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Grace Wedding Gown Specialists

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5.0
(43)best-of-weddings

3678 St. Clair Avenue East, Toronto, ON

About This Vendor

Every Bride Needs a Little Grace

Grace Wedding Gown Specialists have been making the close to a bride’s memorable journey even more special with our exclusive wedding gown care & preservation for over 25 years. We want you to remember that special moment for a lifetime. As proud members of the Association of Wedding Gown Specialists, our family owned and operated company understands the fragile nature of fabrics. Your wedding gown is a thing of beauty and you want it to last a lifetime. Preserving its delicate features requires expertise. We use the highest quality cleaning process to gently remove soil & stains from top to train. We package your gown with our acid free tissue our trademark archival-quality wedding chest protecting it from the effects of time and we stand behind our 100% international lifetime guarantee.

Details

Fashion Services
Alterations, Dry Cleaning & Preservation
Awards and Affiliations
2019 Best of Weddings Winner2018 Best of Weddings Winner

Grace Wedding Gown Specialists Reviews

Share your thoughts with other couples
Reviewed On 3/07/2021 by Christian M
Grace Wedding Gown Specialists fixed my dress after it was destroyed by another cleaner. I borrowed my cousin’s wedding dress. Everything about my wedding was perfect until I received the dress back from the first cleaner I went to. I received ...
it back covered in yellow stains. I felt awful, so I spent the next 3 weeks consulting 10+ dress cleaners in TO. That is when I found Grace Wedding Gown Specialists. This company is a family run business who is patient about cleaning. They have a wealth of knowledge, and genuinely care about their customers. They fixed the dress after several cleaners told me it wasn't possible! Do not look any farther for a wedding dress cleaner. Even if this company is out of your way, I promise it is worth the drive. Not only are they VERY skilled at what they do, they are also some of the loveliest people you will ever meet.
Reviewed On 12/03/2020 by Georgia M
Grace Wedding Gown Specialists are amazing at what they do! I received my gown and veil from them in a beautifully preserved box and I'm very happy with the results. Beyond that, the customer service you experience as their client is the best I...
've ever experienced. Friendly and professional doesn't do them justice. You can tell they truly care about helping you achieve the best results possible for your gown preservation needs. I highly recommend their services for brides after the big day!
Response from the Vendor on 12/09/2020
Thank you Georgia for your kind words! Our clients are our top priority, always, and we wanted to make sure nothing was lacking in terms of customer service especially during these uncertain times of the pandemic. It's great to hear that we we...
re able to fulfill your expectations. We are passionate about our gown care because of the wonderful clients we get to know along way. We'll be sharing your feedback with our staff, we know it will brighten their day! Wishing you health & happiness always!
Reviewed On 8/12/2020 by Lauren K
Prior to my wedding I had some yellow spotting on my dress. Nadine from Grace Wedding Gown Specialists was absolutely incredible from my first call to when I picked up the dress fully cleaned! She took time to understand what I was looking to c...
lean, shared with me the process from start to finish and provided several solutions for me to decide what was best for my needs. She worked with her team of specialist to make sure my dress was cleaned appropriately and rushed it as I had a quick turn around! Wonderful customer service and quality work and would highly recommend to all brides!
Response from the Vendor on 08/13/2020
Thank you Lauren! This warms our hearts to know that you were pleased with our gown care treatment tailored to your needs. We are so happy that we were able to make your gown care a high priority. We wish you health & happiness always!
Reviewed On 9/18/2019 by Katherine O
I could not be happier with the service at Grace. I brought in a second-hand dress I purchased through The Brides Project for a thorough cleaning ahead of doing alterations. The team at Grace took the time to really investigate the dress and re...
commended an approach to cleaning. They even noticed it was slightly yellowed and were able to correct it - I hadn't even thought of that! The dress was perfect, sparkling clean and like new. I am so grateful.
Response from the Vendor on 09/18/2019
Thank you Katherine!! Results like this make us so proud and further fuels our 'can do' approach to bring a previously loved gown back to life again. We want to wish you joy & harmony on your upcoming wedding day!
Reviewed On 5/11/2019 by Lisa .
I had a great experience with Grace Wedding Gown Specialists! They cleaned my used wedding dress at an affordable price and it ended up looking brand new. I would definitely recommend them!
Response from the Vendor on 09/18/2019
Thank you Lisa for your kind feedback! We're thrilled that your previously loved gown looked new again after our care process! We wish you health & happiness always!
Reviewed On 4/29/2019 by Soo L
Had a great experience! Even before visiting Nadine was very informative and helpful on the phone. She patiently went through all the details she would need regarding my preloved wedding gown. At the consultation she inspected it carefully and...
I was very pleased with the final product and her expertise!
Response from the Vendor on 05/01/2019
Thank you so much for those encouraging words. Our passion is to help our clients make informed decisions about their previously loved gowns. Thank you for allowing us to present you with the information you needed to make the right choice in ...
your gown care needs. We are thrilled that you were pleased with the end result! Wishing you health & happiness always!
Reviewed On 4/07/2019 by Sarah B
Grace and her daughter were amazing! I was very hesitant to have my dress preserved because I didn’t want the lace and beading to be damaged. She assured me everything was going to be alright and went over my dress bead by bead for the inspecti...
on. We also looked at another competitor “love your dress” and I wasn’t satisfied with how wishy washy they were. Grace and her daughter were professional and very knowledgeable. My gown turned out beautiful and no damage. They even packed it very nice and the box is sealed with a viewing window. Overall I am very pleased and would recommend her!!!
Response from the Vendor on 04/08/2019
Wow Sarah! Thank you so much for your awesome feedback! We completely understand & appreciate our clients concerns when considering gown care in general. We are just so happy to provide sound advice to all of our clients. As members of the...
Association of Wedding Gown Specialists, we appreciate the hands on training and continuing education resources available to us. The skill-set and knowledge that we've gained by being members of AWGS makes us the subject matter experts in gown care and we take pride in helping our clients make informed decisions along the way. Thank you for giving us the opportunity to serve you! We wish you health & happiness always!
Reviewed On 3/19/2019 by Yarima G
Wow what can I say, Nadine and her mother were just absolutely amazing when it came to my wedding dress. The amount of work and effort they put in truly showed and I was floored when I went to pick up my dress. It was absolutely spotless, after...
purchasing from The Brides Project second hand, and Nadine did not rush through the process at all. She explained everything that was done and gave us great advice for next steps with the dress. She also gave me a copy of the artistic drawing they made with their artist and a personalized note which I didn’t even find until after I unwrapped my dress, what a lovely surprise ! You can absolutely trust them even with the most delicate of dresses, I highly recommend this beautiful family.
Response from the Vendor on 03/19/2019
Yarima! We are swooning over your lovely words!! Thank you so much for taking the time to provide such detailed feedback - Your words encourages us to continue striving to exceed our clients expectations. We want to commend you for first of...
all choosing to purchase your gown from 'The Brides Project'- What a wonderful cause to support! It was such a pleasure to meet you, your sister and your mom. We wish you continued joy & harmony on your upcoming wedding day.
Reviewed On 3/11/2019 by Dena K
Wonderful experience. I decided to wear my grandmother's wedding dress to my upcoming wedding, which is gorgeous, but has definitely yellowed quite a bit after 62 years in a box. I took the dress to Grace Gowncare, and I worked with Nadine, who...
is clearly passionate about fabric, dress restoration, and garment cleaning. Customer service is excellent and my gown went from yellow to a lovely cream colour. The service was also extremely affordable. Thank you thank you!!
Response from the Vendor on 03/11/2019
Thank you so much Dena! I am so excited for you to wear this beautiful heirloom! Thank you for ultimately trusting us to test and find the best methods of restoring your grandmothers wedding gown. It truly made us feel a part of this special...
time in your life. Thank you for your patience throughout the entire process. We wish you joy & harmony on your upcoming wedding. Can't wait to see pictures of you on your wedding day!
Reviewed On 2/28/2019 by Fatima N
Nadine is an absolute gem. I came to Grace gown care after being turned down by several other preservationists and she came to my rescue and helped in all ways that she could. She went out and beyond her way to make sure that I was getting the ...
best for my dress. She consistently checked on me via email (despite her busy schedule) and I highly recommend her to anyone looking for a preservationist.
Response from the Vendor on 02/28/2019
Thank you Fatima for your kind feedback! I am so happy that we were able to problem solve together to give you the best options possible. At Grace, we feel that if we all put our heads together we can always come up with a great outcome in th...
e end! Wishing you health & happiness always!
Reviewed On 1/27/2019 by Nicole L
I had the absolute best experience with Grace Gowns! I was nervous bringing my dress in because it was quite dirty from getting married at a winery and I thought I had waited too long to clean it (over a year). My dress also had many buttons do...
wn the back and multiple layers of different materials, including lace. But this proved to be an easy task for Grace Gowns! The first meeting, the wonderful Nadine explained both the cleaning and preservation processes to the point where I had no reservations about leaving my dress in her hands. Nadine was communicative and accessible by email always and although she said it was going to take a few weeks, my dress was ready sooner than expected. Absolutely happy with the services I received and will be recommending them to all the brides I know.
Response from the Vendor on 01/28/2019
Thank you for that awesome feedback. I am so thrilled that you trusted us to care for your stunning gown and that we were able to meet your gown care needs! It’s never too late to care for a gown, especially when ‘The Grace team’ is on your sid...
e. Your lovely keepsake will be a constant reminder of a joyful day in your lives. Wishing you health and happiness always!
Reviewed On 10/16/2018 by Meghan W
Thank you so much for taking such great care of my WTOO separates gown (Effie Skirt and Lula Corset). You exceeded my expectations and I'm so impressed with not only the work you've done, but your customer service. Nadine was a delight and real...
ly made me feel like I was leaving my gown in good hands. We will definitely keep you in mind for future occasions and will recommend to our friends and family. Thank you again!!
Response from the Vendor on 10/16/2018
Thank you so much for your kind feedback. We're thrilled that we exceeded your expectations in creating a wonderful and memorable experience here at 'Grace'. Recommending us to your friends and family is the highest compliment you can give us...
- Thank You!! Wishing you health & happiness always!
Reviewed On 9/23/2018 by Jacquelyn L
Nadine and the team at Grace made me feel absolutely cared about and prioritized as a customer. Nadine goes above and beyond to ensure that my needs are met, whether it's restoring a bridal skirt I found at a sample sale, and wore for my weddi...
ng, or helping me clean, preserve and alter my two-piece bridal outfit for future wear and enjoyment. They are personable, professional, and absolutely experts in their field! I have loved working with the Grace team to bring my wedding day look to life!
Response from the Vendor on 09/24/2018
Thank you for your amazing feedback! We really do get excited for our returning clients when we get to work our magic in making wedding attire wearable again. Even more so, we love it when there is a collaboration all around to make an idea o...
f transforming wedding attire into a stunning future wear design. Thank you for allowing us to be passionate in our gown care for a second time around with us. that loyalty speaks volumes to us!
Reviewed On 8/13/2018 by Marta S
It was a pleasure to work with Nadine and her team. They breathed new life into my used dress and make it look brand new. Nadine walked me through everything that would need to be done and then checked the work herself and had any remaining iss...
ues fixed before returning it. I would recommend Grace's to anyone looking to wear a used dress on their wedding day! Excellent attention to detail and wonderful customer service.
Response from the Vendor on 08/13/2018
Thank you for your kind feedback Marta. We are so happy that you were pleased with the gown care results. We love it when we can transform a previously loved gown into a gown that can be worn down the aisle again looking better than ever! W...
e wish you much joy and good health always!
Reviewed On 8/08/2018 by Tanya C
It was the easiest, most enjoyable, and amazing process to work with Nadine and the crew at Grace Wedding Gown Specialists. Their customer service is top notch and they're so accommodating to my busy schedule. I was so pleasantly surprised wi...
th my gown preservation. My dress is so perfectly displayed in the preservation box and it's so much more beautiful than I imagined it could have been. They are so informative about the whole process, how materials decompose, and the precautions they take to aid your gown in being preserved. Thank you so much for allowing me to fall in love with my dress all over again!!
Response from the Vendor on 08/08/2018
Wow thank you Tanya for your amazing feedback. We are so thrilled that you have fallen in love with your wedding gown all over again and have a wonderful keepsake to enjoy in the years to come. We wish you many years of happiness!
Reviewed On 8/01/2018 by Anna W
Amazing results. My dress had dirt on the bottom, beer and wine stains, grass stains and more! Nadine and her crew were able to get rid of all stains and got my sequins back to their like-new sparkly selves!!! Will be recommending them to all o...
f my friends that are getting married!
Response from the Vendor on 08/01/2018
Thank you Anna for your kind feedback. We are so happy that you were pleased with the results of your recent gown care. Nothing beats getting rid of dirt and grass stains and making sequins sparkle instead! Thanks for giving us the opportunity ...
to care for your gorgeous gown. Wishing you health and happiness always!
Reviewed On 7/31/2018 by Christina M
After doing a ton of research on where to have my gown cleaned and preserved I stumbled across Grace Wedding Gown Specialists. Like most brides I am in love with my dress and only wanted the best for its care and preservation. All the reviews w...
ere great so with my heart in my stomach I took a chance. I can truly say I am 100% satisfied. They took care of my gown with their top notch white glove service and took the time to explain the process with a detailed description of what would happen from beginning to end. I also had the pleasure of meeting Grace and consulting with Nadine and their wedding gown specialist Aliyah. They made me feel like family and treated me as such. Thank you ladies!! Much Love, Tina
Response from the Vendor on 08/01/2018
Thank you Christina for your heartfelt feedback. The best part of what we do here is getting to know our clients on a personal level and truly sharing in the joy of their wedding journey. We are thrilled that you were pleased with the result ...
of your recent gown care. You are considered part of the 'Grace Family' and we wish you nothing but continued joy and happiness always.
Reviewed On 6/04/2018 by Sarah K
Nadine and the staff were fantastic. Always so friendly! They were extremely thorough with the inspection of my dress. Nadine was always prompt with her communications and was easy to book appointments with (I had 3: the initial drop off and in...
spection, the post-cleaning inspection, and the final pickup after preservation). I would highly recommend Grace Gown Specialists for both cleaning and dress preservation. They did an incredible job and the final package (with the bust of my dress shown in the box's display window) was beautiful.
Response from the Vendor on 06/05/2018
Thank you so much for your kind feedback! Our passion for caring for gowns stems from getting to know our fantastic clients and knowing the stories behind each gown. We strive to create a memorable experience for all of our clients and we are...
thrilled that you experience with us was a positive one. We wish you many years of enjoying your beautiful keepsake of your preserved wedding gown!
Reviewed On 5/02/2018 by Danielle r
Amazing customer service! Nadine and Grace are absolutely wonderful! They are both extremely knowledgable, kind, caring and professional women. I didnt have one bit of worry or concern leaving my dress in their care. I purchased an off the rack...
, lace Danielle Caprese dress with bead work on the keyhole back - the shoulder pieces were very yellowed from the numerous fingers trying on the dress in the store. They made my dress look brand new again!
Response from the Vendor on 08/13/2018
Thank you Danielle... our apologies for a late reply to your kind feedback. I remember the beautiful design and structure of your gown! We were indeed pleased with the gown care results and are glad that you were too! We wish you joy & harmo...
ny on your upcoming wedding day!
Reviewed On 4/30/2018 by Mariette M
Wonderful experience! Your dress will be in great hands here. They made some very serious stains disappear like magic and Grace and Nadine could not have been more kind and helpful.
Response from the Vendor on 06/05/2018
The magic lies among the amazing team members that collaborate here at 'Grace' each and every day. Thank you for your kind words! We are so thrilled that you are please with the gown care results. We wish you much joy on your upcoming weddin...
g day!
Reviewed On 3/20/2018 by Michael T
Thank you Nadine and Aliyah for the exceptional service that I was provided in cleaning and preserving my wife's wedding dress. At all times, Nadine was amazing at providing me details, detailed shots, great advice, attention to detail orientat...
ed e-mails and just an absolute pleasure to work with. Aliyah was also exceptional when it came to customer service and making me feel valued and welcomed, even when I came in unexpectedly. I apologize that I do not know the other names of the individuals that work here, but my wife and I would like to send our gratitude to the entire team, but a special thanks to Nadine and Aliyah. The dress looks even better than when we bought it and that is something we will cherish. Highly, highly recommended!
Response from the Vendor on 06/05/2018
Wow! Thank you so much for your kind feedback. We are very fortunate to have an amazing team behind the gown care process. Thank you for recognizing that it is indeed a team effort to provide our wonderful clients with exceptional gown care s...
ervice. It gives us great joy knowing you will cherish a very special keepsake from your wedding day!
Reviewed On 3/15/2018 by Ashlynn W
Fantastic experience! My second hand gown needed some TLC in the cleaning department and the team here did a great job. Highly recommend!
Response from the Vendor on 03/15/2018
Thanks so much for your kind words! We just absolutely love bringing a previously loved gown back to life for some more lovin'! Our team is constantly encouraged by hearing great feedback from our dear clients and it encourages us to continue t...
o be passionate in caring for gowns each day. We wish you joy and harmony on your upcoming wedding day!
Reviewed On 2/26/2018 by Izabela P
Thank you, Nadine and team for doing such a wonderful job of cleaning my wedding dress! My wedding gown is massive with a lot of intricate details, including applique, lace and beading. The team at Grace Wedding Gown Specialists not only cleane...
d it beautifully but also protected it during the entire time that it was in their care. I was impressed with the service and very happy with the end result. My dress is so shiny and clean! I highly recommend them! I am confident that my dress will now last me for many more years and will be a treasure to remind me of my wedding day. Thank you!!
Response from the Vendor on 02/28/2018
Thank you so much for your review and kind words! We absolutely love working on gowns as beautiful and intricate as yours and our whole staff take great pride in knowing that they've helped to care for your gown. We love to hear that you're jus...
t as pleased with the final results. Wishing you health and happiness!
Reviewed On 2/05/2018 by Naylen L
I got my dress cleaned here a few months ago and I am extremely happy with the result. They where professional and honest from the very beginning. My dress has a very very full skirt and while other places where trying to gauge me, this vendor ...
was very reasonable and got as close to my budget as possible. It took 8 weeks for my dress to be ready for pick up. I recommend this vendor to anyone.
Response from the Vendor on 02/28/2018
Thank you so much for giving us the opportunity to serve you and care for you wedding gown. We are happy that we were able to meet your specific spending plan needs and offer you great results. We wish you health & happiness always.
Reviewed On 2/02/2018 by Katherine M
I had a fantastic experience with Grace Wedding Gown Specialists. They are dedicated to professionalism, expert cleaning services and customer satisfaction. I am thrilled with the spotless results of my gown cleaning. Would recommend to anyone ...
looking to have their gown cleaned. Thank you!
Response from the Vendor on 02/28/2018
Thank you for your kind and encouraging words. We are fortunate to have a great team that are truly dedicate themselves in providing wonderful customer experiences and stellar gown care results. Thank you for giving us the opportunity to serv...
e you. Your recommendations to anyone looking for gown care is the highest compliment you can give us. Wishing you health & happiness always
Reviewed On 12/30/2017 by Angela E
Nadine and Grace are fantastic to work with. I called quite a few places, and when I spoke with Nadine I immediately felt at ease. Although the location was farther from where I live it was well worth it! Excellent customer service, excellent w...
ork on my dress. Thank you for taking pride in what you do, it was an absolute pleasure to work with you both.
Response from the Vendor on 01/02/2018
Thank you so much for kind feedback. Distance can be a challenge when seeking proper gown care. We truly appreciate you making that effort in allowing us to care for your gown. We are passionate about what we do here because of wonderful cli...
ents like you! Wishing you health & happiness always!
Reviewed On 12/13/2017 by Stephanie D
I cannot describe how wonderful my experience with Grace Gown Specialists was! from the moment I met Nadine she she was so friendly and helpful with explaining the cleaning and preservation process. Even with how busy they were I received email...
updates along the way. my dress is as perfect as my wedding day! It is perfectly boxed and wrapped up. I cannot recommend Grace Gown Specialists enough! They are absolutely amazing. Thank you again Nadine and Grace for everything.
Response from the Vendor on 12/13/2017
Thank you for your kind words! We are so happy that your experience with us was a positive one. It was our pleasure to keep you informed every step of the way. We're so happy to have been able to preserve a special part of your wedding day. ...
Wishing you health & happiness always!
Reviewed On 12/05/2017 by Carla Q
Grace and Nadine were absolutely wonderful! I live 45-minutes from their location but still decided to proceed with their services as I had heard nothing but incredible things about them - and I was not disappointed. They were extremely profess...
ional, friendly and accommodating and I just knew my dress was in good hands after meeting them. They were extremely detail oriented and even offered to send through pictures of the dress for approval after cleaning and prior to packaging as I was unable to find the time to physically come in to approve. I was extremely impressed with the final product and would recommend their services to anyone looking to clean/preserve their dress after their big day!
Response from the Vendor on 12/06/2017
Thank you so much for that encouraging feedback! It was an absolute pleasure to make the gown care process as seamless for you as possible. We're so grateful for clients like you who trust us to care for your gown despite the distance. We're...
just ecstatic to be able to provide you with a wonderful keepsake of your special day.
Reviewed On 11/09/2017 by Christine K
From the moment I met with Grace and Nadine I knew I was in good hands. I knew they would take care of my dress like it was their own and couldn't ask for better service. The ladies went thru step by step of the process, from the consultation, ...
to the inspection to the final pick up. Always kept me updated at what stage they were at and kept me in the loop. Wonderful service, I felt like I was family and this wasn't just a dress that was to be cleaned but I had the trust and confidence my dress was in great hands. Thank you ladies you are amazing!!
Response from the Vendor on 11/14/2017
Thank you so much for your kind words and encouragement. We are passionate in every step of gown care process and are thrilled that your experience with us was a positive one. When we take time to get to know our clients you become part of th...
e family here indeed. Thank you for allowing us to care for your lovely gown.
Reviewed On 10/03/2017 by Christine R
I moved to Toronto two weeks before my wedding, after driving with my wedding gown (and other luggage) from the West Coast. My gown needed care, and I was anxious about whether anyone could clean it in time. I am INCREDIBLY grateful for Grace...
Wedding Gown Specialists. They were polite, pleasant, informative, knowledgeable, and worked with me to get my gown ready in time. The pricing was reasonable and my contact person, Nadine, was beyond professional! Many thanks.
Response from the Vendor on 10/03/2017
Thank you so much for your kind words! It's such a great feeling to be able to to deliver on gown care in a quick turnaround time. We love getting to know our clients and truly understanding their needs for such a special day. It was our abs...
olute pleasure to be able to have your gown in tip top shape for your wedding day. Wishing you all the very best!
Reviewed On 10/02/2017 by Stephanie F
I am so glad that I found Grace Wedding Gown Specialists, they did an absolutely fantastic job cleaning and preserving my dress! Right from my very first phone call with Nadine I had absolute confidence in them. They were so kind and so passion...
ate about their work, and it shone through! My dress looks amazing, they even got the coloured icing out of it. I am so beyond pleased with their service, I highly recommend them to anyone looking to have their dress cleaned and preserved. You will love the results!
Response from the Vendor on 10/03/2017
Wow Stephanie thank you for those encouraging words! It was an absolute pleasure caring for your gown and we are so thrilled that you were please with the results too. We strive to give the best gown care to wonderful clients such as you. Our t...
eam take pride in every action from the moment you step through the doors here at Grace. Our passion continues to grow with hearing such wonderful feedback from our clients. We love that you have a wonderful family heirloom to cherish in the years to come. We wish you and your husband health & happiness always!
Reviewed On 8/21/2017 by Josée S
I had such a wonderful experience with Grace & Nadine. I bought my wedding dress used and it was quite dirty. The team at Grace Wedding Grown Specialists worked their magic and my dress now looks as good as new! I highly recommend their service...
s. Thank you!
Response from the Vendor on 08/22/2017
Thank you Josée for your kind words! We are thrilled that you're happy with the gown care results of your lovely gown. We are truly passionate about bringing previously loved gowns back to life and love 'working our magic' because of great clie...
nts like you. Wishing you health & happiness always!
Reviewed On 8/14/2017 by Zoe H
I was so happy with the results of my dress cleaning! When I first bought it, it looked so beautiful but had a few stains, and it wasn't until I picked it up after the cleaning that I realized that before, it was sort of yellow! When I got it, ...
it was bright, and white, and they had gotten all of the previous stains out! I would definitely recommend them!
Response from the Vendor on 08/16/2017
Thank you for your kind words. We are thrilled that you are happy with the results of your recent gown care experience. Thank you for allowing us to care for your gown and make it look great for your big day. We wish you health & happiness a...
lways!
Reviewed On 6/14/2017 by Carrie S
I truly, truly appreciate all that Nadine and Grace did to make my experience with Grace Gown care a positive one. They went above and beyond my expectations, and I am so thankful for the service they provided! Their boiler wasn't working the d...
ay before I was supposed to pickup my dress, and they weren't able to steam it. They called to explain the situation, and in order to make things right, they offered to deliver my dress to me. This really surpassed by expectations and truly made this experience so memorable. They also went above and beyond and included a bridal care package for my special day. This was so far above and beyond what was required. I will not hesitate to recommend Grace Gown Care to my friends and family and I will be sure to share my wonderful experience whenever possible!
Response from the Vendor on 06/14/2017
Wow Carrie, what a beautiful compliment! There are definitely ups and downs in any business and not having steam on hand to finish our gowns definitely throws a wrench into things for the team. We refuse to let little hiccups change our custome...
r experience and will do everything in our efforts to make it a memorable experience regardless what comes our way. We wish you all the very best for your upcoming wedding day... enjoy to the fullest and please keep in touch after the wedding with sending us some pictures of you in your gown.
Reviewed On 5/31/2017 by Kerri M
Fantastic experience! The customer service was excellent and they did a great job with the dress. It was done on time and they really went out of their way to make the experience a good one. I would highly recommend them.
Response from the Vendor on 06/01/2017
Thank you so much for your kind words! We truly believe that wedding gown care should be a wonderful experience for our clients and are so appreciative for you giving us that opportunity to serve you. Wishing you health & happiness always.
Reviewed On 5/31/2017 by Tracy G
The day of my wedding was a rainy and muddy day. The bottom of my lace dress was just covered and I wasn't sure how well it was actually going to be cleaned. Ultimately it didn't make sense to clean it and then try to sell it... so preservatio...
n was the way I decide to go. Grace Wedding Gown Specialist were professional, caring, and took the time to answer all of my questions. The end result? My dress is beautifully cleaned and well preserved. I am happy to know that my dress was in the best of hands and stored the best way possible.
Response from the Vendor on 06/01/2017
Thank you Tracy for your kind words! Our team welcomes gowns that have seen the effects of a rainy day and we are so thrilled that you were happy with our gown care results! We are so happy to have been able to provided you with beautiful famil...
y keepsake to enjoy in the years to come. Wishing you Health & Happiness Always!
Reviewed On 5/29/2017 by Jessie M
I recently used Grace Wedding Gown Specialists to have my daughter's wedding gown freshened and steamed. I was very impressed with the service. Nadine the representative was very professional, well informed and very detail oriented in every ...
detail of the gown.. and where special attention was needed. They are also very cost effective and a pleasure to work with... I would recommend them very highly if you are looking to have your wedding gown or any gown or dress for that matter handled with professional care.
Response from the Vendor on 05/30/2017
Thank you so much for your kind words. We are thrilled that you were happy with the pre-wedding day gown care of your daughter's gown. We wish her all the very best as she starts this exciting chapter of her life! Health & Happiness to you a...
lways.
Reviewed On 3/27/2017 by Kate C
Unbelievable experience, best customer service I have received in a very long time. When I met Nadine I felt immediately at ease and comfortable leaving my wedding gown with her. I was walked through the entire cleaning process, to ensure I was...
comfortable with each step. At the half way point they invited my mom and I in to ensure I was so happy with the cleaning results - my dress looked like it was brand new, maybe even better. At the preservation stage my dress was boxed up and preserved in a box, with a little window for viewing. I would recommend all brides to go see Grace Wedding Gown Specialists. Thank you again ladies!
Response from the Vendor on 03/27/2017
Thank you so much for your thoughtful feedback! We are so happy that you are pleased with the results. We are especially glad that your mom was apart of the gown care process too! It give us much joy knowing that you have a treasured keepsak...
e to enjoy for a lifetime. Wishing you Health & Happiness Always!
Reviewed On 2/22/2017 by Rebecca C
When I first met Nadine I felt immediately at ease leaving my wedding gown with her. She walked me through the entire cleaning process ensuring I was comfortable with each and every step they were doing. At the half way make they even invited m...
e in to ensure I was so happy with the cleaning results - which after two years of my dress sitting in our spare room was phenomenal - my dress literally looked like it was brand new. At the preservation stage my dress was boxed up and preserved so I could always take off the lid and sneak a peak through a little window :) Grace even carried the box out to my car - talk about white glove treatment - as I am currently very pregnant :) Grace and Nadine do an amazing job and are a pleasure to work with and I would highly recommend them to any bride looking to get her dress cleaned!
Response from the Vendor on 02/22/2017
Thank you so much Becky for your kind words! It was so great getting to know you and we are so thrilled that you are happy with the gown care results. You have such a unique and stunning gown and we wish you many years to enjoy your treasured...
family heirloom. Please keep in touch and let us know when your bundle of joy arrives! You will make an awesome mommy! Health & Happiness Always.
Reviewed On 2/13/2017 by Alexandra S
I had the most wonderful experience working with Nadine at Grace Wedding Gown Specialists! I was quite nervous at first, having no idea what to look for in a shop that would clean and preserve my wedding gown. From the moment I brought my dress...
in for the initial consult, it was clear they really care about the work they do and making sure that every gown receives the best care and treatment. Nadine took the time needed to explain the process which was very reassuring, and even invited me back to inspect the gown after cleaning, before boxing and preserving. Thank you for an amazing end to end experience, Nadine! I would absolutely recommend Grace Wedding Gown Specialists.
Response from the Vendor on 02/21/2017
It was such a pleasure to care for your gown Alex! We are so very happy that you have a wonderful keepsake to cherish in the years to come. Wishing you health & happiness always!
Reviewed On 1/23/2017 by Laine A
This was the best customer service I have received in a while. I dealt with Nadine and she was fantastic. They take such great care of your gown and the end result is beautiful. I would highly recommend Grace Wedding Gown Specialists to preserv...
e your gown. They will explain the process to you and will confirm everything before they go ahead - the finishing touch on a beautiful wedding. I am so happy!
Response from the Vendor on 01/23/2017
Thank you so much! We are truly passionate in how we care for our clients wedding gowns and it gives us great joy in providing a wonderful customer experience from start to finish. It was such a pleasure to care for your beautiful gown and pr...
ovide you with a treasured family heirloom to enjoy in the years to come. Health & Happiness Always, Grace & Nadine
Reviewed On 9/26/2016 by Annie C
So glad to have had my dress cleaned and preserved at Grace Wedding Gown Specialists. They were extremely kind and professional, going over what the process involved, what the costs were, and scheduling a time for me to come in to inspect the g...
own before it was preserved. I know my dress was cleaned and handled with the utmost care and the final box with the view window is perfect. Even if you aren't thinking of preserving your dress, you should still get it professionally cleaned here! (I had dirt along the bottom hemline and Grace cleaned it perfectly, off each of the 12 layers of tulle.)
Response from the Vendor on 10/03/2016
Thank you so much Annie for allowing us to care for your gown. We agree with you 100% that cleaning a wedding gown is so important after the wedding day. It was an absolute pleasure in making your gorgeous gown a wonderful family heirloom to e...
njoy for a lifetime. Health & Happiness Always, Grace & Nadine
Reviewed On 12/20/2013 by veronica s
great service, and reasonable price

Contact Info for Grace Wedding Gown Specialists

3678 St. Clair Avenue East, Toronto, ON
(416) 261-2204

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