Where do I begin? If I could give a negative rating I would. It has been over a year since our wedding day and I am still so upset about my experience with Precious Pics Photography. Initially, I wanted to wait a few months after the wedding to... not post an emotional, angry review, but the fact that I'm still upset about it, should say something. There are several factors that play into my very poor rating of this vendor.
1. Mislead about photographer
When we first started communicating with Precious Pics, we spoke to Slava, and we really liked his work. After several months when we reconnected, we asked Slava if he is available and that we loved his style. Valeriia confirmed the date was available and proceeded to help us book.
It wasn't until 10 days before the wedding that we found out we're getting two different photographers we had never met or spoken to, and hadn't seen their portfolios.
It is our honest opinion that Precious Pics withheld information regarding Slava's availability at the time we were considering booking.
2. Lack of Communication
After the booking we didn't hear anything else from Precious Pics. 2 weeks before our wedding we inquired about meeting/talking to the photographer and it took 3 work days to respond.
10 days before the wedding we find out who our photographers are(and not who we expected!) and are told to contact them and share Pinterest boards. Again, this information had to be REQUESTED and was NOT promptly delivered.
It is our honest opinion that Precious Pics lacked significantly in the communication department.
3. After the wedding we learned from guests that the lead photographer Alicia was being rude and using profanity towards guests that were using their personal cameras.
After hearing about guests experience,it is our honest opinion that Precious Pics employee Alicia, had unsatisfactory behavior at out wedding.
4. We were unhappy with the photos. The finished product we received was incredibly different from the portfolio we were excited about when we wanted to book Slava.
5. After the first review we posted, Precious Pics reached out and said they would NOT pursue the case in a 'legal manner' if we remove the 1 star review.
All in all, we have had a very unpleasant experience and would not in good conscience recommend Precious Pics to anyone.