Although I got my dress in Syracuse, I wanted to use a local store for the other services. The women at Danel were very helpful at first, and their prices were reasonable, so we went with them for the bridesmaid dresses. The bridesmaid dresses,...
came in much later than expected and every time I called they told me it was Alfred Angelo they were waiting on. I have no way of knowing who's fault this was. Then when the girls received the dresses, they were very large ... on all of the girls. At least a full size too big in all three areas (bust, waist and hip). Again, I don't know how this happened, but it did cost the girls ALOT extra to have them altered at that point. In the end, they looked great on the girls though -- just beware on timing, whatever time they tell you you need to order by, order earlier than that!
TUXES -- This was an issue. We used Danel again because they also do tuxes through Jim's formal wear (but beware this seems like a new service they are offering and are not super knowledgeable about it). They didn't seem to know how to measure properly, according to my husband the woman who measured him did not seem to know what she was doing. Then after the tux order went out, it was sent to me via email to verify and the wrong shirts had been ordered, so that had to be changed. BUT the biggest problem was that, all along I was told the boys would be able to pick up their tuxes on WEDS before the wedding. Then the week before, I was told that they TRY for WEDS but it could be THURS -- which due to our wedding being out of town, was impossible. They told me there was nothing they could do. I insisted and they made some calls to try to make sure they would be there on WEDS. Still no guarantee -- but they did end up there on WEDS. However, several issues with correct fit. MY husband especially, his shirt sleeves were extremely long to that they stuck out of the jacket --- he was very uncomfortable and annoyed with this. They told him this was standard length shirt? But I don't believe that to be the case as he is 6 feet and has long arms to begin with. No one else's shirts looked this way.
Last, my dyed shoes ordered from them, came on time and looked great colorwise!
Overall mixed experience with Danel. I would recommend them for dresses, but NOT TUXES. Go elsewhere for that.