I work for a nonprofit and we booked and paid in full to have Joy Photo Booth at our Annual Benefit Luncheon. The day of the event, NO PHOTO BOOTH. I called and they said that I had not paid, although I had a receipt reflecting that I had pai...d in full and a credit card statement reflecting the charge. Seeing as though there was nothing we could do at the moment, I let the matter drop until the next day. I gathered all of the documentation and made numerous calls to this "Raydon" and didn't hear back for a week. They said to send all the documentation and that they would refund the money. After numerous follow-ups and 6 MONTHS LATER...They FINALLY refunded the money. I WOULD NEVER USE OR RECOMMEND THEM AGAIN. ESPECIALLY NOT ON A DAY AS SPECIAL AND IMPORTANT AS YOUR WEDDING.