I had a great experience with Renae when I shopped for my dress. She was very helpful, offered suggestions and found additional gowns for me to try. She wasn't pushy and even when I found my dress on the sale rack, she didn't try to talk me out... of it. I thought she was the BEST! When I went back for accessories, they weren't as helpful. Sometimes you had to ask for help. My bridesmaid dresses were late getting into the store, but we still had them at least 5 weeks before the wedding so the girls had time for any alterations. Accessories were priced a little high. The seamstress seems a little overworked, but does a great job.