One star is even too many. This business has HORRIBLE customer service and mediocre flowers. My husband ordered me flowers for our FIRST anniversary. Apparently, the owner wrote the card number down wrong and wasn't able to process the charge. ...He proceeded to call my husband 25+ times at work from a 'no caller ID' number, left him messages that he was going to come pick up the flowers. Then he started calling me and harassing me for a credit card number stating that the teenagers who deliver the flowers wouldn't get paid and are complaining. On top of all this, the flowers were delivered 5+ hours after the promised time, and it was a simple bouquet of pink flowers that were probably overpriced. They are already wilting 1 day later. We will never bring any business here again and I will tell anyone who listens to stay away from Northwest Florist.