Jump Street Band

DO NOT RECOMMEND AT ALL. DO NOT HIRE JUMP STREET OR WORK WITH ECE AGENTS. I would never want anyone to experience what we did on our wedding day. To start, they played the incorrect version of the song I chose to walk down the aisle with my father to. We waited to walk down the aisle until the correct song played. Heads were turning and it was apparent that people knew something wrong was going on- it was utterly embarrassing. Prior to our wedding, we even set up/shared spotify playlists clearly delineating prelude songs, processional songs, along with a timeline highlighting times, song names, length of song, & any add'l info . Our coordinator, let us know that Hajji, did not have the correct line up for the reception entrances. Our coordinator had to scramble to fix this. He proceeded to ask our coordinator what the timeline was and she said she would touch base with him after intros & our 1st dance, although a detailed timeline was shared several days in advance. Against our wedding coordinator’s direction, the band went straight into parent first dances. This threw off the catering timeline and timing of the 1st course, impacting the rest of the night. We were at least 30 minutes behind timeline because of this. We chose 1 song for them to learn (per our contract) for our 1st dance & that was “Beyond” by Leon Bridges. The song was unprofessionally sang off of a piece of folded up white computer paper, which looks terrible in our photos. There were multiple times through the night and during speeches in which there was high-pitched feedback noises. For having to pay a high cost that included a sound tech & additional 3h sound check prior, these issues absolutely should not happen. Per our contract, it stated the band received 20 min breaks between each 1.5h sets. While we were having dinner, the band did not play live but played recorded music. In the wedding industry, it is typical that the band rotate out to eat their meals and this did not happen. The length of time the recorded/light music was played was exceptionally long. My husband and I got sunset photos with our photographer and when we returned, the band was still not playing. When my coordinator talked to them, they made it clear that it was more important that they sat down together to wait for their meals rather than entertain. The band was told to only play 2 slow songs and specified the songs to play (because they had special meaning to my family). I emphasized that I wanted a dance floor that was lively all night/this was the most important thing to us. I sent a document of song preferences & likes/dislikes months before the wedding to the agent and Hajji. In the beginning of the reception, many more slow songs were played than I had asked for. When approached with feedback about the songs being played, my wedding coordinator and bridesmaids were met with resistance and argumentative responses. ZERO of the songs on our “Like” list was played. To top this all off, our FINAL/CLOSING song was on our "do not play" list. The band kept referring to the slow songs as “songs for the grandparents” when ALL OF OUR GRANDPARENTS ARE DECEASED. When relaying all of this feedback to ECE after the wedding, the responses were extremely slow and the main response was they are were sorry, that they have worked with this band for a long time & this is unusual. They did not return any portion of our money back as we requested and did not perform any further service recovery.

Jump Street saved the day. 5 days before our wedding reception, a few of our band members were exposed to COVID and we needed a new band. Our contact at ECE Entertainment reached out to us with Jump Street as an alternative, and asked us to give them a listen and see what we thought. We listened, we liked, we booked. And added horns. The day of our ceremony, Jump Street let us use their microphone for the ceremony, played music during cocktail hour, and made our party a BLAST. Better than our original choice. We lucked out. They brought us up to the “stage” area to sing and dance with them. Absolutely nothing negative to say. I think all of our guests fell in love with the band as much as we did. Thank you so much for agreeing to jump in and save our wedding reception. We’re so grateful for you, your talent, and your fun. 12/10 recommend booking Jump Street. Worth every penny.