My flowers were beautiful. Exactly what I wanted. There was a bit of confusion on two different occasions. The first, I had told them that I had 5 bridesmaids and wanted them to carry a single lily down the isle so asked how many stems I needed.... Lilies usually have 2-3 blooms per stem so I was told that ordering 3 would work fine. Day of the wedding, there were only 4 blooms. They corrected it at no extra charge and it turned out perfectly. The other one: I added another boutonniere for our officiant about a week after the original order. It wasn't with the wedding flowers when they were picked up. Over all they were friendly and accommodating. Everything turned out all right and seriously, the flowers were PERFECT.