Bridesmaid Dresses, Flower Girl Dresses, Mother of the Bride Dresses, Wedding Dresses, Dresses, Alterations, Dry Cleaning + Preservation, Group Discounts, Plus Size Available, Fashion Services, Fashion
I loved working with the ladies at House of Fashion. They found me a fantastic wedding gown, worked very well within my budget and payed intense attention to detail. Everyone is very positive and knows what they are doing. I received a lot of help. My mother also bought her wedding dress here 22 years ago. I am a return customer within the family! the alterations department is the BEST. Gorgeous work. I had long sleeves put on and they look like they came already on the dress. Just flawless work.
The House of Fashion is so accommodation, great customer service, all staff is so nice, the store is beautiful, and all gowns and bridal accessories and so beautiful. You can lose your self in the store trying everything on and you will have a hard time making up your mind from what you want because everything is gorgeous! The House of Fashion has everything you need all in one store!
I had a great experience at House of Fashion! I found my dream dress there but wanted to add straps to from the beautiful lace that was attached to the cathedral length veil that came with the dress. The HOF team did an amazing job making my dream dress a reality and carefully made sure that the dress was exactly how I envisioned it. Scheduling appointments was a breeze and they even let me come in a couple of times when my out of town bridesmaids were in Sacramento so I could try on and show them my dress. I would highly recommended HOF to any bride!
I dont like to bash on businesses but I feel that all the brides to be should be aware of what they might be walking into if they go to House of Fashion. I orders my dress Aug. 2015 and didn't receive it a few days before July 2016. My wedding is in August 2016. They stressed me out so much, I called and called and never could get a straight answer of why it was taking so long. They either blamed the manufacturer or shipping. For a business that has been in business so many years they should be a little more professional and give a honest answer on when they think the dress should be in. As a bride I think we already enough in our plates then have to worry of we are going to have a dress on time. At the end I still love my dress just not the service. Definitely didn't leave it there for alterations. Just be aware!!
The worst dress shop ever. I ordered my wedding dress in August and they said by March it would be in. It's been 8 months and march is over and haven't heard anything. They were so rude to me when I called to enquirer when it would be in. Don't bother going here. I was pressured into buying a dress, and ended up not wanting it. I pleaded if there was anything they could do for me. And all they said was the dress had to be picked up when it comes in. Horrible experience, and stuck with a dress I don't want.
Don't botherReviewed on 10/28/2015 Amanda B
I had emailed specifically asking if they had 3 dresses in stock - their site says they have them.... they emailed me back and said they had them... When I showed up they said they didn't.... I get that I might not have picked one of the dresses, but I didn't appreciate being lied to, and definitely set a bad taste in my mouth from the get go. I also didn't appreciate that even after I specified I didn't like a particular cut (mermaid) on the dresses and that it made me feel insecure that it KEPT showing up in the dresses they brought. It just felt inconsiderate when I had been very specific about what I felt were my problem areas... not a great way to try to sell a dress. I left in tears and frustration and with little hope of ever finding a dress. Always Elegant was where I ended up picking out a dress that made me feel like a size 2... and I'm a size 12. So there's that!
DecentReviewed on 8/04/2015 Ally O
I got my alterations done here, as well as the cleaning and steaming before the wedding. The alterations were very expensive but I unfortunately did not have the time to find other places. The alterations were done fine but the one thing they did wrong was clean before the alterations were done. I told them precisely, do not clean until alterations and my last fitting were done to ensure that I nor the alternator got it dirty. But they didn't listen and cleaned before alterations. The dress had a small stain when I picked it up but it was able to be taken out luckily.
My dressReviewed on 7/30/2015 Joleen B
This was the first bridal salon I went to and after visiting a few others, returned here to buy the very first dress I tried on. The price was good (alterations ending up half as expensive as the original dress price, but for the convenience of doing it all in one spot I was ok with that, especially since the base price of the dress wasn't bad to start with). The customer service was great, my original assistant Carol was a straight shooter and made me much more comfortable than any of the salespeople at other salons I went to. The assistant who helped me when I came back for my fittings was also helpful, and I felt like it was an overall good experience. It did take the full six months they tell you to allow for the dress to arrive, but if you're dress shopping with plenty of lead time I would highly recommend House of Fashion.
Good Variety, Fittings Not SpecialReviewed on 10/27/2014 Danielle
Loved my dress but they didn't make me feel special during my fittings.
proceed with cautionReviewed on 11/01/2013 melissa
i ordered my dress in december 2012 for an october 2013 wedding. they said it would be here in june 2013. needless to say june, july, and august came and went with out the dress and every time i called it was "oh next month your dress will be here" in september when the dress still wasn't here i was finally dealing with Jen, the manager, who really handled the situation well. she ended up having my alterations free and the dress showed up miraculously five days later. the seamstress was a total witch. she was not pleased with my free alterations and did a terrible job! my dress was to tight in the waist and to spacious int he bust with a shoulder strap that rubbed my skin raw! the seamstress even went behind Jen's back to get me to pay for her lousy alterations. luckily for the wedding i only cared about having fun with my groom because if i could do it over again i would have gotten my dress somewhere else!
Very poor serviceReviewed on 10/05/2013
My experience at HOF was pretty poor from start to finish. When I went to try on dresses, I told them what I wanted and they brought me dresses that were nowhere close to what I asked for. I eventually ordered a dress through them that I had tried on at a different salon - the reason I ordered through HOF was because they didn't charge me for tax. Looking back, I would have rather paid for the tax rather than go through all the stress that came next. They told me my dress would arrive 8 weeks before the wedding, and it did not arrive until barely 2 weeks before my wedding. During this time, I kept calling and they couldn't answer my questions. Once I came for rushed fittings, the ladies ignored me at the counter, taking phone calls or helping other customers. The seamstress forgot about one aspect of the dress I wanted altered and had to rush that, too. HOF did give me a free veil and discounts for all my trouble, but it was definitely not worth it. If I could do this all over again, I would go somewhere else in a heartbeat.
the brideReviewed on 7/24/2013 Susan D
Took over a year to get my dress but i loved loveed loved it it is georgious!!!!
Go here to feel like an ugly mannequinReviewed on 7/12/2013 Libby R
The shop ladies here made me feel like I was a walking checkbook, and like my business was a guarantee. When I arrived for my appointment, no one asked if they could help me until I got someone's attention after a 10 minutes wait. When I was trying on dresses, I was moved between dressing rooms multiple times in some sort of power play between the women selling the dresses. I honestly wish I hadn't wasted my time by coming here. Also, I have heard from a reliable source that if you express interest in a dress, they will hold the sample in this store until after your wedding date, just so it won't have a chance of being available at their outlet shop until after you won't need a dress anymore.
terribleReviewed on 7/03/2013 Shaylene S
Don't get me wrong, my dress was absolutely stunning and I am so happy to have found it. I could not have been happier.... IN THE END. The hours leading up to the event not so much. I ordered my dress in August for a June wedding. Plenty of time one might say? Yes I would have thought so. They told me the dress would be in in six months. Great! Plenty of time for alterations and so forth... WRONG. The dress did not arrive until early May. My wedding was June 15th. When I called to ask THEM about it, they never called to tell me it would be late, they said it was late because of Chinese New Year. I'm sorry WHAT? Chinese new year... really? That is ridiculous. Anyways, I would never go back there or tell ANY brides to go here. I'm just glad my dress arrived before my wedding. ugh.
Great bridal shop!Reviewed on 6/24/2013 Rozlynn R
This is a wonderful bridal shop! Very helpful with a huge selection of dresses to try on.
Good product, not so great serviceReviewed on 6/18/2013 Krista M
I absolutely loved the dress they found for me. The initial appointment to try on the dresses went well, however I could tell that once I hit the hour slot they were less attentive to me as a customer. Also, they selected a dress that was over my budget for me to try on, which was a bit disheartening. The alterations were pricey, and they had trouble getting it right. At one point the dress was taken in too much. When I picked up my gown, they put it in a pink garbage bag as oppossed to a nice vinyl zip up bag. Then they messed up the measurements and size order for my maid of honor and wanted to charge over half the cost of the dress to fix it. Good news is they were able to remedy her dress for a much lower cost.
I loved my dressReviewed on 5/02/2013 Cristal G
They have a large amount of dressed to pick from. I had picked my dress be for I was even getting married lol. But I still tried other ones on but still went back to the ONE ;) they offered my three different colors to pick from ivory/ white or diamond white so I picked diamond white 7 months later 3 weeks before my wedding my dress gets here and I go for a fitting and it's the wrong color not good. So I guess they no longer made diamond white and never told me. But still placed the order for my dress:(
My Wedding DressReviewed on 4/16/2013 Kristin C
Overall I had a fabulous experience at the House of Fashion. The consultants are very intuitive and new exactly what I was looking for. I found my dress after trying on just two others. The service is excellent, but there can be a little bit of a culture difference. Some of the consultants and semstresses can be a little abrupt. HOwever, they did a fabulous job making my dress exactly what I had wanted!
Wedding DressReviewed on 4/04/2013 Kim M
Staff was great and very helpful. Alterations were perfect.
Best Service I found!Reviewed on 1/11/2013 Paula C
Bought a Pronovias Dress and Bolero for my December wedding. The staff was superb, they really know the wedding dress industry. Also, after looking at several shops, they were the only one who had on-staff alterations. I really thought it was important to have the same store do the altering. They did everything they promised on time and at my convinience. I had a great experiance and absolutely loved my dress.
Beautiful dresses ok serviceReviewed on 11/06/2012 Leah R
This salon was pretty easy to work with. They have a large selection of dresses. They are a little lacking in the service department. For the most part you pick out what you want to try and they bring it to you. They offered no input or options. I allowed 7 months when ordering my dress and it barely came within a week of my wedding. I was told when I ordered to expect it 2 months before my wedding date. The alterations department was amazing when it finally got there and rushed everything for me for no extra fee.
They make you feel like a princess!!Reviewed on 11/01/2012 Laurie64 S
From the time you walk in the door to the time you pick up your dress the service is outstanding. the only reason why I only gave 3 stars for service & value is because when they measured me they ordered my dress size way to big, to my surprise on my second fitting they wanted to charge me $600.00 for alterations "outrageous" I was able to talk them into charging only $530.00 still outrageous it is there job to measure you closest to your size they will tell you your wedding dress size is not the same as your normal clothes size, my regular clothes size is 4/5 they ordered my dress in size 12 because I am big busted so be aware and keep alteration price in mind. other then that they made me feel like a princess. They were also very accommodating on days and times to fit your schedule and never made me feel rushed. I would highly recommend them overall. Just pay attention to the size they order for you..
Variable serviceReviewed on 10/14/2012 Amy G
The service varies greatly depending on who you get that day. They made a mistake in my alterations but were quick to fix it when it was pointed out.
House of FasionReviewed on 9/10/2012 Jillian B
I LOVE THIS PLACE!!! They were so friendly and got everything taken care of. I will refer them.
Mediocre.Reviewed on 8/27/2012 Amy L
The service at House of Fashion was mediocre, at best. I paid in full for my dress 8 months before my August wedding. They assured me that my dress would be in by late June. I did not receive my dress until 10 days before the wedding. They never apologized for the delay in my dress, and just said "Well, lace dresses take longer to manufacture". That would have been nice to know when I purchased it! After they altered my dress, I found a rip in the fabric that the seamstress caused. When I purchased my dress, I was told that because I was purchasing my bridesmaids' dresses through them, my alterations would be free. When my dress arrived, they claimed that they "would never" offer free alterations, and I had to pay $300 to get my dress altered. They never lowered the price of the alteration after I had pointed out the tear that the seamstress had caused. I wouldn't recommend House of Fashion to any potential brides.