Hair + Makeup Trials Available, Hair Stylists, Airbrushed Makeup, Eyelash Extensions, Makeup, Makeup Artists, Nails, On-Site Hair + Makeup, Facials, Massage, Waxing, Spas, Beauty
First off: I will state the stylists did an incredible job on my hair, my bridesmaid's hair, and my mother's! Everyone was very happy with how their hair turned out, the stylists took their time and didn't overlook details, and the styles looked fantastic all day! However, I was NOT happy with the "wedding coordinator", or how my trial went. I did so much research trying to find a great salon that I didn't have to feel stressed about, and I was lulled into a false sense of security with this salons wedding contract and details page. Communication went well until after I had my trial a month before my wedding (which they would not schedule sooner) even though I had booked them months in advance. After my trial, I omitted make-up because I decided to go with airbrushing, which they didn't offer, and I added 1 bridesmaid because I decided to pay for all of my girls' hair, and one had been planning on doing her own. I also tried to add 2 manicures for 2 of my girls who wanted them. I did not think I made complicated changes. For these changes, I was emailing with the wedding coordinator as I had been before, who assured me those changes could be made easily, and that I did not need to refill out a contract services page as I had before, (even though I offered to fill it out again). During the month before my wedding, I was also trying to make the day of schedule, and was not getting a clear cut time for how long it would take 6 PEOPLE to get their hair done AT THEIR SALON, which was very frustrating, and caused me lots of stress as I tried to time everything else for that day. The wedding coordinator emailed me lots of times with typos and incomplete sentences, which I found to be confusing and very unprofessional, and they kept trying to change my times around. This made me very concerned that they did not have enough stylists to get 6 people done in a 3 hour time block I was offering up. I ended up omitting the manicures because it seemed the scheduling was too confusing and not going to work. I would have switched salons had I had more time before my wedding due to all of this confusion. I also received a phone call a week before my wedding to confirm my services, which was appreciated, but I discovered my changes had never been updated in their system as I had been told they were. I went over again what we needed, and they assured me they changed it. They called me the day before my wedding to confirm my services, and again, they were not updated. They apologized and stated they were updated in the system. Then I walked into the salon the day of, and I found out THEY STILL DID NOT KNOW THE CHANGES. I did NOT appreciate that. I had omitted make-up for everyone, and I had added 1 person. If anything I thought that made my services LESS COMPLICATED. As for my trial, I ended up waiting around for 20-30 mins past my start time, and I had driven across the state on a Friday because I was told it would be less busy and easier to do on a Friday (this was a mini-destination wedding). Then while I was getting my hair done, I was continuously told it would "look better the day of", which made me feel very uncomfortable. It all felt rushed. If I am paying the full price for my trial that I will be paying on my wedding day, I expect to be treated the same way. While this salon was great at hair, I was disappointed with their customer service. I have had much better experiences at other salons in terms of feeling welcomed and well taken care of.
I did a “destination” wedding in Grand Haven and went with Donaylle Nicole Hair Studiofor hair and make up based on other online reviews. Makenna did an amazing job as my stylist, and the other stylists also did a great job with hair and make up for my bridesmaids and flower girl. I do highly recommend a trial for brides before the wedding day. My trial provided a great opportunity for Makenna to get to know me, my style and my vision for my wedding day, and I loved the end result for both my hair and make up on my wedding day.
To say that I was happy with my experience at Donaylle Nicole Hair Studios on my wedding day would be a vast understatement! They were amazing from start to finish! My bridesmaids all looked amazing and were thrilled with their hair and makeup and how friendly and helpful everyone was. My hair and makeup turned out better than I could have ever hoped and I felt absolutely beautiful on my wedding day! I would strongly recommend this salon to anyone getting married in the Grand Haven area!
Great salon, made the wedding morning very comfortable and easy. Great service and willing to accommodate
I picked most of my vendors based on other reviews or by word of mouth so I was extremely happy to find all the good things said about Donaylle Nicole Hair Studio true. They worked with me and they worked quickly. I was on a tight schedule the morning of my wedding because my ceremony started at 10:30am so there was no time to waste. They got us in and out without rushing us. We were very well treated!
Donaylle Nicole was a wonderful place to spend time leading up to my wedding! Two days before, my mom and I went in for a relaxing afternoon of manis and pedis, and to do my hair & makeup trial. Makenna listened to my feedback on the hair and makeup, made some tweaks, and I was totally happy with how I looked on the big day. Before the wedding my mom, bridesmaids and I went to the salon to all get our hair done, and it was a totally relaxing way to spend the morning--and in the end, we all looked fantastic! The girls kept us laughing and even helped us order food to the salon to eat on the way to the venue. Overall, it was a great experience and I would recommend Donaylle Nicole to anyone planning a wedding in the Grand Haven area.
I used Donaylle Nicole Hair Studio for my wedding. There was 3 bridesmaids, mother of the bride, and myself. They did 4 updos, 1 blow out, and 4 peoples makes up. They did an amazing job. They girls were easy to talk to and laid back. Lots of laughter through out the appointment. We brought in pictures of how we wanted our hair done, and everything came out perfect! I would highly recommend this salon.
best experience!Reviewed on 3/05/2015 heidi b
the team at donaylle nicole is amazing! not only did they do a great job, they made me feel so comfortable. they took my wedding jitters away! love you guys!