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Olde Towne Bakery Reviews
4.9 out of 5.0
Reviewed On 7/06/2021 by Ann D
I chose OTB because it is a Quad Cities classic. I knew the cake, cupcakes, and cookies would be beautiful and delicious (and they were), but the service left a bit to be desired. It was difficult to get a hold of them, they were not very respo...
nsive, and when I asked for an invoice, they sent me a handwritten note that said "cake, cookies, and cupcakes" and the total cost (no details on numbers/price per). They are a great value, and their baked goods are delicious. But their event coordination definitely has room for improvement.
Reviewed On 12/11/2019 by Rachel K
We had Olde Towne's famous sugar cookies for our guests and they were AMAZING. They nailed our wedding colors & monogram request too. It made our day that much SWEETER!
Reviewed On 10/19/2018 by Jill D
The six-tier cake Olde Towne Bakery did for our daughter's wedding was intended to be a showpiece at the reception, and it was. They customized the decorating to mimic the lace from my daughter's dress, and it was stunning. The cake itself was ...
so delicious that people went back for seconds and thirds just to try another flavor (we had 5). We received many comments on how beautiful and tasty the cake was. We've used Olde Towne before for special events, and they always exceed our expectations!
Reviewed On 10/12/2018 by Mindy M
Best cake in the QC!
Reviewed On 7/25/2018 by Michelle P
They were very reasonable and designed a professional cake. I couldn't have been more pleased to work with them.
Reviewed On 7/11/2018 by Susan R
Kelsey at Olde Towne was wonderful to work with! I set up the appointments long-distance by phone and email. The tasting was excellent - she is an expert and led me through the whole planning process with a detailed, itemized quote. I went back...
once more to finalize the design and provide the ribbon and topper. Olde Towne is a regular at my venue (University Club QC), so they knew exactly what to do the day of. Most importantly, the cake was delicious!!!
Reviewed On 11/15/2017 by Carol A
First of all, the cake tasting was the best part of planning the entire wedding. Olde Towne Bakery made a reservation for us, sat us down and served us 9 - repeat - 9 cake samples to choose from. It was a delicious afternoon and when we final...
ly made our choice, the process of choosing the cake size and design was very easy, because the staff at OTB are competent and knowledgeable. They get 5 stars for making our life easy and filling our sweet tooth with joy!
Reviewed On 10/15/2017 by Christina D
Amazing flavor selections, and they let us pick as many as we wanted for our cupcakes! They also matched my "inspiration" picture perfectly. Very easy to work with.
Reviewed On 8/30/2017 by Jenna W
Our cake turned out amazing! Just like the pinterest picture I gave them! Best cakes in all the QC
Reviewed On 6/11/2017 by Amanda M
Our wedding cake was gorgeous and delicious!! The staff at the bakery were so easy to work with from cake tasting to working with me to secretly order a groom's cake for my husband! Our guests are still raving about how delicious the cake was. ...
The bakery worked out the delivery details directly with our reception venue so we didn't have a thing to worry about. Would definitely recommend!
Reviewed On 9/21/2016 by Megan L
The cupcakes (and cookies) at this place are absolutely amazing! We had SO many compliments on how delicious (and beautifully decorated) our wedding cupcakes were.
The only reason I didn't give them 5 stars was due to the fact that they wer...
e a little sketchy about returning the cupcake stand. It was never communicated to us that WE would be responsible for returning the stand (especially since they brought it there in the first place), and we ended up being charged $100 because they had to go pick it up (5 minutes away from their bakery location).
Overall, it was not a big deal and they ended up working with us and charged us only $50 instead. So, it would definitely not deter me from recommending them. I would absolutely recommend this bakery to EVERYONE, but just make sure they communicate all those little minor details to you. Great place!
Reviewed On 10/28/2015 by Thomas G
Wonderful wedding cake!!
Reviewed On 11/04/2014 by Kaitlin W
Our rehearsal dinner shadow cake was very delicious. Very easy to work with.
Reviewed On 10/23/2014 by Christine N
While the venue to try the cakes may be lacking, the final product that you are presented is stunning. I brought in a photo and they matched it beautifully. They made sure we had enough to serve our guest and allowed us to have 3 different flav...
ors on our 5 tier cake. I highly recommend the lemon and cherry. They were a huge hit at our wedding. Getting the dad's involved with the cake testing was also a riot. Every item I brought in to be placed on the cake was there and I could not have been more pleased with the final product. Cannot wait to dig into that top layer a year from now!
Reviewed On 11/13/2013 by Elizabeth F
The government shut down meant that I couldn't get the cake i ordered from the commissary at my parents base. I called Olde Towne and they gave me an appointment right away. I was able to sample several cakes and frosting types and walked out w...
ith my cake ordered in less than an hour. They didn't try to upsell me on anything and it was great. The cake showed up on time and was amazing. We ot so many compliments and I can't wait to relie our cake on our anniversary.
Reviewed On 10/15/2013 by Jen M
I was a bridesmaid 8 times before I became a bride and also attended many weddings. Everyone knows that I judge the quality of wedding based on the wedding cake. I love wedding cake. Well...I had a pretty amazing wedding because my cake was ...
delicious and yummy. We had 4 different kinds of cake. To save money, I had a smaller wedding cake and several sheet cakes. The cake was moist and tasty. Everyone was raving about how good the cake was. I order extra cake so that our guests could have more than one piece. Yes...its that good that you can't just have one piece.
Reviewed On 9/24/2013 by Bethany N
Best cake ever... Did such a good job and resonably priced!
Reviewed On 7/30/2013 by Stephanie G
tasted wonderful and looked amazing
Reviewed On 7/25/2013 by krissy h
I loved the small home town bakery feeling of Olde Town Bakery. they took great care of us. the cake was very reasonably priced and tasted fresh! our cake was white with raspberry filling and chocolate with colocate filling. the cake looked gre...
at (but we did have a very simple design)
Reviewed On 7/02/2013 by Stacy B
Our cake was great! I was nervous about not seeing it before the reception, but it looked perfect and tasted good too! The only complaint I have is that we definitely didn't need to order as much as they said we needed. Some of the staff could ...
be a little friendlier too.
Reviewed On 5/02/2013 by Cassey A
Everyone loved our cake, including us! They were great to work with and very professional. I highly recommend the marble with white icing.
Reviewed On 5/01/2013 by Caitlin P
We ordered our wedding cake and sugar cookies for our reception from Old Towne. The cake was done beautifully and the sugar cookies looked great. The designer at Old Towne helped to make our cake look great my giving us suggestions on what woul...
d look the best using our colors and style cake that we wanted. We chose three different flavors and our guests loved them!
Reviewed On 11/29/2012 by Ashley G
We went with a small two tiered cake for us and cupcakes for our guests. Everything tasted wonderful and we got a lot of compliments on the cupcakes. We chose several different flavors and different toppings. The staff was good to work with and...
talk ideas through and give suggestions. The design on the cake was exactly what I had envisioned. It was beautiful and the setup was beautiful too!
Reviewed On 11/10/2012 by Nichole I
I still get comments that I had the best cake anyone has every had! Couldn't ask for anything better!!
Reviewed On 9/09/2012 by Shelly L
We loved the way our cake came out! It looked just like we'd pictured, and it tasted fantastic! We're definitely looking forward to tasting it again on our 1 year anniversary!
Reviewed On 8/11/2012 by Ashley Waterman W
Absolutely delicious and gorgeous cakes!!
Reviewed On 7/10/2012 by Olivia C
The cake was beautiful, and delivered punctually. The only reason why I did not give them a full five stars was simply because I had asked them for strawberry filling and not strawberry mousse and they kept two of the cakes as the mousse. There...
was also a slight issue with two of the girls on the floor (they were unable to answer my questions and didn't bother trying to call anyone even when I had mentioned that I had driven over 2 hours to finalize the cake order) It was completely corrected and the women who is in charge of the wedding cake orders is a wonderful woman. After the slight mix up she handled everything marvelously!
Reviewed On 6/17/2012 by Stephanie B
Best bakery in the midwest. Even tasting was divine. We could not have asked for a better bakery and we and our guests could not get enough of the cake! I would recommend the cherry chip for a nice pop of color while cutting the cake!
Reviewed On 6/15/2012 by Rose G
We used Old Town Bakery for my sister's wedding and fell in love with the cake! For my spring wedding the lemon and almond flavors were perfect and refreshing for the hot day! The design was exactly as I had asked and they were willing to use ...
silk flowers that I had brought in. Very nice staff and your guests will be talking about the cake for days!
Reviewed On 6/13/2012 by Michelle M
Our cake was very pretty and was good. The cookies with our initial was awesome (I heard -they were gone before I could get one). The service was ok - we talked to someone new every time we called and they did not always seem to know what was h...
appening. But all went well and they give a 10% off discount for current or past military.
Reviewed On 11/15/2011 by Courtney B
My 5 types of cake were amazing. The only thing I would recommend is that if you have multiple types of cake, I would order more than the number of guests. We ordered the exact number and ran out because guests took more than one piece so they ...
could try the different types. This was our error, not theirs.
Reviewed On 10/13/2011 by Melanie S
My cake was everything i could have asked for. It was a 4 tier cake with rhinestone trim on every layer. The top and 3rd layer had crystal sugar and the other two layers had script with a rhinestone "L" o top. The cake was sooo moist and all...
our guests were talking about it all night. get your cake from them, the price was great and I had no worries from the day i ordered it!
Reviewed On 9/14/2011 by Kristin G
This cake is amazing!!
Reviewed On 8/09/2011 by Lee M
The cake turned out exactly how I wanted it and was beautiful! They let my mom and I sample all of their flavors before the big day, and everything was delicious! I received a lot of compliments on this cake.