Full-service catering, event planning, personal wedding manager, stellar customer service. Assist with all planning of reception, including vendors, rental items and much more.
American, Eastern European, French, Indian, Italian, Latin American
Gluten Free, Vegan, Vegetarian
Food & Catering
Buffet, Catering Clean Up, Catering Delivery & Setup, Chef Stations, Family Style, Menu Tastings, Passed Appetizers, Seated Meal, Servers
Awards and Affiliations
Jeannette's Delicacies Reviews
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Reviewed On 8/14/2021 by Alexa K
Food was so good and Jeanettes was so easy to work with. They allowed me to change the menu within 3 weeks and let me pick up linens early for set up. The day of everything went seamlessly and they were very professional. We even had some lefto...
vers that were great the next day. Such good homestyle cooking !
Reviewed On 11/21/2019 by Michael S
Jeannette’s charged me $1,200 two months after my wedding, at which they were paid in full. More than two weeks after the $1,200 charge and I still can’t get my money back.
Jeannette’s catered my wedding on 9/7/19 and were paid in full on 9/1...
/19. After our guest count was finalized, Jeannette’s actually owed me $70.28. The evening of my wedding, an employee tracked me down and asked me to settle up. I informed her that THEY owed ME money. She said the accountant would issue the refund at a later date. Not believing I’d ever see that money, I deducted it from their tip.
Two month’s later, I noticed a $1,200 charge come through on my debit card. I called Jeannette’s several times and couldn’t reach anyone. I got online and found a Better Business Bureau review that mentioned another customer had also been double charged. I reported my debit card lost/stolen so no more fraudulent charges could be processed.
I finally got a hold of Jeannette via email and she stated she would refund the $1,200. She sent me a photo of the refund receipt and I checked my bank account to see the refund was Pending. Several days later, the refund was never deposited and was no longer pending. I contacted my bank and was informed that Jeannette’s must have issued a stop payment on the refund. I contacted Jeannette’s and she said that the money had left her bank account and it must be an issue with the credit card processor. She has since stopped responding to my emails and I still do not have my $1,200.
Reviewed On 11/18/2019 by Samantha C
I found Jeannette's Delicacies (JD) for my wedding because my original pick had been booked. We had a tasting, the food was very good, and decided to use them. They offered a verity of food on their menu and created pulled chicken. They were go...
od on us putting a low amount down for the down payment and were not super pushy when getting the money to them until the month before the wedding. I had heard a story about the staff stealing a bride and groom's cake and became very worried. But when we went in for our final sit down, my uneasiness settled. The lady that spoke with us was wonderful. She settled our last-minute changes.
On the day of, JD sent two servers to set up, serve, and breakdown. They went above and beyond on my table, making sure it looked beautiful. Other than the staff being sweet and the table looking nice, I have nothing good to say about Jeannette's Delicacies. The food should have been served at 7:30 pm. The staff had arrived at 5:00 pm before the ceremony and had plenty of time for prepping the food. The meal was delayed until 8:00 pm due to the food not being ready. We were also promised that the bride and groom's meal would be served to us at the table to ensure we were able to eat. Unfortunetly, this didn't happen.
The FOOD: Was incorrect. We had chosen to do a Texas Styled BBQ. The salad was supposed to be a field greens salad with bleu cheese, walnuts, dried cranberries, red wine vinaigrette. I was the first one to make my plate, and the only thing on the salad was the dressing. The mash potatoes were also incorrect. We had tried and ordered the garlic rosemary mashed potatoes. JDs served basic bland mashed potatoes on our wedding day. I will say that they went out of their way to make me green beans without bacon in them, which was surprising. Even though we wanted the Green Beans With Bacon and Onion for the wedding.
THE BIGGEST ISSUE>>> Multiple things in the kitchen went missing. four-hour happy hour after the ceremony we had done a charcuterie board ourselves. It was staffed by a friend of the family. I had neglected to tell my stepmother to keep the leftover items out of the kitchen, but in case the cake incident previously mentioned would happen. My stepmom had seen the ladies looking thought the stuff. They had told her that they thought it was theirs. She informed them that it was indeed ours. The next day we noticed that our expensive chocolates and some cheeses were missing. We had a lot of lefts overs from the hour and were looking to have it for lunch when we were cleaning the venue up the next day.
I would not recommend this catering services. But it looks like I am not alone. Do not just read Knots reviews. Make sure to take your time and look at these reviews to find out the truth about this catering service.
Reviewed On 11/12/2019 by Caitlynn C
DO NOT USE THIS COMPANY. We paid our final bill prior to our wedding day and immediately after I noticed the bill was slightly higher than the final invoice we agreed upon (both menu and guest count were wrong). I emailed them and they stated t...
hey would refund us the difference (they actually owed us around $70 because of the difference). The night of my wedding (still no refund in hand - we just called it a wash and I had a feeling we wouldn't see it returned) the staff actually came up to me at the end of the night asking me to "settle up". She had the invoice printed in her hand where it showed a balance of -$70. I had to tell her THEY owed us money. She apologized and said their accounting team would issue the refund ASAP (yeah right - we've never seen it as I expected). Fast forward 2 months later to today and my husband and I just noticed they just charged us an additional $1,200 (I KID YOU NOT). There is no invoice/reason for the charge (they still owe us money as I said) and we've called both the regular line, emergency line where we left messages and emailed with no response. If you look on Better Business Bureau others have had a similar experience. No business should EVER keep your card information on file like this. They do not call you back, the food/service was lack luster the day of our event and they are stealing money now. You should never feel this way about something for your wedding day. Take your business to someone who cares and conducts themselves professionally.
Reviewed On 10/17/2019 by Maggie S
Do not use this caterer for your wedding! The service we received was unacceptable and we did not receive everything we paid for. We spent a good portion of the wedding wondering if our guests would ever get dinner instead of enjoying ourselves...
and it was embarrassing.
First, the food did not arrive at the venue until after 7:00 when dinner was scheduled to begin at 6:30. They told us afterward that one of their ovens had gone out, but that’s something that should have been communicated to us and our coordinator during the wedding so we could adjust.
Due to the time crunch with late food, salads were not placed on the tables and people had to get their salads from the buffet. This meant that people seated upstairs were expected to carry multiple plates. We had expressed our concern to them about this prior to the wedding and they said their staff would do everything they could to make it easier and they really didn't do anything at all.
There was also no bread for any of the guests which was something we paid for in our contract. They were not on the tables where they were supposed to be and not at the buffet either.
Additionally, we had the number of tables the vendor requested but for some reason the drinks and coffee (that wasn't even out very long) were placed on the opposite side of the room from the buffet hidden in a corner where no one could even see them. Further, no one came around to fill up anyone's water during dinner.
They also said that their staff would cut and serve the cake which was written on our contract. They did not do this, and our wedding coordinator was forced to step in to make up for their staff dropping the ball and had to cut cake for over 100 people all by herself.
During cocktail hour, there were not enough plates for the guests to get appetizers so for most of the cocktail hour (that was 40 minutes longer than indented due to the dinner issues) people did not have plates for their food. There were also no serving utensils, so people had to get the food with their bare hands.
Some family members later told me that when they were seated at the table and turned away from their food talking to someone, their plates were taken with full slices of cake on them. They also served my three-year-old nephew applesauce and gave him a knife and fork to eat it with. Luckily, my mom grabbed the knife right away! None of our guests received champagne for the toasts and I didn't have anything to drink during the toasts, not even water.
The caterer was a real bummer for us because we had a good initial tasting with them, and our pre-wedding phone calls were all fine and they assured us everything would be smooth. It did feel like it was such a different experience with them on the day of the wedding compared to what we were expecting. I'd suggest not to use them. I certainly wouldn't if I could go back and change it! They did refund us the service charge and a portion of the cost of the food. But of course, I would rather not have the money if we could’ve had a good catering experience at our wedding.
Reviewed On 10/10/2019 by Allison R
This caterer is absolutely the worst caterer around. As a wedding coordinator I work with dozens of caterers around the tristate and this company's employees are unprofessional, unprepared and incompetent. For my May wedding at Pyramid Hill the...
y: gave me linens ahead of time and they were so wrinkled I had to iron them myself, on the day of they showed up late, didnt bring the salad - served store bought from a bag, mixed vegan with non vegan foods knowingly, left an hour before the end of the event to get food and came back after the event had ended, and the food was reheated and horrible. My clients were very disappointed. For my September wedding at Woodward Theatre they : showed up late, only brought appetizers and went back for food but got stuck in traffic on the way back so they were late with dinner, didnt pre-set the salads on the tables as requested, they didnt being plates or silverware with them and they refused to cut the cake, which the client paid for. This client planned their wedding from out of state and were also very disappointed. Both times I called to speak with the manager or owner about these issues. Left several messages and no one returned my calls. Ever. I would not recommend this company to anyone. Spend a little more money and get a caterer who knows what they're doing and who will do a good job for one of the most important days of your life.
Reviewed On 10/04/2019 by Rebecca P
Jeannette's was amazing! From the initial tasting to the big day. They were responsive, easy to work with, and flexible as we made changes throughout the process. On the day of the wedding they were professional and on top of everything. They s...
eemed to anticipate every request we could have before we had it. Everything flowed very smoothly from setup to tear-down and clean up. Would highly recommend!
Reviewed On 9/27/2019 by Erika B
Starting out this company seemed very professional and willing to help with anything we asked. I had emailed and spoke in person with them about several questions I had and was assured that they would take care of it all. when we did the final ...
head count we estimated for extra people to ensure we had plenty of food and drinks. The drinks provided during appetizer hour ran out quickly and guests were told that there wouldn't be more offered until dinner (there were thankfully water glasses on the table) the cups provided for the tea and lemonade with dinner ran out rather quickly and we were informed that no extra cups were brought but that the water glasses would not be collected from the tables. within 5 minutes of being told this the glasses were taken away. overall there were several things promised that did not happen. while the food was wonderful the professionalism of the staff was horrible. there was a huge lack of communication between the staff members. thankfully our other vendors were able to step in and keep things going to not allow this to ruin the night.
Reviewed On 8/12/2019 by Emily D
In truth, our catering service was practically the worst part of our day and left me more displeased than the fact that the A/C managed to go out in the hall (that's another story). Leading up to the event, we thought things were under control ...
and well communicated. They set up the hall very well and even put out our centerpieces.
However, the food was cold and tasted hardly anything like our tasting. The chicken marsala was dry and my prepared plate (for the bride and groom) had no sauce on it. The salads were over dressed and mashed potatoes tasted more like boxed potatoes. My parents went to the buffet first and had a similar experience.
The wait staff was friendly and attentive but whoever asked me about saving the top layer of my cake acted appalled when I told her a couple times we did not need it. Additionally, it was frustrating to not have extra forks around for the cake and somebody took my piece before I even had the chance to get over to my table to eat it.
For the bar, our concerns of running out of specific kinds of alcohol came true. The most disappointing was our request for Tito’s for the groom’s family, specifically the groom’s father. The staff ran out to get more after my father insisted but that should have not been an issue. I know it was a special request but if it was going to be difficult to fulfill, we wished we would have known ahead of time and could have taken our business elsewhere. In addition to the Tito’s, it was also disappointing to run out of bourbon, Blue Moon, Bud Light and the remainder of the other brands of vodka before last call. We expressed our concerns about events that ran out of alcohol in the past and it was a damper on our night.
I was very disappointed in our experience would not recommend utilizing their services for future events.
Reviewed On 7/25/2019 by Kerri R
Best caterer ever! Incredibly affordable and serves fantastic food so highly encourage you to book early. We booked about a year out and she only had one spot left for our day in July! Everyone I talked to before the day of was very helpful. Th...
e staff for the event were incredible. I truly can’t thank them enough for the work they did. The food was delicious and we got tons of compliments! You seriously cannot go wrong with Jeannette’s Delicacies!
Reviewed On 7/24/2019 by Leighanne D
I'll preface this review by saying that we called to discuss our concerns three times, left two voicemails, and did not hear back from the company. I created a list to go over with when we spoke on the phone, but since we can't get a response, ...
here it is:
1. This was the biggest issue:
In our contract, it was stated that the company was to flip the room. Along with the contract, I clarified at both meetings that the room flip was in fact included in our contract. When it came time, the employees refused to flip the room. The venue coordinator and family friends were forced to flip the entire room themselves, taking the coordinator away from her job, and family friends away from enjoying the reception. They had to rearrange 145 chairs, and set up 19 tables without any help from the company, who again, was contracted to flip the room.
2. They only sent one bartender for 145 people. The bartender was cranky with guests, and seemed put off (I would be too if I was singlehandedly serving drinks). Guests had to wait in extremely long lines to get drinks. Several waited in line to get soda, just to be (rudely) told that he was not allowed to serve soda without alcohol, as it was strictly a mixer. This included him telling a pregnant woman she could only have sprite if she got alcohol as well... I had read reviews previously about the soda issue, but I was hoping it had been resolved at this point in time, or at least clarified in one of our meetings.
3. The bar ran out of vodka BEFORE dinner was served, apparently he only came with two bottles.
4. Some of the bridal party and myself had dirty linens at our place settings. The napkin I had looked as if someone had rubbed off their eye makeup into it. This lack of attention to detail is inexcusable.
6. At our final meeting, we specifically requested no tomatoes in the chicken. The day of the wedding, there were tomatoes in the chicken. This is minor, but I figured I would add it to the list.
I could also add that I thought the food wasn't great, and definitely didn't taste like the food we were served at our tastings, but that’s a matter of opinion. I gave two stars because I am gluten free, and they were sensitive to my requests and made gluten free macaroni and cheese.
Reviewed On 6/18/2019 by voice r
Owner is so rude and unprofessional.
Reviewed On 6/14/2019 by misty c
Jeannettes not Amazing!!!!!!!!!!!!!!!!!!
All I can say.
Reviewed On 6/14/2019 by Noah F
Reviewed On 6/13/2019 by Sandy B
Can't say anything good.
Do not spend your money on this place.
I can't say it enough not a great experience.
Reviewed On 6/13/2019 by Mike B
You will get sick from this food trust me I am still sick from this past weekend event from Jeannette's Food.
Reviewed On 5/10/2019 by Emily G
As far as weddings go, people remember a few things. The dress, good music, the food and the booze. And for years to come our family and friends will be RAVING about our reception. The food was fresh the staff was wonderful and they even backed...
up the leftovers for us! We had a buffet style and the portions were HUGE so there was plenty to spare. We hired the bartender through them and supplied our own liquor as our location allowed this and it was perfect. They sent us a common bar list to help with the shopping. As many of the other reviews mentioned, no one lifted a finger or was bothered by workers asking questions, they are truly pros. They cut the cake wonderfully and we so kind the entire evening. If I ever need anything catered again, this is the place hands down. There quality, service and prices can't be beat! Thank you so much for making our wedding DELICIOUS!
Reviewed On 2/13/2019 by Lauren T
Such good food and service! And her tastings are fun and easy and she really knows her stuff- asks all the questions you can’t remember to ask so that it goes off without a hitch!
Reviewed On 9/19/2018 by Susan L
Excellent food and staff! Made our wedding a big hit! Don't hesitate to give them a call!
Reviewed On 9/18/2018 by Emily K
Jeannette’s did an amazing job catering our wedding reception! They provided delicious food, friendly wait staff, and even our bartender. Our guests really loved the mini chicken pot pies at our buffet. If you’re looking for an affordable, deli...
cious, and reliable caterer, definitely consider Jeannette’s!
Reviewed On 8/26/2018 by Emma K
We loved working with Jeannette! She was so personable and made every meeting very easy and stress free. Her food is absolutely amazing!! We received so many compliments from guests about all of her food and desserts. Three weeks later and my h...
usband can't stop talking about her carved round top with horseradish sauce and artichoke salad. We highly recommend using her!
Reviewed On 7/14/2018 by Shanleigh B
The food was amazing! It was exactly what we had experienced during our tasting. All of our guests raved about it during and after the event. Jeannette was responsive and easy to work with and all of the caterers at our event were so profession...
al and kind. They really made us feel special! Jeannette and her team went above and beyond, even delivering our tablecloths four hours prior to the event so that we could set up. We would highly recommend!
Reviewed On 7/12/2018 by knottie3f25bccffc69dbe6
I am so happy with Jeanette's! They are dependable, food is great and the staff is very kind! I would hire them again!
Reviewed On 7/11/2018 by vy p
We didn't use Jeannette's Delicacies for caterer but we booked them for bartenders. They were not our first choice for bartender services but they were our last choice. We had our reception at The Center downtown and they needed bartenders to h...
ave liability insurance which didn't leave me with many choices since most of bartenders don't have that. My guests didn't complain about anything except about the bar service. The bartenders were so rude and gave them attitudes. These guys weren't cheap , we were paying 250 per person just to bartend and I got 3. My guests deserved better treatment than those crappy bartenders that I got. We also paid 200 for mixed drinks, soda and stuff and they neverrrrrr mentioned my guests won't be able to get sodas from them. The only thing Jeannette told me something would be extra was water which would be .75 cent person so we took care of water. We had a lot of kids at the reception and to find out they didn't get to drink any soda or anything pissed us off during our reception. One of my bridesmaids also told me she heard the lady that was bartending for us complained in the restroom and said something about she was about to have a panic attack, so that was very professional too, NOT! Overall, we spent way too much money for this service to get bartenders with attitudes to our guests, no warning about pop drinks for guests and us getting stressed out during our reception.
Reviewed On 4/29/2018 by Meghan S
This review will be my very best attempt at telling you how wonderful this company is. Jeannette is hands on from the beginning. We had multiple meetings with her to make sure that our wedding vision could be done and she achieved it with flyin...
g colors. Her staff went above and beyond anything I could have imagined. My groom and I didn't lift a finger all night. Neither did my or his parents. They were attentive to everything we needed and I couldn't have asked for anything better. There was a last minute change due to weather and they handled it seamlessly. You couldn't tell that it was a change of plans. They decorated the buffet tables and created a magical environment to be in.
Huge shoutout to the staff member who was going around and cleaning up the floor from spilled drinks throughout the night so that our parents didn't have to mop the entire venue when we left.
Jeannettes was the best choice we made when it came to vendors at our wedding. Thank you all. So very much.
Reviewed On 4/09/2018 by Kathleen D
Jeannette ‘s Delicacies Just catered my daughter’s wedding on April 7. I felt comfortable with Jeannette right away when I met her last month after my daughter and her fiancé had chosen her. Jeannette was efficient and excited; attributes tha...
t impressed me right away. We loved the food! Special favorites were the wild mushroom risotto and the short ribs on polenta. We would highly recommend this caterer!
Reviewed On 2/19/2018 by Maggie N
We loved Jeannettes Delicacies! Jeannette was so easy to work with - quick to respond to our inquiries and pleasant with all our questions! We did a station style dinner and she helped us to pull together a creative small plate/station style di...
nner that included vegetarian options. It was also very affordable and very tasty, high-quality food. There was nothing we didn't like! The staff that attended our wedding was great, too. We highly recommend.
Reviewed On 11/04/2017 by Alberto T
Jeannette's service and food was excellent and well priced. Many of our guests told us how delicious the food was. I very well might be biased since it was my wedding but I thought it was the best food I've ever eaten at a wedding and if I ever...
have to cater another event I'm sure to come back to Jeannette. I highly recommend that you consider her for your event.
Reviewed On 10/29/2017 by Suzanne H
We had brunch at our wedding and it was perfect! So many people commented on how wonderful the food was and that it was different than "wedding food". Jeanette was wonderful to work with and VERY flexible, she responded to emails almost instant...
ly. The staff on the day of our event were also amazing. I think everyone we invited collectively decided every wedding should serve biscuits and gravy and bacon!
Reviewed On 10/25/2017 by Samantha R
I am SO happy Jeannette’s Delicacies was on the approved list for my venue. My husband and I are total foodies, so this was an important choice in the wedding planning. At first I was a little nervous because the price they quoted us was liter...
ally half the cost of every other caterer. We were on a budget and they were the obvious choice especially since they already include all of the China, glassware, utensils, coffee, tea, and lemonade. Everywhere else that is extra. They did not disappoint one single bit. All of the food was fantastic. Sooooo many people came up to me and said how they thought the food was excellent and were very happy. That meant a lot to me because the last few weddings I had been to, people were not complementing the food. The crew that worked the wedding was exceptional. They came over and spoke to my husband and I and accommodated everything for us to make our time at our wedding easier for us. They were so sweet and helpful. Jeannette runs an excellent business and was always so quick to reply to any and all emails. She was such a blessing though all of it. An incredible caterer. We are very happy they were such a big part of our wedding.
Reviewed On 10/24/2017 by Meghan R
Jeanette’s delicacies went above and beyond for our wedding. Our guests couldn’t stop talking about the food. And I was so grateful for the beautiful plates of food they brought to my husband and I at our table. Their staff was very professiona...
l and Jeannette was very accommodating even with last minute changes and requests. They were the perfect catering from start to finish. I even had a few vegan guests that they went above and beyond to accommodate.
Reviewed On 10/19/2017 by David R
Jeanette's catered our wedding of about 120 people. I really don't think you can find a better overall experience anywhere. The price is extremely reasonable and there are no added on fees. The price comes with everything. They set up and t...
ore down everything with no cleaning needed by us. The food was also excellent. We got numerous comments on how good the food was, and that we must have spent a fortune on it. We didn't have to spend a fortune, but Jeannette took care of all of our needs and provided us exactly the food we wanted. They cut and served our cake for us, they boxed up the extra food for us, and even saved the top layer of the cake for us to freeze. The staff that ran our event were top notch and professional. They did an excellent job providing a great meal to our guests and made our wedding amazing.
Reviewed On 10/11/2017 by Andrea S
Delicious food and excellent staff! Jeannette was a pleasure to work with and made sure that all of our details were taken care of. The food was simply amazing and I my guests are still raving about it!! The staff was very friendly and prof...
essional and took care of all of the fine details throughout the night which allowed us to relax and enjoy our reception.
Reviewed On 9/09/2017 by Delores M
Very professional, fantastic food, excellent service! Thank you
Reviewed On 9/08/2017 by Alvin D
First and foremost, the food was delicious. Every aspect of the meal, from appetizers to main course was high quality, fresh and perfect.
The only thing better than the food was the service - prompt, friendly and attentive staff that perfor...
med flawlessly. They went above and beyond to ensure our guests were well served.
Many of my guests commented on both the quality of the food and great serving staff.
We will definitely call Jeannette for our next event.
Reviewed On 7/31/2017 by knottie2397470559c9887d
Jeannette and staff did a great job, The food for our rehearsal dinner and wedding reception was perfect, still getting compliments about the food and service, Thank you Jeannette
Reviewed On 7/25/2017 by Haleigh f
We hired Jeanette's to cater our wedding in June 2017 and they were absolutely amazing! From the beginning they were very accommodating and made you feel like a priority. They were very flexible with figuring out a date & time to meet for a tas...
ting. Jeanette was very straight forward about everything they do and how much everything would cost. Leading up the wedding she contacted us to make sure everything was going to be perfect. On the day of the wedding, a small issue arose which was our fault and Allison, the manager, said "No Problem!" and fixed it immediately! Allison and her whole staff was so accommodating the entire night. She did a great job! We also used Jeanette's bartenders who did an awesome job and were so friendly and professional! Everyone raved about the beef biscuit and chicken! We loved Jeanette's and would recommend to everyone!!
Reviewed On 6/26/2017 by Ryan N
We had Jeannette cater our wedding last week and everything seemed to go pretty smoothly. The food was excellent and the service was good too. We opted for plated dinners and a set menu and my only compliant was that it took longer than i would...
have liked to get everyone there food (we had about 70 guests). However, aside from that everything was great and Jeannette was a delight to work with. When we went for our original tasting we got to try out a lot of options and one of the reason we went with Jeannette is because we got the impression that she cares and really wants you to have the food you want on your special day. She was also a very fairly priced caterer and we appreciated that aspect as well. I would definitely recommend her to my friends that have recently gotten engaged.
Reviewed On 5/07/2017 by colleen f
Everything was delicious! Jeanette and her team come highly recommended from these newlyweds! We had a pasta station and flat bread pizzas which were to die for, and our captain was AMAZING! Thanks to all!
Reviewed On 4/01/2017 by Rachel B
I can't write a review on the quality of food, because I never got to taste it. Here's what I can write...
I had contacted this vendor via TheKnot mid March 2017, because of the AMAZING reviews. She did respond quickly, and prices seemed well ...
within our budget. I asked to set up a tasting, and she told me she had April 1st, at 2pm available. I responded with "we will take it! April 1st, 2pm. See you then!" or something like that. She asked for us to put together a list of what we would like to taste, and submit within two days - we did. That was it.
Today came, we arrived at the scheduled appointment [not having heard from/contacted the vendor since Mid March - but assuming the appt was still on, since I had confirmed and hadn't head otherwise] We got there at 1:36. Myself, my fiance and our daughter were there and we were waiting on my father, who had a 50 minute commute to get there and my future in-laws to arrive. We were all very excited - and I had full intentions of booking today, given the great reviews I had read.
When we walked in, we waited for a bit and then we were greeted by a gentleman who I am assuming is the chef. He asked if he could help us, and we told him we had an appt.. he said he wasnt aware of any appt. [But the table was set with place settings, and there was a sheet with my name on it on the table...] he stepped to the back and called Jeanette. When he came back a few minutes later, he said that we were supposed to be there at 1pm, and that Jeanette had another appt and had already left. At this time, I pulled up the email conversations between me and Jeanette, and showed him that we had confirmed for 2pm. He called her once again, in the back. When he came back, he let me know that there was food there that he could REHEAT and we could try it - although it wouldnt taste the same as fresh, but he didnt have the ingredients to remake all the food I had asked to taste. It had been sitting there for an hour.. He also said that Jeanette wouldn't be coming back, as she had an appt [that was apparently more important than ours.] But she would be willing to meet with us next weekend to discuss the proposal.
I never got an apology from Jeanette. She blamed the entire thing on me, saying that I was supposed to be there at 1pm - and then still expected me to book with her!? I have emails stating the appointment was at 2pm. And lets not forget - I WAS EARLY. We arrived at 1:36pm - and she was already gone. So, if she had to leave by then to get to another appointment - how was she supposed to be there for my tasting appointment?!
If this is how this company handles the first encounter with a potential client, I would HATE to see how they handle your actual wedding day. I wouldnt plan on them actually being there when they say they will.
Jeanette, I was ready and willing to write you a check for whatever that proposal said today - that's why my father drove 50 minutes to be there. I am sorry you werent more organized and professional. I had an interest in your company because your prices seemed great - but I am definitely willing to pay more to go somewhere where I am respected.
Reviewed On 11/10/2016 by Ashley T
Jeannette was amazing from day one as was the staff. The food was DELICIOUS every tasting and the day of, they worked with our schedules (and mishaps) to schedule meetings and tastings, and the staff at our wedding was so nice and helped coordi...
nate people so well. Thank you to all of them!
Reviewed On 9/16/2016 by Robin H
Jeanette and her staff were great to work with. Jeanette is quick to respond to emails and was very reasonable with pricing. She includes china with her pricing rather than a lot of places that cost extra. The guests loved the food (the cornbre...
ad stuffing is AMAZING!) and the servers were very courteous. The bar tender was a lot of fun and the servers worked hard to keep tables clear and keep the bridal party table fed.
Reviewed On 6/28/2016 by Kendall T
Jeannette's did a wonderful job for my wedding, the food was delicious, she was a pleasure to work with and the value was top notch. I researched my vendors extensively, and got byfar the best value and service with Jeanettes!! Loved it!
Reviewed On 4/21/2016 by Meagan F
I was so pleased with the quality of the food, the professionalism of the company, and the attentiveness of the two ladies that worked our reception. We had a very small wedding at home and the ladies were incredible! We had such a good time an...
d they took care of absolutely everything. I absolutely recommend this catering service!
Reviewed On 3/21/2016 by Steve A
Jeannette's Delicacies is simply amazing! Jeannette responded almost immediately throughout the whole process and was so accommodating of all the changes and last minute requests that we had.
At the end of our wedding as my wife and I wer...
e walking around to thank everyone, there wasn't a single table that we went to where someone didn't comment on how amazing the food was.
The staff that Jeannette's provided for our wedding day was equally as incredible as well. They were polite and courteous and made sure all the guests were taken care of and things were setup perfectly.
I can't say enough about Jeannette's Delicacies and I would strongly recommend them to anyone looking for a caterer.
Reviewed On 9/29/2015 by Kieh
There were so many choices to choose from for food and she helped me choose the best menu! The food was amazing and the service was great. They were very professional and a great price.
Reviewed On 7/17/2015 by Knottie5787918
jeannette's delicacies was amazing and so professional!! the menu is true to it's objectives and the personal service was spectacular!!! if you have champagne taste but on a coca cola budget i highly highly recommend jeannette's delicacies t...
o meet your needs. plus jeannette is a real sweet honest to goodness human being. thanks jeannette's delicacies for making our wedding reception at my home so personal and special. sherry wallace.
Reviewed On 7/08/2015 by Emily R
My reception venue was over an hour away from Jeannette's catering HQ, but her team loading up on a rain soaked day to deliver the best service I can remember at a wedding! A little pricey, but TOTALLY worth every single penny. I'd pay her agai...
n for family wedding, birthday parties, etc. Not only was her food phenomenal, her staff was incredible! They set up the night before, they were so patient and accommodating. We didn't have easily accessible running water, but that didn't keep them from making the impossible happen. The wedding guests still rave about the food and the service. Love, love, love Jeannette's Delicacies and I HIGHLY recommend her and her staff to any new bride looking for excellence service and world class catering and food.
Reviewed On 6/27/2015 by Mariah L
We used Jeannette's Delicacies at the Beckett Ridge Country Club in West Chester (their home site). Jeannette was great to work with, and she was a very much "whatever you guys want" type of person, which is great. When we taste tested some f...
ood it mostly tasted like reheated food from the day before, but maybe that's to be expected since our tasting was at 10am. Luckily, on the night of our wedding the food was actually very good and we had a few guests even say they enjoyed it a lot.
Jeannette's laid back positive attitude was great, but did have some downfalls too. As a venue provider, there were quite a few things that we feel SHOULD have been done (like clearing all weeds by the ceremony) but they weren't done until the day of the wedding and we asked them to do it. They did oblige, and practically everything we asked them to do, they did. It was just a little dissatisfying that we had to ask for numerous things to be done. Overall, the experience was pretty positive though!
Reviewed On 12/15/2014 by Knottie40030598
Let us just start out saying Jeannette's food was awesome. Everyone loved the food and the staff was great. Jeannette was very friendly and made us feel comfortable at all times and she was quick to help us in all situations. We would highly r...
ecommend Jeannette and we can't thank her enough for everything.
Jean and Chad (10/18/2014)
Reviewed On 10/07/2014 by Knottie01123432
Best day of our lives thanks to Jeannette and crew. the planning was super easy, the food was delicious and the service was outstanding, highly recommend to anyone that wants to be stress free and simply want to party and have a good time..
Reviewed On 9/29/2014 by Knottie90768421
We used Jeannette's for my daughter's wedding in September
and cannot say enough good things about the food and service.
The staff was so pleasant and very efficient.
We received so many compliments on how well things went, and
how great th...
e food was.
I am recommending Jeannette's to everyone!
Reviewed On 9/07/2014 by Kelly O
From the start Jeannette's was willing to help us any way they could. They worked with us to find something that would fit our budget without having to sacrifice. My husband was sold after the tasting appointment! We had a difficult time narrow...
ing down which items we wanted to select. The food was incredible and all of our guests kept raving about it. We even had little kids (who are very picky about food) stealing plates full of mashed potatoes. But the best part was the staff on the wedding day. They made sure we were never hungry or thirsty, since this is something the couple typically forgets to do with so much going on! One of them (I wish I had caught her name) even helped me with my veil when it kept falling out. They went above and beyond and were extremely nice just trying to make sure everything was perfect for us and it definitely was. Thank you!
Reviewed On 8/09/2014 by Laura H
The staff was super responsive and helpful for all things wedding related, not even just the food. They even helped me find good table linens at the best price. I had so many compliments on the food and we were able to save a lot of money compa...
red to other catering companies because their staff was so experienced and we didn't have to have almost double the "required" staffing from other vendors. People at my wedding loved the apple almond stuffed chicken breast in particular. Definitely recommend!
Reviewed On 5/27/2014 by Leah M
I didn't give Jeannette's a complete 5 due to the lack of communication on the left over/extra food items and that there was not fruit provided as discussed. Also, the manager that was onsite with Jeannette's was anxious to get the food served ...
as it was a seated dinner. However, we had discussed a timeline prior to the wedding and they were well aware of the time the meal would be served. We ended up rushing through things in order to get the food served so that "it wouldn't be cold". The meal however was amazing and the wait staff was completely fabulous. Overall, despite the 2 bumps, I would recommend Jeannette's just discuss the leftover/extra food and timeline more than one time.
Reviewed On 2/28/2014 by Raquel P
We used Jeannette for our wedding & we were really impressed! We originally thought we would go with a competitor, but once we had a sit down with her we were really pleased. Even though we had a buffet, she was offering water table service (wh...
ich the other company didn't). Her prices were so right we ended up using her for a bar too because it was cheaper then buying it all ourselves. The staff was so friendly, they stayed during the entire reception to make sure everything was cleaned up correctly. Food was delicious, we had a skyline theme for our formal wedding which really helped people relax for as formal as it was. We will def use her again should we need anniversary party catering or catering for other things down the road.
Reviewed On 12/03/2013 by Connie E
My husband has used Jeannette’s Delicacies as his preferred caterer for business events for more than a decade, so it was a no brainer that we would have Jeannette do the catering for the wedding of our son to his lovely bride. Jeannette help...
ed us through the planning process, gave us great tips to make the wedding go more smoothly, recommended the amounts of wine and beer we would need and answered all of our questions, no matter how minor.
The ceremony took place in half of the reception hall at Beckett Ridge Country Club, and they did an outstanding job of flipping the room in under an hour while they also handled the food and bar service for the cocktail hour. The chairs looked fabulous all decked out with covers and sash. The linens on the tables were clean and crisp, the place settings looked elegant and they handled the cake cutting and pouring for the toasts. The food was outstanding and many of our guests went back for seconds.
The staff was professional and friendly all night long, going out of their way to keep the tables cleared and the glasses filled. Both the day of decorating, as well as the day of the wedding, they had a wedding coordinator assigned that ran point to help us with any of our needs.
We can’t say enough about how wonderful it was to work with Jeannette and her team, and how talented John is as their chef. We continue to hear from our guests at how wonderful the wedding was, how great the food tasted and how seamless the night flowed. We couldn’t be happier about how well everything turned out. To Jeannette, John and their entire staff – thank you, thank you, thank you! Outstanding!!!
Reviewed On 9/18/2013 by overly1
our wedding was last month and we are finally getting settled, the planning of our reception was smooth and easy with Jeannettes. They were very helpful, and insightful, and helped with every step of the way, from referring other vendors such a...
s cake, music, invitations, etc.. it was great and we went with everyone they recommended and Im so glad we did, every vendor was a huge help and easy to deal with the planning was very smooth we were very lucky. As far as the reception and service from Jeannettes I highly recommend, Food was fantastic, and the service truly was 5 star. Thanks JD for a everything!!
Reviewed On 9/15/2013 by sweetlovedes
Nancy was great and super helpful she listened to ideas throughout our first mtg gave even more fabulous ideas food was delicious both at the tasting and our wedding Jeannette was great during our finalize mtg and the staff made it all happen s...
eamlessly guests are still telling how great the night was I'm very happy I do hope you read this and give them a call for you will be pleased
Reviewed On 9/14/2013 by happytiffany123
wonderful day, perfect weather, perfect ceremony, perfect reception, food was awesome, My NEW husband is a chef and he was thrilled with the quality, the service, the entire evening with Jeannettes, The staff is awesome, the chefs are wonderful...
, they truly care about your reception and special day.. highly recommend
Reviewed On 9/14/2013 by ashleyheff1
My husband wrote a review about this company, and I felt it wasn't enough, they did a great job on our special day, I highly recommend easy to work with.. and great food
Reviewed On 9/13/2013 by stevecamp774
Im the groom and I was in charge of the food, Im a chef and so my fiancé *now wife, wanted to me take care of choosing the caterer and menu etc. Well Jeannette and her staff was awesome, and the food outstanding at the tasting, and the receptio...
n, Couldn't be more happier.. The evening was perfect, my bride was gorgeous, and my guests were extremely happy full and was amazed how the food was delicious. they thought I made it.. Which is exactly the kind of food I wanted at our reception.. Great Job Jeannette.. We will hire you again!!
Reviewed On 9/13/2013 by mark1234heffries
Jeannette and her crew did a great job highly recommend food awesome
Reviewed On 9/12/2013 by Tiffany
We used Jeannette's for our caterer and she and her team were a wonderful choice! Jeannette was always quick to respond to our emails for questions and concerns and very easy to work with, especially concerning issues of food allergies and our ...
vegetarian friends. The food was absolutely wonderful (especially the brownies, you must try them!)and our guests seemed very pleased with the food selection. The staff for the wedding were all very friendly and accommodating to our needs as well, so very happy with the services overall.
Reviewed On 8/25/2013 by Hannah B
Everything was fantastic. I would recommend Jeannette's to anyone. Everyone loved the food, the service was great, and it was also an incredible value for all that was included.
Reviewed On 7/16/2013 by Linda T
Jeannette is terrific with details. She and her staff worked seamlessly with our DJ and venue people. But best of all, the food was terrific, and I think that my husband and I are pretty hard to please regarding food. Many guests commented o...
n how good it was.
Reviewed On 6/21/2013 by Abby T
Jeannette's is incredible! The food was fantastic, the prices are totally reasonable and the service is amazing! She was so helpful in the planning process, offering us many options to keep our costs lower, and extremely professional. Our chef ...
on the night of was great - making sure my husband and I were able to get our food quickly so we could go talk to our guests, always coming by to check on how we were doing. I have heard from so many of my guests that the food was amazing! I am so happy I chose Jeannette's and I PROMISE YOU WILL BE TOO!
Reviewed On 5/30/2013 by Jill R
Jeannette is amazing. She is incredibly professional and efficient, and I am so glad that I chose them as my catering company. Her staff on the day of were so sweet, professional, helpful, and right on point. They plated our food for us so w...
e got a chance to eat, and throughout the day were constantly checking to see if I needed anything. The food is absolutely amazing- and we got so many compliments on everything. The prices are so very reasonable, and she has NO hidden fees or surprises for you that I've heard of other caterers charging. I also had them do a dessert bar, and that was awesome, too!
Reviewed On 5/07/2013 by ashley z
Jeannette and her staff were wonderful from the very beginning of our wedding planning process. Their food is all homemade from scratch, and we (and the guests) really enjoyed the quality of all of the items we had. She was also very helpful wi...
th making sure we stayed within our budget, and complied with my many revisions during the months before the wedding. At the reception her staff was fun, professional, resourceful (one had to fix our messed up cake before guests started arriving!), and just all around wonderful. I would highly recommend jeannette's catering to anyone looking for a great, genuine, local company to support! Thanks guys!!
Reviewed On 11/06/2012 by Marianne A
Jeannette was so great to work with. She was so accommodating - she made many changes to her normal menu items in order to make sure we were 100% satisfied. She was completely efficient and thorough - she thought of everything and no detail w...
as missed. James, our banquet manager, was amazing - he took care of everything and was great to work with. I would recommend Jeannette's to anyone.
Reviewed On 11/06/2012 by Rachel D
I wanted elegant, heavy appetizers as my dinner. We tried so many place and it was terrible! Some places had us sampling all frozen foods, hot dogs in ketchup, just gross stuff. Jeannette's was exactly what I was looking for! We had a fabulous ...
menu of chicken empanadas, tortellinis with pesto, mini sliders, antipasta skewers, chorizo stuffed new potatos....wonderful food. The food was delicious and the prices were incredibly reasonable.
Reviewed On 10/29/2012 by Amanda M
Jeanettes was a great choice for our wedding.
Jeanette is very helpful and walked us through all the details of preparing and planning that we had never thought of.
The food was incredibly tasty - we got loads of compliments from our guest...
The staff was very flexible and did the best with a bad situation. Our reception vendor over booked and decided to give us a different size table and chairs then we were told we'd have. It sounds like a silly detail - but it meant that all of the linens we had ordered were the wrong size. Jeanettes staff came up with solutions on the spot and everything looked great.
The waitstaff was extremely helpful and polite. They were always a step ahead of anything I needed.
Reviewed On 10/15/2012 by Nathan T
we used this company for our reception, and Im so glad we did, they were a little more expensive than the other quotes we had received, but it was worth the little extra. they were great to work with, easy to communicate with on email and phone...
calls, they were quick in responding. the staff were just amazing they took care of all the little details.. the reception was just beautiful, And last but not least.. The best part was the FOOD.. Wow.. Still getting compliments on the food.. We go to a lot of weddings and this food is beyond your grasp of wedding food.. Its Homemade, Fresh Food! not your typical frozen rubbery premade food you usually get at a wedding..HIGHLY reccommend..
Reviewed On 10/13/2012 by Katie A
Jeannette and her crew was awesome from beginning to end.They truly made our wedding special and the food was amazing.. This isnt the typical dry chicken and rubbery vegetable wedding food, The exec chef knows how to keep the chicken delicious,...
and the beef tender..and the sides beautiful It was spectacular
Reviewed On 10/12/2012 by Rebecca B
We were very pleased with Jeannette's as our caterer. First, the value was unbelievable. The food was of very high quality and delicious(and I really am a food snob) and provided superior variety. They were easy to work with and helpful with me...
nu selections. The staff was friendly and professional and stayed for the whole reception, which was a great bonus. Best of all, there were no hidden costs-napkins, china, cake cutting, service, etc-were all included making the value even better. I have absolutely no doubt I picked the perfect caterer for my wedding.
Reviewed On 10/12/2012 by Jeannettes D
My wedding was perfect.. thanks to Jeannettes The staff was amazing, the food was delicious, Highly recommend
Reviewed On 9/24/2012 by Molly A
I feel like all people deserve a good job and a chance to succeed in life. I do not think you should judge people by their looks. Unfortunently, in customer service it is almost impossible to not look at someone's appearence (especially those i...
n FOOD service) and not notice it. I got many compliments on the food of Jeannette's, which is most important. BUT, the staff members were all missing a good portion of their teeth. I was told a staff member would be there to help with the flow of the evening and calling of table etc, this was not the case. Their was a "captain" who also was missing his front tooth, who I did not see most of the night. I had given a day of schedule as to when the ceremony would be over so they could immediatley open the bar and put out out appitizers. The bar was open but I don't think apps were out for sometime. Then I asked when we could call table for food, I was told the food would not be ready for 15 minutes. My sister was then told, 30 minutes later, the food was ready but no one had told them to put it out, which was odd because two of my wedding day helpers had asked when the food would be ready. It felt very disorganized and I wished "Capt Joe" would have been notifying me of the times and changes. In a previous review I recommended a "day of" wedding planner or a very trusted and organized friend or family member for our venue which had no one on site, if you had either of those I would def recommend Jeannette's. Again, the food was very good and although as the bride I didn't have much of an appitite I received all compliments (except one very honest guest who said they didn't like the food).
Reviewed On 9/15/2012 by Zdenka P
Jeannette was extremely patient and helpful when deciding on our menu. She was flexible with our requests and took care of our wild, weird and high-maintenance requests.
Not to mention, guests couldn't stop raving about the food and rated our...
wedding the Top Wedding they've ever been to.
Reviewed On 9/03/2012 by Nicole F
Jeannette's Delicacies did a wonderful job at our reception and were very reasonably priced. We wanted to do something interactive other than a typical buffet. Jeannette actually came up with the idea to do a pasta bar. It was a hit! The guests...
all talked about how much fun it was and how great the food was. The staff was very professional and helpful. They arrived early in the morning to lay linens and steam out the wrinkles. They then came back before the event to prepare for dinner. The even stayed until the end of the evening to remove linens and clean-up. I appreciated all of thoughtfulness that went into each detail of the evening. I couldn’t have asked for more!
Reviewed On 6/06/2012 by Amy K
Jeannette was so wonderful to work with and her staff were great on our wedding day. We were married on Cinco de Mayo and Jeannete worked with us to create an awesome Mexican themed dinner. We had so many compliments on the food from our gues...
Reviewed On 5/11/2011 by nicola c
It was very easy to work with Jeannette who has a nice selection of options for all budgets. Our wait staff was great. Very attentive, pleasant, and mannerly. The only downside was the left over food was thrown away without consulting us. I...
t would have been nice to perhaps donate it to the local shelter. We probably should have clarified this beforehand but other than that no complaints.