I picked Christina to be my engagement/wedding photographer because she was referred to me from someone close who had Christina shoot their wedding. She did my engagement session over a year ago and I fell in love. I paid around $1700 for her w...edding package. I was supposed to have a destination wedding in Florida. One Love Photography agreed to not charge us for the travel expenses only if we covered their hotel costs. SOUNDS GOOD! Yeah, NO! My wedding was scheduled for 5/15/2020, but due to the horrendous devastation of COVID-19, everything has been destroyed. Christina reached out to me on her own via FACEBOOK and expressed her concerns and worries about traveling, WHICH I GET. What I am not okay with is that Christina expressed her concerns to me via social media without me telling her that I had any intentions on postponing. Her contract states that I am not eligible for a refund if I cancel within 60 days of the event. AND apparently, the act of God does not qualify for a refund either. Christina reached out to me with her concerns about flying due to COVID-19 on 3/15/2020 but would still attend which was 61 DAYS BEFORE THE EVENT. She offered to reschedule for a later date without penalty. I feel Christina was hoping I would postpone so she would not be liable to issue me a refund if One Love Photography had canceled. The next day 3/16/2020, I asked her about cancellations and refunds, which was 60 DAYS before my event. Christina's response was "At this point in your contract we would be within the window where there would be no refunds..." Yes, I signed the contract, but was I counting days before I knew I was ineligible for a refund? NO! Was I expecting Christina to deny me a refund less than 24 hours of her expressing her concerns with traveling? NO! I informed her that I was canceling the wedding altogether on 3/23/20. At this point, the entire state of Florida was on lock down. Groups of 10 people or more were prohibited by the State Governor and THE PRESIDENT! The moment she mentioned postponing and rescheduling before I showed any intentions on doing so, and then told me there are no refunds, considering the GLOBAL PANDEMIC, and RESTRICTIONS that are in place, I just couldn't find the life in me to allow her to continue being a part of my wedding. I feel as if Christina showed poor ethics regarding the pandemic and completely disregarded that I was not rescheduling my wedding. Considering Christina paid for her own travel out of pocket to shoot my wedding, I offered to let her keep the difference between the travel AND the non-refundable deposit which was almost $1000. One Love Photography continued to stand by their contract and refused to refund me ANYTHING. Out of good faith, I feel like any vendor under these circumstances should refund their client for services that were not rendered. I believe in my heart that Christina planned to reach out to me 61 days before my wedding knowing that I am less than 24 hours away from not being eligible for a refund due to unforeseen circumstances that were out of my control. I paid Christina in full in January 2020. One Love Photography has taught me to not only EVER pay off something before the due date, but to also read between the lines on contracts and make sure I am covered 100% due to "the act of Godâ. This entire experience has been very traumatic for me and has ruined the thought of ever planning a wedding again.