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Custom Creations & Invitations

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4.3
(32)

1801 Vineway Drive, #5 - By Appointment only, Canton, MI

About This Vendor

Every invitation is made by hand...just for you!

We are a custom design studio with over 3,000 handmade papers, lace, embellishments from around the world. Every invitation is made by hand just for you. Being made by hand doesn't mean they are more expensive...just uniquely You! Prices begin at $4 ea and includes the reception & response cards. We are blessed to be working with celebrity Keasha Rigsby ("Say Yes to the Dress" and "Keasha's Perfect Dress" so you are in excellent company! We also offer custom programs, seating charts, menus, unique table cards, 3-D thank you cards to look just like your wedding party's dresses! and so much more. If you can envision it...we will help create it for you! We can't wait to design something special just for you!

Details

Invitations & Paper Goods
Custom Invitations, Paper Goods, Escort & Place Cards, Guest Books, Menus, Programs, Seating Charts, Signs, Table Numbers, Thank You Cards, Printing, Embossing, Save-The-Dates, Email Save-The-Dates, Shower & Party Invitations, Wedding Invitations

Custom Creations & Invitations Reviews

Share your thoughts with other couples
Reviewed On 6/13/2019 by Elisabeth M
My fiancé and I wanted a "traditional" invitation to go with our classic and timeless wedding. Everything we saw online was a stack of paper wrapped in ribbon; not what we were looking for. I hadn't wanted to go custom, because I didn't think...
we could swing the price tag. Until I met Karen. She met with my family because my fiancé and I live out of state, and allowed us to join in via FaceTime. For the first time, someone was listening to what I was envisioning for my invitations. Not only did she immediately start pulling colors of papers and card stock, but she even put together a mock invitation while we were on the phone! Our invitations are absolutely breathtaking and exactly what I was looking for; without the shocking price tag that other custom invitations designers were quoting. And that's including the rush fee! Karen and her wonderful staff completed our order in just two weeks! Our guests have begun receiving them in the mail, and everyone is blown away at how beautiful they are! I keep receiving compliments on them, and I've heard a few times that they're the prettiest invitations people have ever seen! Karen and staff: thank you so much for making my vision a reality!
Reviewed On 10/28/2018 by Matt C
Custom Creations, owned by Karen Kellems Bailey was AMAZING from the moment I met her. She is experienced, organized and yes, very creative! My invitations were absolutely GEORGEOUS! I went to her home office and she had a wonderful assortment ...
of examples and options. She answered all of my questions and gave great suggestions. The elegance and beauty of the invite was the introduction to our guests of what to expect on our special day.
Response from the Vendor on 10/29/2018
Thank you so much for your very kind review. It was such a pleasure to work with you. I am so glad we were able to help you set the tone for your special day. If possible, we'd love the link to the photographer's site, so we can see from sta...
rt to finish all the exciting pics from before, during and after the Big Event. Congratulations to you both!
Reviewed On 10/22/2018 by Shayla K
Karen is absolutely AMAZING to work with. She's been very open and honest about her pricing as well as willing to make suggestions to help save some money. She's very professional and creative- she wrote a custom poem for my Save the Dates and...
I can't seem to get enough compliments on this poem. If you are looking for a unique invitation and to work with someone who is kind, warm and professional book with Custom Creations & Invitations!
Response from the Vendor on 10/26/2018
Thank you so much, Shayla! That was very sweet of you. I am glad that everyone loved your poem. I really do enjoy writing them for my brides. Can't wait for you to come and pick up your unique burlap and lace invites and can't wait to hear w...
hat your guests have to say. We love them!
Reviewed On 10/19/2018 by Yolaine C
Karen Bailey at Custom Creations & Invitations is excellent ! She is a kind and generous person, who really goes the extra mile to personalize the experience of designing and creating wedding invitations.
Response from the Vendor on 10/21/2018
Yolaine...thank you so much for this review. I absolutely love what we created together, especially choosing the beautiful handmade papers from India, and I can't wait to hear the comments from your guests when they receive them. I'm excited...
for your special day to arrive!
Reviewed On 10/19/2018 by Lori C
Karen’s work is beyond beautiful! She is easy to work with and has so many invitations to look at, it’s hard to chose just one. I first met Karen when she worked with my eldest daughter for her invites and seating chart. Now 5 years later we ar...
e a repeat costumer with my youngest. I can’t say enough about her work or what a joy she is to work with!
Response from the Vendor on 10/21/2018
Thank you so much for your kindness and trust. It warms my heart when people return years later for help with additional special needs. I appreciate your loyalty and confidence in what we do. I'm excited to work on completing the invitations...
, seating chart and triple table cards for Ashley's wedding!
Reviewed On 7/31/2018 by Michelle C
We met Karen at a Bridal Expo and have nothing but fantastic things to say about her and the staff at Custom Creations & Invitations. Karen is so talented at what she does, but most importantly, she cares so deeply about all the people's lives...
she touches. From the moment I met Karen, she was so kind and thoughtful in helping us create gorgeous invitations and accessories for our special day. She takes care of everyone with the utmost respect, professionalism, and care! Karen was always available to chat about details and made sure we felt comfortable and taken care of throughout the whole experience. I am so thankful to work with Karen and that she became a part of this special time in our lives. Thank you so much!!! You are wonderful in more ways than one!
Response from the Vendor on 10/21/2018
Dear Michelle, I am always appreciative of the kind words my clients use to express how they enjoyed their time with us...but every once in a while, a review brings tears to my eyes...as yours did. It's so heartwarming to me when someone actu...
ally "gets" me and how much I genuinely care about my brides and what we do for them. Working with you and your mom, and meeting your fiance and his mom, was such a pleasure! I with you many blessings in your new life together.
Reviewed On 4/30/2018 by knottie724daeddbd91a6c1
Chelsea and I wish we would have found Karen prior to ordering our invitations at an "on-line" site. Karen was wonderful to work with. When our "on-line" invitations arrived in pieces Karen came to the rescue and offered her services at very...
reasonable rates. She is very creative and has an impressive display of her work for you to peruse prior to making your choice. We really appreciate her relaxed and thoughtful attitude as it made the entire process enjoyable for us. As a professional myself who works directly with the public like Karen the less than 5 star reviews in the past did not deter me one bit! My take on these negative reviews was that they were written by people who have a chip on their shoulder and believe that no kind gesture should go unpunished. Karen IS that kind and caring person you are looking for. She is an asset to our community and made our experience a pleasure.
Response from the Vendor on 04/30/2018
Dear Greg and Chelsea...I am humbled by your warm and very kind remarks. It has been such a pleasure meeting and working with you, and so nice to have had the chance recently to meet the rest of the family when they were in town. My bonus...I ...
can't wait to see you at the wedding! Thank you again.
Reviewed On 4/05/2018 by Samantha H
I HIGHLY RECOMMEND THIS BRAND. We found Karen at a bridal show and while I'll admit that I was a little wary at first, working with her turned into one of the better decisions I made! We got our amazing and unique wedding invites through her an...
d everyone (and I do mean everyone) thought they were amazing because they were all hand crafted and put together by hand that incorporated our theme and our colors. because we liked that so much we had Karen help us with the big day of seating chart and special table pieces that she invented called triple cards (THESE are super cool and the guests at the wedding thought they were a hoot!). The best part about all these things being made by the same person - they all had the same theme and images run through all of them! Several people were super impressed that I was able to tie all these things together and they said it was all beautifully done. Overall, Karen was easy to work with (And talk with lol I stayed an extra half hour because we were having so much fun talking) and dedicated to doing a wonderful job for you and giving you what you want for your invitations or other creations. I would, and am, planning on using her again in the future for big events down the line. I cannot say again how amazing this lady is at the work she does.
Reviewed On 2/17/2018 by Ashley D
Karen is a wonderfully talented woman with a unique and lovely set of skills. She takes great care and time to learn your style and help you design every facet of your invitation, creating something you will not see anywhere else. She is amazin...
g at helping you stay within your budget while still producing something brilliant. I came away with items completed two weeks ahead of schedule and a new tradition of serving myself a cup of tea with fine china. It was a wonderful experience and I can't wait for my next event that requires a collaboration with Karen!
Response from the Vendor on 04/30/2018
Thank you so much for your kindness. I am so happy to have started a new tradition for you! Having tea and dessert with my clients and visitors has always been special for me. My mother and I always did this together so it's a warm memory an...
d since I collect fine china cups...I love to share them with my guests. I wish you much happiness. Thank you again for your kind words.
Reviewed On 9/15/2017 by LaTrease G
I met Karen at a Bridal Expo and of all the invitations at the Expo, hers were the rarest and most beautiful. They are fancy and custom made. I decided to take my fiancé at the time, now husband to go meet with her for the first time. I did no...
t know what to expect as he was not as involved in the planning of our wedding and just kinda' put everything on me aka "Whatever you like honey". I must admit to my surprise he was super involved in the invitation process and we had a lot of fun with Karen. She had a wide assortment of specialized and custom papers from us to choose from and we were like children in art class cutting and choosing what pretty papers we wanted. Our invitations really set the tone we wanted for our wedding as people were really dressed up and flew from far and wide to see the "Royal Wedding". We finished our invitation in one visit and she duplicated the replica we made and everyone raved about our invitations. Her prices were more than reasonable for the work and pride she puts into all that she does. Her work is quality and all of our guest talked about how much they loved our invitations. Some of our male guest told me they typically loose or throw invitations away but saved ours. I would recommend Karen again and again. She was so sweet and made the experience perfect for us. My husband is crazy about her and enjoyed working with her probably as much if not more than I did. Her shadow box with our invitations and etc was amazing and she even made our seating chart beautiful. Our theme was the Royal Wedding and I can truly say she made my wildest dreams a reality. I wish I could attach the pictures so you could see as this description truly does not do her work any justice. Tell her your vision and she will make it come to fruition.
Response from the Vendor on 09/15/2017
Wow...I am so humbled at your words. I had sooo much fun with the two of you...Nicholas is just a riot! My favorite part about the wedding was, 1) well, that we were invited!, and 2) I was so honored to be asked to read the poem I wrote for yo...
u at your wedding ceremony. Everything was just magical... ROYAL!...and 16 attendants...just fabulous! I am glad you liked the surprise gift of the showdow box with your invitation displayed in it. You guys are the best! Please keep in touch! Warmest regards, Karen
Reviewed On 4/14/2017 by renee c
Karen at Custom Creations & Invitations is neat - sweet...petite...and one of the most favorite parts of our wedding planning. She is so amazing with her knack for designing just what you envisioned...but really didn't know before you got ther...
e! She helps you to discover all the possibilities and the end result really is awesome and sets the tone for your entire wedding. She pulls out beautiful papers and ribbons and lace and doo-dads and designs it with you while you are sitting there and then helps you write your custom wording as well. If you want a very personal experience and gorgeous invitations I wouldn't go anywhere else.
Reviewed On 4/09/2017 by jenna H
I went to custom creations and invitations for my bridal shower invites, Karen created the cutest design ever. I love how creative she is, since I had so much fun I decided to have her do some more things for me as well. Everything she does is...
so unique and she is very lovely and easy to work with. I highly recommend her.
Reviewed On 4/06/2017 by Carol Z
Karen at Custom Creations & Invitations did my daughter's wedding two years ago and when we were ready for baby shower invitations and announcements we knew we wouldn't go anywhere else. Everything they do is unique and so creative. She desi...
gned a one-of-a-kind baby shower invitation for us with Noah's Ark as the theme and she hand-cut the little animals out and popped them up 3-D...so cute! When it comes to creativity, personalized service, and a wonderful experience...you need look no further. This is where you want to be. The process is just plain fun! Note: When I went to check her reviews recently I was astonished to see a couple of negative reviews. Don't know who those people are but trust me when I say Karen is the sweetest person and easiest to get along with ever...must have been bridezillas on the loose!
Response from the Vendor on 04/06/2017
OMG Carol...thank you so much! I have to say that the ending cracked me up...thanks for the support! Indeed, bridezillas do exist although it's extremely rare for me, thank goodness. I can't wait to see baby pictures!
Reviewed On 4/05/2017 by Cindi H
I just picked up our invitations from Karen, I cannot tell you how thrilled I am with my entire experience with her. She helped to create the most beautiful invitations that I could ever imagine. She helped me all along the way and even did ext...
ras for us she is a joy to work with, I cannot stress how extremely Overjoyed we are with the results I would never have imagined that my invitations could be so beautiful ! she even created a poem just for us ! I would recommend her to anyone and everyone. if you want the most personal wonderful experience from a loving Christian woman then please go see Karen from Custom Creations she is the best!!
Response from the Vendor on 04/05/2017
Oh that was so sweet of you! Thank you so much. We did have a great time and I am really glad that you are so delighted with everything we created for you. I can't wait to hear the comments from your guests...and I can't wait to attend the w...
edding. Thank you so much for inviting us!!
Reviewed On 12/26/2016 by Marisa C
Our experience with Karen Baily was an absolute nightmare! There were numerous mistakes made including the stamp that was placed the wrong way on our response cards. Another vendor that we have hired had the same experience . Anyone who would l...
ike to hear about this terrible experience can feel free to contact me direct. I will be happy to share.
Response from the Vendor on 12/26/2016
I am so sorry you are unhappy. Your invitations were custom and beautiful, and error-free -no "numerous errors" as you state; yes, the stamps we put on your response card envelopes for your convenience were unfortunately placed in the wrong di...
rection. However, I not only offered to provide all new response card envelopes, addressing, and stamps for you, completed in less than 48 hours (your invitations were given to you many weeks ahead of your scheduled date so there was plenty of time) I also offered free custom thank you cards and other items to make amends for the error because you seemed so unhappy. Unfortunately, you declined anything I offered. I tried my best to make you happy. I am so sorry you chose not to have them redone. I do sincerely wish you the very best in your future together.
Reviewed On 12/20/2016 by David R
OK, I will start by saying that the invitations she makes is amazing and her skills are impeccable, but that is where the flattering ends. Working with Karen will be nothing but a stressful disaster. She always claims that she is not a busine...
sswoman, she just does this because she loves to be creative and it shows. She is terrible at organization and remembering things. She would tell us one thing or give us one price, only to change it a month later. She would deny every giving us the original quote. Karen would never take responsibility for her mistakes, only that it is your responsibility to remember things; not hers. Everything is your fault, not hers. Her method of organizing your file is by placing all your stuff in a shoe-box. She will do nothing but cause you headaches if you choose Karen to do your invitations. I would not recommend Karen to anyone, I have warned my wedding planner about recommending her, and I will never do business with her again. If you do choose to work with her, be warned... write down EVERYTHING she says, save all your quotes, LOSE NOTHING! You cannot depend on her to stay true to her word. She will forget something. The invitations that were mailed out were beautiful, but they were not worth the stress it brought.
Response from the Vendor on 12/20/2016
Well...frankly I am at a loss for words reading your comments...I wish you well.
Reviewed On 9/12/2016 by Christie L
Working with Karen was absolutely amazing! From the moment we begun the process of creating our invitations she put so much care, detail, and thought into them! The invitations turned out absolutely beautiful and our friends and family comment...
ed on how wonderful they were and that they had never seen anything like them! If you are looking for an invitation that will stand out and be different from any other invitation, I highly recommend Custom Creations!!!
Response from the Vendor on 09/13/2016
Thank you so much for your very kind review regarding your experience with us! I am so very pleased you enjoyed the process and that your guests liked your unique and beautiful invitations. I thoroughly enjoyed working with you and wish you th...
e very best! Don't forget to send us a picture from the wedding... :)
Reviewed On 8/08/2016 by Lindsay R
We were recommended to Custom Creations and Invitations by a family member who knew of Karen. She had created beautiful invitations for my grooms stepbrother and his now beautiful bride. Art; that is the word I would use to describe what Karen...
does. Every layer of each invitation is positioned with tender attention to detail. Every word inked is specifically tailored to your desire. The spacing is eloquently rendered by a professional. Yes, the process is going to take a few hours to design. Yes, it does cost more than wedding paper diva's or any other mass produced, comes on a perforated sheet, invite. You are paying for a touch of elegance. They are a truly unique reflection of two personalities that are coming together. The invitations set the tone for your guests . Anything else is insufficient by my standards. It was well worth every penny we spent, and Karen really is lovely. She loves to celebrate with you. A bottle of wine to commemorate one less thing on your list. A hug at the end of your visit. If problems arise she will communicate this to you. She does request that you send her a photo on your special day so that she can share in your joy. Karen makes you feel like family. Our order may not have been exactly on time, but sometimes it takes a little longer for perfection and I understood that the best I could. For couples wishing to use Custom Creations and Invitations; the deposit may be made with a credit card, but your final payment must be made in cash. I highly do recommend this business. Thank you Karen, it means a great deal to me that you've made our special day truly extraordinary.
Response from the Vendor on 09/13/2016
Well...Gwendolyn,I must confess that your beautiful review actually brought me to tears. I am so very blessed to be able to do what we do here... and to receive a review such as yours, not only warms my heart, but makes me so thankful that you...
(my clients) truly appreciate the depth to which we go to insure that our brides are completely satisfied with their wedding items. I cannot thank you enough for your kind words and hope it inspires others to seek us out so that we may use our expertise to do for them, what we so lovingly did for you. God bless you and hold you in the hollow of His hands as you move forward into your new life together.
Reviewed On 8/04/2016 by Cathleen L
Karen is amazing! She is so creative and gave me the time and attention needed to make sure my invitations draft was perfect. I can wait to see the finished product. The invitation will definitely set the tone for the Wedding. Thank you Karen!
Response from the Vendor on 09/13/2016
Oh...that was so sweet...thank you for your kindness. I do genuinely love what I do and it is always my goal for people to enjoy the entire process. I can't wait for you to see the finished product! Thank you for taking time from your busy d...
ay to share this review with others. See you soon...
Reviewed On 8/03/2016 by Knottie1470283630
First, I just want to express how happy I am with the invitation we created. It is absolutely beautiful and everything I hoped for. Working with karen was a pleasure. She is so focused on making sure my fiancé and I were happy. She was extremel...
y patient while I changed my mind several times. You can tell this is her passion, and she loves what she does--it shows in her beautiful work. I would recommend her to anyone!
Reviewed On 7/07/2016 by Melissa H
I have had the absolute worst experience of my life with this company. I ordered my invitations in February. I requested they be done and ready to pick up by May as we opted to not send save the dates but to instead send out invitations earlier...
. She told me we have PLENTY OF TIME. so I requested June instead. I didn't feel this was out of line. She then proceeds to tell me they will be done by July 2nd. The day I was to Send out my invites for 240 GUESTS! I stressed to her that they need to be done as early as possible. She called me on July 2nd to tell me they wouldn't be ready until July 9th. It is now July 7th and I called to find out my remaining balance ( I was informed I would be sent this info in an email and NEVER WAS) And she tells me they wont be ready until ATLEAST July 16th.. 2 weeks after my invites were supposed to be sent out! She then repeatedly kept telling me I was yelling at her and harassing her. While yes I am angry, and I have every right to be when you BREAK YOUR CONTRACT, I never yelled at her. She repeatedly kept telling me to be quiet when she couldn't give me an answer as to why something I ordered 6 MONTHS AGO is still not done. While I was waiting to find out when exactly I would be able to have these invitations (that we are paying over a GRAND for) she is telling me they are still in pieces!!!!! Buckles and ribbons just hanging out in a box!!! The lack of follow up (she apparently never got our guest list and addresses that we email in May, wouldn't you contact your customer if you hadn't received something?!) and lack of Customer service astounds me. I will be telling everyone far and wide that they "have been blessed with an abundance of work" which is apparently code for they don't care about your schedule for, ya know, the biggest day of your life! Just their money. You're better off ordering from ShutterFly than this place. At least you know they will be ready on time.
Response from the Vendor on 07/07/2016
Fortunately, 50+ other reviewers did not seem to have the same experience that you describe. Indeed, if this is the worst experience you ever have in your life, that would be a blessing. I wish you well.
Reviewed On 5/12/2016 by Knottie1463087292
Karen Bailey is absolutely wonderful. I have been working with Karen since 2010. To date I have used Karen's invitations for 2 daughters weddings, 3 women's luncheons and custom evelopes that I use to present monetary awards and gift cards to...
my team members. Karen prices are affordable and the services that you are going to recevie for what you pay is unbelievable. If you want elagence delivered in an excellent manner, call Custion Creations and Invitations and ask for Karen. Pastor V. Williams, Senior Pastor, Living Waters Church
Response from the Vendor on 05/16/2016
Thank you so muchfor your warm endorsement,Pastor V. I am humbled at your thoughtfulness and appreciation for what we do here. I thoroughly enjoy working with you and creating new things such as the shadow box award we just designed...what fun...
! I also appreciate your counsel and support along the way. I am so blessed to have people like you in my life.
Reviewed On 4/16/2016 by Knottie19432723
Karen is the SWEETEST lady!! Invitations was one vendor I was not looking forward to in the wedding planning process, it just felt super overwhelming to me....and then I met Karen and she made it all so simple and smooth-sailing. Thank goodness...
for Karen. I met her and instantly knew that I wanted to work with her for my wedding invitations. She is just wonderful to work with. She makes you feel welcome when you meet with her and works hard to work within the means of your budget. Her invitations are BEAUTIFUL and her expectations and pricing is clear from the get-go, so no surprises. There were a couple of times that I had to make changes to my order and Karen was more than accommodating. She is easy to be in contact with via email, calling, and/or even texting! I would definitely recommend Karen and Custom Creations & Invitations to anyone looking for wedding or event invitations.
Response from the Vendor on 04/19/2016
I must admit I am overwhelmed by your very gracious comments and the appreciation for what we do here. I am so fortunate and blessed to work with such awesome clients as yourself! Thank you for your support and encouragement to continue doing s...
omething I absolutely love! YOU are what makes it all worth while. Best wishes...we will be thinking of you on your special day.
Reviewed On 4/03/2016 by Knottie1459731847
The owner responded to my daughter’s review and first of all, no one threw a pen at the mother in law to be. This was exaggerated. A pen was not thrown across the table but down on the table after the owner continued to write church ceremony ...
handouts after both my daughter and I stated they were not wanted. I was at one end of the table and the mother in law to be was at the other end of a 6 foot table, very far from the pen. What she left out was that she was contacted 20 minutes after the appointment and informed that the situation had been worked out with the mother in law to be, but she stated the check was already sent to the bank. She refused to cancel the order and refund the money after the check cleared or apply the money to the current order. Not sure that is even legal. So we were stuck with church handouts we did not really want. Also, no invitations left her establishment without paying the other half of the order, which was $630 in cash, which was brought to the appointment. The question to the staff was why did the full order have to be paid when the reception cards, church ceremony, and thank you cards were still owed. By the way not just us but everyone has to pay in cash. Had she not continued to write the order, the drama would not have occurred. And yes you do have to schedule an appointment to pick the product orders as they are completed within five days of when she gets It ready, on her schedule, or pay a fee. My daughter had to change an appointment because of a foot and a half of snow and she was upset with my daughter, who did not want to drive from Lake Orion to Canton in bad weather to pick up a partial order. My daughter did send the owner an email to let her know we would pick the completed invitations up on the way to Chicago and they were in a bag at the door when we arrived. The staff were put in a bad situation and tried to be helpful but constricted by all the owner’s rules. By the way, you will get a list of her rules as a contract, so read carefully before you sign. Out of all the providers this is the only one that there has been an issue with. Hopefully, we will get the rest of the order, now that it has all been paid for. If you’re willing to do what she says, when she says it and in her time frame, you will have very pretty and professional looking invitations.
Response from the Vendor on 04/06/2016
Hmmm...words escape me... You did, of course, receive everything you ordered, totally error-free and on time (actually early), as promised. I wish you more happiness in your future.
Reviewed On 4/02/2016 by Jennifer W
Karen is absolutely amazing! I have sat with her to do invitations a few times (2 other weddings I was a part of and she did my baby shower invites). When It came time for my wedding invites, I didn't even entertain the thought of going to any...
one else. Karen is just awesome at what she does. She has many options and many ideas that fit any style and budget. She is very thorough and pretty much makes whatever your heart desires. If I could give more than 5 stars I would. I am so happy with my order (that i just picked up today). I am already looking forward to the next big thing I need invites or just her services in general. Thanks Karen!!!
Response from the Vendor on 04/06/2016
Awww...thank you...that was so very sweet of you, Jennifer. I am grateful for your kind words and endorsement. It really was a lot of fun working with you again. The most sincere form of flattery is when a client returns again and again! I'...
ll be waiting for the next event... :))
Reviewed On 3/28/2016 by laura M
Don't be fooled. No customer service. All about her getting her money. She would not allow me to change my order even after 20 minutes. She started Screaming at my mom on the phone and calling her names when discussing a matter. Told my mom she...
is stuck with things. You only have 5 days to pick up your order or will be charged extra. You have to pay in full before receiving your complete order so you cannot be sure she will even fulfill it. Can only pay in cash. If you cancel anything you still have to pay the same amount and have to get something from her. She won't return emails or phone calls. Her staff talked bad about my fiancé and I while we were standing there. She walked in when we picked up our invatation and the first thing she asked her staff was did we pay? She doesn't care about you or your wedding just that she makes her money. As a bride she has been my biggest regret in planning my wedding. I've left in tears twice after dealing with her and her poor attitude.
Response from the Vendor on 03/28/2016
It appears that you/your mom have written more than one negative review on here ..making it look like it's from different people...sad. I have never made any bride cry in my life...other than maybe tears of joy for something special I did for t...
hem. I am sure you will recall that it was your mother who had you in tears during our meeting. I wish you and your family well.
Reviewed On 12/19/2015 by Laura B
Karen was absolutely fabulous. As a bride with a small wedding and a budget to match, she was able to craft wonderful invitations that matched our tone and price range; she can work with small events and large scale ones as well. Karen is very ...
personable and the initial consultation met my expectations. Additionally, she was able to craftily include appropriate wording for the Catholic Nuptial part of our celebration, and that was the portion of the invitation I was most worried about. Despite an error on the response card envelope that forced me to make another trip after it was corrected, I was very pleased with the end results.
Reviewed On 11/13/2015 by Natasha D
I cannot find enough good things to say about Karen at Custom Creations. I have never seen a person love her job so much and take such pride in it. She treats your invitation with so much love and does everything she can to make sure you love...
every inch of it. She works within your budget and makes sure you not only LOVE your invitation but that it is affordable as well. My final product was beyond my wildest dreams.
Reviewed On 10/17/2015 by Kara F
I went with Karen for my wedding after she did my older sister's invitations. We were told over and over that our invites were the most beautiful that some of our guests had ever seen. Having worked with her before, there was no question in my ...
mind as so who my fiancee and I would use. Karen made our invites, seating chart, programs and special silk boxes for our parents. She is simply fantastic to work with. I know that our wedding (it's in a week. YIKES lol!!) will be perfect and I know that part of that is because we chose Karen. She truly is the best!!! - The Extremely Happy and Very Soon To Be Mr. & Mrs. Chambo
Response from the Vendor on 10/18/2015
OMG...Kara...that was so very sweet of you and I greatly appreciate your kindness. It is such a pleasure working with your family and I wish you and AJ the very best. I know you have one more sister...lol...I will be looking forward to that o...
pportunity at some point... :)
Reviewed On 9/27/2015 by Tia C
Karen is the best! She took the time to talk me thru every detail. No question was too much for her. I am a nervous wreck with the planning process. But she LITERALLY helped me find a happy place...and that was with my invitations (and prog...
rams, thank you cards, etc). She listened...which is the most important part of the wedding planning process. I still can't believe how she took our story and requests and turned them into a one of a kind, beautiful design. If you're looking for custom made items (within budget)...this is the place to go. Seriously....call them.
Response from the Vendor on 09/28/2015
Dear "Knottie"...I am truly overwhelmed and humbled by your review and so very happy that you have had such a positive experience with us and were able to find your "happy place" here! I do love what I do and the reward for me is seeing a br...
ide such as yourself, enjoy the process so much. I am so blessed! PS WHO are you?? ;)
Reviewed On 9/26/2015 by Knottie1443281688
Ms. Karen was awesome! She's very professional, honest, creative and reasonable. During my consultation I expressed how my fiancé and I met and how important it was for us to include our daughter is anyway possible. Well Ms. Karen turned that ...
conversation into something beautiful and unforgettable! She created a gorgeous invitation that highlighted a drawing done by our daughter which was the main atraction of the invitation - brilliant! I was so surprised and pleased that I got very emotional! If you want 100 % custom, creative, and reasonably priced invitations while working with an awesome woman of GOD, please contact Ms. Karen!
Response from the Vendor on 09/26/2015
Awww...Paula that was so sweet of you. Thank you very much! I had SO much fun creating this and making your adorable daughter the one inviting your guests...my first mommy and daddy invite. ;) You were both such a delight to work with and I c...
an't wait to hear your guest's comments! I wish you God's blessings in your new life together.
Reviewed On 9/08/2015 by danielle m
I have to say you will be very please with the work that Karen and her staff do. My first free consultation I had with her was amazing. That day I created my wedding invitation with help from Karen. She helps you coustom make your invitation on...
that first day. I was on a tight budget and she will work with you in any way she can . There was never a time that I was not able to get in touch with her on any questions or ideas I had. Today I picked up my wedding invitations and they are absolutely beautiful! If you are looking for amazing invitations, at a great price, and top of the line service go see her! It is very clear from the moment you walk in the door she enjoys what she does. Karen and staff if you are reading this thank you so much!!!
Response from the Vendor on 09/08/2015
Danielle, that was so sweet of you! Thank you very much for your kind words. (I loved your reaction to the little surprise I added to the invitations.) We just joined The Knot and you are our very first review - that's so exciting!

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