Madison House did a great job making our wedding feel beautiful, flower-filled and like everything I'd dreamed of, and would recommend them to other couples! The reason I didn't give a five-star review is because there were some small details t...hat seemed to be skipped over (more on that below) but the final execution of our wedding was stunning.
Overall, the team is very sweet and have tons of great ideas. They are able to show you tons of visuals during your consultation, and will work with you to build all of your floral pieces from scratch, making your event feel even more unique & special! We had a large, outdoor wedding at a family member's private property and since I'm a huge flower lover, I wanted to incorporate tons of them. The Madison House team make stunning centerpieces, a beautiful ceremony arch, bouquets, and many other elements that really elevated our event! The real show stopper was the cake table that they made for us. I found the idea from a picture on their block for a wedding they'd done at Jorgensen Farms (you must look up the picture - your jaw will drop!), and asked them to recreate it in our color scheme to accent our unique donut cake. They absolutely exceeded expectations on this, and made it the most gorgeous cake table I could have imagined! They also came to our venue to do a walkthrough before the wedding and were able to give some great ideas for how to cover/repurpose an unsightly air conditioner & how to section off an area of our event in a tasteful way - super helpful, creative suggestions that made our venue perfect!
In terms of the small details that were overlooked, there weren't many, but they were frustrating. The men's boutonnieres were not made properly (they weren't wrapped in green tape, just a bundle of flowers tied together), so they were impossible to pin on. Our planner had to call someone from Madison House to come back to the venue and whoever did (I'm not sure who it was, as I was with bridesmaids in another area) was not pleased to do so, but changed her tone when she realized that they were defective & ended up fixing them. Since they weren't made right, the guys had to delay their pictures, and finally gave up and took their pictures without them before someone came back to fix them. Not the end of the world, but also an unnecessary inconvenience. I also never received an updated contract after I made some changes to our order a few months before the wedding. A few weeks before the wedding, I was politely informed that I'd missed sending them a payment, so I had to point out that I hadn't sent the payment because I'd never received an updated contract and thus didn't know what the final cost would be. Once they realized this, they were apologetic. When I received the new contract, I noticed that they'd increased the price of our cake table. When I asked why, they explained that they'd added more flowers to that piece to make it look even nicer. I'm certain that the additions would've been great, but I felt uncomfortable that they'd done this without running it by me. They were happy to revert to the original order/cost, but I wish they had asked, rather than assumed, that I wanted the upgrade.
Overall I'm really happy we chose Madison House to make our event beautiful & would certainly recommend them to other couples!