Like many others have stated below, if I could give Poppy Lane Design zero stars, I would. After signing the contract and paying my deposit, there was little to no communication on their end. I emailed, texted, and called several times with no ...
response. For such a seemingly high end vendor, I expected my inquiries to at least be handled in a timely manner and with a little bit of grace.
My flowers were not dropped off in a refrigerated vehicle as most florals typically are, but rather, in a normal vehicle roughly 6 hours before my ceremony started. Though I do appreciate that they were early rather than late, I wish they would have stuck to the scheduled time as I was married in a hot barn.
To top it off, my florals were nothing like what were promised to me. I was promised Peonies, Dahlias, and Queen Anne's Lace in the colors sangria, plum, and raspberry. I was provided with hot pink, white, and purple blooms. The garters provided for the men in my bridal party were truly pathetic. Before the ceremony had ended, they were limp and falling. Sadly, my wedding video shows blooms falling out of my bouquet while walking into the reception. Lastly, the florals that were to drape over my sweetheart table were uneven. Though it may sound silly, it sticks out like a sore thumb in all of my pictures that I will have for years to come.
Please keep in mind that this was my dream vendor. I had them picked out before I was even engaged, so for them to be this much of a disappointment was heartbreaking. Poppy Lane Design was nothing short of a letdown in every possible area: customer service, delivery, presentation, and attention to detail.
My advise to brides would be to not just look within the Brides of Oklahoma magazine like I did. Do some digging and really look at reviews. Florals were my number priority and they were a total letdown. I definitely felt as if I was taken advantage of. I have since become a wedding coordinator at a local venue and am sure to warn bride's about PLD.