About this Vendor
Maggie Sottero Trunk Show: April 17-19, 2015
An intimate, full-service bridal boutique with an emphasis on customer service. Carrying a wide selection of bridal gowns, bridesmaids, mother-of-the-bride, prom gowns and special occasion dresses from industry-leading designers including: Maggie Sottero, David Tutera, Essense and Casablanca
Alterations, Bridesmaids, Flower Girls, Mothers Fashions, Other Attire & Accessories, Shoes, Wedding Gowns
olewisReviewed on 9/17/2013 Ondii `
Extremely pleased with the services and the gowns. I purchased my wedding gown, flower girl's gowns and jewelry for myself and my two junior bridesmaids from this store.
Loved my Dress, Loved the ServiceReviewed on 8/29/2013 Kaleena G
This is the only place that I tried on dresses. I had such a wonderful experience my first time here that there was no doubt that I would purchase my dress here! They let me try on tons of dresses and they were so helpful. The dress was beautiful and exactly what I ordered!
Cute shop with great dresses and pricesReviewed on 8/27/2013 Natalie F
Just like the title says! My dress was much less expensive than I was hoping, and the quality was amazing for that price. The alterations are done there, and they steam your dress for you.
Gibsonia Location: HORRENDOUSReviewed on 4/23/2015 Alyssa C
Where do I even start? This place has a great selection if you're looking for something expensive and out of your price range, but that was the least of my problems. I was quickly greeted by Mary Lou, a sales consultant, who put me in a bad mood from the start. She asked me when the wedding date was, and after finding out it is 6 months away, she scoffed and said, "Umm, it takes 6 months for us to even get a dress in, so we'll see.." EXCUSE ME? I then proceeded to tell her I was browsing the Exqusite Bride site on my phone the night prior and took screenshots of 4 dresses I particularly liked that were available at the Gibsonia location. I went to show her and before I was even able to swipe to the 2nd picture, SHE WALKED AWAY FROM ME. She just started grabbing random dresses that weren't even the style I liked (which she would've known, had she even looked at the pictures I was trying to show her) and when I told her I didn't like them, she said "Well, you're going to have to pick dresses on your own, because I don't know what you're looking for." for." My mom chimed in "She really liked the ones she found on your site. Could you help her find those?" Mary Lou responded, "Had you written down the item numbers, I could find those dresses, but since you didn't, I don't know what they are." I was livid! I told her that had she even LOOKED at the pictures I was trying to show her, she would've seen the item number clearly printed under the photo of each dress. She found one. I told her I'd like to look on my own for a little while. She didn't leave me alone. After trying on a couple, she continued to act rude and unprofessional. I was done. I told her I didn't want to try anything else on, and left. It's sad, because one of the dresses I actually fell in love with. But there is NO WAY I would give my money to this business. Bottom line, ladies: get your dress somewhere else. Or at least don't let Mary Lou help you.
Dealing with these people was awfulReviewed on 3/18/2015 Kaylyn G
This place gets 1 star from me for the sole reason that my wedding was local to this shop and it was convenient. I never wanted to give this place my time or my business (based on previous experiences and it's local reputation being terrible), but we opted for convenience. We purchased my bridesmaids dresses from here (I am the bride). First off, I will say that I had a particular vision in mind, and the dress that I chose was only available through 2 places in the greater PGH area. Also, we ordered on a wing and a prayer because no one had a sample in stock to try on. The 2nd shop that had the dress was over an hour away, and the Exquisite Bride was, again, just convenient. However, they charged us more than the other store (per dress), which was unfortunate, and they wouldn't match the other store's price. They gave me all kinds of guilt trips since I was ordering something that they didn't have a sample of in the store (NOT MY FAULT!) Oh, and they don't answer the phone professionally at all, and you speak to a different person every time you call (when you have to ask who you are speaking to), but they don't ever say who is speaking, so you never know what information and messages are getting where. Their internet was down most of the time I called, which you'd think that a business that makes that much money, would have that figured out in 2015. When it came time to order the dresses (I had 4 bridesmaids, 2 of which were out of town), I was told that they needed 75% down to order. Each bridesmaid was told a different thing when she called to order: (1) went in to get measured, paid for her dress; (2) went in to get measured, was told that she didn't need to pay right then; (3) called in her measurements from out of town, was told that she didn't have to pay right then; (4) called in her measurements from out of town, had to pay over the phone to order. RIGHT. No idea how all that happened. THEN, the 2 girls who called in their measurements were supposed to sign waivers, which were never sent to them via e-mail (THEIR INTERNET WAS DOWN), and they were never signed. It takes less than a minute to send an e-mail. Luckily, the dresses did come in and they are beautiful. We did luck out after dealing with this shop. Now, I did call and ask a question about the dresses regarding alterations, and I wanted them to call the company and find out about an accurate description of the bottom of the gown. Well, she looked online at the picture and told me what it "looked like" which I could see just as well myself on my own screen. She never called the company and I never intend to call them back about this order. I got the dresses that match my vision, and I am very thankful for that, but throughout the process I would call them with questions or updates, and they were a nightmare to deal with. They were never considerate. We went into the shop 1 time to see what samples they DID have, and they were very aloof and were not attentive. We did have an appointment then. I've heard they only work "well" with brides and selling bridal gowns, and I have found this to be true on 3 different occasions (other bridesmaid dress experiences that were not my wedding). They were rude and unprofessional. I never wanted to give them my business in the first place. But again, we opted for convenience. I'm glad that the girls picked up their dresses and that they are out of their hands now. I will avoid this place from now on as much as I can help it.
Fantastic boutiqueReviewed on 1/27/2015 Jessica H
Wonderful boutique - amazing selection & great help. Would recommend it to anyone!
Go here!!!! You won't be disappointed!Reviewed on 1/17/2015 Laura T
Best advice--ask for Mataya!!!! She is amazing and very organized. She knows everything about the place and about the dresses! She is extremely helpful! She helped me find the perfect mint color for my bridesmaid dresses from a new dress line that she saw the store was getting! And she assisted my mom in finding the perfect dress for her. She went above and beyond for us. We also had a slight mishap at the store and she corrected appropriately. This place has a great selection of unique designer gowns and had a much better atmosphere than other dress stores I looked at....definitely go here and get Mataya on your team!! Also, get your alterations done by Debbie Pilon! She did a wonderful job altering my dress and was super nice!
Nice staff and wide selection of dressesReviewed on 12/02/2014 Kim E
I stopped by to check out their sample sale when I was in town visiting my family. It was my first time trying on dresses and I just wanted to try on a bunch to get an idea of what I liked. The woman who helped me was wonderful at pulling a variety of dresses and really helpful the whole time I was there. I actually found a great dress (and at a great price!) and took it home that day. They had a wide selection of dresses both in their sample sale and in the store.
I found the perfect gownReviewed on 9/16/2014 Madeline S
Where do I start? I found my dress and in the most pleasant stress free way. My consultant Danette was amazing. Fully dedicating her time and attention exclusively to me. She let me try all of my dress choices and even suggested a few similar to what I was looking for as well. The store's selection is plentiful to meet all budgets and tastes. From bridal gowns to bridesmaid's attire to beautiful accessories and so much more, you will find here. Many designer labels available. The entire staff is very friendly, welcoming and helpful. My overall experience was more than I had hoped for. I found the perfect gown and can't wait to wear it on my special day. Special shout out to DJ! Thanks for the hospitality and making this a very special and memorable day !
Casablanca DressReviewed on 7/30/2014 Kiersten B
I had been looking for a Casablanca dress at an affordable cost. I tried on hundreds of dresses and was able to find the perfect dress here. They worked with me until the dress fit perfectly even while I moved away to a different state in the meantime. The people that work here want to make sure the bride feels beautiful in her dress on her big day.
Quality Dresses, Service, and GREAT prices for the value!Reviewed on 7/01/2014 Sandra K
Had a great experience with Exquisite Bride. I got both my wedding dress and all of my bridesmaids dresses from them. Beautiful stock in bridal and bridesmaid. The quality of the dresses you will get here for the affordable cost is UNMATCHED. Great, personalized attention in an oh-so-cute boutique setting. Don't even go anywhere else!
Dont go during trunk showsReviewed on 6/12/2014 Kelly S
Brides - be very firm on our budget here. I was put in a very uncomfortable situation during a trunk show in May 2014 at the Murrysville location. The designer was present and was extremely pushy to put me in his dresses which were THREE TIMES my budget. I even told the lady helping me in the dressing room that I couldnt afford these dresses. All the ladies working there (about 10) including the OWNER said that I was the first one to walk through the door that day that could fit into the trunk show dresses and that they all wanted to see the dresses on someone....i feel very taken advantaged of and really disappointed. Of course my family loved a dress that was THREE times my budget. And even when I was trying on the dresses, all the workers came to see me in this designer's dresses. I did not have a lot of knowledge of weddings and the process of buying a dress (now i do!) and this shop played on my emotions and really disrespected me, my soon-to-husband, and forced me into buying a dress from the trunk show. After 2 days of comprehending what happened, I called the shop and requested to talk to the owner. She was not sympathetic, refused to admit what happened. I am just plain disappointed and WAY over budget and i still have to get alterations/etc. I suppose it is my fault for pulling out my credit card and signing on the line, but her employees and trunk show designer should have never interrupted my appointment like they did. The shop should just keep the dress and give me my money back.
Wonderful dress selectionReviewed on 5/01/2014 loren c
Many dresses to choose from and their seamstress has a quick turn around time for dresses. I loved my dress and received so many compliments on it.
SpectacularReviewed on 3/25/2014 Kylie L
My wedding dress was absolutely stunningly gorgeous. All night people were fawning over it...I say that not to brad but to say how uniquely amazing the gowns are at The Exquisite Bride. The selection was immense and each dress was beautiful.
Bad bridesmaids' dress buying experience, would not recommendReviewed on 3/25/2014 Amanda C
I took my bridesmaids to The Exquisite Bride to look for their dresses because of all of the glowing reviews I've found online. I had high hopes, but from the start things didn't go well. We got lost on the way, so we did get in a little late (I called to let them know we'd be late), so I can't really complain too much that they weren't prompt. However, the service was a let down in a huge way. My sister left the shop sobbing because the consultant we worked with wanted her to take off the dress and have the other bridesmaid put it on because she "wanted to see one of the dresses all the way zipped." My sister was already clearly uncomfortable that none of the dresses fit her well and as the consultant kept asking about the size she was visibly more upset, but the consultant just kept on going. We left the appointment without any purchases because I won't give my business to a place without tact or sensitivity. Additionally, I didn't feel that the consultant respected me. She talked over me and when I tried to get her to stop asking about sizes, she kept going, leading to the zipper incident. My sister felt like the consultant was calling her fat, which is uncalled for. Further, when I asked her to stop on that path of questioning, she should have done it. I felt rushed, disrespected, and unvalued. I called the manager to tell her about the incident, and while she was quick at getting back to me, I did feel that she didn't think the consultant did anything wrong by being so insensitive. She kept making excuses and telling me the consultant didn't mean to say it and she's really a nice person. She was sorry that I had a bad experience, but she still didn't seem to think the consultant did anything wrong. I felt that she accepted the consultant's explanation too readily and gave my feelings almost no weight. On top of that, part of her explanation was that they had tried on 28 dresses -- why is that even relevant? When I bought my dress, I tried on over 30, and the consultant didn't complain when my appointment went twice as long as I scheduled, or when I wanted to try on earlier dresses again, or when I stayed long enough that the store should have closed already. A good consultant doesn't try to rush or push you into making a decision that way. I don't know whether there will be any changes to make sure this doesn't happen again, but it ruined our entire dress shopping experience. It was the worst dress vendor that I've been to for either bridal or bridesmaids dresses. On top of the service, many of the dress samples were fraying and even with dresses that should have zipped size-wise, the zippers were broken. They have a large selection of Bill Levkoff dresses, but not many of the other brands they carry. Not all of the brands listed on their website are available at all of the locations.
Stunning Wedding DressReviewed on 1/07/2014 Barb F
I found my dream dress in the Gibsonia shop. The staff was very friendly and I was able to find my dress in my price range at my first visit. The dress came quicker then I was expecting. I only had to have minor alterations (bustle and taken in at the bust) and they did a great job. The alterations were also very affordable
5Reviewed on 12/30/2013 Aaryn
Wedding DressReviewed on 11/11/2013 Nicole D
Exquisite's staff in Gibsonia is so friendly and helpful! I really enjoyed my trips up to the store from dress shopping to picking up my dress! My dress and veil were both fairly priced as well as arrived to the store within a few months, way earlier than the 6-9 months I was initially told! My only downfall of Exquisite is the seamstress pricing- she was very expensive. I had a bridesmaid dress done here as well as my wedding dress- a hem alone on a bridesmaid dress was $50! I would suggest looking into other seamstresses if you know of any or if you are on a budget looking into a bridesmaid dress or wedding dress store that includes alterations- especially to keep cost low for your bridal party!
great experience from beginning to endReviewed on 11/08/2013 xxx x
I had such a great experience at the Exquisite Bride in Gibsonia. The women working there are all so friendly and professional and you can tell that they will make sure that your dress will be perfect (on time, altered and steamed) for your big day, which is such a nice feeling when you are a little stressed about the whole thing. The woman I worked with helped me try on several dresses in styles that I wanted, as well as other dresses she thought might look nice on me as well. She had a very good feel on how I wanted to look on my big day and one of the dresses she suggested ended up being the one! I had the dress altered there by a woman named Sayda, who was amazing! She made the dress look as if it were made for me. Such a plus because the alterations can really make or break a dress! Buying a wedding dress is a long process (choosing, ordering/delivery time, alterations, steaming) so plan ahead in general, but the women there made it easy. Also, I learned that when dealing with wedding dresses, the designers fix the prices, so bargain shopping just doesn’t work. It is best to choose the store based on service and the quality of the alterations, as all of the stores will offer the same dress at the same price. I would definitely recommend going to the Exquisite Bride (especially in Gibsonia, where I went) for great service from beginning to end, friendly staff and a great selection. No regrets from this bride here.
couldn't have hoped for a nicer experienceReviewed on 11/08/2013 Tracy H
I got my dress from the Exquisite Bride and couldn't have asked for a better experience from A - Z. I was living out of town (far out of town)before the wedding and the women from both the Murrysville and Gibsonia store worked together to make sure that everything was perfect for my big day. They make you feel very special and beautiful all the while being sincere in their opinions and they have an awesome selection. Because of their two stores you can find pretty much any dress you could imagine. They have a good range of prices (discontinued dresses as well as higher end dresses, and everything in between) and the women I worked with made me feel like there is no pressure to spend more than I wanted to. I really appreciated the no pressure approach. They made sure I looked great for the budget I had set. Also, the alterations are super well done in the store. The seamstress who I had the pleasure of working with, Saida, really made an already fabulous dress fit perfectly to my body! A nip here and a tuck there (and a cup here and there ;) and I looked like I had the body I would love to have. Everything on time and well done. I would recommend The Exquisite Bride in a heartbeat.
DressReviewed on 11/05/2013 Carey H
I went to Exquisite Bride in Gibsonia to find my wedding dress. The woman that helped me the day I found my dress was very helpful and knowledgeable. Going back for fittings was alittle different, the seamstress was great, but other employees seemed to be bothered by us (my maid of honor and myself). Overall I was happy, but some employees need better customer service skills.
Great!Reviewed on 11/03/2013 Kristy H
I only bought my wedding dress here because most of their bridesmaid dresses are expensive, but they were all really friendly and helpful. They now have a much bigger store, but they still have limited dressing rooms, so make sure you make an appointment.
Gibsonia location was good!Reviewed on 10/29/2013 Kristen N
I found my dress at the Exquisite Bride- Gibsonia store. This was the first bridal store that I went into, and fell in love with my dress. Judy, the manager, was great. I went to the first appt in September, so right around the time when high schoolers were getting homecoming dresses. she called us and asked if we wanted to come in a little bit earlier (before the store actually opened) to have more privacy. it was so nice of her. when we got to the store, she was very welcoming and very helpful. I brought some pictures of dresses from magazines and she pulled out the dresses from the pictures. she also pulled some dresses that were similiar. i tried on a total of probably maybe 6 dresses before finding MY dress,and it was that she had picked out. she really knew my taste well. I went back and forth between two dresses for a little bit, and she was very patient with me. she even turned off the lights in the store, so i could see how the dress sparkled (that's when i knew my dress was going to be MY dress). throughout the ordering process, she kept in touch with us. my dress only took about 3 months to come in. when i went to pick it up, i tried it on and everything was great. the only bad thing is they have an inhouse seamstress, but she's only available for like 2hours a week. i ended up going to another seamstress. they just moved to a bigger store (right next store to their old store), so they have a little bit more room as well. if you can get an appt with Judy, definitely do it, she is probably the best one there. most of the other consultants are nice, but some are just kind of crabby.
I loved my dress!Reviewed on 9/25/2013 Jennifer H
Exquisite bride was great to work with, very helpful staff. Very accommodating to my bridal party and mom while picking out dresses. I am still in love with my dress and veil!
Nice Shop, A Few Tough ExperiencesReviewed on 8/27/2013 Erin M
I went to the Exquisite Bride Gibsonia after going to a few other bridal stores. The staff was helpful and friendly, but (before they remodeled), it was a bit crowded. The store also seems somewhat chaotic at times, which for a stressed bride, isn't always ideal. The store did have a fabulous option where they could order in a sample dress from a vendor that they carried if the dress was not in the store; if you liked it, the money to borrow it came off of your dress price and if not, you were only out a small amount of money. I utilized the "loaner" program that they offered and ended up with my wedding dress!! Without this unique program, I wouldn't have ended up with my beautiful dress! I also utilized their seamstress. She did an unbelievably amazing job on my dress! However, there did not seem to be a clear price system with my alterations and it ended up being much more money than I had thought it would be. I would definitely recommend asking her for a pricing list if you do get alterations there. While the pricing situation was frustrating, she altered my dress BEAUTIFULLY--I couldn't have asked for a better outcome. My dress fit me like a glove and made my body look incredible. While there were a couple frustrating aspects to this store, my dress still turned out to be beautiful and I looked absolutely gorgeous on my wedding day!