I ordered flowers for my mother through 1800-flowers and Flowers by Regina was the chosen florist. The arrangement looked nothing like what I had picked out, and 1800-flowers offered me a refund. Because I was refunded, she (the florist) receiv...ed a “canceled” notice from 1800-flowers and no payment. Since she wasn’t receiving payment - which is completely between these two businesses and their contract, not me - she sent an employee to my parents Home to pick up & TAKE BACK the flowers the next day. The owner saw nothing wrong with this either, and actually fought with me for over 20 minutes. The employee that showed up at my parents Home was rude and had an attitude also. I’ve never known any business to treat people let alone customers this way. Beyond disgusting, rude and just unbelievable. What florist shows up and demands your gift be given back?! Wow. I’m also a certified Wedding Planner, and after this experience, I would never send an enemy let alone Bride here for such an important event.
