We are extremely disappointed with your services.
1. You did not film the speech by the father of the bride. That should be one of the most emotionally rich and memorable moments, and you failed to capture nearly the entire speech. For that, we... are miserably upset.
2. You recruited wedding guests to do your job. My sister-in-law said you asked her (and possibly others I'm not aware of) to hold the camera and film parts of the wedding. It's detestable for you to ask our guests to work for you.
3. We asked you to dress in formal wear, which you did not do. You're photobombing some of our most precious moments dressed in casual attire.
4. Your communication over the 4 months following the wedding was atrocious, ignoring many of our messages. That was an unreasonable length of time to wait even for a quality finished product, which we didn't even get.
5. We paid for the "Signature film". YOU DID NOT DELIVER A SIGNATURE FILM.
• Instead, you delivered the highlights film and the ceremony—but MORE THAN 50% of the highlights film covers the ceremony anyway. So essentially, we paid for Tier 2, and you barely delivered Tier 1.
• You also gave us a bunch of raw footage, much of which is unusable angles of the floor and people's legs. I guess you expected us to edit it together ourselves, which is your job. You didn't do your job.
*For those reading this review, this was our honest experience with Paul.