$$$ – Moderate
Aisle Decorations, Centerpieces, Flower Girl Baskets, Pedestals, Plants, Vases, Chuppah, Wedding Arch, Wedding Decoration Delivery, Wedding Decoration Setup, Decorations + Accents, Flower Crowns, Hair Accessories, Accessories, Fashion, Bouquet Wraps, Bouquets, Boutonnieres, Corsages, Flower Alternatives, Flower Delivery + Setup, Flower Arrangements
Overall, very disappointed with services rendered. I hired Secret of Flowers in April '16 for our 2017 wedding. 10 months into planning we ran into problems with our wedding caterer/venue, & decided to call off the “big wedding” & elope instead. When I contacted Anna to let her know of our situation, she was very nice about it. No refund of deposit, but a credit towards their services. I was fine with that. In March, I reached out to Anna to let her know that we had a date in July picked for my bridal shower & she told me she was available. We discussed colors (pinks, creams & golds). She created a Pinterest board for me, & I chose one of her options (hot-air balloon). Anna guaranteed I would be delighted w/ their service, & the 4 centerpieces would be full & beautiful & in my colors. She explained that travel costs were included. When I sent her the address of my bridal shower, she exclaimed that I would need to pay extra for her team’s travel time & gas fees. Since my event was 50 miles outside of Philadelphia, I didn’t put up a fight. The day of my bridal shower, Anna's business partner Christine arrived w/ the arrangements. However, the centerpieces were BLUE. Anna knew 100% what my colors were, so I was baffled as to why everything was BLUE. I had been so excited for these flowers. My theme was “Traveling from Miss to Mrs.” because my fiancé & I are eloping in Napa Valley & he had proposed to me on a hot air balloon, so these centerpieces were significant to me. I did not actually meet Christine, but I know that mother explained how upset I was & asked her why they weren’t pink, & she said that the materials had come in at 10:30pm the night before my shower & they were blue, so they just went with it. Completely unacceptable in my eyes. They should have called or emailed me right away, & I would have suggested she keep the flowers pink & white. Instead, she turned everything blue, the flowers, the basket, the ribbons. They clashed with all of my decor & there was a tacky piece of printer paper cut out & glued onto the balloon that said “Something Old, Something New, Something Borrowed, Something Blue”. I’m assuming this was their way of trying to salvage the color mistake but failed miserably. I had travel $ waiting for her, but she didn't take it, instead wrote a note: “I will not take the travel money due to the color issues. Thanks.” No apology for the mistake! I couldn’t believe it. In my eyes, not taking the $ was the LEAST she could do. I was so hurt by their mistake. I just don’t understand why they got material for my shower the night before when she had known about my shower since March, & had my deposit since April '16. My fiancé called Secret of Flowers to discuss the matter. He spoke w/ Christine who claimed they have never given a return or refund & that they had even made an exception w/ giving us a credit of their services. She fought w/ my fiancé on how they delivered a finished product & labor & materials went into making them so she didn’t think they should have to give any refund. If your company makes a HUGE mistake like the WRONG COLOR arrangement for a big event, the least you can do is recognize that mistake, apologize & try to rectify the situation. Eventually, Christine reluctantly agreed refund 1/3 the cost. We appreciated that, but still does not make up for the horrible finished product they delivered.
Christine at Secret of Flowers is AMAZING! From the day we started coordinating my wedding, I felt as though the experience was 100% personalized. While I know her and the business was taking care of several other orders and weddings, it seemed as though I was the only one because of the fast communication and ability to know what was happening at each step. What else?! The price point was on point. Nothing was over priced and the florist team came and decorated and tore down so I didn't have to worry. I definitely recommend them!
Christine is amazing!
Anna made my daughter's 1st communion head-piece simply stunning. It was unique and beautiful. She received so many compliments and it made her feel so special. In addition, she made a beautiful corsage and boutonniere for us which made for truly memorable family pictures . Ordering was easily done over the phone and I was even texted a photo receipt explaining everything which was so convenient. Thanks and I'm looking forward to my next daughter's communion!
Anna, my florist did an amazing job with the preparation of all of my bridal party bouquets and flowers. She provided many ideas but at the same helped me envision my suggestions. My dream wedding came true because of Anna. My wild style bouquets received many complements and many of my friends wanted Anna's contact information on my wedding day because of how beautiful and unique the flowers looked. I highly recommend Anna due to her dedication, quality and passion for her work as well as her professionalism. Thank you again Anna for making my wedding day beautiful and extraordinary! I could not have done it without you!!!!!!!!
Secret of Flowers made my daughter's First Communion absolutely beautiful. Ania is very creative and highly skilled in her proffesion. She is well organized and very helpful with her suggestions. The quality of flowers, boutonnieres, corsages, and head wreath were AMAZING! I highly recommand Secret of Flower for any event.
Anna was our florist for our daughter First Holly Communion. She created beautiful head crowns not only for my daughter but for all the other girls. They looked like little angels. On top of that she made all flower arrangements that we needed for the Communion (center pieces, communion boquet, boutonnieres) everything was beautiful, elegant and exactly how we imagined it. We used her services before and everything that she creates is always magnificent, unique and of course fresh! I highly recommend her for any event because she is simply the best.
Anna was our florist for our February wedding. We were very happy with her floral designs and final product. She made a brooch bouquet for me with the brooches I provided. It was absolutely unique and beautiful. Our centerpieces and bridal party flowers were very simple and elegant as I had requested. I would recommend her for your event.
Anna and Christine organized spectacular Baby Shower in my Victorian Silverstone Bed And Breakfadt in Chestnut Hill. A theme was English Tea. Beautifully designed roses buquets were everywhere. Tea sandwiches, petite rolls, scones, macaroons and refreshing pomegranates salad accompanied by variety of teas served in elegant Lenox china. All ladies wore fascinators designed by Anna and Christine. I highly recommend this team for your next event.
Anna is, hands down, the absolute best florist in the city of Philadelphia. Her designs are absolutely stunning. Her attention to detail is wonderful, and her team is very attentive to their customers. On top of it all, her prices are absolutely amazing for the amount of work that is done. I would highly recommend Secret of Flowers to any bride!
Anna did a wonderful job preparing all the flower arrangements for our wedding (Church , bridal bouquets, reception). She was very accommodating and available to speak to at any given time. I received so many compliments on how beautiful the bouquets were. I highly recommend her services.
Anna has worked for us as a housekeeper, party florist, and party helper for over 10 years. Her attention to detail, honesty, loyalty, and dependability makes her a service a WOW! it goes to say also that her floral design is beautiful and creative.
August weddingReviewed on 3/15/2015 Joanna S
Secret of flowers did an AMAZING job for my wedding this past summer! They handled every detail, from ceremony to reception decor and all of the bouquets. Everything was absolutely beautiful. The ladies were great to work with and took the time to make sure that every detail was personalized to my wedding vision. Thank you!!!