Experience:
Expand was on the cheaper end of the spectrum when I did my videographer/photographer search. They had a team of three come to the wedding, had two photography cameras and two videography cameras. One of their staff broke part of ...my wedding dress, which caused a lot of stress. They also never apologized for it. There was some communication difficulty and I felt their photo prompts were a little cheesy. They gave me some edited pictures at the end of the night of as a preview, which I really appreciated. After about a month I received the photos via google drive, a photobook draft to modify (online), a slideshow (via their website) and their "online gallery" format (via their website). About a week later we received the highlight reel via YouTube link and a few days later we received a longer film via Google Drive. All of the content was also sent on an external hard drive, including all the raw video that did not make it to the edited films (full first dance, full father-daughter dance, etc.). With the external hard drive we also received the photobook.
They asked me to review them on TheKnot and WeddingWire and I wasn't sure if I should, because I knew I had some criticism and wasn't sure how it would be received. After deciding to write it for the sake of their business and other potential clients, they emailed me and I felt they were very rude and defensive. They tried to convince me to significantly edit my review to something I felt would be dishonest. When I refused, they disputed my reviews with the site and got them removed. The site got back to me and only one sentence needed to be edited to comply with their review policy.
Final product quality:
Highlight Reel: I was very satisfied with the highlight reel, it was beautifully done. Only complaint was some minor editing choices such as black and white edits and some weirdly placed detail shots (ie. suit, dress, etc.).
Full Film: I was similarly satisfied with this film, it followed the same template as the highlight reel but included more of the speeches, dances, etc. Similar minor issues with b&w and detail choices.
Raw Video: I was very satisfied to receive the raw video, I got to see my full first dance and father-daughter dance, and reminisce about the party. One cam was mostly set down facing the dance floor, while the other was a little more directed.
Photos: I was somewhat satisfied with the photos. I don't think we got one great shot of my husband and I kissing, or even a super great shot of us together being romantic. I think we could have used more direction from them. That being said, we were sent 2,500 photos and there were a lot of really good ones. They also did a great job of ensuring each group of people (me and my parents, me with my brothers, etc.) were captured.
Photobook: I was very satisfied with the photobook, it's a cute add-on and it makes me happy to flip through it.
Overall we got tons of really good content out of Expand. Better video than photos in my opinion, and overall I would say they were worth their price.