$$$ – Moderate
Artistic, Classic, Documentary, Dramatic, Lifestyle, Modern, Vintage
Getting Engaged, After Party, Rehearsals + Parties, Wedding
Destination Wedding Packages, Destination Weddings, Digital Files, Online Proofing, Photo, Same-Day Edits, Second Shooter Available, Social Media Sharing, Full-Length Video, Highlight Video, Video, Photo + Video
My name is Gareth Lee and I reviewed Major Diamond in 2016. I could not respond to their comment and therefore am writing a new review in response to their comment. Yes, to jennifer's point, my wife, and I responded and reviewed this vendor separately. We felt that it was imperative that all newly weds looking at videographers knew about our experience. We are flabbergasted that Jennifer would continue to disregard our experience and try to undermine our integrity. Both my wife and I are considerate people who always try to give people the benefit of the doubt. My last point - If you enjoy being told one thing, agreeing on a package and price, paying that price, then receiving something different, you should use Major Diamond. If you want your special day captured the way you want, use anyone else.
Review for Wedding on May 13th 2016. My wife loved the cinematic productions of Major Diamonds previous work. She loved their style, their warmth, and professionalism. To give context, we chose the base package which include waiting for delivery of our highlight video for 9-12 months after the wedding, which we were prepared to do. Positives: Both Jennifer and Chris were pleasant and friendly to work with in person. Both were accommodating and even brought a drone to capture angles that we did not know they were going to bring. Negatives: Started after the wedding the experience was frustrating, as communication was poor and slow. We continued to receive sales emails from Jennifer trying to squeeze more money from us. "Flash sale! Capture your toasts and parents dance for only x.99!" These emails made us question what we paid for if the video did not include important parts of the wedding. What made us even more frustrated, was that we paid more to have them stay and film our full wedding. However, the extra cost to have them cover the wedding, did not mean they would deliver a video that included the full wedding. Parents toasts, bridal party toasts, and dances were excluded and seemingly held hostage for more money. The highlights video that was delivered was produced well. However as I mentioned above, the most important moments were not edited in/captured. The full edit of ceremony and our reception dinner (an added request) was edited and framed at an almost amateur level. We felt that full edits surprisingly did not have the same professional quality or care as highlights.
From the reviews, the first conversation, up until the day of the wedding, my husband and I had the best impression of MDP. I loved their style, their warmth, and professionalism. To give context, we chose the base package. That also means waiting for the video for 9-12 months after the wedding, which we were prepared to do. But the experience from after the wedding until now was unexpectedly frustrating. It felt like buying a used car. Salesy tactics in flash sales. You, as the buyer, see something you like, purchase it. Before receiving it though, you have to jump through hoops to buy more options or upgrades for things you thought were inherently in your initial purchase. Makes you question what you are getting. And at the very base level, a wedding vendor should offer all that you need. In terms of actual video, the highlights video is well done but felt the most important moments were not actually edited in/captured. The full edit of ceremony and our reception dinner (an added request) was edited and framed at an almost amateur level. Felt that full edits surprisingly did not have the same professional quality or care as highlights.
Chris and Jennifer are the BEST! I hired them for my wedding in October 2013 and everyone loved their work so much- that my best friend holly chose them as well! She was married last month & I was honored to be her maid of honor on her special day & WOW - major diamond productions were fantastic. They came right on time with a whole crew of fun, sweet photographers and they helped the whole "morning of" go by smoothly and without any hiccups. The whole staff make you feel so comfortable and the shots that they get are just pure gold. If you are debating on spending he extra $, just do it! I promise you won't be disappointed!
Jennifer and Chris are amazing. They are fun, professional and so great to work with. Not only are they a dynamic duo, Jennifer is also a magical seamstress. my bridesmaid's dress had a last minute malfunction and Jennifer was able to fix the dress. We had a same day edit. We can't wait to see the rest of the videos!
Jen-Mae and Chris were extremely awesome to work with! We mostly worked with Jen Mae, but she followed up every step of the way, and even called to make sure everything was all set (to give us that personal touch!), and even helped us with other vendors (explaining what our photographers were looking for, even helping us pose) during the day! They make an amazing team and absolutely care about you and your special day and will do anything they can do help make it great! Jen-Mae even provided some ideas to help us plan (they do have a lot of experience!) and even helped to get our families onto the dance floor day of!! I can't imagine having gone with anyone else (after reviewing 15+ videographers)! Thanks Jen-Mae and Chris!!!!!! :)
We LOVED them so much we used them TWICE within a year!!! My husband is from Brazil and we were engaged so we decided to get married right away so we could get the Visa paperwork going rather than wait another year for the big wedding. So we did....we had a very small, intimate wedding back in April of 2015. There were just eight of us, but since it was the "real one", and my parents were there, we wanted to have at least a nice video & photo memories of it. Since it was a last-minute thing we had NO idea who to trust, or who would even be available. Jennifer Mae called me right away and was SO easy to talk to, and just peppered me with information and questions that were very pertinent. End result was the most INCREDIBLE video that we, and any of my friends and family, have EVER seen. WOW. And the pictures are Amazing as well. I feel like the pictures captured how I felt on the inside. Calm, happy, in-love, beautiful, and filled with God's love.
Chris and Jennifer were an awesome team. I was mostly in contact with Jennifer during the planning time. She was a patient listener to my wedding details especially when I was indecisive on wedding videographer budget. Jennifer was a joy to work with; she was always simply happy. My husband and I were very pleased with the service Chris and Jennifer team provided on the wedding day. They were on time and did an amazing job. We had the video package as well as the photobooth. My guests had a blast with the photobooth and the images came out super nice quality. Overall I believe they are the master of their crafts and we were happy to have them recording our special day.
We hired MDP as our photographers and videographers for our wedding in November 2014. Our pictures and video turned out absolutely incredible. They captured my husband and I so beautifully, it completely exceeded my expectations. I would recommend them to anyone looking for a very personal experience, a priceless keepsake (in your photographs and videos), and a great experience. You can check out our experience on their website under "Shelley+Steven"
JenMae and Chris, if we could invite them to our wedding next time, we would! They blended so much with our wedding party, we thought they were a part of our life long friends (as they might be now). We had the pleasure of seeing their work at two of our other friends weddings this year and decided that they were a must have. You get what you pay for- they are awesome, personable, friendly, and no matter what, they will make sure they take those seconds on your wedding day to make sure that you are getting the most of your day. I remember Jennifer Mae stopped me in my tracks two or three times during the day to say- "this is the last moment before you see you husband. Take all the time you need", or "this is YOUR day, you tell me exactly what you want," Despite our other vendors being a little shake-y, we relied on Major Diamond to produce exactly what we wanted on our wedding day. They are amazing! No Regrets!!!
Major Diamond Productions (Jen and Chris Watters) are the absolute best wedding video "storytellers" EVER! I can't just say videographers because they take a beautiful, magical day and tell the story in video that we can keep forever!! Jen and Chris, with their warm, endearing personalities and incredible talent, captured our special day perfectly. They even went WAY above and beyond to surprise us by including the grandfather of the bride (my dad) in the same day edit video after he was sadly unable to attend the wedding due to emergency surgery. This MOB is getting teary-eyed just thinking of it!! I can't say enough good about this team! They are truly the best!!
THE BEST EVER!!!Reviewed on 11/01/2015 Jennifer I
After attending a wedding several years back and seeing one of their amazing same-day-edits, I knew I had to book Major Diamond for my wedding someday. Years passed by and I got engaged and I called them right away. They are so professional, and so fun. Also, on the day of Jen has a great way of making you feel calm and comfortable. Not only did they capture our day perfectly, but they put serious thought and care into our same day edit. My grandpa unexpectedly had open heart surgery the week before our wedding and my family was heartbroken that he wouldn't be able to make it. Jen and Chris went out of their way to help my extended family members video tape him and included a sweet, surprise message from him in our same-day-edit. We were all immediately in tears. It meant so much to us and I will never forget the thought, heart, and hard work that they put into our video. They are so busy, but still made time to put that extra special touch into our same day edit! We love them and love their work!!!!
Got to admit, the truth behind the driving force is, drumroll please........... YOU! All these two really care about is you. We recently got married, and honestly, a little turmoil with the coordination, but honestly, Jen-Mae and Chris were the the two who made everything work. We paid top dollar for a great photographer but in reality, it was our videographer who calmed us down. Kudos to Chris and Jen Mae. Great work!
Love, love, love Major Diamond. They truly get to know their clients and tailor their videos to their personalities. We used them for our wedding in August 2015 and we cannot wait to see our video! Although we haven't seen it yet, I know it's going to be amazing after seeing our best friends video last year. Working with Chris and Jennifer Mae truly made our day that much more fun! Much love to them and what they do!!
Honestly, when looking for a videographer for our wedding we looked at all the videographers that did same day edits. It was one of the items we had to make sure we had in our wedding. The first time I heard about Major Diamond Productions was when I attended a wedding in Truckee where my now husband performed. I remember near the end of the wedding they aired the same day edit and from there I was blown away. At the time, it was a few years before my husband proposed, but I still managed to get a business card from Jennifer for future reference. Then three years later, my husband proposed and the first thing I did aside from enjoying being a newly engaged woman was to make sure that Major Diamond Productions were available for our date. Lucky for me, they were. Everything from communicating with them on the phone and email went smoothly. The day of the wedding was perfect. They captured every detail, the perfect moments, and for sure were able to amaze all of our guests with the same day edit. Jennifer and Chris are easy to get along with. They will make you and your entourage feel comfortable. They are such a fun couple! I am so happy that we went with Major Diamond Production. It was one of the best decisions we've made in the wedding planning process.
WeddingReviewed on 10/31/2015 Lisa C
Jennifer and her team were a true pleasure to work with. You can tell that she truly loves what she does. I first saw Major Diamond Prodcutions work when a friend used them for their wedding and I was amazed at what great work they create and how they capture all the special moments. As soon as we started the wedding planning I contacted Jennifer and she was extremely helpful throughout the whole process. she made the process easy and fun and it felt like another friend at the wedding and not a vendor. I can not wait to see the final piece. Thank you Major Diamond Productions!!!
My groom and I could never have imagined a better team to go through our wedding day with! Major Diamond is professional, warm, enthusiastic and talented! After booking, we went back and forth and got to know each other, our stories and felt absolutely comfortable in who was going to capture our wedding day. However, as great and as comfortable as we felt going into our big day, we were blown away by how wonderful they were!! My groom was completely comfortable with Chris and he went along with all of their shenanigans as they got ready. Jennifer was absolutely wonderful at my home, not only was she there to capture everything, but I felt as if I had a friend with me when I needed space, a quiet moment or a reminder to breathe and smile because I was marrying the man of my dreams. By the end of the day, we had not only confirmed that we hired the best in the business to capture our day, but we also gained a friendship and special memories with them that we will carry with us forever. Thank you Jennifer and Chris!
Choosing Major Diamond Productions was the best decision we had made for my wedding. We had contacted a couple of videographers recommended by our friends before reaching out to Major Diamond. We read a lot of good reviews on The Knot as well as on yelp. So our expectation was not low. But after we had a chance to drop by their office and talk to them, we were still so impressed. Chris and Jennifer are extremely friendly, professional and approachable. And they are very flexible for the package and tried their best to accommodate all kinds of changes. As many had said, they were there with a goal in mind - to tell our story. They treated us like friends and tried to know us as much as they can. My wife and I went to Cal and we were surprised to find out Chris, Jennifer and their assistant (sorry i forgot his name) all went to Cal. They also recommended a couple of good places around for us to take some casual photos by ourselves. On the wedding day, we were impressed again. They are not only passionate videographers but also fantastic organizers. In addition to everything we expected from professional videographers, they guided us on how to pose nicely and organized our guests to create all kinds of interesting clips. Chris even brought a drone to help capturing video from a unique perspective. Yes. A drone! And the day after, we coincidentally ran into them at San Francisco City Hall. They helped us and filmed a few more clips for us just like friends. We highly recommend Major Diamond Productions. The only concern is their schedule is extremely busy. So call them as early as possible. You won't be disappointed.
I can begin to say how great they were and how well our video turned out! They are not only amazing people, but they captured us and the day perfectly! They helped work with us and made sure we didn't miss having anything in the video we might want. They were a pleasure to have around for the day, which is so important. When we got our video the presentation with snacks and a card was adorable and thoughtful. I would recommend them 100 time over!! Fabulous!
Cannot wait!Reviewed on 7/23/2015 Allison N
I cannot wait to receive our wedding video from this team of videographers. They truly were so fun to work with. When searching for a videographer to capture the most important day of your life, it is not easy. Well, Jennifer and Chris made it easy. They are a husband and wife team who know how to work together to capture every angle and special moments together. They work for you. They listen to what you and your fiance say to really put together a story of what you can only dream of. While I can't wait to receive the video, we purchased a package with a same day edit to be played at our reception. Jennifer worked so hard to make sure our video was more than I could have expected. Chris not only has the best equipment to capture the fun, but if you let him, he will break it down on the dance floor. When he says he has the moves.... trust him, he does! Our video I know will be truly special and something I will watch for all the years ahead. It made me so anxious for whats still ahead from this husband and wife team. Thank you!!! #thatwaseasy
Where's the 10 star button?!Reviewed on 11/15/2014
Jennifer Mae, Chris, and their entire crew are beyond professional, personable, and talented. They're simply amazing! They were wonderful to work with for many reasons. They have a great eye for capturing such a special day. They're professional and always find ways to accommodate their clients. Their final products are mind blowing! We knew they would be the photographers and videographers we wanted to hire the second we started watching their Same Day Edits on their blog. This is a team you would regret not hiring!
Filmmaker quality for your wedding! A product you will cherish.Reviewed on 11/01/2014 Teresa K
Jennifer Mae, Chris and their team are not your typical wedding videographers - they are true filmmakers, and top quality ones at that. They will get to know you as a couple and your unique story and what will come out of it is a cinematic beauty of a film that you will cherish. We were blown away by our same day preview, and then hired them many times to tell the stories of children at a charity that is near and dear to our hearts. Each film they produce is touching, beautiful and a joy to behold. Jennifer Mae, Chris and their team are the kind of people you feel honored to know, and their love for their work, and for people in general shows in all that they do. As for the wedding day, they are very talented at capturing all the best moments without you even realizing that they are there - one of the most important qualities in a wedding videographer or photographer. Speaking of photography, some of our most beautiful shots came from them as they also capture a few stills while they are filming. Another thing that sets them apart is the unique camera angles they choose. Watch their previews and you will see what I mean. That is one of the things that provides the cinematic type beauty as apposed to just a video of your wedding. I feel so fortunate that they have dedicated their business to providing quality filmmaking to capture some of the most precious moments of a couples life together. If you hire then, I am sure you will feel the same way. In my opinion, they are not even in the same league as other wedding video companies. You will be very happy you hired them!
Loving creativityReviewed on 10/31/2014
Major Diamond is wonderful. I don't know what else to say to start a review. People talk about having a photographer's eye. Jennifer Mae not only has that but she has tremendous emotional insight. They don't just record beautiful images of the wedding, they created a story that draws out the essence of our relationship. My wife and I were overwhelmed when we viewed the video for the first time and every time since. Jennifer, Chris and their crew are so good that after seeing the first small video we asked them to delay our full video so that they could work with us on documenting issues faced by youth in the developing world and solutions to this issues. This is a passion of my wife and I. Jennifer brought that same empathy that she used in our wedding videos and she and her crew totally identifies the issues and opportunities. They created breathtaking compelling videos. We loved working with Major Diamond and they were by far the easiest to work with of all the vendors involved in our wedding. I simply can't say enough good things about them and we continue our relationship with them on our non profit work.
Best videographer out there :)Reviewed on 10/31/2014 Marissa W
Jennifer, Chris and Christine were amazing!! I'm so blessed they were a part of our wedding and captured all of our special moments! They were right there for everything. I couldn't of chosen a better team to video our day! I loved that we went in and met them before the wedding so they could get to know us. Jennifer was amazing, I didn't have a day of planner so she put together a timeline for me to help me have my day run smoother. I was so happy she was willing to help me with this :) I had so many compliments of how great they were from all of my guests! I would highly recommend major diamond productions, you will NOT be disappointed. I know I wasn't!
Awesome!Reviewed on 10/31/2014 Emily M
We used MDP for our video for our August wedding & couldn't have been happier! I was planning the wedding remotely, so had to truly go off internet reviews when picking my vendors. First of all, I wasn't sure if I wanted to splurge for the video - wasn't in our original budget. With that said, I am SOOO glad that we did! It was definitely worth it & I would encourage anyone on the fence about having video to go for it. Such a wonderful thing to be able to look back and watch later on. It is also great for some of our family & friends that weren't able to attend the wedding. So so glad that I chose MDP - everything about the day was great. I had so much confidence in their ability & the got some amazing shots. You truly do get what you pay for! Would definitely recommend!