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Ring Services, Appraisals, Custom Designs, Engraving
Master Jewelers Reviews
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Reviewed On 6/25/2014 by Comain
On 6/19/2014, For my 20 year anniversary, I took my new ring in to get resized after spending over an hour with Shaun (the owner) and ...... (the master jeweler) to discuss what were the best options for my ring (valued at 28K). Due to how ex...
pensive the ring was, I wanted to make sure I was making the right decision. They gave me a business card and wrote the quote on it. $150 to hinge and $240 for an inlay. I asked about putting the diamonds in a new setting and they said that would cost $1500. Their final recommendation was the $150 hinge would be better than the inlay unless I wanted to spend the money for the new setting specifically reiterated by Shaun. I left to discuss this with my husband. After leaving, I felt this company was wonderful and bragged to my husband how great they were. So on 6/19/2014, we both returned to have the ring resized. Shaun greeted me and I told him we were out of town for the last few weeks and would like to do the recommended hinge resizing. He looked at me as if not to know me and I was from out of space with the $150 quote. He abruptly said a hinge costs $1500 dollars. What??? I showed him the business card and he claimed he never wrote it. Well yes your jeweler did! Do you not stand behind what he writes?? It was so uncomfortable and shocking my husband gave me the signal to leave. Upon our way out, I stated to him this is very bad business. You don’t quote a price after all the time I spent with you, then when I come back tell me its over $1000. more. I am just glad I didn't buy the ring from them. Now whether they are a reputable company or not I don’t know. However, the way I was treated I should say not. Enjoy your beautiful jewelry and beware of this company.
Reviewed On 9/18/2012 by Breanna M
When I bought my gown at Celestial Bride and Tux they recommended that we look at Master Jewelers for our wedding rings. We went and looked at the rings and found some that we really loved. And because my gown was purchased at Celestial Bride w...
e got a nice discount on our rings! The customer service is awesome.