Imperial Gown Restoration Company

told him we would do it. He then fell off the face of the earth. We went THREE months with him ignoring calls, emails and texts. We contacted the local news and consumer protection. Thankfully he contacted us before we had to go further and he agreed to ship the dress back (in the same packaging we sent it to him 4 months prior). Consumer Protection knew him by name the minute we called them. Google him & his public records - there is nothing but bad news and you will not want to do business with him. Guaranteed. Check out a news story about him and this same scenario with someone else, the news covered it. Do not do business with this man. Do your research.

ervices and therefore does not send the dress back but after multiple and I mean MULTIPLE Emails and Texts and Calls he avoids us at all costs and claims that our card does not go through in the transaction. Nice try buddy the bank would have told us if you attempted to make a charge. We gave him the benefit of the doubt but now we perused a claim to the Attorney Generals office In Maryland where he refused to mediate with. We are now exploring other options and will file a police report for what is now stolen property. STAY AWAY FROM THIS MAN YOU WILL NOT SEE YOUR DRESS BACK.

c flawlessly. The entire bottom half of the dress was original to my grandmother's dress, the top half (as Im much larger than my grandmother ever was) was brand new. It was exactly what I wanted and more. I cannot thank them enough for what they did. The price was entirely worth it. First charge was for the cleaning of the super old dress that was in my parent's basement for eons. It was yellow and aged until Steve got to it, and then it was a brilliant diamond white again. Then his seamstress got at the dress and match the fabric for the top half of the dress and then made me a whole new dress. Highly recommend though I know they're now moving to the Springfield VA area I would still have driven all the way to use their services!!!