It hurts me to write this review as my husband and I put our trust in Hannah. We truly wish we never hired her to do our wedding. Our engagement shoot went fine other than the gallery being delivered late; we were promised this wouldn't happen ...again by Hannah. When our wedding day came, she was extremely rude, especially to my coordinator. Not to mention she was the only one who showed up late to the venue (over an hour and a half late) according to the timeline and was actually late to the ceremony. She was behind and missed my groom walking down with his mother. In fact, you can see her running to the ceremony after it started on the video we got from our separate videographers. Hannah was extremely unprofessional in every way possible and delivered the wedding gallery late... again. Our signed contract had a 6-week turnaround time. When it hit that time, I had to ask where the pics were since she had not communicated at all. She then said she wasn't done and could deliver what she had done so far, or for us to just wait longer for them all. So, I waited. And waited. She was ultimately very late delivering the gallery and broke her own contract for both the engagement pics and the wedding album and got aggravated and rude when I addressed it. Hannah said, "it takes time to edit pictures". However, if you make a contract and say 6 weeks, then you need to follow through on it. Then, when we finally did get pictures, I broke down crying immediately. So many pictures were missing. I had written down every single shot I wanted prior to the wedding, per her contract, and she did not deliver them initially. (still hasn't). I had to ask her to deliver some more that were missing and she only delivered two more pictures to the gallery. The only picture of my dress- the sleeve is off the hanger so I do not have a picture of my wedding gown hanging from the ceremony site. I never even got pictures of me walking into the barn reception area with my husband, she completely missed delivering one of my bridesmaids so now I do not have any pictures with one of my bridesmaids from my wedding day, she was late to the ceremony which means she did not deliver any pics of my husband walking his mom down the aisle. There are so many more missing pictures that I could list and I am heartbroken. I understand that clients do not get EVERY picture taken, but I am missing so many from my wedding day. We hired her in good faith to capture the entirety of our day and she did not do that. She missed precious moments that we can not get back. We feel that we were thrown on the back-burner by her and our pictures look rushed and the gallery is not complete, in our opinion. I was appalled by her unprofessionalism both in person and from her, via emails, after the gallery delivery where I expressed my unhappiness. Not to mention, it took quite a while for her to even communicate back with me as she ignored me multiple times. I have never been so unhappy with a service and actually warned my "bride" friends to not use her business due to our awful experience with her. (she told my friend that our wedding was a disaster and they did not book her due to the unprofessionalism of her own comment against another client). My husband and I even considered taking her to court to try to get some more pictures delivered from her (we really just want our wedding day pictures) but ultimately decided it was just too much when we both work. Wish we had booked a real professional.