Enchanted Honeymoons "set up" our honeymoon, and it was kind of a disaster. I didn't feel that our travel agent listened to us very well when making recommendations of locations, so I ended up doing my research and telling her the resort we wa...nted to go to. She booked everything according to our preferences, but this is something I could have done (and it was the same price for me to do it online). I found out several weeks before we were to leave that all the flight times had changed- and I don't mean an hour here or there, I mean the time of day changed. Again, it happens, whatever. I asked her for our travel itinerary and was told I couldn't have it, which irritated me, but I went with it. When I finally got it the week before, we weren't even sitting next to each other on any of the flights! I asked her if this could be changed, and she said she had contacted United and it couldn't be fixed. We didn't even have seats on one flight that was full, and she said we'd "just have to see, if we could get out of Mexico or not". Seriously?! So I called United and was able to get all the seats changed (within about 1 minute) on each flight except the full one. The full one we ended up paying an extra $100 to get an assigned seat. They said if we would have called a few weeks earlier, we would have been able to fix that without paying anything. So in the end, we paid MORE money to go through Enchanted Honeymoons than if I would have done it myself in the first place. I would absolutely NOT recommend using them, there's no reason we couldn't have had our confirmation # and flight #s more than 7 days prior to departure, and she was just being lazy when she said she couldn't change our seat assignments. I saw no benefit to using a travel agent, and it cost me more money.