Le Belle Coeur

Both these venues have a really nice atmosphere. We also got the cake and cupcakes through their bakery contact, and it was so reasonable and delicious compared to so many others that were sampled and priced. It was so nice to just having everything taken care of by one place. And, as another reviewer noted, we didn't feel nickeled and dimed to death. We worked with a few of the planners, and they were professional, prepared and great to work with; always responsive. And, the Country Inn and Suites right across the street is a very quaint place and so convenient for out of town guests with all the activities on Main Street.

we were getting pretty discouraged. Sure, there are upcharges but you can get all your necessities under their price. We paid extra for upgraded chairs and the uplighting but that was it! The payments were reasonable and easy to make. We even missed one payment thinking we owed in January and not December and they worked with us on that one. All the rooms have beautiful views and have a great layout so that you can have everything you want. The food was great, we had the Chicken Marsala, Roast Beef Bordelaise, sweet corn, green bean provencal, and the garlic smashed potatoes. Many are still raving about their house salad! I am so glad we picked this venue, I never felt stressed and they took care of all the small stuff. Thank you Maggie and HSC for making my day easy!

ommunication but Karen did a great job coordinating regardless! It would have been nice to have the projection of our initials on the wall included in the price, we just couldn't justify spending that much extra for it so we had a blank wall behind the head table since we didn't bring our own decorations. I thought the food was great and a good selection, and the food tasting they provide was really fun and helpful! Overall I would definitely recommend!

any decorations! They have a lovely arbor at the front of the chapel that makes a lovely backdrop for your ceremony. Best of all, we got to have our four-legged ring bearer join us in our ceremony! They have a coordinator there for your rehearsal and day of your ceremony to help make sure everything runs smoothly! We were able to hide in the reception room upstairs while our guests arrived. They also have a beautiful patio (where you could also do your ceremony outside if you wanted), where we were able to get a group photo with all of my wedding guests (our photographer stood on the balcony above)!

for you! And it looked AMAZING! Everything I ever dreamed of! We received lots of compliments on the way the room looked and how good the food was. And the cake/cupcakes were to die for! It was such a great evening! If you're looking for a beautiful place with a great location at a decent price and great food.. this is it!

! The only, only hiccup was they forgot to turn on our initials on the back wall of our head table, so all of our pictures during our bridal party speeches were in front of a white blank wall. We were pretty sad about that, but it was an honest mistake and they turned it on as soon as they noticed. Just wished it was sooner for our photos :( otherwise this is a fantastic venue to work with, they truly know what they are doing, and I recommend them to anyone thinking of booking here.

our planner, Kristen, even acted as our officiant. If you need a place that's all inclusive look no further this is it, and at a very affordable rate!

However, our planner did a great job with our wedding and was the most supportive on our wedding day. I was able to plan everything and then when we met with her, everything was all ready for her. They did all the decorating and were very accommodating and creative! It is a beautiful venue and I have no complaints!

me. Overall a perfect day!

make announcements throughout the night, and make sure you won't have any stress. Kristin was our coordinator and she was great. You have a sit down meeting with your coordinator about a month out and she was able to give us advice on what would look best and what other couples have done in the past. My only really complaint is that they have backlight colors to choose from and we had decided on more of a white color but on the night of it was purple. This worked out fine since our colors were purple but it just threw us off a little. The food is delicious! Word of advice, when you go to the food tasting, don't fall in love with food that is only offered on the grand buffet option if you only have the classic. We did that so we had to choose different food options but it was still delicious. They also refund you $400 after your reception as long as there aren't any damages and we got that back right after we got back to our honeymoon. Overall, the staff is great, Kristin was very helpful, and everyone raved about the reception.

Any question I had before the wedding day she answered immediately and the on the day of she was like a silent member of our wedding making sure everything was like I wanted. She made sure everything was perfect, including making sure the parking lot was being used by only our guest during a very busy time in that area, which had been a concern of mine. I'm not sure how she did it all, but she did!!!! Highly recommend this location and Karen!

ff was helpful and polite! I had our cake (Cupcakes) done through the venue as well and they were AMAZING.... with lots of yummy fillings to choose from :) It was a GREAT choice bhy choosing this venue!. Please consider Heart of St. Charles for your special event!

received a lot of compliments. the reason I didn't give 5 stars is because I think with the pressure the bride and groom has I would have like to been able to stay longer that 4 pm to set up the reception hall the day before. Also we ended up changing the table set up which they allowed us to do. But the white linen was not very clean. At the end of the day the room was beautiful and everything went well.

od tasting earlier in the year we were not impressed. I guess someone spoke to them about it and they gave the menu an overhaul! We had the round of beef and pepper chicken entrees. It was amazing! Totally caught us off guard! Thanks again for hosting our wedding reception! Your guys are awesome!

nt job! She made sure everything stayed on time throughout the entire reception and made sure all of our needs were met. All of the staff were extremely helpful and made sure everything was explained clearly and no details were left out. One thing I really liked was that they will set up centerpieces and anything you provide to decorate your room, and do an excellent job with this! This takes so much stress away for the reception. I highly recommend this location and commend them for making something that can be so stressful almost completely stress-free.

ul looking but does this job with such grace it seems she was born for this role. She made sure everyone in the wedding party was included and on board with each step. I highly recommend this venue.

nted a more intimate wedding, even though we both come from big families, and OSC absolutely delivered. They say they can fit up to 200, but we had about 150 and I can't imagine the room being all that comfortable with many more than that. We worked with Karen, who did a great job of making everything from the ceremony to the reception run smoothly. I would highly recommend requesting Karen if you decide to get married or have your reception at OSC. The most important thing to me was that the people I hired knew what they were doing, I didn't want to stress about the small details on my big day, and OSC made sure I didn't have to. The chapel itself is SO cute, and the patio made a great spot for pictures since it had rained on and off for the entire week and day of my wedding. If I'm honest, the food isn't the best wedding food I've ever had, but it's very reasonable, especially for what it costs with open bar included in all the packages available.

ding that was complete by my day! I could not have been happier with the service I received. I got lots of compliments on the food, and room the whole night of my reception! Thanks HSC for an amazing experience, and helping make my big day the best day of my life!!

lways so helpful! The night of my reception I got lots of compliments on the food and the room which was amazing to hear. They even set up all of my centerpieces and party favors for me! I recommend The Heart of St. Charles to anyone looking for a stress free planning experience and a beautiful reception! Thanks for giving me a night I will never forget!

en beyond helpful and polite, but they were far from it. The contract is extremely vague and provides you with no answers for basic and simple things that are involved with hosting an event such as a wedding. Then, you try and get answers from the employees via email or telephone and everyone gives you a different answer!! It was very frustrating trying to plan a wedding with this venue. Also, we had our wedding on a Sunday, since Memorial Day was that following Monday. Our entire wedding party and all of our family is from out of town and we were told the only time we could rehearse was the Thursday prior...? None of our guests or wedding party were arriving until late Friday night. So I emailed and called the owner and she told me it was okay for my husband and I to rehearse and tour the chapel on Thursday evening, and then my wedding party could rehearse on Sunday afternoon before the wedding ceremony. We showed up and were told to leave and that they had never told us we could be there and we only get ONE rehearsal!!! I was LIVID and have the emails to prove they said it was fine! They kicked us out and we finished rehearsing in the PARKING LOT!! Also, when we signed the contract we were told we would have access to the venue the entire day of...that was bull because we had to BEG to get access two hours prior to our ceremony just so my other vendors would have time to set up and my wedding party to rehearse. You'd think with as many weddings as this place hosts, they would have a better system regarding rehearsals, etc. This venue is beautiful and has the perfect location but the staff is not worth the headache and frustrations. There are so many other venues down town St Charles that I would just suggest skipping over this one and booking with one of them.. This place was the sole cause of all of my wedding-planning stress and frustrations.

aff at the Old Stone Chapel helped me throughout final decisions made to make our wedding perfect, they were helpful and there to answer every question! We couldn't have imagined a better location. Thank you!

both beautiful. The chapel was the perfect size for our wedding of just over 100 and the reception area was really nice. I loved that so much was included in our contract, the locations, the food, the open bar, a planner, and they even set up for us before hand. The staff were amazing too. They answered all of my questions, gave suggestions to make things easier, and were very attentive the night of the wedding. We worked with Kristen and she was always checking with my husband and I to see if we needed anything to drink or if there was anything else we needed her to do. Everything went so smoothly and Kristen and the other staff at Heart of St. Charles helped make this happen. We were so happy with our choice to have our ceremony and reception here!

eep on track throughout the night, and lastly, there was never a long line at the open bar due to speedy service. I will say, though, that when my husband and I signed our contract with HSC in December of 2014, there was no other event in our room on the same day. A little less than a month before our wedding (we were getting married in October and this was in late August), we met with HSC to go over our menu for the evening when we were informed that they had scheduled another event for the same day, which would end just two hours before my reception was set to start. It turned out there was confusion with the time of our reception, but they took full responsibility for that mistake after showing proof of our agreement on the time. They told us that we can show up to decorate about an hour and a half before our event began, although we knew guests would probably start showing up a half hour before (and they did), leaving us only a mere hour to decorate. Although knowing this was stressful, HSC assured us that they would have an entire experienced to work with us to get things decorated in due time, so long as we took a picture of all the tables with the decorations already set up. Which is what we did. Although I was not there when the decorating was happening, my parents were the ringleaders of the process. When they got to the HSC, there was no team to help them decorate, leaving them scrambling to get things where they needed to be before guests started to arrive. My mom said she had to recruit a few guests when they DID start showing up to decorate the rest. Since my husband and I were fortunate enough to have parents that paid for our wedding, I especially thought that this was unacceptable to be so ill-prepared when promises were made to the people that were signing the checks.

d with this venue. Our planner, Karen, was very involved with our planning process and was VERY patient with me as a bride. Originally there was an event the morning our or wedding which concerned me however Karen called me a few weeks prior stating there was no longer an event in that room. It was great that she knew I was concerned and helped make me feel better about this. She allowed us to view the room all set the day prior since I'm a control freak and wanted to make sure everything was in place. I HIGHLY recommend the Heart of St. Charles for a reception venue. It was great to have the catering, service, set up, planner, and the venue all in one. My wedding day went so smoothly because of the service we received.

to clean up dead bugs, clean the windows, paint a large section of the wall that was for some reason missed, etc... After all of that, not one of those tasks were done for our day... it was embarrassing. After the wedding we were scowled at and urged to leave (despite the money we spent to have our experience there) due to a wedding they booked immediately following ours, I understand that but we missed opportunities to have several desired family pictures taken as several employees came out expressing how we MUST leave NOW. I think the worst part was how they had a miscommunication and threw away a FAMILY HEIRLOOM handed down for generations that we had used for decoration. "We are really sorry" was their response. My advice, try to get a good read on the competence and class of the people you are going to deal with on your big day!

lse was very nice and friendly, and our night turned out perfectly as we dreamed of. The value of this venue is little too much, but we saved a lot by having our wedding on Friday night instead of Saturday.

so we didn't have to decorate every square inch to make it feel nice and high ceilings with chandeliers made it feel grand. They took care of and organized all of the set up and food so there was not a lot of time or energy spent on the reception, which was very nice.

rvice was quick! We loved the giant windows and large dance floor. And with our wedding in an "off" month (August), we received a discount per person, and were able to negotiate for a lower minimum headcount than what is normally used.

ir wedding. Your room captain will kick them out if you tell them, but it just made me distracted. The food was really good, and I did love how we could just drop everything up the week before and not worry about having to set up. My family actually got to hang out with family coming from out of town, which was great.

fits that size). Since booking last summer (2013) I think the prices have gone up like $6/person to what I paid. They are also very bad about answering emails or working out logistics with you. They do so many weddings (venue can do 4 a night) so they are very casual about when they get back to you since they have other weddings to worry about before yours. I have heard the owner also often makes fun of the brides and others behind their backs.

during the planning process. It was wonderful to have my catering, cake and venue all handled in one. I was especially happy to have been able to drop off my decorations a couple days before the wedding and have them set up for me. All of our guests complimented how beautiful everything looked and how great the room was.

reasons it came down to choosing HSC. Probably not the smartest choice for us. For a company built around such a festive occassion, I am pretty sure the women who work here do not know how to smile... The silver lining is they do not hard-sell you or engage in any high-pressure tactics when touring the location. However, they really don't try to much besides. We noticed if we did not ask the right question, it led to confusion and a lot of chaos for me and my fiance. Two examples: first when we were looking we were told we could have a discount because it was off-season and the brochure listed a set gratuity amount at the bottom. Apparently while deciding on the location, they changed their gratuity percentage by 7% - I guess hoping we wouldn't ask where all this extra money came from. Once that was straightened out we paid them and settled all of the details for the week/day of. We asked when we would be able to come in with the decorations. Usually they have you do this on the Wednesday before but because it was Christmas, we were told "whenver is fine. you could come in on saturday or friday - whatever works for you". Apparently this message did not get around and while we were preparing everything else, we got an angry call from them at 3:30 saying if the items were not there by 4:00 we would have to set up ourselves. Being that the site is 45 minutes from our house, we made it right at 4, so we needed to set up our own wedding. They were not very friendly during this, to say the least. And, unexpectedly, the banquet food was just that - banquet food. Nothing impressive. These people really are in it only for the money (beware, they charge you for every little thing they can - clearly this is not a passion for them. The last person you want to work with regarding your wedding day is a bunch of grumpy women at a banquet hall. So long story short, just go somewhere else and save yourself this obnoxiously rude encounter. You deserve better on your wedding day.

d and they were very nice about setting it up. They definately made sure everything was tended to and taken care of. The food was amazing still get comments on it!

and favors missing right before the wedding (luckily we had made extras just in case). I was more concerned with having fun though and overall I really enjoyed it.

run into people who still talk about how good the food was. On top of it all they were actually the cheapest place that had spoke to. They catered all the food, they have a bakery that does the cakes....I loved everything about it! I wish I could add a picture to show how beautiful it was.

rom them it was dry. but the food was great.

ch I was disappointed in, but the open bar was great! I really liked that we could drop off all of the decorations the week before and that we didn't have to set any of it up ourselves. That made it a lot less stressful of a week leading up to the actual day. The staff that evening were really friendly and great! For how expensive wedding venues are now, the HSC offers you a good and affordable price for what you get.

’t. We was told we could choose between our reception starting at 5, 6, or 7, but then we were told that we couldn’t have been told that. They wanted me to pay an extra $500 to have my ceremony start at 5 and the reception start at 6 in my same room; yet I couldn’t pay an extra $1000 to have my ceremony in a separate room and move the reception up to 5. With their alternative my guest would have had a 2 hour wait between the ceremony and reception. I was told my guest could go sight see. UNACCEPTABLE! I didn’t want my ceremony and reception in the same room because I didn’t want tables and chairs to have to be moved while my guest was in attendance. I also refuse to have my guest sit around for 2 hours. We had to pay $25 for the food tasting, and then I was told that only the groom and I could come for the food tasting, and that my parents couldn’t come. At the tasting there was a group of four adults there together, as well as another couple with their two children. I’m not sure why I was told my parents couldn’t come. This venue had absolutely no flexibility. When I expressed my dissatisfaction and that I wanted to cancel their response was simply sorry for your cancelation, we have thousands of great receptions at our location we will take you off our books right away. They were very impersonal, unconcerned with my issues, and just plain cold. I canceled and lost my deposit but it was worth my piece of mind to work with someone more concerned and interested in making my day special. It’s a really nice venue but the people running it aren’t very nice or accommodating.

" canvas photo of us, and we found it under a table when we brought it early for them to set up. Otherwise it was perfect! Bathrooms were clean, service was great, easy payments!

re that everything was what we wanted. The food and cake was great too! My hubby and I were a little apprehensive because we were not impressed with the tasting that they offered...we were totally blow away with the food and cake on our wedding day! It was a fun ceremony and party!

The food was awesome too -- we got TONS of compliments on how much our guests enjoyed the dinner, and the deserts, while few, were delicious. We did the dessert buffet they offer, which turned out to look beautiful, but the cakes were a little small; we (bride and groom) hardly got any dessert. My only problem with the dinner was how fast they took it away, otherwise it was great! The only issue we had was that we had asked for a variety of our own personal decorations to be used. I spent a LOT of time creating a time capsule and prediction cards for guests and photo boards, etc, and when I spoke with them, they said it would be no problem to put them up and even took notes on how we wanted things set up. Fast forward to the wedding night, and most of our personal decoration requests were ignored. I actually had to stop and put the time capsule table together myself (during MY reception!!) because they couldn't be bothered. However, other than that, the place was really excellent. For the price, which was pretty inexpensive, it was perfect for us!

hat night were great and extremely helped. The management lacked organization, customer service skills and professionalism. When things were set up incorrectly and not as we requested (due to lack of detail they noted), they argued with us, instead of fixing it and making their customer happy! Beautiful venue, as all of my guests raved about, but unfortunately, they weren't the easiest to work with.

taxes cheaper on this side of the river. a lot of extra "added" costs for different things. they did provide some table decorations which was helpful.

S OF FOOD TO TASTE LEAVING YOU CLUELESS AS TO WHAT YO COOSE FOR YOUR MENUE. and they charged 25.00.

n more beautiful. New carpet, a new bar, new bathroom decor, and new additions to the menu. The staff was so helpful in setting up the morning of and when we walked in, we were in awe of how beautiful it looked. The lights, the columns, everything. I would highly recommend!

presentation was beautiful, with many choices, and all were fabulous!

ls. The day of went very smoothly, they allowed us to set up everything early that morning and offered to assist. We ended up with the higher priced buffet option due to the normal one not allowing water/coffee service at the tables- highly recommend this option as the food was delicious and the older guests were accomodated. Our wedding coordinator the night of was a little rude and pushy. Overall, everything turned out great and the main ballroom looked gorgeous with all of the chandeliers and outside lights lit up!!

the price, and using my own centerpieces was really easy. Plus, the new spot lighting they had for the room was over and above what I expected - everything looked PERFECT. The staff on the night of the reception was great too - my husband and I didn't have to get our own drinks all night, and they brought our plates back to our table so we could mingle on the way back :) Overall, wonderful experience and I would recommend to any bride!

endly and always welcoming.

gs. We got married in July and of course it ended up being 110 degrees, but that is no excuse not to have our reception room cold with the A/C cranking. Unfortunately it was very warm in our room and they didn't do anything about,kept blaming it on the weather outside and the room had lots of windows, still no excuse you should have A/C good enough to fill a space hosting 260 of my guests! The food and cake were great! Once again, very easy to work with, just wished we could have fixed the A/C problem.

"who are you?" then they would go get our file. Everything we wanted to do, was a bad idea and a major inconvience to them. They day of our wedding was a very hot day in July, but they did nothing to try and cool the place. we have several people there in the middle of the afternoon setting things up and they repeatedly asked them to turn the air down and they did NOTHING about it. Every guest we talked to that night told us how hot it was in there - not exactly what you want to hear on your wedding day.

had to buy our own or have our florist put real ones on herself. But we bought silk ones and took it to them a few days before the wedding and they put them on for us and did a great job. But be really careful, cause they tried to charge me extra for a more detailed design that i didnt really want or care if i had it.

The only thing I think they should change is I think the could make the drinks stronger with the open bar that we paid for.

rought the cake that morning said she encountered some problems with a few of the staff. She left a note of pieces she needed back from the cake and they ended up throwing them away. In the end, they wrote her a check but it was a little frustrating.