We had a very challenging time with Jeffrey. I think a large part of the problem was that my fiance and I live on opposite coasts so much of the planning had to be done via email. Jeffrey was difficult to contact via email, and more often tha...n not his responses didn't actually address the questions that I asked quite clearly. He had come recommended by Preston Woodall House, and while I agree that his final work was beautiful, I would not recommend using his company if you live out of town. For the price, I would have expected much better service. We had discussed silk flowers for my hair, which were delivered to the venue the day before the wedding. I sent him a photo of something I had found online. What I found in my room was a HUGE comb (no joke, bigger than my head) with shoddily hot-glued silk flowers, some of which were significantly frayed. Not worth the $150 he charged. I hated it so much that I actually just wasn't going to wear it, but our coordinator was able to grab one of Jeffrey's assistants, who happened to be at the venue at the time, and she took it back and brought a much nicer one. In the end, I paid $150 for a single silk peony with a few sprigs of eucalyptus set on a wire. I should have just bought the hairpiece that I had seen online. I would have gotten exactly what I wanted without the heartache for $100 cheaper.
I had a beautiful cascading bouquet that was exactly what I wanted with one exception - there was a large lily right in the middle that was significantly bruised and browned. I didn't say anything because at that point it was too late to correct and we'd already had so much trouble that I was afraid of receiving something worse if we tried to get it fixed.
Business-wise there is also much to be desired. If you hire him, be very careful when you review the estimates! When it came time to pay the balance before the event, the $500 deposit was not credited to our balance until after I mentioned it. We also had originally included grandparents on the estimate, but they were unable to come so we asked Jeffrey to take their flowers off the bill. In reviewing the bill, I realized after I had paid that one of the three had been left on, but since this was after the wedding and he was already impossible to get a hold of, that it wasn't worth trying to get refunded for the items we paid for but didn't receive.
Overall, our experience with Jeffrey left a bad taste in my mouth. I would not recommend him to anyone. The beautiful (but damaged) flowers and decor did not outweigh the communication difficulties, overcharges, poor service, and horrible hairpiece.