we were able to try everything at a tasting ahead of the event. We had crab cakes and bacon wrapped dates as appetizers as well as the steak and stuffed chicken breast as our entrees. The food received really good reviews from our guests. The entire wait staff was very professional and as soon as the cake was cut and the first dances were over, the staff immediately came out to serve everyone at once for all tables. The guests really appreciated that no one had to wait on their food. We had two bars for our receptions and the bar tenders were able to make any drink that was requested and serve guests quickly which kept the waiting down at the bar. The Skyline ballroom itself is a unique room with plenty of room for a large dance floor with no bad views of the head table. We really liked the gold striped wallpaper, chandeliers, and windows in the room from which you can see the skyline of downtown Cleveland. It all lent itself to be a very classy ballroom. I would recommend this venue to anyone looking to have a wedding reception in the Cleveland area.

d setup of our room. If I could give them 10 stars, I would!!

maller reception (80 people) that we wouldn't be given that much attention, but every detail was taken care of with careful attention. The food was fantastic and our guests had such a great time! Truly the best day ever!

we had a lot!). Stephanie and her team made the planning so easy and were always available to help and answer questions. It was so well organized during the planning and the day of. They day of the wedding, the Crowne set up all of our decorations exactly as we asked, making the day so easy and stress free. When we walked into the Crowne Stephanie was waiting and ready to make sure we had everything we needed and everything was exactly as we had planned. The staff took great care of all of our guests all night. The Crowne made our special day absolutely everything we had wished it would be!!

of the wedding open houses and felt very welcomed. Jessica Bulone was the first Wedding Coordinator we worked with. She was exceptionally helpful in making suggestions and answering questions. We never felt pressured to make a deposit or to make a decision on a detail until we were fully comfortable doing so. Jessica went on leave part way through the process and we began to work with Stephanie Irelan, Director of Catering. We got the sense she was as excited for our wedding day than we were. She easily visualized our intent of a simple, classically-styled look to our reception. She quickly pulled linen samples and accents that would help the vision come alive. We chose to book the Skyline Ballroom. We chose the smaller ballroom because of the view of the Cleveland skyline in the background when on the private patio, especially since our ceremony was at Trinity Episcopal Cathedral. It is also an elegant and intimate space for smaller receptions and kept us within the budgeted limit of guests we could afford to invite. Our guests are still complimenting the menu. Crudités, a selection of cheeses and charcuterie greeted our guests as they entered the ballroom. Wait staff passed Caprese skewers, stuffed mushrooms, and mini crab cakes. A plate of the passed h'ordeouerves was awaiting us at our sweetheart table after we entered the reception and cut our wedding cake. We recommend the Platinum Package as the entrées offer the best selection for guests. We selected the petite fillet paired with either sautéed chicken or roasted salmon. The vegetarian option of roasted vegetables in puff pastry was well-received. We never felt so cared for by a wait staff. The smiles that greeted us were so big it gave us the feeling that the servers, bartender, and banquet managers fought one another to work our reception. They really helped to make our family and friends feel comfortable and relaxed and we felt as though there wasn't anything to worry about. Stephanie was also very helpful in making sure our personal touches were present in the ballroom. A few days before, we were invited to deliver wedding favors and any other items that would help make the event memorable. We highly recommend the Crowne Plaza Cleveland, South for your wedding reception. We'd love to find another event to have hosted by Stephanie and her team.

e times, answer countless emails, and was there right beside us through our grand entrance. Her team was AMAZING! Not only did they help set up the MANY decorations my in-laws and I brought it, but they also added their decorative touches to make it bigger and better than we could have ever imagined! The food and drinks were delicious especially after a very busy day! The atmosphere was made so special by the table set-up along with the dinner plates cleared off. A wedding is such a memorable and expensive day, but it was ALL well worth it by having a PERFECT ending evening to begin a lifetime together with my husband!

s, my personal complaints or any issues that occurred during this hectic process of putting a wedding together. She is very patient and extremely helpful. It is hard to find good workers that whole heartily enjoy their job and are there to help.... Phyllis the waitress such a wonderful lady and pleasure to have her be a part of our wedding day. She is someone you don't forget. Many many compliments from family members, of her great service and friendly personality.. If I could have I would've hired 14 Phylliss to accommodate all 14 tables. 😀 John Not sure of his title but he was the gentleman that watched over everything that was being taken care of during the reception . There were some complaints about that temperature being too hot in the room , but John was there to help and to take care of anything that needed to be done, thank you again.. The food was fabulous ......We had the beef and salmon , The portions are great they're more than enough everybody was pleased and raved about the food, Absolutely outstanding ... Delicious . The appetizers we chose were bacon wrapped dates and Tuscan ratatouille tarts , Excellent choice .... These appetizers were amazing . Unfortunately we didn't even get to taste the other appetizers which we chose fresh vegetables served with hummus gourmet crackers and cheese. It was taken from table too early ... Other then the two minor issues such as the heat and the appetizers being taken too soon this place was overall five-star, I would recommend this venue to anybody and everybody . It's always a extra plus when you have staff such as Stephanie, Phyllis and John . I am sure many more that I could have added to this list ... but these are the few that stood out and made our Wedding reception memorable . Once again thank you Crowne Plaza Independence Cleveland South.. Sincerely, Stacie

may need. My husband and I live in Toledo & she was in constant communication with me at all times, so I never felt as though I had to rush back to Cleveland to make sure everything was going okay. I only had a few ideas in mind & Jessica took those & made them amazing & perfect. From the initial food tasting, to the constant communication, and let's not forget the INCREDIBLE staff, my wedding was absolutely perfect. The venue itself may look like it's on the upper end of one's budget, but you don't have to go to outside vendors for many of the extras you may want. Jessica was so patient with me as we tried to decide on sashes & tablecloths (who knew it would be that big of a deal!) & she even sent me pictures of options I could do to make it easier. I had more compliments on the food than anything else - the head chef is great, and he even came out to meet the families at the tasting so everyone could get to know him. We also opted for a late night nacho bar and my guests were amazed at how much the venue offered. They not only allowed me to have the perfect wedding day, but a wonderful day for my guests as well. We also had a bit of a rowdy guest during the reception that Jessica & her staff took control of & barely anyone noticed. To me, that's worth all the money in the world. The way they set up the venue was absolutely amazing, and everything was done perfectly. The staff were incredibly attentive during the reception & were the kindest people as well. At the end of the night, the staff cleaned up EVERYTHING & brought it up to our room to sort through. I wasn't running around at all trying to get everything together which made it incredibly stress free. I would recommend The Crowne Plaza & Jessica & her staff to any bride-to-be. You may end up spending a little more than in your budget, but to have a staff that wants to ensure your day is PERFECT & comes through with it is totally worth it!

while we felt the stress of planning so much in a short period of time, the Crowne Plaza took a tremendous amount of stress off our plate. The role Jessica and the staff took in planning our wedding helped guide us throughout the entire process. As I’m sure most couples are, we were overwhelmed by the many facets of making a wedding and reception happen. Jessica was skilled at helping us navigate different obstacles while giving us advice on how to sidestep common snags. Her expertise and experience not only saved us many headaches but also helped us create a wedding and reception that friends and family told us over the holidays, “That was a really cool wedding.” One of the defining characteristics of our experience was the flexibility Jessica and the staff provided. We had an atypical event: we had a cocktail hour precede a short ceremony in the Skyline Ballroom before eating dinner and enjoying awkward but enthusiastic dancing. While our format was uncommon, Jessica skillfully adapted their package to our format. At no point did it feel like we had to fit a square peg into a round hole, potentially creating a problem. She helped us navigate food allergies, smooth out tricky transitions between parts of the evening, and provide solutions to a myriad of small yet significant issues. Jessica constantly adapted what the Crowne could provide to our ideas, yet her resourcefulness is only surpassed by her optimism. Looking back, the Crowne exceeded our expectations. We looked at several different locations before deciding on the Crowne. We looked at several trendy restaurants and venues around Cleveland because we didn’t feel we could find a venue that could be unique and flexible. The Crowne created both AND provided the convenience of being a hotel where all of our guests stayed. Our guests’ convenience was very important to us, and the Crowne made it convenient for everyone. I strongly encourage anyone to talk to Jessica at the Crowne about the possibility of creating the unique wedding. I’d be surprised if they couldn’t create a solution you would embrace.

wedding planner, was awesome she walked us through step by step to make sure everything was ready for our special day. And the ballroom was absolutely gorgeous! I was amazed when I walked in before the reception started to see it set up even better than I could've imagined. The cocktail area was perfect as well since guests could be inside by the food or outside in the courtyard. If you choose the crowne plaza you will not be disappointed!

ood was amazing, the staff was so courteous and professional, and we were so glad we went with a hotel for the ease of our traveling guests. Worth every penny and thensome!!

very helpful. She made sure everything was set up the way I wanted. She was very responsive in replying back to my emails or voicemails. I would highly recommend this venue for any event!

nuine and helpful. I highly recommend using their services!

it looked amazing! We were able to celebrate the entire evening without one issue arising; I believe the first time I had to speak to any staff was at 11pm when we asked to keep the bar open an additional hour. The Skyline room is wonderful with the attached patio- there was plenty of room for about 20 -30 people to hang out there throughout the evening, and for the kids to do sparklers, which they accommodated. They also hung up white lights on the bushes that we provided, which added to the ambiance. The food was great and came out very fast- I would definitely recommend the beef. The chef even changed the sauce to our preferences. We had 148 in the room and never seemed crowded. I do wish the bar next door was open late for our guests after the wedding, but they did allow us to stay on the patio even after the wedding as some of our guests were not ready to end the night. :)

it looked amazing! We were able to celebrate the entire evening without one issue arising; I believe the first time I had to speak to any staff was at 11pm when we asked to keep the bar open an additional hour. The Skyline room is wonderful with the attached patio- there was plenty of room for about 20 -30 people to hang out there throughout the evening, and for the kids to do sparklers, which they accommodated. They also hung up white lights on the bushes that we provided, which added to the ambiance. The food was great and came out very fast- I would definitely recommend the beef. The chef even changed the sauce to our preferences. We had 148 in the room and never seemed crowded. I do wish the bar next door was open late for our guests after the wedding, but they did allow us to stay on the patio even after the wedding as some of our guests were not ready to end the night. :)

ery aspect of the reception and were very accommodating to all of our needs for the wedding. They have a person there specifically to help you with your wedding which is very nice. Definitely would recommend them.

the details with me! I received a lot of positive comments on the food, atmosphere, etc. Everything turned out great and ran so smoothly. Thank you, Jessica and Crowne Plaza!!

than the pictures!! Overall we were very happy with the venue!

y helpful and informative of what we could/should expect for our wedding. She was also very up front about costs and what options we had as far as packages, meal options and alcohol. The tasting was exceptional, this was my mother's third tasting and she said it blew away other tastings. They set up your table as it will look on your wedding day and you get to try ALL of the food options in order to decise which you would like best. Jessica was also very helpful in the setup of all of the fine details for our wedding day. We obviously did preparation on our own but the day of the wedding she took care of everything and we had nothing to worry about. Our wedding was incredible we couldn't have asked for a better reception. The room was set up just as we had pictured and looked very elegant. The hallway/lobby right outside of the ballroom also provided plenty of room for guests to mingle and grab a fresh cocktail. The bartenders were very efficient and there was never a long line or wait to get a drink keeping everyone happy. The food we chose by and large was excellent. Everyone raved about the appetizers and the prime rib and chicken dishes we selected were delicious. Our only small gripe was the day of the wedding the chef didn't approve of the quality of the food to be in the vegetarian selection, so he decided on a different dish. Some guests thought the portion of the vegetarian dish was not enough but again it was only a small number and most guests were very impressed with the meal. To close, I would highly suggest using Crowne PLaza as your wedding venue. There is a reason they are rated as the best in the area! They are truly professionals especially Jessica who was quick to respond and answer any questions we had. Trust me you will not be disappointed.

it looked, and it looked wonderful! The service from the banquet servers to the bartender, was impeccable. Michelle, Amanda, and John were the Banquet Managers and were very attentive to every detail, constantly checking in with us and ensuring we had a fabulous time. We are so glad we picked to have our reception here. It was truly a night we will never forget!

l! They made sure to take care of whatever we needed so that we didn't miss anything. Everyone thought that it was beautiful and we all had a great time.

mirrors gave it a french feel which we loved, and provided excellent backgrounds for pictures. Definitely an amazing venue!

smoothly! The Crowne Plaza, and Jessica, did a fantastic job hosting our wedding and I am so thankful!

anything at the Crowne Plaza. Staff from Jessica to bar people are professionals.

turned out. I 100% recommend the Crowne Plaza in Independence to any other bride out there!

as on the “A” game all night never missing a beat. They always were willing to help and extremely pleasant people. I have been the guest at several wedding venues and I have never seen a group of individuals work so hard and be genuinely happy to do so. They have an eye for detail and I loved that I didn’t have to worry about a single thing. Anything that I needed, even if it was last minute they were willing to help and accommodate the best that they could. I have not one single criticism or thing I would have changed. The money was very well spent and I could not have been more happy.

A great value for the money. The only thing I would add is that the gazebo although pretty could use some additional mulch ... Plants Etc.

erfect! They had everything planned to the minute and it helped keep us on track! The chef even helped us pick out a great menu for our guests, which everyone after raved about how it was the best food they ever had at our wedding. Even our pickiest guests and we know how that can be. I wouldn't have changed a thing about our wedding! We even had guests from the other wedding trying to join because it was so much fun! I almost wish the night would have slowed down, it went to fast! We also had a few guests decide they wanted to stay after the reception and they were able to find them a place to stay. Our room was amazing and almost all of our guests stayed at the hotel that night. We even hung out for breakfast with our friends and the buffet was great. I wouldn't change a thing about my wedding, they were very helpful and we had a great time. I really appreciate all of the care that the staff put into our day!

tions I emailed. The week of the wedding we were able to drop off all the decor that I made and purchased and the staff took care of all the setup. We were able to use a combination of materials the hotel would provide and ones I brought in to get the look we wanted. The day of the wedding Jessica went out of her way to make me comfortable, even getting me a plate of hors d'ouvres so I could sit down for a moment during cocktail hour. She made sure to let me know when she was leaving for the night and checked to see if I needed any final things. The only negative things I have to say are minor. Throughout the reception the drink glasses were constantly being cleared, which was a frustration to guests. We also had cupcakes so I was expecting the flavors to be distributed evenly for guests to choose from. They were not and guests were not allowed to swap out flavors. These are both small things, and are completely dependent on the wait staff that was working that night. Overall the hotel staff, especially Jessica and Stephanie were warm and inviting - making us feel really special even when more than one wedding was going on that night (and the summer is incredibly busy). Every time we met with one of the staff members they remembered details about us and our day and made us feel very comfortable with the planning process. If we could do our wedding again I would 100% choose the Crowne Plaza as our reception venue without a doubt.

yet passion for the industry is absolutely amazing. To say that our expectations were met would be an understatement. The reception was gorgeous, the food was delicious and the service was immaculate. The attention to detail by the whole hotel is astounding. It was a day we will cherish for the rest of our lives. I cannot thank the Crowne Plaza Cleveland-South Independence enough for making my sister's dream wedding become a reality with no stress at all.

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o a beautiful wedding venue. It was decorated in royal blue accents which looked very nice. And we opted to have the bridal table elevated which allowed everyone to see them. The cheese and cracker table was very lovely and visually appealing. The bar was set up near that table. It was later transformed into a dessert and cake table allowing guests to choose their type of cake or dessert. Stephanie, our wedding planner, was so kind and helpful. We were able to do a taste testing to pick out which dish to serve at the wedding. We had 4 hrs of open bar service. We rec'd many compliments on the food and the décor and a great time was had by all. An added perk was being able to have the rehearsal dinner at Crowne and being able to stay overnight after the wedding.

ice we paid, and all the food was delicious. The set-up was taken care of by the staff, and everything looked just as I had imagined when I saw it as we entered as husband and wife. Great job!

h me to meet my expectations. (Even though I had A LOT :) and all I can say is I'M FULLY SATISFIED with everything, the food was delicious, it tasted fresh and it was on time, I didn't have to called anyone for any concerns, the decoration was better than what I had on mind, the service very polite and professional, everything was great!!

mokers. They include so much in their wedding packages such as chair covers and centerpieces, and the food was awesome! It looked and tasted exactly the same as it did at our tasting, which was super important to us. The hotel itself is very clean and you can tell it has had a lot of recent remodeling done, including the guest rooms. I was so glad no one had to worry about driving home after the wedding. The entire staff was so helpful every step of the way- especially our wedding specialist, Stephanie. We can't thank her enough! I highly recommend the Crowne Plaza Independence to anyone looking for a wedding venue!! It's absolutely perfect!!!

and I plan on refering other friends to the Crowne Plaza. Thanks again to Stephanie and all the Crowne Plaza Staff for making my Wedding Day a Dream come true!!!!!!

of my calls and emails in a timely fashion. I would recommend this venue if you are having a wedding, anniversary party or any other type of celebration.

nted to sit outside. You can even see downtown lights from the patio. Andrew, the wedding coordinator, assisted us in making sure everyone was going to be taken care of. They offered children's meals, as well as different food options. This was nice, because several of my family members are vegetarians. Another bonus was that we did not have to worry about guests leaving intoxiated. The guest rooms were very nice, the beds were super comfy. Prices for the rooms and the wedding itself were reasonable. The hotel was very clean and everyone was really friendly and helpful. I would definitely recommend this location for a great wedding.

res, coffee, etc. This made planning the wedding very easy! They had a number of packages to fit all budgets. We ended up going with the cheapest one and it was perfect. It had plenty of good food and other amenities that made it a great value. They also gave our guests a block discount on some very nice rooms and gave us hospitality rooms on their floors. A few months into the planning process, our representative at the Crowne left and we were assigned someone new. The transition was smooth and all the employees were very helpful. In all, the wedding and rehearsal dinner went perfectly and came to around $12,000. When budgeting, just don't forget the service fees. Highly recommend this to all future newly weds!

dly and took care of everything. The room was beautiful and perfect sized for 125 to 150. We used there centerpieces with some added rocks and the tables looked beautiful. The food received many complements. The set up of the room and the appetizer area was intimate and private which we didn't find at other venues. I have nothing but high regards for the staff. It was a beautiful evening.

n tailor the menu for the package they chose to stay in his budget. I can't say enough about what a great job they did.

gorgeous and we loved having an outdoor area for cocktail hour. On the day of our wedding, everything was perfect. The service and food was great. They covered every single detail we requested. I would definitely recommend Crowne for your wedding reception. Can't say enough good things!

n plaza helped us to hide it from our guests before the reception and helped to coordinate our entrance and even helped us load it onto a truck to take it away after the reception. I would definitely recommend this place to a friend for any event. The event coordinator and catering coordinator were so helpful throughout the whole process. They even helped me to come up with a signature drink that fit with my colors. You do not only get great service but you also get some very creative people who can help make your dreams for your wedding come true!

is amazing.

ad was Suzanne and she was amazing. She was very helpful, understanding and dedicated to getting me the wedding that I dreamed of. I am so very pleased and happy that I had my wedding at the Crowne. The food was great and the service was superior! If I had to do it all again I would choose the Crowne Plaza AGAIN! If you are looking for a great staff that is easy to work with and fun, food that is great, a ball room that looks AMAZING, and overall great quality then this is the place for you!! I am one lucky girl- not many brides can say they were this pleased with the people that they have worked with on their wedding day, but I am more than blessed.

ridnator! We have gotten so many compliments about how elegant the room looked (and we didn't even spend much money adding extra decorations) and how wonderful the food was! Everything was great!!

g up for us a couple days before the wedding, so we didn't have to worry about it. The room looked great, but it was smaller than I remember once everyone was in there! We had enough space, but I wish the dance floor could have been bigger. The food turned out pretty good, but the suit they put us in that night was next to a room of little kids. In the end, I think everyone had a great time there, and the people who stayed at the hotel like their rooms and the breakfast buffet in the morning.

the reception winds down. She is a hard worker and is always available to you for whatever needs you may have.