We used this vendor for our cake because it came with our venue. When we went for the tasting, the shop was empty but it still took them a long time to get to us even though we had an appointment. We were given cake to sample (nothing to drink ...
unless we paid for a soda from their vending machine) then left alone for a really long time. We chose three flavors for our three-tier cake. When I called them to book our date, I was on hold for so long twice, that I ended up making three calls for my 30 second conversation. They confirmed with me about a week before the wedding and I made arrangements to leave the cake topper at the venue.
The day of the wedding: the cake looked beautiful and they placed the topper well. However, once we cut into our cake, I was worried because it was white. It was supposed to be lemon. Sure enough, it was vanilla cake. The second tier was correct and was marble. I have no idea if our third tier is lemon since we won't cut into it until our first anniversary.
Was the cake good? It was wedding cake. Truly, nothing great. Would I use them again? Probably not.