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Francesca's Atelier Reviews
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Reviewed On 7/10/2019 by Mar S
Terrible service and workmanship for custom made mother of the bride dress.
Reviewed On 9/13/2017 by Deborah H
Buyer beware at this shop. After they charge your card, the customer is treated poorly. They have a contract that only protects the store and they do not care about the customer at all. It states that they are not responsible for damage and no...
refunds so I was stuck with a damaged dress. I bought 2 dresses that were full retail. Both had damage. I refused one because it was not special order, it was off the rack so I did not take it home. They did not disclose the damage until after they ran my card and they will not void the sale. The other I picked up and found a hole in the tulle. I had to put glitter glue on it to seal the hole. This merchant does not care about the customer. It put a dark cloud over my daughters wedding.