DISCLAIMER: This is a long review but a worthy read if you're considering this photographer for your wedding.
I got married in March, and I can't say I had a good experience with Harlan Photography. While there is so much I could say, I explai...ned my top three issues with this photographer below.
1. For my bridal session, Arief's assistant was actively on Pinterest looking for pose ideas. Although I got some good shots because of this, they should have come prepared with ideas for shots instead of spending time during my session looking at other photographers' work for inspiration. I thought this was unprofessional and conveyed inexperience.
2. I found Arief and his team to have very timid personalities and had issues taking charge and directing everyone for shots. The Knot states that he works off a shot list, but when I asked about this during our first phone conversation, Arief neither agreed nor denied that he worked off a shot list but stated, "We get your typical wedding shots." To assure I got the photos I wanted, I gave him and his team a list of the photos I wanted with everyone's names. As a bride, I didn't want the burden of having to arrange my bridal party and family members for those crucial shots, but I still ended up having to do that (along with the help of my MOH) because neither Arief nor his assistant were very efficient in the process of calling people up for shots, even with a list in hand, ultimately delaying my husband and I getting to our reception.
3. I have several photos taken by the second photographer that are ruined due to harsh sunlight. When I asked why my family wasn't moved to another location for better lighting, it was initially made out to be the fault of my family, stating that they wanted to stay in the area, so the photographer thought she had to work with what they wanted. Because I wasn't around while these photos were taking place immediately prior to the ceremony, I asked my husband about this. My family never demanded to stay in the area, and more importantly, it was never suggested to them by the photographer that they move to another location for better lighting. A professional photographer should have known the sun was too harsh and would produce bad photos, and she shouldn't have continued taking photos in this area. When I asked Arief if these photos could be fixed, it was admitted to me that with more time spent on editing, the light could be balanced better. Why this wasn't done in the first place? My assumption is that he cares more about a quick turnaround time than he does about the quality of his photos. I had some other minor editing issues, but this took the cake. Arief assumed responsibility and agreed to fix these photos along with a few others. Four months later, I still didn't have fixed photos, so I asked for a refund. Ultimately, my photos weren't fixed, and I settled for a $200 refund that Arief was quick to agree to because he wasn't sure when he'd be able to "get to them." To me, this indicated that he takes no pride in his work.
The level of experience this team possessed and the quality of their photos are true reflections of the low prices and quick turnaround times on which they pride themselves. The ONLY reason I gave 2 stars instead of just 1 is because you get access to all of your photos free of any additional charges. Looking back now, I wish I would have spent a little more money on a more experienced wedding photographer.