Amenities + Details
For more details about amenities, please message the Venue.
$$ – Affordable
Ballroom, Waterfront, Hotel, Loft, Restaurant, Tented
Bar + Drinks, Cakes + Desserts, Food + Catering, Planning, Rentals + Equipment, Service Staff
Wonderful memories that will last a lifetime at Diamond Mills!Reviewed on 4/09/2015
Our wedding on 3/29/15 held in the Tavern at Diamond Mills was everything we wanted it to be and so much more! From our brunch and initial meeting with the Events Director, Laurie, to our menu planning with the Chef, Guiseppe, to the unbelievable grounds at Diamond Mills we could not have been happier!!! When planning our event we found it very easy working with Laurie and she had answers for all of our questions. She helped us create a time line for the day and and design the layout for the ceremony and reception seating. Gina, the hotel manager, gave us a large room block at a fair price and comped our suite, which was awesome! The detail in the hotel, grounds and doing areas bring a lot of added value to the overall experience. Next, I must address the fantastic food, the Chef and his team! My husband and I and our guests could not get over how delicious and plentiful the food was. There was fresh fruit and danish sent to my room while I was getting ready, there were platters waiting in the bridal suite during cocktail hour prior to our entrance filled with all the food served during cocktail hour, and an unbelievable dinner served family style followed by the presentation of our beautiful wedding cake and a very large vienesse display. People were raving about the food, how every dish they tried was great! I am a pastry chef, my husband a chef, my executive chef was in attendance as well as his sous chef (my good friend) and everyone was raving about the food. The service was spot on, no one had empty glasses or dirty plates piling up. Nothing but compliments from all the guest on how wonderful the service was. Even the owner was there chatting with guests and giving my parents a hand at the end of the night gathering everything up. Our wedding was awesome and we absolutely loved every minute of it! A huge thank you to Diamond Mills and their team for helping us create a day we will always remember!
New Year's WeddingReviewed on 1/09/2015 Meredith C
My husband and I were lucky to find the Diamond Mills while attending a close friend's wedding prior to us even being engaged. We left the wedding with the feeling that DM would be the perfect place for us to tie the knot. We were in touch with Laurie immediately after the proposal and we quickly snatched up NYE as our date. We chose to have our ceremony in the foyer area which is not typically where weddings are held - the staff was eager and excited to take a risk and help us have our wedding on the staircase. The reception turned out to be incredible and all of the vendors that DM recommended truly over delivered. The food is amazing and our guests were blown away by the view and incredibly hard working staff. We also had our rehearsal dinner in the Tavern and filled the hotel so you could say we kind of took over the DM for a few days which made the whole experience that much more fun! We are looking forward to visiting the DM again in the near future.
Wonderful wedding weekend at Diamond MillsReviewed on 7/26/2014 Jackie W
Diamond Mills was wonderful. We had a gorgeous day of sunshine which definitely helps, but we are still getting compliments on our venue, the weekend and our wedding overall. The team at DM was amazing - from helping us customize our food choices, our wine list, some extra special requests, and just in general keeping us on track. The cake is included and was amazing and gorgeous. We filled all the rooms at the hotel and our guests LOVED IT! Amazing venue - all rooms have a balcony. Laurie was a pleasure to work with, ran the rehearsal extremely efficiently and just in general was able to help us pull off an amazing event. Also, because of the space we got some great photos too! Outside, in the bar, on the stairs - great choices! Have fun! Highly recommend this venue for your special day.
I would like to see the wedding venue respond to the entries that are less than 5 stars: rude managers, deciding to have a tent or not at the last minute, unexpected costs, etc.
Wedding Date: 7/3/16 Diamond Mills was suggested to me from a friend of mine. When I viewed the photos online I was not sold but I agreed to go take a look. From the moment I walked through the door I was blown away. The foyer is gorgeous, the dining room is spacious and elegant and the patio was beautiful. We booked our wedding and Laurie worked with me to edit our package a bit to suit our needs. We choose the diamond package. A few months later we met with our wedding consultant Bethany. She was amazing from day one, very energetic, had amazing ideas and suggestions for us and I knew I would trust her to help me put together a great day. We emailed often, responses were quick and she was very accommodating, I can’t say enough about how much we LOVED working with her. We also booked the hotel on site for our guests, the hotel is gorgeous and our guests loved the views, patio and convenience. We also booked the tavern on site for a 2-hr after party; the guests loved having more time to celebrate. The bridal suite was large and worked great for my 7 bridesmaids and the moms to get ready in. The weather was perfect and we had our ceremony out on the patio. Our guests RAVED about how beautiful the venue was. We are still getting calls weeks later about our wedding. The cocktail hour food was beyond amazing. Our guests loved the Chinese take out station with food served in takeout boxes, the crab cakes were to die for and everything was great. Bethany met us at the door after the ceremony with the signature drinks for us. Dinner was great, just wait till your tasting, you will understand why I’m raving about the food so much. We also had a Viennese hour, which was excellent. I could and would go on and on about how amazing our wedding was, how great the bar staff was and how perfect Bethany was as a wedding coordinator. If you want to make a HUGE impact on your guests at your wedding, book Diamond Mills, you will be blown away about all of the amazing details the venue and staff will add to your special day.
Diamond Mills is a breath-taking venue. We had our wedding in the Tavern at Diamond Mills, instead of the ballroom, and it was a super cool space with such character for a smaller (100) wedding. I loved the flow between different areas for people to move around in. The bar, the terrace, the dining room, the mezzanine, the library, etc. There were spectacular views for our ceremony on the terrace. Everyone was very impressed with the food, but even more so with the quality of the service. Bar & Wait staff were great. The on-site wedding coordinator (Bethany) was absolutely amazing, fielding questions and requests during the months leading up to the wedding, straight through to the night of the wedding. She made us feel like we were her top priority at all times. She was extremely personable, organized and on top of everything. We had a fantastic wedding here. Top notch, I highly recommend.
Diamond Mills is STUNNING! We are so happy we chose this venue for our April wedding. Bethany, their event coordinator, is absolutely AMAZING!! We honestly can't say enough good things about her! We live in NC and our wedding was in NY. Bethany fit us into her schedule any time we were in NY visiting, and even set up 2 separate tastings for us. The Chef is incredible as well! All the food was sooooo amazing - we had a ton of old Italians at our wedding and they all gave the food 2 thumbs up! Diamond Mills also provided our wedding cake which was included in the price. We sent in a photo of what we wanted and the Chef copied it EXACTLY! They even allowed us to have 2 different flavors in the cake. Diamond Mills worked with our budget and really went above and beyond what we expected. We had our own wedding planner that Bethany worked with really well to make sure our day was everything we dreamed it would be. Diamond Mills itself is just stunning. From the moment our guests walked in the door, everywhere they looked was beautiful. And you DEFINITELY can't beat the view of the waterfall!! It was very clean, and the whole serving staff on the day-of was very polity and professional. A bunch of our guests stayed overnight and were all very impressed. We had brunch there the next day at The Tavern which also exceeded our expectations. Overall, if you're getting married in the Hudson Valley and are looking for a venue with an incredible view, lavish decor, great food, and easy-to-work-with staff, Diamond Mills has something for you. We are extremely happy we chose this venue and would HIGHLY recommend them!!
Diamond Mills was the best choice for our wedding this past October. From the moment we visited the venue, there was nothing we did not like about the space (it was a even a rainy day!) We immediately booked for the last available Saturday in the fall of 2015 which was October 31, 2015. We initially worked with Laurie and she was very helpful and informative. She kept in touch with us throughout the process until Bethany Boyce took over in late summer before the wedding. Again, she was very accommodating and made us feel like we were the only couple she was working with. We had some unique demands as our wedding was on Halloween related to our special dance, candy bar, etc and she was more than willing to work with us to make sure our vision came to life. She was so hands on and helped us during the planning process and then the weekend of- making sure the venue and decor was set up the way we had hoped. We went with a silver package with the top shelf bar upgrade and as per our guests this was a perfect amount of food during the cocktail hour and everyone raved about the dinner itself (short ribs, pumpkin ravioli, salmon) We spent the whole weekend at Diamond Mills after having our rehearsal dinner in Kingston on Friday night and the accommodations were incredible. Gina Hornbeck was amazing and met all of our requests. Again, we felt like we were the only people in the hotel and everyone catered to us. My husband and I booked the Esopus Suite for the night before and night of which the bridal party used Friday night and Saturday morning to get ready in. It was large enough to accommodate the beauty team as well as all of the bridesmaids (8) comfortably. We also booked the Tavern for an after-party which our guests loved. If you decide to order food for this, be mindful the portions are small! Overall, we could not have asked for a better setting have our wedding reception and stay for the entire weekend. Diamond Mills exceeded our expectations! A special thank you to Laurie, Bethany and Gina for making our dreams come true!!
There is no better way to start this review then to tell you that it has been nearly a month since the wedding and it is still the talk of the town. People have been raving about the food, staff, location, decor and more. We worked directly with Laurie and Bethany. Bethany was hired only a couple months prior to the big day and we were apprehensive to have such a big change so close to the day. Bethany turned out to be one of the best parts of having out event at Diamond Mills. She was attentive to every detail, including at one point holding the 3 year old ring bearer while his mother prepared to sing for the ceremony. Bethany greeted every question with a smile and ensured that our requests were not just met but exceeded. When considering this venue make sure you get a chance to meet with Bethany. She is a major plus. Laurie over sees the big picture and is very organized. She is approachable and made us feel welcome at the tasting and during all the meetings preceding our event. She is an excellent person to do business with. Morning of the event the venue was opened to us at 10am. This gave us plenty of time to get settled and prepare for the day ahead. We brought all of our decorations to the venue and dropped them off to Bethany. Bethany quickly came up with great ideas on how to assemble our table markers and the decorations we provided. My wife and her bridal party were treated to a beautiful bridal sweet. My groomsmen and myself were also given a room down the hall which doubles as a conference room. This gave us ample spaced to get ready and have a few drinks to settle in. Gourmet cheese and cracker platters were provided with champagne. Staff was very attentive as soon as we walked in the door, offering to get us drinks, food and basically anything we could need. The ceremony was conducted on the terrace of the venue overlooking the waterfall. We couldn’t have asked for more of a breath taking view which gave us amazing pictures. The cocktail hour started immediately following the ceremony. Food was ready right on time and wait staff were on point. The reception following the cocktail hour was excellent, dinner service could not have been better and each table had their own waiter/waitress. The food was A+ from the vegetable and cheese table to the entrees there isn’t a single criticism to be heard about the food. The food was so good that my wife and I have made the Tavern a go to spot for dinner on a consistent basis. After the reception ended the party moved to The Tavern, my wife and I opted to have an after party. The after party was the selling point for myself when we first looked for a venue. For a minimal charge we were able to enjoy an extra two hours with our guests while enjoying a few drinks and some food to pick at. The bartenders went above and beyond for our guests. Hotel was a little pricey for our guests so most stayed down the road. We were given a room at a discount and it was really beautiful. The hotel staff made sure we had a chilled bottle of champagne and desserts from the wedding waiting for us. The hotel is on site and a 100 yard walk from the tavern which is a very convenient amenity. Diamond Mills is amazing. It is affordable, while providing above and beyond service. Bethany is friendly, upbeat and will work make your day what you’ve always dreamed of. HAVE YOUR WEDDING HERE!
Diamond Mills was an absolutely amazing venue to have our wedding! The waterfalls provided the PERFECT back drop to our ceremony. The food was absolutely out of this world and the staff that assisted in setting up the day of the wedding and served our guests during the cocktail hour and reception were above par! They were outstanding! We have gotten so many compliments about the beautiful venue and the amazing food! My only complaints are having to pay for our food tasting. As out of state clients, we had to make a special trip up to NY for a food tasting and were charged for something that is usually a complimentary service, especially since we had already booked the venue and paid a deposit. I understand that they provide an event once a month for a tasting, but my husband and I never could take time off of work to travel to that event. I also had a hiccup with the bridal suite being available earlier in the morning to us in order to have our hair and makeup done for a First Look. You have the bridal suite 12 hours prior to the end of your event so we had the suite starting at 11:30am, but we needed it at 8:30am in order to have our hair and makeup done and ready for pictures. Diamond Mills did accommodate me by giving us the suite at 9:30am, but we needed to have all of our belongings out of the suites before the reception started so my bridal party had to cart all of our stuff out of the bridal suite before the ceremony started and put things in our cars. Later, we went back upstairs and the suites were still not cleaned and un-used so we could have kept our things in the suites after-all. The bridal suites should be available to the wedding party the entire day of the wedding! You are paying to use the venue and girls need to get ready very early in order to be ready for pictures and it is nice to have the suite during the reception to keep our things there so we are not worry about it before the ceremony begins. Apart from those 2 minor things, Diamond Mills was wonderful! I am so happy that we had our wedding at this venue and we do it all over again if we could! I worked mainly with Bethany the last few months before the wedding day and she was an absolute dream to work with! She was so friendly, responsive, accommodating and just a sweet-heart! Thank you Diamond Mills for providing an amazing venue and wonderful food/service for our wedding day!
Our wedding on 8/7/15 was absolutely beautiful. When my husband and I first visited Diamond Mills (the 2nd venue we looked at), we instantly knew we had to have our wedding there. It really sells itself. The waterfall is breathtaking, the brick building, the giant staircase, the beautiful rooms - it was all just amazing. Laurie had been extremely helpful throughout the entire year and a half and her calm energy especially helped us (me) when we got closer to the wedding. From the food tasting to all of the random times my husband and family wanted to stop in to take a look, Laurie was gracious and helpful. She responded very quickly to emails and it was all just an easy process with her. Our ceremony overlooked the waterfall and we had Laurie and Bethany working so well with the DJ (Donnie with Your Event Matters who is amazing) to have us enter the ceremony at the perfect moment. My father and I came out to a specific moment in a certain song and Bethany had us walk out at that exact moment - making the entrance perfect. Since I may be a little crazy, I created a layout of how I wanted everything to look (favors, guest "book", pictures, etc.) and Laurie and Bethany set it up perfectly. The food was absolutely delicious (especially the short rib) and the cake (which I heard could be dry) was moist and amazing! We got the red velvet. While the price of the actual venue and wedding itself was very reasonable, I will say the price of the hotel was pretty high. We had booked half of the hotel with our guests so we felt a little bad having them pay such a large amount for one night, but we didn't hear any complaints from the guests. Apparently they loved the heated floors in the bathroom - which I wish I tried! However, Gina (at the hotel) was great to work with. Overall, I am SO happy we had our wedding at Diamond Mills. It isn't your typical venue and that's what I love about it. I really wanted a venue that was fairly new and something our guests have not seen before - and Diamond Mills was just that. It was exactly what I pictured and had in mind when we got engaged and to have our wedding there was a beautiful dream. It felt so surreal the entire night because it all turned out to be perfect. I HIGHLY recommend Diamond Mills!
Our experience with Diamond Mills was nothing short of amazing. All of our guests ranted and raved about the attention to detail and wait staff, how beautiful everything looked, and how "perfect" it all was. Diamond Mills was the first venue that we looked at because we loved how beautiful the grounds were, the waterfall in the back, the open terrace for guests to enjoy, and we had dined there before and knew the food was amazing. After our first sit-down with their coordinator, we knew we had found the place. They accommodated every single request that we made and were extremely professional throughout the whole planning process. It may sound strange, but even the tasting a few weeks before the wedding was something my husband and I will never forget because it was THAT good. They paired each dish with a wine that could be offered the day of our event and it made the entire meal that much better. Open bar is included in each of their packages with many different options for upgrades. The cake is also included and there are an endless number of ways to make it your own (for example, we had alternating layers of vanilla and chocolate with fresh strawberries in between) and all of the guests loved it! I could go on and on about our wonderful experience with Diamond Mills. We drove 45 minutes from the church to there because we felt it was worth it. We are so very glad that we chose Diamond Mills for our venue!
Constant BattleReviewed on 8/20/2014 Victoria C
It has taken us some time to write this review. We went back and forth on what to say in order to properly forewarn couples. First, we want to say how beautiful the DM property is. However, there were many issues on our special day. This is what we encountered: 1. When we first met with Diamond Mills Laurie was our contact person. We worked with her for approximately eight to nine months prior to our wedding. However, a week before our wedding, we went for our final walk through at which time we were told an entirely different woman, Josephine, would be handling our wedding and Laurie would be on vacation. Why this information was only provided a week before the wedding is beyond me. Nevertheless, Josephine was a nightmare. 2. We told Laurie from the start of our planning that we wanted to have our ceremony outside on their large deck/patio area with the falls as a backdrop. I told her we did not want a tent if it rained as we would move the ceremony inside if need be. The Wednesday before our wedding (wedding was on Saturday) the same day she was to leave for vacation we were told that the tent would be up on the day of our wedding and that there was no way for them to take it down. After making a formal written request they finally agreed to take it down the morning of our wedding. Then Laurie left. 3. The day after, we were scheduled to have our wedding rehearsal at DM. After receiving the confirming email about the tent Josephine proceeded to give us an ultimatum saying that if we chose to have my ceremony outside and it rained the day of they would not move the chairs inside and either there would be no ceremony or our guests, the chairs and we would be soaked. She told me we had to decide by Friday at 2p.m. where the ceremony would be (24 hours + before the ceremony – which is not customary). After being forced to make a decision we deiced to move our ceremony inside just incase. It did not end up raining. 4. Josephine situated the chairs for the ceremony in a position that was not conducive to the ceremony and refused to move them and threatened liability if we moved them ourselves. 5. When the groom arrived there was no food and refreshments for him or the groomsmen. If not for some beer in one of their cars they would not have had anything. The groom was then accosted by a waitress while getting changed & ready on his own for the ceremony, to pay for a round of drinks that another guest had ordered. Fortunately he had the cash ($50 for 5x shots). 6. Once the ceremony began, the temperature in the room was very high, to the point that the groom (and reverend) were sweating profusely. A request was made to turn down the temperature which was refused. To add to the uncomfortable atmosphere we had to contend with loud noise from the nearby kitchen, which could be clearly heard by the wedding party and guests. This carried on throughout the process of the vows and being addressed by the reverend. 7. There were issues with the booking of our rooms at DM. We were instructed that if we could fill out a block of 10x rooms before a set date, we would get the bridal suite for free. However, we couldn’t fill out our block before the set deadline and were therefore paid full price for our room ($600+). By this time we had 9 rooms booked out for the event and were eventually allowed the bridal suite at half price ($300+).
Our wedding at Diamond Mills Hotel & TavernReviewed on 8/12/2014 Tracy H
We were married at Diamond Mills on Saturday August 9, 2014. Our ceremony and reception were both there. This place is fantastic! Laurie (event coordinator) was easy, professional and great to work with. She gave us everything we asked for. The staff working the wedding reception were wonderful and very attentive. All the food (from the wedding party suite, cocktail hour, dinner and cake) was perfect. We had pass around hors d'oeuvres, open bar, salad, dinner, mini pastries and our cake (part of the wedding package), a Champaign toast to start the evening and wine poured at the table throughout the dinner service. Everything was delicious. All of our guests were first time visitors to Diamond Mills and all were highly impressed. We stayed 5 nights at the hotel and were treated great by the staff. The room overlooking the falls were spacious, clean and we were given turn down service (and chocolate) each evening. Congratulations to everyone at the hotel for a job well done! We highly recommend Diamond Mills to anyone planning an event.
Fabulous in every way!Reviewed on 7/01/2014 Stephanie W
We booked Diamond Mills for our daughter's wedding (June 2014) about 18 months in advance, and since everyone was traveling from NY or Boston, we reserved the entire hotel as well. Laurie H leads the event staff and was extremely helpful, answering many questions, and she was always very patient with our many questions and requests. I loved that she always tried to get to 'yes'. She was very easy to work with, and as the time drew near, her experience and professionalism was very reassuring. She was on top of all the details including reviewing the rental chairs we wanted as they were being delivered. The service staff was excellent. The setting was amazing, with the ceremony on the patio overlooking Esopus Falls, and the guests came back out through the evening to enjoy the sunset, smoke cigars and enjoy the summer night and floodlit waterfalls. On the day of, Laurie was very calm and in charge and we didn't worry about anything, and they took great care of the bridal party. The food was outstanding! All our hotel guests were thrilled with the venue as well: great bedding, clean and pretty rooms, patios overlooking the falls, and very friendly and helpful hotel staff. There are many wonderful opportunities for wedding photos here including the Tavern bar where the bride and groom hosted drinks after the wedding. We cannot say enough wonderful things about this venue/vendor and highly recommend Diamond Mills!
Beautiful wedding and venueReviewed on 6/30/2014 Leslie C
Overall, we are very pleased with our wedding at Diamond Mills. We received many compliments about the beautiful venue and the town of Saugerties. We had about 70 guests, so it was on the smaller size. The ceremony was on grounds, we reserved 10 rooms at the hotel and also chose to keep the tavern open following the reception so our entire wedding was with DM. We worked with Laurie H. throughout the year for our wedding planning. Laurie was always very kind, helpful and communicative when we had questions/concerns. We were able to go to DM several times to get a better feel for our special day and plan decorations and set up, Laurie coordinated all of this. About 2 months before our wedding we were contacted by Josephine, saying she would now be taking over our wedding and would be reaching out again as we got closer to the wedding. We did not hear from her again. This was confusing and concerning as final details were still not discussed. Thankfully, Laurie continued to coordinate. Josephine was present the day of the wedding, however, Laurie ended up being our main go to person and we were very pleased and thankful for this as Josephine does not seem to have great people skills. Several of our guests asked who she was and noted she scowled most of the night and/or was rude to them. Gina, the hotel manager was of similar kind. There was a mix up early on with regard to hotel reservations and although it was corrected, Gina was unpleasant, rude and talked down to my parents several times even though it was the hotel staff’s mistake which needed to be corrected. There was a sense that because were were not reserving the entire hotel that we were not good enough to be treated with the same respect. Additionally, the Gold Package is supposed to include special hotel rates, however, apparently this only applies if you book the entire hotel. I wish there was another hotel around that we could recommend instead, however, this was the most convenient and in the end they allowed us to check in early which was a plus. You also can’t beat the view and the rooms are definitely top notch. The ceremony was perfect. Again, Laurie was there to walk us through each step as we went through it as we did not have a rehearsal prior to the big day. This was a bit nerve-racking for me, but Laurie was calm, organized and this was greatly appreciated. The Gold Package provided just the right amount of food (we are Italian) and we were very pleased. The cake was beautiful (the chef took the lead on the design and matched our colors perfectly!) however we had a difficult time deciding on the flavor as we did not really like any of the choices we sampled at the tasting. The assorted pastries, we heard were delicious, however, they were only left out for about 30 minutes and taken away before many people were able to sample. DM allows you to have a signature drink and this allowed for no back up at the bar, which we had seen at many other weddings. Table wine service was superb, I don’t think anyone’s glass was ever empty, whether it was water or wine, the waitstaff was EXCELLENT. Keeping the bar open at the tavern was a bit disappointing financially. In hindsight we could have continued the party up at The Pig instead and saved about $300, tax and gratuity were tacked. Again, overall, we were very pleased with our wedding and would recommend DM because of the beautiful location and the elegance the venue provides.
Beautiful Venue with a few hiccupsReviewed on 6/29/2014 Ashlea B
We had a summer wedding at Diamond Mills, my husband and I chose this place because it is absolutely gorgeous!!! The pricing was better than other venues in the Hudson Valley. Our ceremony was out on the terrace and the ball room was beautiful. I did put a lower rating on the service, I felt as though this was lacking. The bar ran out of beer by 8pm and instead of getting more just told our guests they didn't have anymore, I was not made aware of this issue until after the wedding was over, but I feel as though if was made aware I, as the bride should not be left to deal with the issue. I felt as though the waitstaff went above and beyond for our guests, although we were supposed to have a personal waiter and they did not seem to be around asking if we wanted drinks or anything. Management here needs to step up their game. The first unfortunate event happened when guests were trying to sign the guest book and the pens I had bought we're not working. The management staff told the guest after she asked for new pens "that's the pens they brought, so what do you expect me to do about it?" I was mortified to find that this is how one of my guests was spoken to I feel as though it should have not even been an issue to get some pens for the guest to sign the book. As I was saying goodbye to my guests the lights were on and we we were rushed out, they we're actually vacuuming around me as I was trying to clean up. I do understand that they had a wedding the next day, but I feel as though they should have waited to clean until we had all of our things out, and my husband and I did have everything out of the ballroom by 10:30pm. I was left at the end of the night in my wedding dress cleaning up after my wedding. As was promised in the contract we would get our centerpieces and anything we brought, out of the venue, instead of the staff helping they were busy telling my guests where to take things and letting them know what was left to move. I feel as though their staff should be there to help move things out of the ballroom so they can clean. I was also told by a guest that one of the management staff said "I hate confetti" unfortunately, it is a wedding there will be instances where there is confetti. The next morning we went to brunch and were treated very rudely by one of the managers in the tavern. We had a large party and told the manager that we would split up. The manager told us only parties of 4 were allowed, and we asked if there was any way a party of 5 would be ok? The manager then replied "you can do that but it will be pushing the envelope". One of the party members replied "ok we will push the envelope". The manager then replied "fine, but if you have a party of 5 your service will suck!" I actually could not believe the words came out of his mouth! We ate breakfast and the waitstaff again were amazing and our service was just fine. After the fact I guess the same manager was rude to other guests as well, but I am unclear on those details. So over all diamond mills is a beautiful venue, the food was amazing, the waitstaff was amazing, but I feel as though there are many improvements that can be made with customer service on the management end. I feel as though we dealt with a lot of different people throughout our wedding process and the staff has a very high turnover. Overall our wedding was wonderful, but I feel it was due to a lot of work by myself, my husband and friends.
Wonderful VenueReviewed on 5/24/2014 Danyelle M
My husband and I are so happy we chose the Diamond Mills for our wedding. We had originally planned to have our ceremony outside on the terrace but due to bad weather we had to move it to the third ballroom. That didn't even matter because everything was still so beautiful it blew our friends and family away. Laurie was so very accommodating she helped is in any way she could and any time I had a question I could email her and get a response right away. According to our guests, during the cocktail hour there was always multiple trays of food available and no one went without. During dinner we had many people coming up to us and telling us how wonderful they thought the food was, how beautiful everything was, and what a good time they were having. It was such a perfect evening and I wish we could live it again.
The Most Amazing Wedding!Reviewed on 4/30/2014 Catherine C
The moment my fiancé and I stepped foot on site we knew this was the perfect venue for our wedding. We couldn't have imagined how much better it became! Laurie is absolutely amazing and was fully available throughout the entire process and answered any and all my crazy questions and requests! = ) She definitely goes above and beyond to make your day a dream come true. From the service to the food to the fantastic view of the Esopus Falls this was truly a fairy tale wedding. Even Gina and the Hotel Staff makes you feel like royalty. Diamond Mills makes it look effortless. My now Husband and I are truly lucky to have chosen this Venue to celebrate our Marriage. Run to this place immediately if you want the wedding everyone will talk about for years!
Money Well SpentReviewed on 4/09/2014 Andrew K
Our experience at Diamond Mills was very good. We chose to do our ceremony, cocktail hour, reception, after party, and brunch all at the venue, while also booking a majority of the hotel rooms with our guests. We found Laurie, the event manager, to be easy to work with and accommodating to our wishes. On the day of, she was very helpful in making sure everything went smoothly and as planned. Our guests had nothing but great reviews of the food, service, and overall quality presented by Diamond Mills, with several people saying it was the best wedding they have attended. Our only critiques are as follows: There is no wiggle room in terms of extending the reception by any amount of time. The times in your contract are all that is allowed. Also, the DM Tavern bar closed at 11:30pm for our after party. So, regardless of how many guests were there, closing time is closing time and that's that. The hotel manager is very Type A and you have to play by the rules or she can become difficult to deal with. We found the catering manager to be very Type A, as well. We heard a few comments from guests that the staff, including leadership staff, were a bit brash; however, we felt that their job was to ensure that our day went perfectly (and it did). Lastly, there was no discount offered on any rooms to wedding guests, nor for the bride and groom. As bride and groom, were we well taken care of? Yes. Did we feel special in any way? Aside from a few extra chocolates on our plate for nightly turn-down, not really. It would have been nice after having spent a lot of money to receive, at the very least, a discounted room or an upgrade. Overall, we would say that having your wedding at Diamond Mills is money well spent and you can trust that they will make the day as valuable as possible for the bride and groom.
Awesome Wedding VenueReviewed on 4/07/2014 Angela C
We just had our wedding at Diamond Mills. We can't say enough about this venue. The staff was top notch, Laurie, our event manager was the most amazing person to work with. Our theme for the wedding was a pink party for breast cancer. We asked all of our guests to wear some little accent of pink. Some wore socks, ties, nail polish - you get the picture. Laurie herself participated by wearing a beautiful pink dress. That's how personal the attention you get is. She made the entire process stress free and made sure everything went a off without a hitch. We can't say enough about her. The hotel manager Gina is awesome. Not a problem or issue she can't solve. The entire hotel staff rocked. The rooms are beautiful, clean, so inviting. So easy to go from your room to your event just a few steps away. The food was out of this world, mouth watering. The entire staff, servers were unreal. So attentive to all of our guests. The banquet manager Lucie rocks. The Tavern manager and staff could not do enough for you. The after hour party was unbelievable at the tavern. They made sure everything flowed. We ordered subs for the after party for our guests, Laurie knocked it out of the park. The response was overwhelming from our family and friends. The brunch we arranged the next day for our guests was outstanding. The staff remembered most of our guests names. The Venue is beautiful. The falls outside, breathtaking. There's not enough words to describe the Diamond Mills. They made our wedding a huge success. Our only regret is that it's over.......If you're looking for a place for your wedding please please call Laurie and check out the Diamond Mills in Saugerties, NY....You'll be happy you did........
Beautiful and Amazing!!!Reviewed on 1/07/2014 Laura J
I had my wedding here during Christmas time, it was absolutely beautiful and perfect! The place was decorated beautifully, and everything was very smooth. The wait staff was excellent as well as the planners. We could not have asked for a more prefect place to have our wedding!
Easy going and BEAUTIFUL!Reviewed on 10/09/2013 Erin T
I recently was married on Friday September 27, 2013 at the Diamond Mills. I considered myself a very laid back, easy going bride, which is good in some ways but once we were a month out, I thought "wow, do I trust these people so much that I really don't even know what my wedding cake looks like?" I had already picked my package (silver), made menu choices, sent a picture of my cake to Laurie H. (Event planner) and picked out my table linens, but other then that I felt as though I didn't know exactly what was going on! Well let me tell you, the wedding was more beautiful then I could have ever expected. Upon arrival, my bridesmaids and I were brought to the beautiful bridal suite and greeted with delicious hor d' oeuvres and champaign. The groom and groomsmen were also greeted with the same in another room. The staff was AMAZING. Cocktail hour hor d' oeuvres were passed around and offered to everyone, drinks were flowing and people raved about it! Then the main course was served and was not only hot but delicious! The cake was exactly like the picture I sent and also one if the best carrot cakes I've had! Again I can't explain how great the staff was. Plates were picked up promptly, drinks were filled continuously. They were wonderful! After the wedding we went to the tavern where we were welcomed with smiling faces and served quickly. From there we went to our room which was gorgeous and overlooking the beautiful creek. The bed was like sleeping on a cloud and there was a continental breakfast in the morning. It was overall a great experience and so relaxing, I trusted Laurie and the staff at the Diamond Mills to put on a beautiful wedding, and they were able to do that and exceed my expectations. My husband and I plan on celebrating our 1 year anniversary there!
Beautiful, Elegant and fun!Reviewed on 9/27/2013 Emily S
I had my wedding at Diamond Mills in August this year, I could not rave about this place more. The staff was top notch, Laurie the event manager was amazing to work, and on the big day she made sure everything went a long without a glitch. Gina, manager of the hotel (which was sooo luxurious!!!!) was also so great to work with, really wonderful people working there! The food was amazing, out of this world good! The waitstaff was soo nice, haha and patient (even guests got overly excited), they really seemed to enjoy the night too! The Venue is just stunning - really one of a kind. The design and style is so elegant, but really cool at the same time - you have to see it for yourself! And being on the water was great - we all loved taking quick breathers from dancing and going out on their huge deck overlooking the falls. Ending the night at the hotel was was the giant cherry on top, they make you feel pretty darn special when you stay there, and the beds.. just heavenly. I wish I could relive it at least 10 times over. wow. Thank you so much Diamond Mills Staff you were all amazing! What a wonderful night to remember. Have your wedding here, you won't regret it! - One Blissful Bride!
The Diamond Mills DisappointsReviewed on 9/09/2013 Andrea S
We are writing this letter to inform everyone of some aspects of our wedding which fell below our expectations. Failure to Book our Room Correctly: - We booked the Tower Suite for Friday and Saturday through earlier this year. Saturday night was included with the wedding and Friday night was reserved at a pre-determined rate. Our credit card was charged prior to our stay. - Upon our arrival at Diamond Mills on Friday, June 21st, the desk staff printed up a one-page document showing that we owed a balance of over $500.00 on the room. They insisted we sign the document, even after we explained that this must be a mistake. It was obvious that no note had been made about our prior arrangement or that we were getting married there the next day. - They again asked us to sign the document. We explained that we had made arrangements with the manager and waited while they located her and brought her to the front desk. This was eventually resolved. Unexpected Tent Fee: - To our knowledge the tent was an included amenity. We were told we had to decide whether we required before the wedding and that we must make a choice three days prior to the event. - We were never informed (via a written contract or verbally) that the tent was an extra fee. - The day before our wedding, we were presented with a bill for $1,000.00 for the tent. We then had to break from our guests and privately talk to the staff about this unexpected cost, which we were not prepared to pay. It took time away from our guests and brought unnecessary stress and tension to the evening. Rooms Not Serviced/Cleaned: - Some of our guests stayed both Friday and Saturday nights. Several of those who stayed both nights informed us that they returned to their rooms Saturday night to find that they hadn’t been serviced/cleaned. Lack Of/Incorrect Hors d’oeuvres: - We did a tasting before the wedding and selected six hors d’oeuvres for our cocktail hour. It become clear within 30 minutes of cocktail hour that the requested hors d’ouvres were not all present. In addition, of the six we requested, some had been modified. Some were alternative hors d’oeuvres, which we had not selected or tasted. - These alternate hors d’ouvres started to show up around 30 minutes in to cocktail hour. They were all fried. I cannot eat fried food, that is why we specifically selected the items we did. - It was also apparent that the hors d’ouvres coming out which we had not chosen were of a lesser quality in ingredients and preparation. - Our contract stipulated that a “Tuscan Table” of meat, cheese and fruit would be available during the “Reception”. This was not present. Incorrectly Prepared Wedding Cake: - We specified to their pastry chef the two types of cake we wanted. Both types of cake was to have its own filling combination. - Both cake combinations were done incorrectly. Some did not have filling at all and the chef simply used the butter cream as filling instead. - The vanilla cake was exceptionally dry - an amateur mistake for a pastry chef. Due to the nature and consistency of these errors, it is our belief that this was a strategic approach to cut costs by excluding elements that were in our contract and delivering less than adequate products and service.