I had read numerous positive reviews about Lily & Co. but my experience with them was less than pleasant. They screwed up my appointment (which I had even purposefully stopped in and confirmed) and when I showed up, they made no apologies a...nd used excuses of "it's the holidays and we're really busy" and "I'd like to spend time with my kids, too, you know"! Yes, I know it's the holidays, that's why I made an appointment ahead of time and even confirmed it with you... When we finally did meet, she was professional and had some very good ideas. Afterward, she did not respond to any of my e-mails where I had further questions. However, she responded practically immediately when I sent her an e-mail saying that we'd decided to go with someone else. Interesting...