Amenities + Details
Outdoor - Covered
Outdoor - Not Covered
For more details about amenities, please message the Venue.
$$$ – Moderate
Ballroom, Waterfront, Museum, Historic Venue, Restaurant, Tented
Bar + Drinks, Cakes + Desserts, Food + Catering, Rentals + Equipment, Service Staff, Shuttle Service, Transportation
We had our wedding at the Harley Davidson Museum in Chrome. Our experience from start to finish was amazing! Alex and Tanya executed our day perfectly and I don't think anything could have gone better. We had the most magical wedding day and thanks to these two- it was so easy! Thank you again Harley!
We picked the Harley-Davidson Museum as a venue for sentimental reasons and also because it is just a great place to be. My husband and my first dates were at Bike Nights here, we first said "I love you" at Bike Night, and he proposed in December on the museum grounds. It just made sense to pick this as our venue. I'll start with the positive so this review isn't just a bunch of complaining. Our day of coordinator, Tanya, was great. We dropped everything off the night before with her, and she did a perfect job setting up the decorations and making sure everything was gorgeous. Ok.. now on to the issues we had. One of my bridesmaids steak was cooked super rare while everyone else's was medium or more done, so she just wanted it microwaved or something. I'd normally just tell her to suck it up, but there were extra steaks available from guests that didn't show up. I asked the server if she could have a different steak since my husband's was more done so the extras might be cooked more, too. The server said no. They wouldn't give her a different steak and instead had her eat a kid's meal. After guests were leaving our best man said a guest told him that he saw employees eating steak and salmon in a breakroom when those paid meals could have been passed around or given to guests like my bridesmaid. We had at least 6 guest not come, and at $55/plate they could have been served. Servers would move on to other tables before finishing serving the other table, so I saw guests literally asking for their meal because they were skipped. One HUGE problem was that my cake wasn't cut. I was wondering why everyone's pieces were so small until we were packing up and the entire tiered cake minus the slice from the cake cutting ceremony was in the box. I bought that cake to be eaten by guests not to sit in my house just to get tossed out after we can't finish it. The sheet cake was only bought because the main cake served about 50 without the top and the sheet was for about 70 servings. We had 90 guests. I brought this up to the sales manager, Alex, and she said the pieces were standard and that the chef cut the sheet cake first instead of my tiered cake. Pieces were not standard size. My mother said she heard guests saying "they must have run out of cake". Afterwards, I found out some guests didn't even get cake. We had an error on our invoice for the bar being open for 4.5 hours instead of 5, but my husband caught that a week before the wedding. Alex said she fixed that, but bar didn't know that the bar was open until 9:30 instead of 9, so they started to charge our guests. My guests were looking confused, so I had to go to the bar and walk through the schedule with a man with a clipboard explaining why it was supposed to be free to guests. He said the bar never received the updated schedule. We e-mailed back and forth with the sales manager about the problems we had, and all we got were excuses, a sorry, and a "Thank you again for bringing all of these errors to our attention. The only way we can improve is by learning what we did wrong." And excuses were made for the employees that were seen eating the food and the extra meals not being passed out as not a service. um no. We've been to many weddings including country club weddings where they asked if the extra meals wanted to be used. We paid a 22% service fee and many other fees for garbage service. All that was offered after I asked for a refund on those meals was $55 for my bridesmaids steak.
I would recommend having a reception at Harley-Davidson Museum. It is a bit on the pricey side, but they have different sized rooms with the same theme-besides their tent option-the food is tasty, and the staff were awesome. The crew at the Harley-Davidson Museum were extremely nice and helpful. You are paired with a "day-of" coordinator who helps get everything scheduled with your vendors or family delivering items within the 24 hours before and makes sure things go smoothly. Kristin was so nice and on the ball while still being easy-going and understanding with me as I was working on multiple things per usual wedding endeavors. We were in Rumble, the room above their restaurant. The view was great, the room was clean and set-up the way wanted, basically perfect. The floor-mounted motorcycles were a hit for photo-ops with the guests also.
We can not recommend the Harley-Davidson Museum enough!! Everything about it was absolutely perfect. We first fell in love with the location & the history Harley-Davidson holds in Milwaukee. We met with Veronica who immediately gave us a positive vibe; she was no pressure, friendly, and willing to work with us to stretch our budget as far as possible. The food was phenomenal- unique & delicious! Our guests have raved non-stop about the beauty of the reception, the friendliness of the staff, and the delicious food. Every single employee we interacted with, both on the day of our wedding and the additional times we went to visit the museum, was incredibly friendly & welcoming. Tanya, our event coordinator, was the best! Meeting with her and Veronica the month prior was such a relief as they were able to answer every single question and give us helpful advice on things we weren't sure about. The venue itself was our dream and combined with Tanya & Veronica makes it a venue we recommend 100%!
Worth every penny!Reviewed on 9/11/2013 Sarah F
While searching for the best venue for our reception Harley was one of the best priced places! Anne from the HD events made everything a breeze and always got back to me right away! So much was included, cake cutting, coffee service, dance floor, tickets for every guest for the museum, and we even had a day of coordinator from Harley, Tanya, she was so helpful and kept everything flowing throughout the entire night! Even if you are not a rider you will love the Harley Davidson Museum!
A Wonderful ExperienceReviewed on 11/11/2012 Melissa D
From start to finish, they made the experience as easy and stress free as possible. The pricing structure is clear so you know upfront what is included (which is a lot!). I found this wasn't the case with many other venues we considered which made this venue stand out. The coordinators were organized and we met regularly to sort out all of the details ahead of time so when the day arrived, it ran very smoothly without ANY problems. Because it is still a newer Milwaukee venue for weddings, many of my guest hadn't been there before and commented on how beautiful and unique a space it was. Every member of the staff who worked the day of the wedding was professional and hard working. Food-was delicious with nice portion sizes. Spacious- no feeling cramped like some weddings I've been to. The picture I had in my head was perfectly carried out. I really cannot say one bad thing about my experience with the Harley Museum. It was a truly beautiful day.
100% Ecstatic Bride & GroomReviewed on 11/05/2012 Hannah K
We had our wedding at the Harley-Davidson Museum this past Friday. We LOVED it so much, that we are writing this review a few days later, on our honeymoon! We planned the wedding in less than 7 months and Anne and Jill were absolutely incredible. I sent them many emails over the course of the months asking questions and making requests - always to receive a prompt, happy and helpful response. These ladies put so much care and detail into our wedding, that I literally had no stress throughout the planning. Anne was super helpful arranging the menu and drinks to fit what we were looking for, for our guests, and Jill was brilliant at seeing my vision and helped to execute it perfectly. The actual wedding day (ceremony and then flipping the room into a reception hall in under 2 hours) went without a hitch. Our guests were SO SO happy. They loved touring the museum in-between, and they thought the bridge was a fun place to talk with friends and family while waiting. The grounds were also super fun to take pictures with the photographer - and the space inside photographed perfectly as well. Jill and Anne made sure to contact all of my vendors an arrange drop-off times so that I wouldn't have to worry about that throughout the day. I knew going into the wedding, that our guests would love it, but I never knew that such a large percentage of them would rave about the whole event, saying it was the BEST wedding they'd ever been to. The lighting was beautiful, the food was hot and delicious, the service was timely and friendly, the atmosphere was romantic, yet exciting and Jill was all over the place, helping her staff, answering questions, problem solving where needed and even participating at moments to make my husband and I feel special. I can not rave enough about Anne, Jill and Harley...we will never forget this day and we will definitely recommend the venue to as many people as possible!
August WeddingReviewed on 10/09/2012 Erin J
The location was beautiful - we had the ceremony outside and it was perfect. The reception was inside in Rumble. The room looked great with our decorations, the food was AMAZING (got lots of rave reviews from guests) and everyone loved taking pictures on the Harleys in the room. The only negative was the "day of coordinator" I worked with, but Anne with Levy Catering was amazing to work with for all the details and planning.
Poor Customer ServiceReviewed on 10/01/2012 Steve V
My wedding was on Sept. 22 2012. I was excited to have the reception at the muesum. For a wedding or 200 people your looking at about $10,000. So when it came to getting the estimet it was right on. The problems started when my wedding party first got to the hall. We were sopossed to have a muesum ticket at every table, and we did except for well the head table, this is only a big deal because the were our wedding favors. They are now mailing me the tickets afterwards with there apoligies. From here things get worse... so at about 9:15 I see one of my guests paying for a soda, i got very confused because soda and water were sopossed to be hosted, and the bill paid by myself based on consumption, thats what my estimate stated. So now i spend roughly 45 minutes of my wedding reception trying to figure this out. They claim its not in my signed contract, which i asked why not, i never asked for it to be changedfrom the estimate. Further more on Sept. 21st the day before my weddding my wife asked the woman we were dealing with how we would know we arent being double charged for the soda used in mix drinks because those were not hosted. We recieved an email response stating that she talked to her boss and the bartenders would tally them up. So why if they didnt know would the give me a specific answer to a specific question like that? That would have been the time to say wait, we missed that. Now I am stuck looking terrible like i couldnt buy my guest soda or water. I had 200 people at my wedding young kids included who have absoluetly nothing to drink because there is no tap water, only bottled, and soda that they had to pay for. So the I talked to the manager of operations who told me this would be made right on Monday. So Monday comes and i call him up, im am told to speak with the ladie who handled my booking, so I do. She apoligises for the misunderstanding and asks what i want out of this. I said what do you have to offer, there response was $158 because thats what your guests spent on soda and water. I do not think that is nearly enough. So i requested 130 letters to put in my thankyou notes on their letter head accepting the blame for this happening. They did that. At this piont i asked to speak to the maneger or operations again. not till Thursday does he call me back after numerous calls and messages.Now i asked them where my compensation is, there response $158. Now for spending 45 min. missing my own wedding reception trying to figure this out due to there mistake is worth a heck of a lot more than that. There response is that the said they were sorry numerous times. So to sum it up the will admit their mistake, which reflects poorly upon me, but will not do anything to compensate for it.
Great place for a weddingReviewed on 11/09/2011 Philip H
I'm a wedding vendor and believe me, not all wedding venues are run properly. In the case of the Harley Davidson Museum this is not the case. The coordinator. Shaely, was great to work with. She called the week before to make sure I didn't need anything as a vendor and find out when I wanted to arrive. All day long things were organized, on schedule and professionally executed. They even flipped the room between the ceremony and reception 30 minutes ahead of schedule and it was beautiful. Every time I had a question Shaely, or her staff, were there with the answer. Dealing with event coordinators almost weekly I see the good ones and the bad ones. Shaely and the staff at the HD museum were some of the best we have worked with over the last few years. If you are looking for a venue that is different from the standard hotel reception that everyone has check out the Harley Museum. It's a great place....and you will be surrounded by beautiful motorcycles as a bonus. Another bonus is free parking for your guests. Try to get that at the Pfister or Hilton downtown. If I could work at the HD museum every weekend my job would be much less stressful as a vendor professional. A great location and a great staff.
Great Venue!Reviewed on 10/30/2011 Jenni P
People just raved about the venue! We were in Rumble, the room located above Motor restaurant. When we first walked into the room we fell in love - the decor is modern, clean & fresh. The back wall is windows - floor to ceiling - overlooking the river! You can't beat the venue! The food at our tasting was amazing - however we did buffet style & the food wasn't the hottest & we did run out of several items near the end & the last 2 tables had to wait for vegetables & potatoes; which was really disappointing considering the price per person. That's the reason why I can't give them 5 stars. The event staff were great, professional, and courteous, and the whole time we were planning & getting things ready, our coordinator (Annie) was awesome: very helpful from start to finish. I'd recommend this place for sure!
05/21/11 Wedding ReceptionReviewed on 6/15/2011 Stephanie S
First of all, Annie at the Harley Davidson Museum was a pleasure to work with and was very prompt to respond to my many e-mails. The reception far exceeded our expectations. We really appreciate how awesome all the staff was to work with and how helpful everyone was. We never had to ask for anything twice, which made things go so smoothly. I think everyone went above and beyond what was expected of them. All of our guests keep raving about the food, the service & the venue over all. Everyone we talked to about the food said it was the best wedding food they've ever had. . We couldn't be happier with the way everything turned out. We will definitely refer anyone and everyone to the Harley-Davidson Museum for their functions.
Loved the Harley Museum!Reviewed on 10/12/2010 Katie W
We didn't expect to like the Harley Museum as a venue, as neither of us are particularly into motorcycles. However, we walked away after our initial visit thinking it would be very cool, unique to Milwaukee, and unforgettable. We were right. From the start, the staff were very responsive in my continual emails and questions. They helped me through the process and made sure to explain things. Every time I visited the venue, they were very attentive and professional, regardless as to with whom I was interacting. The days leading up to the wedding were also great. They were extremely available, offered suggestions, and were very helpful. Our guests raved about how friendly the staff were during the reception and how much fun they seemed to be having, despite working. They were truly having fun, which made for a nice environment. There were a few times when my husband and I looked at each other wondering whose side a person was on, only to find out they were a staff member; just having fun, smiling, and talking to people. I highly recommend the venue, as they offer great perks not seen with other venues downtown. The ceiling to floor windows made for a nice backdrop to the dance floor. The free on-site over night parking was also a bonus. The ability for our guests to come hang out at the Motor Restaurant and walk around the grounds was also of value. Complimentary museum admission for our guests was priceless, as so many of our guests used the tickets to do something unique to Milwaukee between the ceremony and reception. We had an absolute blast (under-statement) and our guests continue to rave about it being the best wedding and reception they've ever been to.