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One Moment Video Reviews
3.7 out of 5.0
Reviewed On 3/30/2017 by John F
One Moment Video not only made the wedding video filming process worry-free throughout, they were professional, friendly, and courteous on our wedding day, and produced a beautiful viewing experience we could not have been happier with. I high...
ly recommend One Moment Video for professional wedding videography!
Reviewed On 1/29/2017 by Stephanie R
Hiring Doug and One Moment Video was the worst decision we made for our wedding day. Everything seemed fine until it came time for him to edit and delivery the video package after our wedding day. We waited a year and a half... I'll let that si...
nk in... before receiving our final wedding package from him. The estimated date of completion and delivery on our contract was approximately 4 months after our wedding day, and we didn't hear anything from him until we reached out to him 5 months after the wedding for an update. From that point forward, dealing with Doug and One Moment Video was a disaster: constant missed deadlines on his part, multiple excuses for the extensive delays, and overall very unprofessional business management. He clearly broke the terms of our contract by missing the completion date (by a LONG shot), but when we asked that he waive our balance for this frustration or provide some sort of remediation for our awful experience, we were threatened with "other legal remedies" if we did not produce payment by a certain date. As for quality of the video, it was not what we expected - there are many moments of terrible camera shake and awful lack of focus. I wish we wouldn't have been fooled into thinking that this man is any sort of professional with great videography skill. I also wish we would have done ourselves a favor and spent a little extra time and money to hire a real professional with actual videography talent for the one wedding video we'll ever get. (The only reason this rating holds 1 star is because leaving 0 is not allowed.)
Reviewed On 10/01/2016 by S E
Doug is great! From our first visit till the end he was a pleasure to work with. He is nice, professional, affordable, and willing to work with your budget. The quality of his work is excellent. He promptly had the FB teaser video done. We lo...
ved it. He and his assistant did an excellent job, better than our high priced photographer. I highly recommend One Moment Video.