MaxPhoto NY

to get our wedding day photos. Please stay clear of this unprofessional company. Every brides nightmare …

oughout the whole process. Also, would like to add that Yvonne provided great customer service and answered any questions that I had. Thank you for capturing these moments.

swer. Tried calling them- no one ever picked up and the VM was always full. Spent several months calling and messaging me which was almost a year after I got married. Yvonne who is just the rudest person I’d dealt with told me that the girl who used to check the emails left 5 months ago and no one besides her checked their emails. No apologies or anything. I tell her the edits we want and she tells me to send an email with it all and she’d send it to the videographer. Several more weeks of no response to email or calls. Says she isn’t sure if they can do anything because the videographer had to leave the country due to a family emergency and no one else could do it. I argued back that though I feel bad for him I need to get my wedding video so can anyone else do it. Somehow the videographer was able to make some changes but then he did others that we didn’t ask for. Cue to several more months of follow up and all of 2020 basically just no answer. I finally get a response to an email saying that they haven’t heard from the guy since July and he is presumed dead so there is nothing they can do. I have no idea if anything they said is true as Yvonne constantly acted like I was the problem. My husband had to be the one to fix whatever he could and that is how we had a finished product. Worst vendor I’d ever worked with.

UTSTANDING. Our whole entire family loved him and was amazed by how amazing he was. He captured everything every moment and the pictures are unbelievable! My husband and I are both a little shy, but he made us feel so comfortable and had us laughing the whole day. Our photos are BEAUTIFUL and exactly what we wanted - the perfect mementos to our wedding. They perfectly captured our day, but more importantly, they perfectly captured us. If I had to do it all over again, I’d book Max Photo again, immediately, with no questions asked and no second guessing!! Leonard’s Palazzo recommended MaxPhoto and I am so happy they did!! !!! AMAZING!!!!!!!!!!! ***

he head of the company refused to take any responsibility for the poor work that can not be reshot. She was nasty to my wife. I feel that my wife is black and that this may be racism to a certain degree. We will be pursing legal action. May is a RUDE AND NASTY PERSON WHO ONLY CARES ABOUT MONEY AND HAVING THINGS HER WAY! SHE DOES NOT BELONG WORKING IN CUSTOMER SERVICE!

e also knows what will transmit well on the camera and posed us accordingly. He was a delight to work with. I wold recommend Maxphoto NY to everyone. Veronica N.

and beyond to take creative and interesting photos so that we did not only have the traditional pictures. I can't wait to get back our pictures/video and see all of their work.