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About This Vendor
Charlotte's Choice for Wedding Transportation
We are known for providing upscale wedding transportation from start to finish. No matter what your needs are. Here at Queen City Party Charters we make all weddings one to remember. We offer guest shuttles, party buses, limousines, getaway cars. We have custom wedding packages for all sizes. Due to every wedding being different we ask that you give us a call for pricing. We do not give price quotes via email because we understand how important this day is and want to insure you are getting the best package possible.
Details
Business Attributes
Black-owned Business
Transportation
Classic & Exotic Cars, Limousine & Sedan, Shuttle Service
Wedding Activities
Rehearsals & Parties, Wedding
Awards and Affiliations
Queen City Party Charters Reviews
Share your thoughts with other couples
Alex and the staff at Queen City Party Charters were so helpful, friendly and professional. They answered all my questions, some multiple times, with a smile in their voice. They never seemed put out or too busy. They made renting the limo su...
per easy. We received all info via email before the bachelorette party. On the big day, we received a call from the office informing us the limo was 5 min out, which helped us gather things up and proceed downstairs. A beautiful white limo pulled up and Mr. Bob appeared with a huge smile. He held doors for us and greeted each one of us. He made sure to speak to all 9 of us! He gave a run down of our night to verify we were on the same page. We accepted him into our little group immediately. When we arrived at our first destination Mr. Bob promptly opened our doors and encouraged us to have a good time. When we were ready to leave, he came back and asked how everything was again making sure to acknowledge as many of us as he could. We misplaced our key and Mr. Bob was quick to jump in and try to help us find it. He wanted to make sure we had as much time and fun with the limo as we could. When the night was over he dropped us off and stood for a sec to talk and take pictures with us. It was a fun ride and I believe he made it better. We Will definitely be using Queen City Party Charters again and I will recommend them to everyone.
*Updated review*
After posting my original review, I spoke with the charming owner about the inaccuracies of my review, so I’m updating my review. I spent 40 minutes talking to him (during my work time), majority of the time was him criticizin...
g me, implying I’m a liar, being defensive, and not showing any sympathy for our experience below (outside of him disingenuously asking me the question what he could have done better right after insulting me. He didn’t like my response when I told him he could improve his customer service)
My husband and I got married on 6/22, and we booked Queen City Party Charters for our bridal party. Their job was pretty simple with pick up and drop off points being within a mile and times were pretty spread out. For almost $500, we got a bus driver who was less than ideal:
1) Bus driver parked 2 blocks down from where we were getting ready. We called our wedding planner to get in touch with her, as the bus driver wasn’t in sight. There was some back and forth with our planner and the driver about where exactly she was. Owner told me that he had “recorded conservations” between the driver and my wedding coordinator and insisted the driver provided the accurate location of where she was. He also told me that it’s not their responsibility to proactively reach out when people are “running late” (this was because again we couldn’t find the bus). Can’t speak to the former as I wasn’t involved, but regardless, it was not clear where the driver was. Also, some of my bridesmaids got rained on as we were making the trip to the bus as she parked so far away and didn’t open the doors for quite some time until we banged on the doors once it started raining.
2) After the wedding, the driver got lost on our way from the chapel to Charlotte City Club and kept telling us that she wasn’t able to get into the entrance of the club. First of all, this wasn’t true because I had been there the day before and was able to get in fine, and our guests were able to get to the entrance fine. (The owner said that it’s different for buses. Again, I am sure there are challenges, but I know that there is a drop off point for buses near the club entrance. He also said that construction / road closures caused her to get lost. My response to this is that it’s the driver’s responsibility to check this out in advance and find the best alternative route, which I provided because I was already familiar with the road closures and construction going on. ) So me (the bride) had to direct her, but she was pretty persistent in dropping us off at the bus station which is about a 1/2 mile walk from the club. As I was directing her, she still kept missing her turns. By the time we got two or three blocks to the Club, I just told her to drop us off two blocks... Finally, after a +30 minute bus ride which is supposed to take less than 10 minutes, we arrived at our reception with no time to enjoy our cocktail hour. The owner pointed out that technically he got us to the reception early according to our schedule at 7:03 according to his “GPS”. I have texts that show we didn’t arrive until after 7:03... This was frustrating as we wanted to enjoy our cocktail hour and thought we could after finishing up photos early.
Also, as part of this contract, this company forces us to provide a 20% tip. Not exactly great for sub par service. (The owner said he would refund me if I took down this review. I said no based on how well our convo went.)
Response from the Vendor on 10/05/2019
Thank you for your attempt to bash our company. The first thing that comes across shocking is the fact that none of these concerns were brought up until 3 months after your wedding. As a result of this you have continued to post inaccurate stat...
ements due to the time you allowed to pass. Please allow me to explain your concerns. You called our office during your work hours we did not call you so please don’t make it seem as if we interrupted your day. In regards to your first complaint your pickup was on a main road and for safety reasons the driver pulled off on a side street to avoid blocking a main road. the bus driver did exactly as your husband instructed which was to call the planner when we arrived at each stop. The driver called the planner and told her exactly where she was at and at this point the planner was suppose to reach out to you and tell you. Your husband Chris did not provide us with your number or any bridesmaids number. We had specific instructions to go through the planner. In regards to rushing the bride on her wedding day because she is running late is a big no no. Why would anybody rush the bride of all people on the most important day of her life? Once the planner spoke to your maid of honor and explained where the bus was (which was not two blocks away) you were able to walk there. Again the walk was maybe 20 yards. The bus driver could have and was willing to drive directly to you but because you were already running late it would have been much faster to walk to the bus then for the bus to go around the block to pick you up on the Main Street which would have held up traffic and raised safety concerns. I’m sorry that Mother Nature was not on your side on this particular day but we are not to blame for this. In regards to your 30+ minute ride to the reception is completely inaccurate. The bus ride was 16 minutes and 37 seconds according to our on board GPS system. If you google the route (Belk Chapel to Charlotte City Club) it’s 11-13 minutes in a car. When driving a bus you must add more time. You stated in your original review that you were dropped off 1/2 mile away and 30-45 minutes late to your reception. The bus dropped you off at Trade and Tryon (300 ft away from the Charlotte city club entrance) at 7:03 and we departed at 7:06 having our bus back to our office at 7:37pm. Your scheduled drop off time at the city club was between 7:15-7:30pm. You rented the charter until 7:30pm. You did not have to give the driver turn by turn directions. You were not late to your reception because of us. We dropped you off 27 minutes earlier than scheduled. According to the itinerary we received from your husband and planner you were suppose to leave Belk Chapel at 7pm which would put you at the City Club no later than 7:15pm. We had you at the city club at 7:03. How were you late your your cocktail hour when we dropped you off early? You blamed everything being delayed on us when you and your bridesmaids were running late from the very start which is very common. It had nothing to do with where the bus was parked it had everything to do with bridal party taking longer to get ready which happens at almost every wedding. After speaking with your planner we were told everything was great and she herself was shocked that you went through such great lengths to do this review after so long. You are correct. I did tell you that you were wrong. Simply because you were going off speculations and how you felt and when I presented you with facts you wanted to go back and change your review because you realized you were wrong. Your biggest complaint was the driver. Joyce has been with this company for 5yrs and in transportation in Charlotte for 25+ yrs. This is our first complaint about her and quite honestly this complaint isn’t even a legit complaint. Joyce did not get lost. We are at this venue weekly. We go above and beyond for our clients each and every day. We don’t force our clients to do anything. The sad part is after being corrected you hated that so much you went on and changed your review but still gave us a one star after admitting to us you were in the wrong. After our conversation you admitted you were indeed wrong about a few things. In response to that I offered a refund THREE MONTHS LATER in exchange for you to remove your inaccurate review. You declined and said we still deserved a one star because it was wrong of us to provide you with evidence proving your review was wrong. All of our calls are recorded, along with the surveillance in our units and the on board GPS Systems. Unfortunately we can’t please everyone. I’m sorry you claim to have had the worst experience of your life on one of our charters. We take great pride in what we do and we apologize you didn't have the best experience. Best of luck to both you and Chris.
Queen City Party Charters was FABULOUS!!!! Thank you for supporting local non-profit, The Sandbox! Our families loved your Charter Bus at the 2019 Evening of Believing Prom! Thank you!
Whitney Knight
It’s a Beautiful Day LLC
We used Queen City Party Charters as our getaway car for our wedding, renting out the silver Bentley. I was super excited and did it as a semi-surprise for my groom. However, as they always say, read the fine print. I did read the contract but ...
you never think all those things are going to happen to you right? Well a few days before the wedding, Alex, the owner, reached out to my wedding coordinator saying that because of the weather forecasted for our wedding day, they would not be sending the Bentley and we had a choice between an Escalade and a Mercedes for a slightly cheaper amount. I spoke with Alex and we agreed to not make the final call until the morning of the wedding. Except then I got an email the day before right before our rehearsal dinner saying they were making the call anyways despite our prior conversation. My husband got involved, it wasn't great especially because we were seeing a lot of forecasts that had changed and that it would actually be clear that night! We were devastated and I was angry that despite our agreement to wait to make the call, I was notified via email by an assistant they had made the call without telling me. It was too late to cancel; we would lose our deposit even though at this point we would have preferred to ride the bus with the rest of our guests.
However, miracles happen and Alex called me the morning of the wedding saying that due to the changing forecasts, he would be sending the Bentley. If we had waited to make the call the morning of like originally agreed upon, the roller coaster of emotions didn't need to happen. I understand why they don't typically send the Bentley in thunderstorms- the rearview mirror and back window are the size of postage stamps and there's no AC. I am happy it worked out and we had a very comfortable, solo ride to our after party where we could chat and be alone for the first time all day. It worked out great but I wish it had been handled a little better. I would still recommend them as they are very involved and the car is great.
We rented one of the beautiful vintage vehicles (Bentley) for a one way transport to a very special event. We were 100% satisfied with everything from the Bentley, to the initial phone contact with Sarah (plus many emails and other calls as we...
ll!), our one phone conversation with the owner, Alex, and our experience in the car itself with our wonderful driver, Matt. Top notch, quality, kindness and attention to detail are just a few of our words of praise for each of them. Lots of fun and we would not hesitate to recommend them to anyone!
Let me start off by saying that hiring QC Party charters was probably the most expensive line item on our whole budget except for venue/food. We were skeptical but given the great reviews and the fact that they had a large enough bus for our gu...
ests (40 person party bus) we pulled the trigger and booked them.
WOW. This party bus was easily one of the highlights of our wedding. The disco ball lights moving to the beat of the music, the awesome sound system, we had a blast! Our driver was on time for our many back and forth shuttles and helped us with the audio hook up. Guests loved him! The bus did a few back and forth trips to deliver guests to the venue and then a few later in the evening to deliver us home.
Alex was easy to get in touch with on the phone and via email and was great throughout the process. We are SO happy we spent the extra money to go with a reputable party bus company instead of a cheaper sketchy competitor.
I love the people here. Thank you so much for such a great night.
Where do i start? the 1946 Buick was incredibly gorgeous! We rented buses for our guest and bridal party along with the 46 for my son and his new wife. def going to use again!
I set up my friends bachelor party transportation through this company. Alex and Sarah from the office were phenomenal and made every effort to make sure my night was great. Our driver was prompt, courteous, and polite through our 5 hour rental...
, and the Mercedes van we were given was amazing. The groom had a ball and the night couldn’t have gone better. And it was all thanks to Queen City Party Charters.
It was an excellent experience.
Zach was a great driver.
Queen City Party Charters saved my wedding. I had to book last minute and they were so understanding, patient, and put me at ease. My “wedding planner” dropped the ball and never confirmed transportation a week before my wedding so I had no gue...
st transportation or a wedding exit car. Alex worked with me and my venue and secured us an awesome party bus for guest transportation and a beautiful vintage car for our wedding exit. Thank you again, Queen City Party Charters.
Such an excellent service. The party bus was so clean, the driver so polite. Even when I was booking the bus, the lady I talked to was so professional, and answered all the questions I had. Thank you so much for an amazing night.
They have such amazing vehicles! When I saw 2 brand new Escalades pull up I knew these guys meant business. The drivers were sharp. Then the Bentley pulled in. My jaw dropped. Incredibly beautiful! I rented a party bus on my own after this wedd...
ing and I see why they have their reputation. Awesome company.
HIGHLY RECOMMEND!! I had the pleasure of working with Queen City Party Charters for my best friends wedding. From start to finish they were there to answer any questions and most of all spend as much time needed walking me through every step of...
the way. What an awesome experience i had with them.
I am big on reading reviews because people tend give their honest opinion good or bad so when I read Queen City Party Charters reviews I knew I had to give them a call and I'm so glad I did because they made my life so much easier. If anyone ha...
s planned a wedding without a wedding planner you know that it can be extremely difficult to try and remember everything and get everything where it needs to be. The moment I called to ask about pricing I knew I was in great hands. Alex explained everything in great detail and when I told him where my venue was at he told me that they have done plenty of wedding there and I felt even more at ease. They never made me feel like I was a bother when I called with my little questions after I booked and when it was WEDDING DAY! they were there at the time I was promised and everything went smoothly transporting the wedding party to the venue and then the beautiful vintage Bentley to take my husband and myself to the hotel. I cant be more happy I went with them.
Great transport service the day of the wedding! We used the Bentley as a getaway car and it was perfect! The driver showed up an hour ahead of time and had the car clean and stocked with water and snacks when we hopped in! Great way to send off...
the bride and groom!
WOW I cannot say enough good things about Alex and his team at Queen City Party Charters. Everyone knows how stressful wedding planning can be. So when your after-party location falls through 3 days before your wedding.... you need help... and ...
FAST!!!
I reached out to Alex and told him my story. Not only was he extremely professional, he also knew how to handle a bride who was days away from walking down the isle :)
He worked it all out for us and made sure he had not one, but two, party buses available for us to get our wedding guest downtown for some after hours fun!
I will forever be thankful for their efforts in turning what was once a tragedy into the most amazing evening for all! Our friends still talk about it to this day.
If you want an amazing company with exceptional service, look no further!!!
By far the best wedding I've ever been in! Alex and Matthew made the wedding feel smooth and coordinated! We didn't have to worry about parking, arriving late or finding a designated driver from venue to venue! The wedding party, bride and groo...
m were able to party right after the reception and arrive to the after party in style and at the same time!
Queen City Party Charters made my day unforgettable! They made the whole wedding party feel as special as I did with the amount of customer service, professionalism and friendliness they displayed the whole day! The guests were blown away with ...
the beautiful vintage Bentley we drove away in! Thank you Alex and crew for all the support and honesty you provided me and my HUSBAND<3
My whole experience with Queen City Party Charters was phenomenal. They know how to go above and beyond, with all the information they were able to provide then the level of customer service, you just can’t find that these days. It was my weddi...
ng day, a very stressful time might I add, and Alex (the owner) made everything seemlessly smooth. He was early, made sure we stayed plenty hydrated with providing waters and even a bottle of champagne, and most importantly was very personable...making my friends and family feel comfortable in preparation for the beautiful night that we were able to have, worry free of our transportation. Thank you Alex and the whole team at Queen City Party Charters..you have my business any time I need transportation in the future and I will certainly be referring you to friends. Have a blessed day!
Alex was amazing from start to finish. Very responsive and knowledgeable. Being a mother of the bride and being the first wedding it was hard but Alex made everything so easy.
Used this company for our entire wedding. Alex and his crew went above and beyond to make sure everything went smoothly. I worked with Alex the whole time and he made it extremely easy with his years of knowledge in this industry. Thank you Ale...
x for making my wedding day special
Queen City Party Charters has been awesome! Their staff is friendly and knowledgeable. And there vehicles are very unique. Our entire experience was so much fun.
Everything was wonderful. The Bentley was one of a kind and made our wedding awesome!
We booked Queen City Party Charters for our wedding and we were so impressed with the service we received. Not only were the vehicles great but the drivers were extremely nice yet maintained a professional image. We rented multiple busses for o...
ur guest transportation and a beautiful vintage Bentley as our getaway car. QCPC handled our entire event exceptionally. I would recommend them to everyone and I will be using them again for an upcoming birthday.
Queen City Party Charters was the icing on my bridal cake! I am so glad I chose this service for my special day. Alex, the owner, promised me superior service and delivered!!
Awesome service! Communication with Alex and his team was awesome. The vehicles arrived early, drivers were all dressed nice and very helpful through the wedding. I recommend the ultimate wedding package. It made everything so easy. The Bentley...
was my favorite. That was a surprise for my now wife and it is an incredible car. Thank you guys for the amazing service.
Being from a small town and my husband being from the city, we had a hard time planning our wedding that accommodated to both of our likings. He liked the classy, uptown feel and I loved the rustic, home town feeling. Queen City Party Charters ...
helping making us both feel like we were getting exactly what we were looking for when it came to transportation. We used basically the entire fleet because we couldn’t just choose one vehicle to make our special day complete. We used the bigger bus to help shuttle our guest to and from the wedding and reception and I heard nothing but wonderful things about the bus and the driver from our wedding guests. We used the smaller bus for the bridal party transportation and also the stunning 1954 Bentley that they offer as a get away car at the end. It definitely exceeded all expectations! Alex and his staff of drivers are the absolute best! The drivers are highly trained and were very professional when it came to any sort of problem. Alex was hands down the best vendor I have ever personally worked with. He was prompt and professional. You truly can’t beat their service.
We used Queen City Part Charters for our wedding transportation. We used the Bentley to transport us to and from our ceremony. The car itself was absolutely beautiful not to mention the backseat was really comfortable! Our driver, Matthew, was ...
just absolutely the best. He made us feel very comfortable and was such a gentlemen. He even helped some of our guests into the ceremony due to the rain. He really went above and beyond. We also had a great experience with them when we rented a party bus for our bachelorette party. Queen City Party Charters will forever be our go to transportation service!
I wish I could express my gratitude fully over text for this company. I have nothing but the best things to say - from beginning to end, so great to work with. Alex, who drove our beautiful, vintage Bentley at our wedding, turned into my second...
wedding coordinator and was a complete life savor. Every time i turned around - Alex was there with something I needed before even realizing I needed it. What a dream. Plus - the car....to die for. I think our guests are still talking about how fabulous it was. The perfect touch and detail to add to our perfect day. Thank you for everything!!
Response from the Vendor on 11/01/2016
It was such a blast to be a part of your wedding. I thank you for allowing us to be a part of such a special day. If you ever need us please let us know! Talk soon
Absolutely impressed with Queen City Party Charters. My son's wedding was a complete success with the beautiful clean cars. friendly drivers, cold water offered to us by QCPC, right on time with this heat. They arrived early to assure everythi...
ng went as planned. The Bentley arrived, tremendously gorgeous! The drivers dressed for the occasion, people let me say this...if you are planning a wedding and have not called Queen City Party Charters, What are you waiting on?? They are the Best!
Many thanks to you, Queen City Party Charters. We will cherish this day always....the beautiful bride and groom looked amazing in their wedding pictures beside the Bentley....✔
As Mother of the groom my son's wedding was a very special day for me as it was for him. We had to make sure the day was perfect. Folks I can't express to you enough how Queen City Party Charters made the wedding day a dream come true! The ca...
rs were so clean, cold water offered to all. The drivers were dressed to impress with such polite manners, eager to help with your every need. We rented the Bentley for the bride and groom. I must say WOW impressive, our gift to our son and our new daughter in love. They both were so happy and she was so beautiful standing next to that tremendously gorgeous Bentley. Our photographer took pictures to cherish for a lifetime. Thank you so much Queen City Party Charters, You are the Best!! Most Definitely Recommend....
Contact Info for Queen City Party Charters
Charlotte, NC
Meet the Team
Alex Hunter
Owner
I started in the transportation business when i was just 14 years old. I washed limousines part time while in school. I am making my dreams come true helping people everyday with their transportation needs. I make sure that my company offers top notch service to ensure my clients have the best experience possible. We are not just drivers we are your personal concierge. We make sure you are treated with the highest level of service possible for an experience you will never forget. I thank you for taking the time to read about us and we look forward to working with you.
$$ Affordable
Starting Cost
Queen City Party Charters