Platinum Hotel & Spa, Las Vegas

ations. There was no offer to offset expenses at another hotel. This happened to 14 family members who reserved six rooms in April 2021 to attend a 100th birthday party. If you have a special event and can’t change your dates, don’t take a chance on this hotel.

ver made. The hotel itself is beautiful, the rooms are huge, the service is the best. Not to mention Our wedding coordinators Joe & Shakera were amazing they really made sure our wedding was one to remember. The vendors they work with are just as great. They really made sure everything came out perfect, couldn’t have asked for anything better, can’t forget about the beautiful scenery of the Las Vegas strip if you chose the rooftop option. My day couldn’t not have been more relaxing, I had nothing to worry about the day of other than getting ready to say my I do’s. I would highly recommend to anyone looking to get married to choose The Platinum Hotel to as there venue. Thank you Platinum Hotel for the most beautiful wedding.

sy to not have to worry about anything or finding vendors. All the vendors the hotel used were amazing and I couldnt have been happier with them!. The food was delicious! Tony our bartender was incredibly friendly and outgoing! The DJ was awesome! Everyone was great and I couldnt have asked for a more perfect day! Highly recommend choosing Platinum for your wedding!

an awesome job with decorating the Misora Terrace space where we held our Wedding Reception, it was perfect and exactly how we wanted it. If you are wanting a professional, friendly service and the best strip view in Vegas then this is the place, it is unbelievable, you will not be disappointed! We couldn’t have asked for anything more from the whole team at the Platinum Hotel!

w this place was it! I reached out to the Catering Sales Manager, Sandra Cambray and she was so sweet! She made the booking process extremely easy. Then Rhiannon Hale took over and she did an amazing job from start to finish! The day of my wedding, she really made sure everything went smoothly. Everyone told me my wedding was the most beautifully organized and the best one they’ve ever been to! And the food, WOW!! Every single bite was superb! All my guests raved about the food! We also loved the huge rooms! My wedding ended up being more than I could ever dream up and it’s all thanks to Rhiannon and Sandra! I’m so sad it’s over!

or me no questions asked. Found a new one two weeks prior to the wedding and he was amazing -Sam Fawaz photography! Highly recommend the platinum it was beautiful!

(read: neurotic) person so planning a wedding across the country was a wild ride. We had a sunset ceremony on the Misora rooftop which was so so so beautiful. The food was fantastic (mini grilled cheeses were heavenly), the bartender was quick and personable, the front desk staff was so accommodating, as well as everyone else we ran in to. My only qualm with this venue is there is no getting ready space unless you are a guest of the hotel. We elected to stay elsewhere so it is our fault (if you are able to stay here even though it is not on the strip- do it- the place is amazing). Thank you again everyone for helping us have the perfect perfect wedding #earleysnowday

, photobooth and open bar! I was so glad we booked the pool as they never told me the pool changes colour and it came out beautifully in our wedding photos! I couldn’t had wished for a more perfect wedding, everything went smooth, the food was delicious, the minister was funny, photobooth was a must have, the DJ was AWESOME and the dance floor was never empty (and we only had 32 guests)! Our guests loved it and the only complaint I have is it went too quick!! This wouldn’t had been made possible without Wendy and Sandra’s help at the Platinum hotel!

according to plan. I wanted our wedding early about 3pm but Sandra talked me into having it later, she knows what she is talking about! We would've melted if it would have been earlier! 5:30 is the perfect time! The only hiccup we had was that the string trio did not know the song I wanted to walk down the aisle to. In hindsight I probably sent my song list through late (the night before) but I wasn't told there was a time frame. In the afternoon when the main composer came to meet me he didn't know the song so gave me 2 options and I hated them both. Sandra made sure they learnt the song in under 20 mins and they were absolutely amazing! We chose the Sapphire package as I already had my photographer & Video. We added on an extra 2 hours DJ & Bar which was extra & paid the florist extra for bridesmaid bouquets, buttonaires, corsages & a part floral arch - and even all these extras we did not blow our budget! Vendors - Everything from the flowers (Jovani Linens), to the Dj (All Nightlong Entertainment) to the cake maker (Las Vegas Custom Cakes) was just fabulous! Even our bar tender was super! Food - Caesar Salad, Beef Fillet & Chicken Risotto - The food for our meal was amazing and so was the mini appetisers ( Beef wellingtons, scallops, lamb lollipop & bruschetta) Every single person commented on how brilliant our wedding was, most people even saying it was the best wedding they had ever been to! The view - You are not going to get a view this gorgeous anywhere on the strip, so you need to go slightly away from it! The view really is breath- taking! If you are thinking of having this venue for your wedding then go for it - You can trust Sandra and the team to do a terrific job!

ld be a few thousand $$ USD (we’re Canadian, so it’s immediately more with the conversion). And it would have been up to us to figure out the reception. Some offered additional packages in the hotel’s restaurant but I wanted somewhere that we could dance! Some gave a giant list of EVERY little thing to pick from (dance floor sq. footage, how many spotlights & couches, etc.) along with the price for each, and you had to piece everything together. Some had options to use their ballroom. I was adamant that if we’re doing a wedding in Vegas, I want it to feel like a wedding in Vegas. If we’re in a ballroom, then we might as well do our wedding at home. I joined groups on different social media platforms & talked to people who had DIY’ed their weddings; renting a suite at a big hotel with a view, and sneaking in their catering/guests/etc. Some got away with it, some got warnings from security, & some got shut down early. I was also warned if you book one of the giant suites in a hotel, they reserve the right to bump you to a different room if a celebrity/high roller is in town. I didn’t want the stress of having to deal with any of that on top of trying to plan the wedding itself! I came across The Platinum and was SHOCKED when I received the pricing. We could have our Vegas wedding on a rooftop with a view of the strip at sunset AND within our budget! (They have several options so we could’ve easily had our wedding for less or even more $$ than we did.) And with the package we picked, everything was included! I brought a few of my own decorations but we could have just shown up with our guests & wedding outfits and nothing else! Staff: Everyone is SO nice! You really feel like they want your wedding to be as perfect as you do! Unlike some of the other hotels that pump through 4+ weddings a day, The Platinum only does 1 per day per venue (there are 2 separate rooftops with amazing views of the Vegas strip) so you aren’t rushed in/out. I was lucky enough to have Sandra helping us & I cannot recommend her enough! This woman is amazing at her job & you can tell she really enjoys it. She has been in the industry for a long time & has done thousands of weddings. She has the knowledge to help guide your wedding be the best it can & the authority to help keep everything (& everyone) running smoothly. She is also very funny, easy to talk to, & super sweet. I miss her already! Food: The food was amazing, all of our guests raved 7 some said it was the best food at any wedding they’d been to! Hotel & Rooms: Everything was clean & everyone loved the rooms! We had a few guests come down with their babies (6 & 9 months old) so having a full kitchen and separate bedroom was very convenient. The hotel is close enough to the strip that you don’t feel isolated, but it’s far enough back that you also aren’t having to navigate through huge crowds. Other Vendors: Our package included vendors for the flowers, DJ, photography, etc and while they don’t work for The Platinum, they are contracted by them and were all amazing! TL;DR – The Platinum is a hidden gem & if you want a wedding that is memorable & affordable then why are still reading this? You should be contacting them now to book your wedding! Go go go!

ect! Our vendors (florist, bakery, DJ, etc.) all did a phenomenal job too-- our guests enjoyed every minute of our celebration! It was just a PERFECT day!

lanner, was a true gem. She was always on top of things and made sure our day went smoothly. This was the absolute perfect wedding venue for us - I cannot recommend it enough :)

fect. The photographer provided was especially amazing. Sandra, the planner was on top of everything and made sure it was all put together in the short 6 months I was planning the wedding. The tables, chairs, and extra little details provided by the venue were amazing. The staff help set up the center pieces I brought. The view was awesome. Everything was just perfect.

The only downfall is that we were unable to use the outdoor area which was meant for the bar, dance floor, and cocktail hour, because it was raining. Since it does not rain in Vegas often, the venue did not really have a backup or good plan B, however, our amazing coordinator Sandra made it work. We moved dinner tables out of the way after dinner and used the indoor space for the entire reception. Sandra was great, she was always responsive and cleared up all of my concerns/questions. I worked with her for about 8 months, and from beginning to end she was always on top of it. We used their vendors for music and floral. I was initially concerned because you don't get to pick the vendors that come in your package, but I have no doubt they have the best vendors. The Platinum allowed us to contact their vendors prior to the wedding and work with them directly for details. We utilized All Night Long entertainment- DJ Eric did a great job of listening to our needs for spanish music. And Katherine from Enchanted Florist was amazing, everything was beautiful. We also had a chance to do a menu tasting with Sandra prior to the wedding. We used the linens included and did not add any extra lighting or anything and it was still so beautiful. Overall, The Platinum Hotel super impressed us! The team knows what they are doing and they certainly have the best vendors for partners. It was everything I could have asked for!!! We stayed at the hotel for lodging and the room was great, right on the same floor as the venue so we did not have to go far. And Gouda from concierge was great- she helped me get my dress steamed and cleaned the day of! The hotel itself also exceeded my expectations.

have was an aisle runner and flowers on the arch and I have gotten so many compliments on how beautiful the pictures/background are. I would recommend platinum hotel to everyone they were great and just what I was looking for

ze but looked like it needed a fresh coat of paint and new floors. Not bad though and great view. We first met with the Events Manager, Hava, back in December. She was great at responding to me immediately when I had any questions. When we went to sign our contract, the packages were not completely described to our understanding. We did not fully understand that the food and beverage minimum ONLY pertained to the food and beverage by the catering service of the hotel. That should be described better. Our coordinator, Sandra, did a great job and was very accommodating. She was very sweet, easy to work with and looked gorgeous at our wedding. The only thing that I really had a problem with is that the hotel does not provide storage for their wedding services. It was extremely inconvenient for us, as we had to store all of our decor, including the centerpieces in our hotel room until decorating started in the reception area. Then, it all had to be brought back up to our room immediately following the reception. This caused a bit of frustration and chaos. The staff was fantastic and very friendly up until it was time to close down the wedding, in which case, I could see the frustration in their faces as they were trying to kick everyone out of the restaurant. I don't really hold that against them since I understand that they probably wanted to go home. Overall, it was a good experience and I would recommend the hotel for future events and weddings.

d it often seemed too good to be true. We arrived at the venue for our rehearsal and any fears were soon a distant memory as the hotel was perfect. Very clean, modern and had a family type feel. On the day, every need was catered for and beyond. We married in the Misori rooftop and the views were breathtaking. We had a guest count of 30 and the size was perfect. All the staff were amazing, including the vendors that were available in the platinum packages. I can't say enough about this venue. It truly was all we dreamt of and more.

hat I will never forget.

agic.She was so attentive to me and my guest. Kimberly went above and beyond to make sure my day was special. She responded to all my many calls and texts. I can't leave out Steven O. who made sure my guests were comfortable and well taken care of. He personally took care of all over my guest booking. The rooftop view was breath taking and was everything I dreamed my day would be. Kimberly and Steve, you guys are Angels!!

ns. This didn't stop once I gave my deposit. They followed up with every step of the way and were VERY involved the days leading up to the big day. Second, the venue is STUNNING! My guests still can't stop talking about the food, service, and AWESOME views of the strip. Being that they offer all-inclusive packages, you really can't go wrong with this venue. The venue and coordinators help to take ALL the pressure of planning off your shoulders.

bride and felt everything was all set until the day arrived. I will say that the view was absolutely gorgeous at this venue; it is just unfortunate that there are more negative things I recall from that day as opposed to positive ones. Our biggest issue was with the DJ, when he left an hour earlier than what was scheduled. This was such a disappointment, as we paid a lot of money for this ceremony and the last hour was stolen from us. The microphone was in and out of working during speeches and he completely forgot about the bouquet toss. It was such a sad situation about the DJ leaving early, as when I went to complain, my wedding planner had left for the night and the wait-staff could not do anything. It left such a sour taste in my mouth and I was so embarrassed as I felt there was nothing more I could do. There were a few other things that I thought about after our day that I was not happy with: - My Mom did not get her corsage until after the ceremony (she was to get it before) - Dessert was not served until well after dinner, when the reception started, and we ran out of cutlery so people simply went without having dessert - I was not asked how the beef was to be cooked; it ended up being close to medium rare, and many people found it too rare to eat - When my husband and I got back to our room there was champagne and a card, and the card was addressed to the wrong couple (There was no personal message, and we did not even know who Kimberly was; one of the individuals who signed the card). Our families and friends came from all over North America to spend this one evening together and it was cut short. Beware of this establishment for your wedding. I can honestly say I feel like an hour was stolen from the most important day in our lives. I did indeed email the hotel and they reimbursed me for the hour the DJ left early (which is the proper thing to do). However, when I requested that I be refunded the entire amount of the DJ services, they said it was not possible and offered us 2 complimentary nights in the future. I feel like seeing we paid $20,000 CAD, we certainly should have been refunded the full DJ cost. We paid a lot of money to ensure everything went well on our special day, and quite frankly, it did not. It is frustrating to think about all the communication which took place prior to the day regarding specific details that just got left out. Makes me wonder what all that planning was for. I cannot tell you how disappointed everyone was with the DJ; we lost an hour of our wedding (music, drinks, venue). This is simply not right, and I am writing to let people know who may be considering the Platinum Hotel as a wedding venue to be cautious in their choice.