Really tried to give Juan an opportunity to make it right. I hired their company for our wedding and the service was nothing short of a disaster. Not only did they ruin our isle songs by not playing the correct ones, our first dance song was ru...
ined, our intro song was ruined, his phone went off during the service and cut music from playing. He started our first dance and bouquet tossing song prior to even being ready. We had to ask him several times to turn music up as nobody could hear it. Not only was my father extremely irritated, But I had numerous guests approach me asking what was going on.
I provided two spotify playlists which were not used, music was all over the place including rock breakup songs that we had never heard prior to the wedding.
The dj apologized to me on one occasion and said no more mistakes, yet he continually made them.
I reached out to the owner, Juan via email and phone call. He returned my call once asking me to call him back, and it has been a few days since I've heard from him.
The DJ service really helps make these moments that more special, and unfortunately rather than enjoying our day, We were irritated and stressed the entire time. We paid $700 for a service that was less than unsatisfactory.
I'm not sure what happened as I've yet to recieve any sort of explanation. I believe I should've recieved a partial refund for the major disappointment we endured, but the best I can so is warn others that this is probably not the route you want to go, and if you do, hopefully you dont have the same experience because nothing will be done to make it right in any way.