We hired H&M Catering for our wedding. We had tried the food, and they came highly recommended... I have never been more disappointed by the service provided on the day of. In the week leading up to the wedding I talked with the catering manage...
r, Jill, and we went over times... indicating they needed to be AT the venue (our home) no later than 5:45 for a ceremony starting at 6, that they would have to drive past the ceremony location. At 6:06 (photo proof available of the phone conversation available upon request) we called them as they were still not present, and were informed they were “just down the road”. As they were significantly late at this point we requested they hold off so that their catering vehicle was not part of the ceremony. It was ALL downhill after this. We had held off the ceremony because they were late and were hoping they’d show in just a few minutes, in the end resulting in a delayed dinner. By the time dinner was served, nothing was ready. The tri tip wasn’t out, the salad wasn’t out, the cobbler wasn’t out- I approached the caterers and was greeted with more disrespect than I have ever experienced from someone I would have professional expectations from; a simple apology would have gone so far, but from the servers I received nothing of the sort and was greeted with disrespect... the most pretentious people I have ever been stuck with dealing with... come to find out, one of them is their lead... what a crying shame. So many of our guests did not get to partake in so much of the meal we were paying for- resulting in way too many left overs- simply due to an incredible lack of service. We would have been much better off serving and setting up ourselves, but did not have that prepared (why would you if you are planning on having them there to do that). My own father nearly had to cut the tri tip and one of our groomsman had to be their food runner since guests were scraping the bottom and the staff could care less and was slow and lazy when it came to restocking anything (lots of food in their truck though!).
Today, a few days after the wedding, we were on the phone with them numerous times throughout the day trying to discuss a reasonable option to rectify the situation... on a $4000+ bill, the maximum they could do is forgo the predetermined gratuity ($150, and had they provided any sort of reasonably expected service would have been significantly more) . So much of the food was not AVAILABLE to guests due to their incredible lack of service, but that is clearly of no concern to them.
Such unprofessional service for what should have been a great meal... 10/10 would NOT recommend. I urge anyone who is looking for a catering service to look elsewhere. Appalling.
Reviewed On 6/22/2021 by Torie S
I helped my friend plan their wedding. We used H&M Meats for the catering service. Their food when tried was good. Nothing great but okay. They charged us $4200 for the food and service. H&M showed up an hour and a half late to the venue. They ...
tried to pull in during the ceremony. Which was right where they were getting married. After showing up late and almost ruining the ceremony they had an hour to set up and serve food before dinner. There were only two workers. One was a high school kid the other... not sure. When the DJ announced it was dinner time and for the bridal party to go eat only 1/2 the food ordered was on the table. The courses were supposed to be... tri tip, chicken, macaroni and cheese, rolls, salad, apple cobbler and beans. The bridal party and the first 1/4 of guests only had the option of rolls, chicken and macaroni and cheese. It wasn’t until we asked about the rest of the food when they brought it out and started cutting it. All in all because the servers didn’t know what they were doing we had a ton of left overs still in the heat trays in their truck after dinner. People filled up on bread and macaroni and cheese. They had about 10 tri tips left, three large trays of cobbler, an appetizer (bacon wrapped peppers), a tray and a half of macaroni and cheese and a bunch of salad. The servers told the boss they felt “berated” that was only after they refused to get the food on the table, move their truck out of photos and were plain rude and sarcastic to us. The owner said he’ll give us back a $200 service fee and a free meal... absolutely ridiculous. I would go anywhere else but here. Okay food with absolute horrible service. Wedding on 6/19/21. Choose wisely or you’ll have $2k worth of food in your fridge after a wedding spoiling...
Reviewed On 8/11/2019 by Samantha M
H&M meats were excellent. They were very professional, punctual and easy to work with. They even worked with us and had a separate table for all the vegan dishes for our vegan guests. They went above and beyond and overall we were very happy wi...
th their services - and the food was delicious!
Reviewed On 9/20/2018 by Olivia J
H&M catered our wedding and it was absolutely amazing! We served their tri tip, baked potatoes, green beans, and caesar salad. I can’t even tell you how many of our guests raved about how delicious it was or how many went back for seconds.
were also impressed with how seamlessly they came and went without disrupting our ceremony or reception. They set up a clean and simple buffet table, served our guests, and went on their way. Extremely professional. I would absolutely recommend them to anyone for any event!
Reviewed On 1/24/2018 by Hailey W
H & M Meats and Catering has a beautiful and unique way of making any event stand out! From the moment that you speak with them you feel confident you made the right choice for your catered event. They provide an amazing quality of food that wi...
ll leave all your guest coming back for more. The staff was gracious and humble. Everyone made sure our day was easy, stress-free and successful! Five stars is all I can give, but five stars doesn't give the business, food and staff justice! You are a Ten! Thank you!
Reviewed On 10/21/2014 by Rachel L
Jeff and his family supply a wonderful spread and the food is great.