About this Vendor
80% off select Bridals: Now - Jan10, 2016!
An intimate, full-service bridal boutique with an emphasis on customer service. Carrying a wide selection of bridal gowns, bridesmaids, mother-of-the-bride, prom gowns and special occasion dresses from industry-leading designers including: Maggie Sottero, David Tutera, Essense and Casablanca
- Amare Couture by Crystal Richard
- Casablanca Bridal
- Cristiano Lucci
- David Tutera for Mon Cheri
- Eddy K
- Essense of Australia
- James Clifford Collection
- Kenneth Winston
- Kenneth Winston: Gallery Collection
- Lillian West
- Maggie Sottero
- Martina Liana
- Simone Carvalli
- Sophia Tolli
- Sottero and Midgley
- Stella York
- Victor Harper
- Victor Harper Couture
Bridesmaid Dresses, Flower Girl Dresses, Mother of the Bride Dresses, Wedding Dresses, Dresses, Alterations, Bridal Stylists, Fashion
olewisReviewed on 9/17/2013 Ondii `
Extremely pleased with the services and the gowns. I purchased my wedding gown, flower girl's gowns and jewelry for myself and my two junior bridesmaids from this store.
Loved my Dress, Loved the ServiceReviewed on 8/29/2013 Kaleena G
This is the only place that I tried on dresses. I had such a wonderful experience my first time here that there was no doubt that I would purchase my dress here! They let me try on tons of dresses and they were so helpful. The dress was beautiful and exactly what I ordered!
Cute shop with great dresses and pricesReviewed on 8/27/2013 Natalie F
Just like the title says! My dress was much less expensive than I was hoping, and the quality was amazing for that price. The alterations are done there, and they steam your dress for you.
I had an amazing experience shopping for my bridal gown here. They had great dresses to choose from and the staff was very attentive and helpful. My bridesmaids and mother also had a great experience here shopping for their dresses. However, after everything was picked out, things went downhill. They NEVER reply to emails. I was hesitant to get alterations done here because I read other reviews on how expensive they were. However, I wanted to make sure it was done right, so I stuck with them. I instructed my bridesmaids and mother to go elsewhere for theirs. My alterations were over $350 for the sides to be taken in slightly, a hem at the bottom, and a bustle. One of the ribbons was off of my bustle before we even walked down the aisle. My dress was strapless and the wire at the top of the one cup was flipped out my entire my wedding day. The seamstress knew this was an issue at my last fitting. I thought she was going to fix it, but apparently she didn't care. In this case, as far as alterations, you definitely DO NOT get what you pay for. Take it somewhere cheaper. One of my bridesmaids went to pick up her dress; when you enter a bell rings at the door. She heard employees talking in the back and someone even mentioned the door opening. However, she said she stood there and waited almost ten minutes until someone came to help her and then they acted as if they had never heard the door. This is a good place to shop, but nothing beyond that. If you get your dress(es) here, buy it (them) and then pick them up and do the alterations elsewhere. Don't go here if you expect exceptional customer service. Once they get your money, they don't care.
Incredibly pleased with the customer service and bridal experience provided. Highly recommend to anyone!
Beautiful Boutique!Reviewed on 11/10/2015 Jennine W
The girls at Exquisite Bride were so helpful and a joy to work with. Mateya, helped me find my dress, and it was the dress of my dreams. Finding "the one" isn't an easy process, and just when I was frustrated and about to give up, she stepped in. Helping me gather my thoughts, and started over from the beginning, she pulled out a dress I never thought I would want. Once I tried it on, I fell in LOVE. She knows exactly what she's talking about and is a true professional. Not to mention they have many unique dresses. The process through alterations and pickup was easy as well. A great boutique with a great staff!
AMAZING dress, AMAZING service, AMAZING experienceReviewed on 8/22/2015 Carly S
I had the pleasure of getting my wedding dress at Exquisite Bride. After having such excellent experiences with my prom dresses at their shop, I knew immediately that is where my dress hunt would begin (and also successfully end!). All the staff was excellent, however, Kiana and Mateya went above and beyond to make me feel as a bride should. Not only did they allow me to basically choose any dress I wanted to try on, but they also made helpful recommendations on dresses that I never would have even dreamed of thinking about. I ended up with the PERFECT dress for me and had so many compliments on it. To note, we also got my bridesmaid dresses there, as well as mother of the bride and mother of the groom. That process went smoothly as well. Leading up to the wedding was also a breeze. I used a seamstress in house who was also excellent. Not to mention, they happily held onto and steamed each one of our dresses with pick-up two days before the wedding itself. Bottom line is Exquisite Bride provides truly exceptional service. I would recommend to anyone! :)
Beautiful Gowns and a Flexible StaffReviewed on 8/10/2015 Emily B
I had a short engagement (under 6 months), and even though I looked for wedding dresses a week after getting engaged, I ran into difficulties getting any dress I wanted in time for the wedding and within budget. I'd visited two other bridal boutiques before arriving at The Exquisite Bride, and they were the first place who I felt really listened to what I wanted from the start. From the start, I wanted to have a simple but elegant wedding dress that wasn't super expensive (even though they're all crazy expensive) and felt modest and appropriate to wear at my church ceremony officiated by my father-in-law. I never felt pressured to try on more expensive or revealing dresses, and the saleswomen were incredibly helpful and honest. The boutique feels intimate - like trying on dresses in someone's big, well-lit house - and my family felt very comfortable with the staff and atmosphere. In the end, they sold me a dress off the rack with a 10% discount. During my alterations (also at the shop), they sold me a gorgeous off-the-shoulder lace and beaded topper off the rack for another 10% off. While the shop was out of my way, it was worth the drive.
Excellent service! Very happy with the girls! They know their stuff!! Big rooms to try on things! I went to a larger place and it was crowded and over whelming!!! Keep your mind open to any style of dress! You may be pleasantly surprised!!
I had good service from the Exquisite bride in Murrysville but not their seamstress "Alts by Debra" . She had ruined my mother of the bride dress by taking the dress in too much and cutting off the material when doing so instead of tacking it to make sure it was correct. Any good seamstress knows to tack instead of cutting off material for the next fitting. She then pieced it, sewed it crooked, etc. Then when showing her things that were wrong with the dress she stomped off like a child. I had to buy a new dress!! I did call the manager of the store and she had stated that the seamstress was not part of the store but she would talk to her. The seamstress never called to offer anything. In my opinion if you have a seamstress coming into your store then the store is responsible for her. I would advise if you are going to use Exquisite bride to find another seamstress!!
This shop is amazing !!! The staff was so accommodating Kiana helped me find the perfect dress and was so sweet to my friends and family who came along !!! Karen the seamstress is so wonderful she altered my dress perfectly !!! From the veil to the dress this place can make your dreams come true!! HIGHLY RECOMMEND !!! Brittany Brahm
Flawless dress and alterations! Friendly staff :)Reviewed on 6/11/2015 Debra O
I purchased my gown from the Exquisite Bride during a trunk show and I couldn't be happier with it! The alterations were also done by Deb at the shop, she did an amazing job with my dress. It fit me like a glove and everything about it was perfect. All of the staff are extremely friendly and were so helpful from day 1 when I was on the hunt for my dress all the way up to helping me pick out some gorgeous accessories! Thank you all!
Exquisite EverythingReviewed on 5/12/2015 Courtney W
I got my wedding dress and alterations by one of their seamstresses. The experience was lovely. I didn't feel pressured or like I was being "sold" something. They even gave me a deal with my veil because the dress cost more than we'd budgeted. The service was exemplary, especially when I bought bridesmaid dresses somewhere else then decided I didn't like them. The staff at exquisite bride helped me find the perfect dresses and order them on time. Flower girl dress was also purchased here and was great :)
Gibsonia Location: HORRENDOUSReviewed on 4/23/2015 Alyssa C
Where do I even start? This place has a great selection if you're looking for something expensive and out of your price range, but that was the least of my problems. I was quickly greeted by Mary Lou, a sales consultant, who put me in a bad mood from the start. She asked me when the wedding date was, and after finding out it is 6 months away, she scoffed and said, "Umm, it takes 6 months for us to even get a dress in, so we'll see.." EXCUSE ME? I then proceeded to tell her I was browsing the Exqusite Bride site on my phone the night prior and took screenshots of 4 dresses I particularly liked that were available at the Gibsonia location. I went to show her and before I was even able to swipe to the 2nd picture, SHE WALKED AWAY FROM ME. She just started grabbing random dresses that weren't even the style I liked (which she would've known, had she even looked at the pictures I was trying to show her) and when I told her I didn't like them, she said "Well, you're going to have to pick dresses on your own, because I don't know what you're looking for." for." My mom chimed in "She really liked the ones she found on your site. Could you help her find those?" Mary Lou responded, "Had you written down the item numbers, I could find those dresses, but since you didn't, I don't know what they are." I was livid! I told her that had she even LOOKED at the pictures I was trying to show her, she would've seen the item number clearly printed under the photo of each dress. She found one. I told her I'd like to look on my own for a little while. She didn't leave me alone. After trying on a couple, she continued to act rude and unprofessional. I was done. I told her I didn't want to try anything else on, and left. It's sad, because one of the dresses I actually fell in love with. But there is NO WAY I would give my money to this business. Bottom line, ladies: get your dress somewhere else. Or at least don't let Mary Lou help you.
Dealing with these people was awfulReviewed on 3/18/2015 Kaylyn G
This place gets 1 star from me for the sole reason that my wedding was local to this shop and it was convenient. I never wanted to give this place my time or my business (based on previous experiences and it's local reputation being terrible), but we opted for convenience. We purchased my bridesmaids dresses from here (I am the bride). First off, I will say that I had a particular vision in mind, and the dress that I chose was only available through 2 places in the greater PGH area. Also, we ordered on a wing and a prayer because no one had a sample in stock to try on. The 2nd shop that had the dress was over an hour away, and the Exquisite Bride was, again, just convenient. However, they charged us more than the other store (per dress), which was unfortunate, and they wouldn't match the other store's price. They gave me all kinds of guilt trips since I was ordering something that they didn't have a sample of in the store (NOT MY FAULT!) Oh, and they don't answer the phone professionally at all, and you speak to a different person every time you call (when you have to ask who you are speaking to), but they don't ever say who is speaking, so you never know what information and messages are getting where. Their internet was down most of the time I called, which you'd think that a business that makes that much money, would have that figured out in 2015. When it came time to order the dresses (I had 4 bridesmaids, 2 of which were out of town), I was told that they needed 75% down to order. Each bridesmaid was told a different thing when she called to order: (1) went in to get measured, paid for her dress; (2) went in to get measured, was told that she didn't need to pay right then; (3) called in her measurements from out of town, was told that she didn't have to pay right then; (4) called in her measurements from out of town, had to pay over the phone to order. RIGHT. No idea how all that happened. THEN, the 2 girls who called in their measurements were supposed to sign waivers, which were never sent to them via e-mail (THEIR INTERNET WAS DOWN), and they were never signed. It takes less than a minute to send an e-mail. Luckily, the dresses did come in and they are beautiful. We did luck out after dealing with this shop. Now, I did call and ask a question about the dresses regarding alterations, and I wanted them to call the company and find out about an accurate description of the bottom of the gown. Well, she looked online at the picture and told me what it "looked like" which I could see just as well myself on my own screen. She never called the company and I never intend to call them back about this order. I got the dresses that match my vision, and I am very thankful for that, but throughout the process I would call them with questions or updates, and they were a nightmare to deal with. They were never considerate. We went into the shop 1 time to see what samples they DID have, and they were very aloof and were not attentive. We did have an appointment then. I've heard they only work "well" with brides and selling bridal gowns, and I have found this to be true on 3 different occasions (other bridesmaid dress experiences that were not my wedding). They were rude and unprofessional. I never wanted to give them my business in the first place. But again, we opted for convenience. I'm glad that the girls picked up their dresses and that they are out of their hands now. I will avoid this place from now on as much as I can help it.
Fantastic boutiqueReviewed on 1/27/2015 Jessica H
Wonderful boutique - amazing selection & great help. Would recommend it to anyone!
Go here!!!! You won't be disappointed!Reviewed on 1/17/2015 Laura T
Best advice--ask for Mataya!!!! She is amazing and very organized. She knows everything about the place and about the dresses! She is extremely helpful! She helped me find the perfect mint color for my bridesmaid dresses from a new dress line that she saw the store was getting! And she assisted my mom in finding the perfect dress for her. She went above and beyond for us. We also had a slight mishap at the store and she corrected appropriately. This place has a great selection of unique designer gowns and had a much better atmosphere than other dress stores I looked at....definitely go here and get Mataya on your team!! Also, get your alterations done by Debbie Pilon! She did a wonderful job altering my dress and was super nice!
Nice staff and wide selection of dressesReviewed on 12/02/2014 Kim E
I stopped by to check out their sample sale when I was in town visiting my family. It was my first time trying on dresses and I just wanted to try on a bunch to get an idea of what I liked. The woman who helped me was wonderful at pulling a variety of dresses and really helpful the whole time I was there. I actually found a great dress (and at a great price!) and took it home that day. They had a wide selection of dresses both in their sample sale and in the store.
I found the perfect gownReviewed on 9/16/2014 Madeline S
Where do I start? I found my dress and in the most pleasant stress free way. My consultant Danette was amazing. Fully dedicating her time and attention exclusively to me. She let me try all of my dress choices and even suggested a few similar to what I was looking for as well. The store's selection is plentiful to meet all budgets and tastes. From bridal gowns to bridesmaid's attire to beautiful accessories and so much more, you will find here. Many designer labels available. The entire staff is very friendly, welcoming and helpful. My overall experience was more than I had hoped for. I found the perfect gown and can't wait to wear it on my special day. Special shout out to DJ! Thanks for the hospitality and making this a very special and memorable day !
Casablanca DressReviewed on 7/30/2014 Kiersten B
I had been looking for a Casablanca dress at an affordable cost. I tried on hundreds of dresses and was able to find the perfect dress here. They worked with me until the dress fit perfectly even while I moved away to a different state in the meantime. The people that work here want to make sure the bride feels beautiful in her dress on her big day.
Quality Dresses, Service, and GREAT prices for the value!Reviewed on 7/01/2014 Sandra K
Had a great experience with Exquisite Bride. I got both my wedding dress and all of my bridesmaids dresses from them. Beautiful stock in bridal and bridesmaid. The quality of the dresses you will get here for the affordable cost is UNMATCHED. Great, personalized attention in an oh-so-cute boutique setting. Don't even go anywhere else!
Dont go during trunk showsReviewed on 6/12/2014 Kelly S
Brides - be very firm on our budget here. I was put in a very uncomfortable situation during a trunk show in May 2014 at the Murrysville location. The designer was present and was extremely pushy to put me in his dresses which were THREE TIMES my budget. I even told the lady helping me in the dressing room that I couldnt afford these dresses. All the ladies working there (about 10) including the OWNER said that I was the first one to walk through the door that day that could fit into the trunk show dresses and that they all wanted to see the dresses on someone....i feel very taken advantaged of and really disappointed. Of course my family loved a dress that was THREE times my budget. And even when I was trying on the dresses, all the workers came to see me in this designer's dresses. I did not have a lot of knowledge of weddings and the process of buying a dress (now i do!) and this shop played on my emotions and really disrespected me, my soon-to-husband, and forced me into buying a dress from the trunk show. After 2 days of comprehending what happened, I called the shop and requested to talk to the owner. She was not sympathetic, refused to admit what happened. I am just plain disappointed and WAY over budget and i still have to get alterations/etc. I suppose it is my fault for pulling out my credit card and signing on the line, but her employees and trunk show designer should have never interrupted my appointment like they did. The shop should just keep the dress and give me my money back.
Wonderful dress selectionReviewed on 5/01/2014 loren c
Many dresses to choose from and their seamstress has a quick turn around time for dresses. I loved my dress and received so many compliments on it.
SpectacularReviewed on 3/25/2014 Kylie L
My wedding dress was absolutely stunningly gorgeous. All night people were fawning over it...I say that not to brad but to say how uniquely amazing the gowns are at The Exquisite Bride. The selection was immense and each dress was beautiful.
Bad bridesmaids' dress buying experience, would not recommendReviewed on 3/25/2014 Amanda C
I took my bridesmaids to The Exquisite Bride to look for their dresses because of all of the glowing reviews I've found online. I had high hopes, but from the start things didn't go well. We got lost on the way, so we did get in a little late (I called to let them know we'd be late), so I can't really complain too much that they weren't prompt. However, the service was a let down in a huge way. My sister left the shop sobbing because the consultant we worked with wanted her to take off the dress and have the other bridesmaid put it on because she "wanted to see one of the dresses all the way zipped." My sister was already clearly uncomfortable that none of the dresses fit her well and as the consultant kept asking about the size she was visibly more upset, but the consultant just kept on going. We left the appointment without any purchases because I won't give my business to a place without tact or sensitivity. Additionally, I didn't feel that the consultant respected me. She talked over me and when I tried to get her to stop asking about sizes, she kept going, leading to the zipper incident. My sister felt like the consultant was calling her fat, which is uncalled for. Further, when I asked her to stop on that path of questioning, she should have done it. I felt rushed, disrespected, and unvalued. I called the manager to tell her about the incident, and while she was quick at getting back to me, I did feel that she didn't think the consultant did anything wrong by being so insensitive. She kept making excuses and telling me the consultant didn't mean to say it and she's really a nice person. She was sorry that I had a bad experience, but she still didn't seem to think the consultant did anything wrong. I felt that she accepted the consultant's explanation too readily and gave my feelings almost no weight. On top of that, part of her explanation was that they had tried on 28 dresses -- why is that even relevant? When I bought my dress, I tried on over 30, and the consultant didn't complain when my appointment went twice as long as I scheduled, or when I wanted to try on earlier dresses again, or when I stayed long enough that the store should have closed already. A good consultant doesn't try to rush or push you into making a decision that way. I don't know whether there will be any changes to make sure this doesn't happen again, but it ruined our entire dress shopping experience. It was the worst dress vendor that I've been to for either bridal or bridesmaids dresses. On top of the service, many of the dress samples were fraying and even with dresses that should have zipped size-wise, the zippers were broken. They have a large selection of Bill Levkoff dresses, but not many of the other brands they carry. Not all of the brands listed on their website are available at all of the locations.