About this Vendor
Bride's have been saying "YES" for over 25 years!
Galleria Gowns is one of the longest standing bridal salons in Cleveland, Ohio. We feature a variety of bridal collections in an inviting setting with knowledgeable, passionate bridal consultants. Galleria Gowns is a one-stop shop that carries bridal, bridesmaids, mothers and flower girl dresses, as well as accessories. The foundation of our boutique is in the relationships we build with our brides and their families.
Bridesmaid Dresses, Flower Girl Dresses, Mother of the Bride Dresses, Wedding Dresses, Dresses, Alterations, Dry Cleaning + Preservation, Group Discounts, Plus Size Available
These ladies are amazing and I HIGHLY recommend this shop. I went to a few other places first where they were pushy and did't understand what I wanted. I'm having a small destination wedding and didn't want to ship a giant ball gown but other places still tried to push gowns that weren't right for me or my wedding. These ladies however absolutely got where I was coming from and what I wanted. I really felt that they genuinely wanted to help me find the right gown for me, not just make a sale. I also had the alterations done here and they were wonderful to work with. They are pros who absolutely know their stuff when it comes to wedding gowns.
Galleria did the alterations to my dress and it turned out flawless. I also got my bridesmaids dresses here and they were stunning. I HIGHLY recommend them.
Galleria Gowns turned my bad day around and restored my faith in finding my dream gown! I stopped into Galleria Gowns after leaving two other appointments filled with lackluster dresses and pushy sales ladies.... and I'm so happy I did! Una was SO friendly, helpful, funny and understanding and there were so many beautiful dresses I couldn't wait to try on! I loved every dress she picked for me and there were a few I never wanted to take off! I highly recommend this salon to everyone!
Bought my wedding dress from Galleria Gowns, was told alterations would be $120- $200. After 2 fittings my dress was no where close to fitting ( my size did not change). Come to find out they want to change mr $400 for alterations. I talked them down to $300ish including tax. Had to take my dress to another seamstress. She had to completely redo everything Galleria Gowns did to my dress. The beading had to be totally redone. There were stitches made by GG that were not needed and made the dress look akward around the waist. And finally The new seamstress had to take out an additional 3 inches that GG did not do (GG had my dress sitting too low. My dress was suposed to sit on my hips). Which inturn caused my new seamstress to have to do extra work on the top, that shouldve been already done by GG. I then called GG to request a full refund. Not only did they request a picture of me in my dress (after the new alterations were made by the seamstess) for their file (which did not seem right) but i got refunded $60 out of the $300ish. They completely ruined my dress, I was driving 50minutes from Medina to Wickliffe OH. And at the end of the day, still did not get my full refund. The woman at GG are really nice, but when its all said and done, they over charged me, and they were aware of it. I was told their seamstresses were the best around. Not even close.Terrible experience. I would NEVER go back to this store. I would not even recomemd this store even for a flower girl/bridesmaid dress. I would go anywhere else.
My search for an Allure Bridal wedding gown brought me to Galleria Gowns where I said "yes" to the dress! Their selection of gowns were gorgeous and the staff was professional and friendly. Galleria Gowns was the first (and last) place I looked to find my dream dress, there was no need to look anywhere else. I loved my experience here!
Great all around option for wedding dress services. Fell in love with my dress there. they were wonderful from start to finish. altercations were easy and well done. Dress looked beautiful for the big day.
They are amazing! All the women in the store genuinely care about you as a person. They were so helpful from my alterations to my mom, and mother in laws dresses. Everyone looked beautiful. They have an amazing selection of dresses. You begin to feel like family.
Go here to look for your dress!!! They have so many beautiful wedding dresses and the staff is absolutely amazing. This was the first place I went to look for my dress and I ended up buying one of the first dresses I tried on. They have unique gowns that are truly special. Everyone was over the top helpful and Dani is seriously a magician with scissors and thread. I needed a lot of alternations and she made me feel like the dress was made specifically for me. When you walk into this shop you feel like you are meeting up with friends and you never feel rushed to make a decision or that they need to move on to someone else. Couldn't have been happier with the whole experience!
They are awesome such a wonderful staff. They listen and are so helpful in the dress choosing, alterations... I was so happy with my dress. I am still so in LOVE with it. Very affordable and a huge variety of dresses. This place is amazing.
I absolutely loved Galleria Gowns!!!! I had fallen in love with a Casablanca dress online, but I could only find two shops that carried Casablanca. I went to the other one first because it was closer to home. This other shop did not have the exact dress and they were so pushy and rude, ruining my first experience wedding dress shopping (they actually went out of business a few months later). Then I found Galleria Gowns and everything changed!! I didn't even mind that it was almost an hour from my house- it was worth it! Galleria Gowns had the dress I loved but I ultimately chose a different dress. I worked with Una and she was so nice, wasn't pushy, and pulled a ton of gorgeous dresses. They have an amazing selection there and reasonably priced too. As I was trying them on, she could tell I kept going back to this one dress because I loved the silhouette and the lace, however I didn't like the flowers attached to the belt and felt the neckline was a little low cut. Una had one of the seamstresses, Dani, come over who ripped off the flowers, added a sparkly belt, pinned up the neckline, and my jaw about dropped to floor! It was a completely different dress and it was perfect! Unfortunately though, the dress was discontinued meaning I'd have to buy the sample I'd tried on. I decided to still go for it and I'm so glad I did!! I got a sizable discount since I was buying the floor sample, which I did have to basically put all of back into the alterations, but it was so worth it! It turned out perfect! Dani is absolutely incredible and so nice and funny too! She took my dress down about 4-5 sizes and even added a bow that I requested on the back. I loved working with her and Clada (sorry i most likely spelled that wrong!), one of the owners who was down there on the ground pinning my hem, during my appointments! My dress was absolutely gorgeous, fit perfectly, and I had a great time in the process. Sure, if you're looking for a bridal salon/shop that looks like it's straight off of Pinterest so you can get the perfect Instagram photo of saying yes to the dress, then yeah maybe there's "cuter" shops out there, but I can't imagine having better service anywhere else! I highly recommend this bridal salon to all brides looking for their perfect dress!!
After my last bridal salon, I was worried i would never find my perfect wedding dress. Dani, was amazing and listened to what I said and how I reacted to the dress I tried on. If it wasn't for her I don't think I would have found my dress. I would tell everyone I know to go to Galleria Gowns for the best experience with finding the perfect dress.
Simply amazing! Although the store seems small and quaint from the outside, the dress selection is huge! They also have a great selection of veils, shoes, and accessories! Another reason I love this bridal salon is because they treat you like a person, not a number. They take their time with you, get to know your name and you become family while you're there. The ladies there are VERY patient with you- they wont pressure you into buying a dress. I HIGHLY recommend Galleria Gowns. One more reason I am purchasing my dress from Galleria Gowns is for their alterations. They don't charge a flat $500+ fee for alterations, they charge you by what you need! You can go wrong at Galleria Gowns!
Dream Dress Dream SalonReviewed on 10/27/2015 Cassie G
Dani is a dream, work with her if you can! My dress was is a beautiful, strapless, blush, a-line ballgown. It took a couple visits to find the perfect gown but the moment it was on we all knew. Dani is an incredibly fun person and an even better seamstress. My dress wouldn't have been the same without her touch. In my opinion there's really no other place to go.
Like family!Reviewed on 10/20/2015 Jennifer C
This was a great experience for me.. Dani at the shop .. just love her.. She was amazing! No detail left un-noticed! Highly recommend!!!
I had my wedding gown moment here! I went with my mom and I remember turning to her with the biggest smile on my face and saying "this is the one!" We came here because as I was looking for dresses I kept picking gowns from Maggie Sottero and when I looked up where to buy her gowns there were only 3 places in Ohio. What a way to make a bride feel special, right? The Galleria was close to home so I made an appointment. When I walked in the store looked cozy. There were dresses everywhere! Kim greeted us and was very kind. She listened to everything I wanted and did not want on my dress and she helped me find the dresses I had found online. She was so helpful in finding aspects of the dresses that complimented me and listened to my worries about others. From that she went out into the store and came back with even more for me to try on! She was very professional and so helpful! I then found THE GOWN! I didn't cry but I felt beautiful in the dress and could imagine myself walking down the aisle in it. We tried on veils next. I chose the 'fun veil'. That's what everyone called it. And it was all a great price! My dad and I had been watching Say Yes to the Dress episodes so that the price wouldn't shock him. But he said it was within my budget and looked beautiful on me. We also bought the bridesmaid dresses from there. Kim, my mom, and I all picked out seven dresses that complimented my dress and we made an appointment for my bridesmaids to come in and try them on. When the girls came in they liked the feel of the store and they had given us a few rooms for the girls. It was fun having them run in and out of rooms trying on the different dresses and then showing them off in the mirrors. The only downside was that they only had a limited size of dresses so some of my girls were unable to try them on. But they looked great on the day. All the dresses came in plenty of time for alterations. Kim was awesome and I would definitely recommend Galleria Gowns to find your wedding gown!
I was so pleased with everyone at Galleria Gowns that when I found my dream dress at another bridal salon I went back to Galleria Gowns and they ordered my dress for me. The price of the dress ended up being much less and the service I received was one of a kind. I would recommend this place to any bride looking for her perfect dress!
After having a terrible experience at another bridal shop (Catan's in Strongsville) I was dreading having to go dress shopping again. I read some positive reviews about Galleria Gowns and saw they had the designers I was interested in so we made the hour drive and I was so glad we did. We were greeted by Una and she was so sweet, she took care of us immediately. She started pulling dresses that matched my style while we waited for a dressing room. We were about 15 minutes early for our appointment but the girls kept apologizing for keeping us waiting! We reassured them that we were early and had no problem browsing their great selection of dresses. They were so kind and helpful and it was a great experience! The first dress I tried on was the one we purchased and I couldn't be happier! We also thought their prices were very reasonable. Galleria Gowns truly is a hidden gem with a very caring, experienced and friendly staff. Highly recommend!
I did get me dress from there however, I kind of regret it because they pressured me into buying me dress. Most places say take a day to think about it but no they just immediately went into how r u going to pay for it and they brought me dresses way over my budget. I would not suggest going there.
If I could give this place 0 stars I would. They advertise that they make custom headbands. I had a forehead headband made that the girl assured me she would have no problem making. Well to start off, it was a month late by when it was done. I went to pick it up and realized that the little gems she added were twisting all over and not laying flat against my forehead. I left the headband again and she said she would fix it. When I went to pick it up AGAIN a week later, the worker said she added a special adhesive to the back to make the gems lay flat, well it was HOT GLUE all over the back of my headband. I was disappointed that an item that cost $150 was being held together with hot glue, but it looked ok so I paid and was on my way. Well a few weeks later, I took the headband out of the box and all the hot glue was peeling off and the gems were again twisting all over (this is now one week before my wedding). I called them and for some reason was not "allowed" to talk to the manager, but was told to bring it in to see if they could refund it. I go back and talk to the manager who says she cannot refund it and that there is nothing wrong with it. I state that the girl clearly could not make it correctly and that it was defective, as it was falling apart. The manager continues to be a complete b**** and states that it wasn't defective "just needed to be fixed". Well isn't that defective?! I did not have the time or patience to drive out there (over an hour drive for me) to pick up a $150 held together by hot glue. She also stated that due to quality she would not put something like it on her shelf, yet expected me to wear it on my wedding dayAfter arguing with her for 20 min she offered to give me $75. I accepted but assured her I was not happy, but refused to waste my time arguing. Moral of the story, their "custom" pieces look like something you can do at Saturday craft classes at Michaels. Save yourself some money and make yourself a macaroni headpiece (it will be the same quality).
Galleria Gowns is wonderful. I had heard mixed reviews on them from family and friends, but I am so glad I decided to try it. After a pretty bad experience with other stores in the area that morning, I took a last leap of faith and went to Galleria without an appointment-on a Saturday afternoon! They fit me in with a fantastic woman who bent over backwards for a walk-in! They had a beautiful, modern selection, especially Allure! While I didn't wind up getting my dress there, this place gave me hope and comfort in the process! They have a nice setup to bring multiple family members to view your dresses. While I would recommend getting an appointment- I think I just got lucky--definitely worth stopping here ladies!
I have had the best experience at Galleria Gowns. It was the first place I went when I started trying on dresses. The shop is small but that just means that I wasn't overwhelmed. I ended up buying the very first dress that I tried on. Since then I have gone back to visit my dress. I have visited multiple times and they have been welcoming every single time. When I purchased my veil from there they were accommodating and helpful since I was getting a custom veil. I love it!
What a wonderful shop. I was looking for an Allure gown, and they carry this line, so it was perfect for me. They gave me personal, caring service and alterations are charged per person, not an alterations package like some salons have. They helped me pick a veil at their sample sale, gave opinions on jewelry when asked, and overall made me feel comfortable, calm and taken care of every single time I went in. If I could buy every dress I ever needed from this shop, I would do it.
Amazing DressReviewed on 9/17/2014 Christina S
When I bought my dress it was a size 22 and fit but by the time of the wedding I was a 14. Danny at Galleria Gowns made my dress fit perfectly! All the girls there were great! They know your name and treat you like family! My bridesmaids dresses were all ordered and altered there. My sister in law liked them so much she had her dress altered there to!
Galleria Gowns is THE Best Bridal Salon!Reviewed on 8/28/2014
My daughter's wedding was held in August of 2014 and her gown was an absolute dream! The entire team at Galleria Gowns was phenomenal and their customer service is beyond compare. The lace Allure gown that we found was absolutely beautiful and I cannot say enough of how well done the alterations were to make it fit her just perfectly. I have already highly recommended this salon to numerous friends and family members. Galleria Gowns in Willoughby, Ohio truly began my daughter's 'happily every after'.
Love them!Reviewed on 8/14/2014 Jaimie P
I absolutely loved my experience at Galleria Gowns. The ladies are so friendly and helpful! They made finding the perfect dress the easiest step in my wedding planning process.