You can see from the website (or the store window) how beautiful the Modern Trousseau gowns are. But the store experience, and working with Hayley, was wonderful! I was intimidated by the whole wedding dress experience, and am not a fashion per...son, but she talked me through everything. She arranged for the dress I thought I wanted to be on-hand for my appointment, and then patiently helped me try on maybe 10 others--- and answered all the questions my mom, my SIL, or I could throw at her--- before we put on that dress, and knew it was the one. And Hayley went above and beyond. My one hesitation was that I had planned to go dress shopping in NYC with my aunt who was flying in from CA, and I felt bad buying it and making her trip here pointless. The dress is apparently touring around to the different Modern Trousseau locations, but Hayley arranged for the dress to be sent to the NYC store -- on the particular weekend I needed -- so that I could try on the dress with my aunt when she comes to NYC. She didn't have to do that, but it means so much to me that she made that happen. The whole process so far has been perfect. Thank you, Hayley!