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Bridesmaid Dresses, Flower Girl Dresses, Mother of the Bride Dresses, Shower & Party Dresses, Wedding Dresses
Sempliner's Bridal Salon Reviews
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Reviewed On 6/06/2019 by Sadye B
I purchased a Maid of Honor Dress from Sempliner’s in December 2018 for a wedding on June 8th 2019. I called in Around April or May to find out when the dress would be in and was told not for a few more weeks, I was also told I would be called ...
when it arrived. I called last week (a week and a half before the wedding). I was told it had just shipped and they would call me as soon as it was in. Mind you I like over an hour from Bay City and work so dropping everything to come get a dress in Bay City on short notice is not easy.
Tuesday at noon I received the call that the dress was ready. The bride who lives that way picked it up Wednesday and brought it to me after I got out of work last night. Imagine my horror and hers when the dress I was measured for is waaaaay too big in the top, with boob cups that are huge. And two days to get it altered. Two days that I work and go to class. That I am unable to take time off from. I called Sempliner’s thirty minutes ago and was informed that the contract stated no returns for something specially ordered, and when informing them that it does not fit was offered altering, when I know for a fact that good altering takes more time than that. Not only that, but I was then informed that I had been given the smallest size the company offers, like okay and if you know that is the smallest size why did you not inform me of the measurements for that particular dress? Or that the company only goes down to size two. But regardless of sizing availability I should have received the dress with way more than enough time to get it altered, I understand the contract has a “no return policy” but when a business gives you a dress 3.5 days before a event, that is a scam.
I should be speaking with the owner tomorrow so I will make an update at that point, but to me the only viable remedy for this situation is to give me my money back, because I bought a smaller dress on my lunch break today that actually fits.
Reviewed On 3/30/2019 by Devon D
If I could put zero stars I would. I ordered my dress in July, didn’t receive it until 16 days before my wedding and it was the wrong size! They’re seamstress tried suggesting I had gained 5 inches in my chest, ha, I think I would have noticed ...
that sort of change. After so much heartache, I got my dress 4 days before my wedding and the service I received was horrible. Just simply rude and mean due to their errors. Save yourself the hassle, please, go anywhere else. This store should not be in business with how they treat people. Especially when they take all the joy out of your special day.
Reviewed On 8/09/2018 by Jennifer S
We got our tuxedos and my wedding dress for our special day at Sempliners. The guys all looked so handsome and my dress was beautiful! Jamie was great with helping me try on dresses too! There was a mixup with the manufacturer with my dress shi...
pping but they took charge and made sure it came in in enough time to do the alterations.
Reviewed On 6/27/2018 by Mackenzie R
They were fair priced and worked with me all the way!
Reviewed On 11/09/2016 by Nicole S
Let me start off by saying when i went for my wedding dress they were fine! Lady that helped me spent 2 hours with me without complaining, acting annoyed or anything. Very thankful for that. Also, almost every time we went there at opening time...
they were 5-10 minutes late. VERY UNPROFESSIONAL!
Also want to note that this place orders from the same tux company that Viper apparel and many other places order from. So there excuse that they can not handle what the company does is bologna. That tux place over nights things and everyone that has used another shop, that i know, has no issues.
On another note! DO NOT, I REPEAT, DO NOT order your tuxes through them. I had 12 people get tuxes from them. They were very, very strict on getting people in 2 months before the wedding to have everyone fitted so they could order. All 12 of my guys got in a month and a half before the wedding. Went to THEM to get measured. Tuxes came in only the Wednesday before the wedding at noon and everyone had to be in by Thursday night at 5pm if anything was wrong with them to reorder or else it was what it was. So hardly enough time to allow to get them in to try on. If it were Monday or the week before would of been fine. Out of 12 guys, 3 tuxes were right. 9 of them were short armed, short legged, to tight, to big, wrong shoes. INCLUDING the grooms. 3 of the people could not try on until Friday at rehearsal because not everyone lives next to sempliners to try them on in 24 hours. 2 of them were wrong and we made them work. The grooms was still wrong, so he had to keep his jacket unbuttoned theeee ENTIRE wedding. When girls went in on Thursday to get dresses my mother was not happy about tux situation so she wanted something done (she spent $1,000's in there store on everything). Laura the tux lady is one of THEE rudest people i have met in a place of business.She tried forwarding us to the owner and the owner said no, you are the tux lady. She tried saying that all these problems were normal with a large wedding party and that its not her problem, when actually, they were all measured there. I will NEVER be coming to this establishment again for anything because of the tux situation and the lady who orders tuxes. I would never keep an employee there that treats people like that.
The sad thing is, is we got my wedding dress, all 8 bridesmaids dress and 12 tuxes from them and they were still horrible. I wish i could post pictures of all the guys tuxes that were wrong. 2 of there pants were 8 inches above there ankles, thank god they were able to come in.
It is unneeded stress for a bride and groom a few days before the wedding. For all the dances, weddings and proms i have been to we have never had an issue anywhere else with tuxes fitting. They are measured for a reason.
Reviewed On 10/07/2016 by Emily S
We purchased our bridesmaids dresses and men's suit rentals through Sempliners during their November 40% off sale. This was great, and I got to pick a dress for my girls that would have normally been way over budget (and save the guys money to...
o). The dresses came in quick and were great quality, a handful of the girls got their alterations done there too (they charge a $40 flat rate fee which was really cheap compared to other places). The employees that did alterations were not the friendliest, but they did great work. So as far as the girls, sempliners did great.
However, they really dropped the ball with the menswear. The suits did not come in until the Wednesday before our wedding and we were told any one needing any pieces changed needs to notify them by Thursday at 5. Out of 12 suits, there were 3 that did not need any changes. Several pant hems were completely wrong, vests too tight, jackets...we really questioned if they measured the guys right as there were so many issues. We were told the guys with changes could pick up suits Friday at noon...the truck did not come until 3 and we had guys showing up late to rehearsal because of Sempliners mistakes. The women were not apologetic and very rude to us about these problems too. While the dresses came out great, the poor experience with the menswear will keep us away from sempliners.
Reviewed On 8/22/2016 by Sarah W
Horrible. I would never go there Again. Every single one of our tuxs had to be sent back due to not fitting, stains, or something missing. Horrible customer service
Reviewed On 8/05/2016 by Jessica O
The reason I gave a 2 star review is because the price of the dress was good. The service is not. Unfortunately the majority of the employees are unpleasant to be around. I would choose elsewhere if you are looking for a positive bridal exper...
Reviewed On 7/14/2016 by Michelle I
Great staff. Let me do my own thing and did not pressure me into buying the dress. I could touch every dress on the rack before trying it on. Sizing was what I figured it would be. Can't wait for my big day!
Reviewed On 8/07/2015 by Bridgid M
Horrible service. The woman was rude to my nieces who were being very well behaved. I tried on a dress and I said I wanted something on the bottom and she said well I think it is simple and elegant. She also kept repeating how wedding dresses ...
are bigger sizes just making me feel fatter and fatter in each dress. I gave up and left several dresses to be tried and ended up finding my dress at Unique bridal in Auburn where they were awesome.
Reviewed On 8/04/2014 by Amanda M
I did not get my dress here, however, my bridesmaids did.
I do not know if they only treat you well if you spend a lot of money, but they certainly were not very courteous to me or my girls.
I had a girl with a large bust and a small waist,...
and we agreed on a good dress for her. However, when it came time for THEIR seamstress to make sure her dress fit properly, she was rude and lazy. Oh my gosh, LAZY! I had to try to show her were she should alter the dress, and she wouldn't do it. She only wanted to pull a little from the neck (halter top) and at the zipper - instead of where it should have been altered which was at the sides.
We ended up having to pin her dress and it made her feel so bad. I had so many mothers grabbing the same places that I had showed the woman at Sempliners, including two seamstresses.
Will I ever get another gown from there? No. I deserve not to be treated like I don't deserve to walk into their "Salon".
Oh, a word of advice if you do need to go there and you want them to like you, talk about drinking or partying. They like to do that, as they told the whole place on two separate occasions. Hooray professionals!
Reviewed On 1/26/2014 by Erica J
Sempliner's dressed our entire wedding party. My dress fit perfectly and the staff was always accommodating.
Reviewed On 8/07/2012 by Bev C
un organized not super friendly & my husband & a groomen shirt did not fit & they said there was nothing they could do it was too late.
Reviewed On 7/31/2012 by Brittany M
I ordered my wedding dress through sempliners because they were offering a coupon off the dress... I spoke with them on the phone multiple times before i sepnt the hour driving over there and they told me they could honor it and it would be fin...
e- when I got there they would not value the coupon, only off of a tiara, veil, or tux's. We ended up ordering the tux's through them which was ok, yet they were so unbelivaly rude every time i went in there i couldn't wait to be done! Also, they told me my dress would be in by april 30th, and after they ran my credit card, they told me it would be the end of june (my wedding was July 14th) needless to say, it all worked out fine, but i will NEVER step foot in this store again. Too rude for me.
Reviewed On 5/08/2012 by Lindsay D
I got my dress from Sempliners; and of course I love me dress, so I have to say that they have a beautiful selection. Staff was great to work with and made shopping and alterations very easy.
Reviewed On 1/24/2012 by Naryn M
I absolutely loved my wedding dress! It was a "say yes to the dress" dress. I wanted to feel like a "bride" and really did!
Reviewed On 12/15/2011 by Tricia W
I went to Sempliner's after I had already picked out my dress from another store out of state (I wanted to order it closer to where the wedding would be) and even though I was essentially ready to hand over a check to them without them doing an...
y of the work, they lost my business because they were rude and snotty to both me and my mom. Don't go here. I recommend Unique Bridal which is only 15 minutes away.
Reviewed On 10/02/2011 by Kristen C
They are VERY unorganized. Never called me when my dress came in and swore that they did. Called my groomsmen and had them drive a half hour for an extra fitting only to turn them away when they got there. Apparently, the ringbearer was the onl...
y one who needed another fitting. Everytime I went there my dress had spots on it. They never cleaned the spots in the end. Left my dress too long and it got stepped on all night and ripped. They don't let you try on your dresses after the final fitting. Tuxes looked horrible. They didn't fit properly. All arrived in the wrong size. Some shirts were dirty. Pant hems looked so bad they accused my husband of ripping them when he returned the pants, turns out- that's how they altered them. I heard so many horror stories about this place but never believed it. They actually called one of our groomsmen to tell him our tuxes were in rather than calling the groom... It was a huge headache.
Reviewed On 9/22/2011 by Andrea S
I worked with Kim and had a wonderful experience. She "made" me try on a dress with all this beading (one I didn't like/choose) and I loved it! It was a perfect fit but out of my price range. She was able to sell it to me off the rack and at...
a HUGE discount! My bridesmaids picked out thier dresses the same day and they came back STUNNING! A little last minute which was stressful, but they made it.....MaryAnne who does alterations was amazing - she had her work cut out for her since I am short, and she did a remarkable job. I would highly recommend checking them out for your dress - they make the experience very personal.
Reviewed On 1/21/2009 by Nicole S
Great amount of choices large dressing rooms and mirrors for easy changing