This company was very unprofessional. We ordered our linens for a wedding shower more than a month in advance, paid in full. With all the chaos of planning a wedding shower, we overlooked picking up our linens. We did not receive any courtesy c...all or any reminder of any sort. I would think that a reputable and professional company would want to make their customer experience as best as it could and make their customers happy. We tried emailing and calling the company the day before (Saturday) in worry and haste to get linens for our event Sunday. We couldn't even leave a voicemail because their mailbox was full (probably other frantic customers). We never received any response to our emails not even on Monday. My mom tried to call on Monday to see if she could get any kind of refund and the company had zero compassion not even to apologize or show sympathy for the frustration. We understand it was our mistake in forgetting to pick them up, but we would expect a little compassion at least emotionally. I will NEVER use this company and I will never recommend this company, in fact if anyone ever asks of a good place to use for linens and party rentals, I will make a point to mention Lyndsey's Linens as a place to AVOID COMPLETELY!!!